Stop code 0x0000007b occurs after performing a Restore AnyWare retargeting restore to a system with an AHCI SATA storage controller.

Article:TECH60176  |  Created: 2008-01-06  |  Updated: 2013-10-25  |  Article URL http://www.symantec.com/docs/TECH60176
Article Type
Technical Solution


Issue



Stop code 0x0000007b occurs after performing a Restore AnyWare retargeting restore to a system with an AHCI SATA storage controller.


Solution



Solution 1:

Prior to booting with the Symantec Recovery Disk (SRD) to perform the Restore AnyWare restore, go in the system's BIOS and under the section, 'Drives and SATA Operation', change from its current setting to ATA Compatibility Mode. Be sure to change this back when system has been restored and booted.

Solution 2:

Load AHCI drivers from the Load a driver menu in the SRD

Solution 3:

Add the AHCI and SATA drivers to a Custom SRD and boot the

system with the Custom SRD.

 See article: How to create a Custom Symantec Recovery CD. http://www.symantec.com/docs/TECH83694

 




Legacy ID



303620


Article URL http://www.symantec.com/docs/TECH60176


Terms of use for this information are found in Legal Notices