Backup fails with Error: E7D1001F: Unable to write to file / Error: EBAB03F1: system cannot find the file specified when backing up to USB drive, error occurs

Article:TECH60279  |  Created: 2008-01-09  |  Updated: 2013-12-15  |  Article URL http://www.symantec.com/docs/TECH60279
Article Type
Technical Solution


Subject

Issue



When backing up to USB drive, error occurs. Unable to 'copy' through Windows or connected to any usb port, including sharing the USB from another system.


Error



 Error e7d1001f: unable to write to file. Error ebab03f1: system cannot find the file specified.


Cause



 .


Solution



  • Convert the file system on the USB drive to NTFS. (see http://support.microsoft.com/kb/307881)
  • If above step fails and you are using a USB 3.0 connected drive, connect the drive to a USB 2.0 port.
  • If connected through a USB hub, disconnect from the USB hub and connect USB drive directly to a USB 2.0 port on client system.


Legacy ID



303774


Article URL http://www.symantec.com/docs/TECH60279


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