Mailbox(s) may be missing from the restore selections of a backup set of an Exchange 2007 Information Store (IS) backup using Granular Restore Technology (GRT) to tape media
| Article:TECH60056 | | | Created: 2008-01-01 | | | Updated: 2009-01-31 | | | Article URL http://www.symantec.com/docs/TECH60056 |
Problem
Mailbox(s) may be missing from the restore selections of a backup set of an Exchange 2007 Information Store (IS) backup using Granular Restore Technology (GRT) to tape media
Solution
When an Exchange Information Store (IS) backup is performed
with Backup Exec utilizing the Granular Restore Technology (GRT), and the backup
job is written to tape, some Exchange Mailboxes may not appear in the (granular)
restore selections.
This may be caused by the difference between the Alias and the objects' LegacyExchangeDN attributes final cn= value.
For example a user's alias was initially "TESTUSER" and later changed to "USERTEST".The object LegacyExchangeDN still shows CN=TESTUSER.
Workaround:
This may be caused by the difference between the Alias and the objects' LegacyExchangeDN attributes final cn= value.
For example a user's alias was initially "TESTUSER" and later changed to "USERTEST".The object LegacyExchangeDN still shows CN=TESTUSER.
Workaround:
Duplicate the
Exchange GRT backup to disk.
Symantec
Corporation has acknowledged that the above-mentioned issue is present in the
current version(s) of the product(s) mentioned at the end of this article.
Symantec Corporation is committed to product quality and satisfied customers.
This issue
is currently being considered by Symantec Corporation to be addressed in the
next major revision of the product. There are no plans to address this
issue by way of a patch or hotfix in the current or previous versions of the
software at the present time. Please note that Symantec Corporation reserves the
right to remove any fix from the targeted release if it does not pass quality
assurance tests or introduces new risks to overall code stability. Symantec's
plans are subject to change and any action taken by you based on the above
information or your reliance upon the above information is made at your own
risk.
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| Source | ETrack |
| Value | 1262867 |
| Description | legacyexchnageDN does not match alias in exchange 07 mailboxes will not show in restore |
Related Articles
Legacy ID
303457
Article URL http://www.symantec.com/docs/TECH60056
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