CommandCentral (TM) Storage 5.0 MP1 Rolling Patch 1 (RP1) for HP-UX

Article:TECH59911  |  Created: 2008-01-24  |  Updated: 2009-01-26  |  Article URL http://www.symantec.com/docs/TECH59911
Article Type
Technical Solution


Environment

Issue



CommandCentral (TM) Storage 5.0 MP1 Rolling Patch 1 (RP1) for HP-UX

Solution



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*****************************************************************************
README for Veritas CommandCentral(TM) Storage Rolling Patch 1
Veritas CommandCentral Storage 5.0MP1
*****************************************************************************

Rolling Patch 1 for Veritas CommandCentral(TM) Storage 5.0MP1 (hereafter
5.0MP1-RP1) contains native operating system patches for all CommandCentral
Storage components since the 5.0MP1 release.

Apply this rolling patch only on hosts where CommandCentral Storage 5.0MP1 has
already been installed.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Header information
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Synopsis:  Rolling Patch 1 for Veritas CommandCentral Storage 5.0MP1 by Symantec

ID#:       5.0MP1-RP1
Version#: 5.0.383.0

Keywords:  CommandCentral Storage Management Server, CommandCentral Storage
          managed host, CommandCentral Storage Console, Data Module, Monitoring

Date:      April 22, 2008

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Table of contents
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Section 1: System information
 1.A - Affected operating systems
 1.B - 5.0MP1-RP1 requirements/interoperability
 1.C - Executable and patch manifest
 1.D - Files added/modified

Section 2: Installation
 2.A - Install overview
 2.B - Windows
 2.C - UNIX
 2.D - Install confirmation

Section 3: Issues fixed

Section 4: Known issues/limitations

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Section 1: System information
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

1.A. Affected operating systems
===============================
This rolling patch is for CommandCentral Storage components running on the
following operating systems:

- Windows

- Solaris

- HP-UX

- AIX

- Linux

1.B. 5.0MP1-RP1 requirements/interoperability
=============================================
- Patches required with this patch: None

- Patches that conflict with this patch: None

- Patches accumulated and made obsolete by this patch: None

1.C. Executable and patch manifest
==================================
This section lists (by operating system) the Windows executables and UNIX
patches that comprise CommandCentral Storage 5.0MP1-RP1.

Windows:

Management Server       MSSetup.exe
Managed host MHSetup.exe
Agent Push Install Utility PISetup.exe

Solaris:

VRTSCCSTS_SOLARIS_PATCH_ID=126886-03(MS)
VRTSCCSTW_SOLARIS_PATCH_ID=126888-03(MS)
VRTSCCSTA_SOLARIS_PATCH_ID=126887-03(MH)
VRTSSICLS_SOLARIS_PATCH_ID=127303-03
VRTSCCDB_SOLARIS_PATCH_ID=127304-03(MS)
VRTSHALR_SOLARIS_PATCH_ID=127305-03
VRTSHALT_SOLARIS_PATCH_ID=127306-03
VRTSHALFC_SOLARIS_PATCH_ID=127307-03
VRTSHALEN_SOLARIS_PATCH_ID=127308-03
VRTSHALA_SOLARIS_PATCH_ID=127309-03
VRTSHALH_SOLARIS_PATCH_ID=127310-03
VRTSHALM_SOLARIS_PATCH_ID=127311-03 (MS)
VRTSHALC_SOLARIS_PATCH_ID=127312-03 (MS)
VRTSAMCCS_SOLARIS_PATCH_ID=127314-03(MS)
VRTSAS_SOLARIS_PATCH_ID=127315-03   (MS)
VRTSCCIMP_SOLARIS_PATCH_ID=127316-03(MS)
VRTSOBC33_SOLARIS_PATCH_ID=122632-06

HP-UX:

VRTSccsta: PVCO_03802
VRTSsicls: PVCO_03811
VRTShalA:  PVCO_03805
VRTShalen: PVCO_03806
VRTShalH:  PVCO_03808
VRTShalR:  PVCO_03809
VRTShalT:  PVCO_03810
VRTShalFC: PVCO_03807


AIX:

---------------------------------------------------
Note: Patches have same name as base (5.0) package.
---------------------------------------------------

VRTShalA.array
VRTShalFC.fc
VRTShalH.host
VRTShalR.rte
VRTShalT.tools
VRTShalen.cat_en
VRTSsicls.sicls
VRTSccsta.ccsta
VRTSobc33

Linux:

---------------------------------------------------
Note: Patches have same name as base (5.0) package.
---------------------------------------------------

VRTShal-cat_en-5.0.3287.0-50MP1_RP1
VRTShal-tools-5.0.3287.0-50MP1_RP1
VRTShal-fc-5.0.3287.0-50MP1_RP1
VRTSccdam-5.00.0894.0-50MP1_RP1
VRTShal-5.0.3287.0-50MP1_RP1
VRTShal-array-5.0.3287.0-50MP1_RP1
VRTShal-host-5.0.3287.0-50MP1_RP1
VRTSsicls-5.00.0379.0-50MP1_RP1
VRTSccsta-5.0.287.0-50MP1_RP1
VRTSobc33-3.3.912.0-0

1.D. Files modified/added
==========================
For a list of the files that are added/modified in 5.0MP1-RP1, locate and
uncompress the following files:

Windows - List_of_files_changed_for_MP1_RP1_on_Windows.zip

UNIX - List_of_files_changed_for_MP1_RP1_on_unix.tar.gz

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Section 2: Installation
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

This section describes how to install this rolling patch.

2.A - Install overview
======================
You should apply 5.0MP1-RP1 to your Management Server host and to all of your
managed hosts. If you plan to use the Agent Push Install Utility on Windows to
install the managed host, you should apply 5.0MP1-RP1 to the host where the
utility is installed *before* you use the utility to install the managed host
on remote hosts.

Installation order should be as follows:

1. Install 5.0MP1-RP1 on your Management Server host.

2. If you are using the Agent Push Install Utility on Windows, install 5.0MP1-RP1
  on the host where the utility is installed.

3. Install 5.0MP1-RP1 on your managed hosts.

2.B - Windows
=============
For Windows, the following files are available for 5.0MP1-RP1:

===============================================================================
File                     For installing 5.0MP1-RP1 on. . .
===============================================================================
MSSetup.exe              Management Server host
-------------------------------------------------------------------------------
MHSetup.exe              Managed host
-------------------------------------------------------------------------------
PISetup.exe              Agent Push Install Utility host
===============================================================================

1. Download the file that you need to the host where you want to install 5.0MP1-RP1.

2. Double-click the executable file.

3. Follow the install wizard prompts.

Log locations:

Install log:
%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\CCS50RP.log

Uninstall log:
%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\CCStorageInstall.log

Database patching log:
%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage\Dbupgrade50Patch.log

2.C - UNIX
==========
For UNIX, the following files are available for 5.0RP1:

===============================================================================
File                           For installing 5.0MP1-RP1 on. . .
===============================================================================
unix.BASE.tar.gz               All hosts (Management Server and managed host)
-------------------------------------------------------------------------------
unix.SunOS.PATCH.tar.gz        Solaris Management Server and managed hosts
-------------------------------------------------------------------------------
unix.HPUX.PATCH.tar.gz         HP-UX managed hosts
-------------------------------------------------------------------------------
unix.AIX.PATCH.tar.gz          AIX managed hosts
-------------------------------------------------------------------------------
unix.Linux.PATCH.tar.gz        Linux managed hosts
===============================================================================

NOTE:  You must uncompress both the unix.BASE.PATCH.tar file and your specific platform file (i.e. unix.SunOS.PATCH.tar) before installation.

1. Download the files that you need and uncompress them as follows:

  gunzip -c unix.BASE|<PLAT>.PATCH.tar.gz | tar xf -

  When the files are uncompressed, a unix directory is created.

2. Copy or mount the unix directory on the target host.

3. Run ./installrp from the unix directory.

  Note: The 5.0MP1-RP1 installer expects the output of 'uname -n' as the
  argument when you install the Management Server. For example, if the
  Management Server host name is myhost.mydomain.com, you should run the
  installer by specifying either of the following commands from the
  unix directory:

  ./installrp `uname -n`
  ./installrp myhost

4. Follow the install script prompts.

  The installer displays the path to all logs at the end of the install.

2.D - Install confirmation
==========================
After you install CommandCentral Storage 5.0MP1-RP1, you can verify that all
patches and files have been added/modified by confirming that your host has
been updated as described below.

Windows:

After you install CommandCentral Storage 5.0MP1-RP1, the entry in Add or Remove Programs will
be listed as follows:

- "Veritas CommandCentral(TM) Storage 5.0MP1 Rolling Patch 1 by Symantec"

Solaris:

Product version will remain as Veritas CommandCentral Storage 5.0 by Symantec.
However, PSTAMP will contain 50MP1_RP1 entry for all patches.

HP-UX:

(Check with `swlist | grep PVCO`)

VRTSccsta: PVCO_03802
VRTSsicls: PVCO_03811
VRTShalA:  PVCO_03805
VRTShalen: PVCO_03806
VRTShalH:  PVCO_03808
VRTShalR:  PVCO_03809
VRTShalT:  PVCO_03810
VRTShalFC: PVCO_03807


AIX:

VRTShalA.array     5.0.3287.0
VRTShalFC.fc     5.0.3287.0
VRTShalH.host     5.0.3287.0
VRTShalR.rte     5.0.3287.0
VRTShalT.tools     5.0.3287.0
VRTShalen.cat_en     5.0.3287.0
VRTSsicls.sicls     5.0.3.0
VRTSccsta     5.0.3.0
VRTSobc33            3.3.721.191

Linux:

VRTShal-cat_en       5.0.3287.0-50MP1_RP1
VRTShal-tools     5.0.3287.0-50MP1_RP1
VRTShal-fc     5.0.3287.0-50MP1_RP1
VRTSccdam     5.00.0894.0-50MP1_RP1
VRTShal     5.0.3287.0-50MP1_RP1
VRTShal-array     5.0.3287.0-50MP1_RP1
VRTShal-host     5.0.3287.0-50MP1_RP1
VRTSsicls     5.00.0379.0-50MP1_RP1
VRTSccsta     5.0.287.0-50MP1_RP1
VRTSobc33            3.3.912.0-0

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Section 3: Issues fixed
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

The following issues are fixed in this rolling patch:

===============================================================================
Incident Description
===============================================================================
1105561 EMC Symmetrix Explorer now discovers the Device Group and
Composite Group to which a device belongs. This information is
not available in the Console by default, but you can create a
custom view or report to view the information in the Console
-------------------------------------------------------------------------------
1146082 Incorrect RAID overhead reported for CLARiiON storage arrays
when RAID Group contains failed disks
-------------------------------------------------------------------------------
1155406 EMC CLARiiON Explorer failure during LUN masking/unmasking
operations
-------------------------------------------------------------------------------
1168903 Improper application behavior when deleting a policy that is
associated with an object
-------------------------------------------------------------------------------
1169033 Deleted storage array and NetApp unified storage device
attributes available in Column Selection dialog box
-------------------------------------------------------------------------------
1183629 The performance of a database derived table callout stored
procedure was suboptimal
-------------------------------------------------------------------------------
1183630 SICL self-monitoring alert raised when managed host is
disconnected or rebooted
-------------------------------------------------------------------------------
1183950 Discovered HBAs display in the Unidentified Adapters table.
See also incident 1135346
-------------------------------------------------------------------------------
1184005 On Windows, Alert Manager crashed during shutdown (stop service
request) if debug level set to level other than default (zero).
-------------------------------------------------------------------------------
1184709 Unexpected application behavior in EMC CLARiiON Array Adapter
Overview
-------------------------------------------------------------------------------
1185338 Non-grouped databases incorrectly included on Generic Group
Overview
-------------------------------------------------------------------------------
1186182 Clustered database instances missing from Generic Group
Overview
-------------------------------------------------------------------------------
1187358 Warn user when new policy's name duplicates name of an
existing policy
-------------------------------------------------------------------------------
1187854 SICL core on Solaris when monitoring a large numbers of
storage arrays
-------------------------------------------------------------------------------
1187886 Re-label column headings for Virtual Machine, Storage Pool,
and Virtual Disk attributes
-------------------------------------------------------------------------------
1188005 Unexpected application behavior when attempting to view
explorer status for user-created hosts
-------------------------------------------------------------------------------
1189404 Capacities for hot spare LSI drives not classified as
configured capacity
-------------------------------------------------------------------------------
1189528 Alert Manager checking status of DM processes on managed host
that is configured for Operations Module (OM) only; "Process
not running" alerts display in Console.
-------------------------------------------------------------------------------
1191015 Some patches in 5.0RP1 fail due to non-running zones on host
-------------------------------------------------------------------------------
1192181 Physical disk deep mapping information missing for RAID10
storage pools in NEC iStorage storage arrays
-------------------------------------------------------------------------------
1192280         Database file to storage correlation missing for some Sybase
               11 databases
-------------------------------------------------------------------------------
1193017 Improve Sybase support so that all databases under a Sybase
Adaptive Server instance are discovered even if the user name
specified for the instance does not have access permissions to
all databases under the instance
-------------------------------------------------------------------------------
1193942 In some cases, the processing of database updates (deltas)
from array explorers could be slow. The algorithm to compute a
database (derived) table pertaining to the processing of deltas
from array explorers has been optimized to recompute the table
more efficiently
-------------------------------------------------------------------------------
1194043 Unexpected application behavior when cluster name hyperlink is
clicked on the Cluster Overview
-------------------------------------------------------------------------------
1194057 Monitoring for Cisco MDS switches not working as expected
-------------------------------------------------------------------------------
1195243 Unable to edit user-created host
-------------------------------------------------------------------------------
1196339 No monitoring information available for dummy Sybase tablespaces
-------------------------------------------------------------------------------
1197028 Application exception when manually creating host
-------------------------------------------------------------------------------
1197418 Add "Used Logical" column in NetApp Volumes table
-------------------------------------------------------------------------------
1197669 Incorrect port numbers for Brocade 48000 running firmware v6.0
-------------------------------------------------------------------------------
1197752 SunVM Explorer was executing 'prtvtoc' command on 'Not
Enabled' DMP paths
-------------------------------------------------------------------------------
1198494 Online Storage Capacity Detail report added for Create Custom
Report option
-------------------------------------------------------------------------------
1198631 "AM Error locating web app user session" displays in Connected
To field
-------------------------------------------------------------------------------
1198730 Host explorer memory leak
-------------------------------------------------------------------------------
1198990 SICL on managed host not reporting to Management Server after
upgrade from 5.0 to 5.0 MP1
-------------------------------------------------------------------------------
1200804 File usage reports incorrectly scoped for NetApp shares
-------------------------------------------------------------------------------
1200886         Probe fails while trying to configure a new Sybase instance
               after having successfully configured a first Sybase instance
-------------------------------------------------------------------------------
1201148 Incorrect table space sizes reported for 100% full Oracle
databases
-------------------------------------------------------------------------------
1201506         IP address attribute added to IBM DS storage arrays discovered
               through CIMVAIL
-------------------------------------------------------------------------------
1201626 The 5.0RP1 to 5.0MP1 Management Server upgrade process
required (mandatory) execution of a database precondition script.
In 5.0MP1-RP1, additional checks have been added to the database
upgrade script to ensure proper upgrade for any instances in
which execution of the mandatory MP1 upgrade precondition script
was inadvertently omitted
-------------------------------------------------------------------------------
1202398 During managed host install, installer should not verify DM
Explorer status on the Management Server
-------------------------------------------------------------------------------
1204332 "Refresh HDS Subsystem" operation fails for HDS Thunder series
storage arrays
-------------------------------------------------------------------------------
1204549 For all array explorers, the value for "Polling Interval In
Minutes" is set to at least 180 minutes, and "Number of Delta
States" is set to 300 minutes
-------------------------------------------------------------------------------
1205133 Scheduled reports run multiple times after restarting Web
Engine service
-------------------------------------------------------------------------------
1205983 Retain filters when emailing reports
-------------------------------------------------------------------------------
1206043         Host topology and masking information not discovered correctly
               for IBM DS8000 storage arrays
-------------------------------------------------------------------------------
1210804 Application fails to properly display Active Zone Overview
-------------------------------------------------------------------------------
1210816 EMC Symmetrix Explorer ignores unknown entries in the explorer
configuration file
-------------------------------------------------------------------------------
1212311 When a cluster service group goes down, each host in the
service group generates an alert; multiple alerts generated for
one issue
-------------------------------------------------------------------------------
1212349 Windows host corrupted during uninstall if installed packages
were removed previously through MSIEXEC
-------------------------------------------------------------------------------
1212763 The number of entries in the database history table could grow
substantially over a period of 15 days, indirectly impacting
the performance of the database cleanup task. The retention
period was reduced to a more reasonable default value (4 days)
-------------------------------------------------------------------------------
1213976 Monitoring support added for IBM DS CIM Agent 5.3 (SMIS 1.2-
based) storage arrays
-------------------------------------------------------------------------------
1214522 Unexpected application behavior when clicking on managed host
in Remote Log Viewer
-------------------------------------------------------------------------------
1214680 Remote switch ports missing in Generic Group Overview
-------------------------------------------------------------------------------
1215000         Incorrect counts in File Aging report when scoped to "All Hosts
               & NetApp" when file scanning rules collect managed directories
other than file system roots
-------------------------------------------------------------------------------
1215041 Excessive database CPU utilization during storage array rollups
and projections
-------------------------------------------------------------------------------
1219211 IBM DS8000 storage array LUNs not discovered by AIX managed
host
-------------------------------------------------------------------------------
1219382 Validate database backup space requirements
-------------------------------------------------------------------------------
1220597 Failure during "probe" operation for Sybase instances
-------------------------------------------------------------------------------
1220599 Incorrect version information for 64-bit Sybase instances
-------------------------------------------------------------------------------
1220746 Incorrect UUID return value caused VMware information from a
managed host and CIMOM information to not correlate correctly
-------------------------------------------------------------------------------
1221810 Unique identifiers (UUIDs) do not match for VMware ESX Server
that is discovered by VMware Explorer and Storage Explorer; two
host objects created for same ESX Server
-------------------------------------------------------------------------------
1222383 Unexpected results in custom report scoped on generic group
that contains NetBackup host
-------------------------------------------------------------------------------
1223183 CHM core on shutdown, one thread frees a statement handle
which is in use by another thread
-------------------------------------------------------------------------------
1223195 Bytes Transmitted and Bytes Received values missing in NetApp
performance reports
-------------------------------------------------------------------------------
1224305 Back button in Internet Explorer allows user to access Console
after logging off
-------------------------------------------------------------------------------
1224310 The 'sdd2xml' CLI cored while migrating the File System Object
of unsupported version of SAL agent
-------------------------------------------------------------------------------
1225511 Add EFCM IP Address configuration parameter for McDATA
switches to enable monitoring for switches discovered through
SMI-S
-------------------------------------------------------------------------------
1225805 Improve Console performance for cluster-related views
-------------------------------------------------------------------------------
1227574 Memory leak in VMware explorer
-------------------------------------------------------------------------------
1228629 Add Consistency Group for EMC Symmetrix storage arrays
-------------------------------------------------------------------------------
1230205         When discovery is configured through remote SYMAPI servers and
               the device configuration is modified while the explorer is
running, the SYMCLI commands run by EMC Symmetrix Explorer may
fail with error "The SYMCLI_CONNECT_TYPE environment variable
points to an invalid connection type string"
-------------------------------------------------------------------------------
1230267         LUN creation not working as expected on EMC CLARiiON Model Cx3
               MODEL 20C storage arrays
-------------------------------------------------------------------------------
1230604 Alert Manager's "disable state collector logging" setting not
properly functioning and causing inordinate database growth
-------------------------------------------------------------------------------
1231386 During service shutdown, it was determined that an Explorer
configuration (.cfg) file was inadvertently renamed or missing
in the customer's configuration. Added a service library code
check for explorers to recover an explorer configuration file
from a  backup file (.cfg.bak) copy (if a .cfg file is not
found)
-------------------------------------------------------------------------------
1232827 Optimize database callouts (VMWareCallout, AppsDeleteCallout,
and MigrationCallout)
-------------------------------------------------------------------------------
1236383         Allow ReconfigureExplorers.pl to reconfigure multiple HAL
               explorers on Windows Management Server
-------------------------------------------------------------------------------
1239417         Unexpected results when editing customized Host Storage
               Consumption report
-------------------------------------------------------------------------------
1240207         OS handles for non-fibre channel disks (for example, internal
               IDE or SCSI host disks) not correlated with file systems or
               application instances
-------------------------------------------------------------------------------
1240457         Improve CHM resilience in relation to temporary network
               communication failures
-------------------------------------------------------------------------------
1240723         Hitachi 9960 storage array LUNs discovered by 4.x Agents via
               Migration Agent (MIGA) not correlated properly
-------------------------------------------------------------------------------
1240780         Unexpected application behavior when cluster service hyperlink
               is clicked in Cluster Services Summary
-------------------------------------------------------------------------------
1240791         Performance improvement in Cluster Service Connectivity page
-------------------------------------------------------------------------------
1241308         Migrate Hitachi 9900 storage array LUNs as Hitachi 9960 storage
               array LUNs
-------------------------------------------------------------------------------
1242534         Errors in port license usage calculations
-------------------------------------------------------------------------------
1244409         Reduce spurious communication failure errors after Management
               Server restart
-------------------------------------------------------------------------------
1245746         Ensure that the halagentcfg CLI can forcibly stop HAL processes
               on UNIX platforms
-------------------------------------------------------------------------------
1247212         After migration to 5.x, ensure that 4.x user-created hosts
               display as user-created hosts rather than as unidentified
               adapters
-------------------------------------------------------------------------------
1247258         Memory leaks identified in VMware Explorer
-------------------------------------------------------------------------------
1249743         Error in Application Growth Summary report for Oracle tablespace

===============================================================================

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Section 4: Known issues/limitations
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

1. Remote installation of 5.0MP1-RP1 is not supported for the Management Server. You
  must install the patch locally on the Management Server host.

2. On UNIX, the 5.0MP1-RP1 installer expects the output of 'uname -n' as the
  argument when you install the Management Server. For example, if the
  Management Server host name is myhost.mydomain.com, you should run the
  installer by specifying either of the following commands from the
  unix directory:

  ./installrp `uname -n`
  ./installrp myhost

3. After you install 5.0MP1-RP1, the following substitution tokens will not be
  functional in alert descriptions and alert notifications:

- $Application$ - The name(s) of one or more applications affected by the alert

- $ManagedObject$ - Name of the managed system (host, array or switch) that
  caused the alert to be triggered; or blank if the alert is not associated
  with a host, array, or switch.

- $Impacted$ - List of objects impacted by the alert

4. After you upgrade the Management Server from 5.0MP1 to 5.0MP1-RP1, some of the
   active alerts that were present in MP1 at the time that you upgraded will display
   in the Console as unknown.

   This is caused by a lag (typically between 2 and 6 hours) in the monitoring
   interval for each monitored object.

5. On Windows, SICL running on the Management Server is configured in DM-only mode
   even if you select "OM and DM" mode during the install.

   Workaround

   a. On the Management Server host, open Windows Explorer and navigate to the SICL
      scripts directory:

      {INSTALLDIR}\CommandCentral Storage\SICL\scripts
   
   b. In a text editor, edit the processes file and add the following entry at the end
      of the file:
     
      halrun service
   
   c. Save the processes file.

NOTE:  Download both the unix.BASE.PATCH.tar.gz file and the unix.[PLATFORM].PATCH.tar.gz file.

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Article URL http://www.symantec.com/docs/TECH59911


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