Error 4001: cannot connect client pc with client id <clientid> configuration server <servername>.
|Article:TECH60347|||||Created: 2008-01-13|||||Updated: 2008-01-15|||||Article URL http://www.symantec.com/docs/TECH60347|
Error 4001: cannot connect client pc with client id
Within LiveState Recovery Manager, an error of "Error 4001: cannot connect client pc with client id 79zvzjsz configuration server" is seen.
Verify that the LiveState Recovery Manager Windows Agent is installed on the machine. It is usually represented by a stoplight icon by the system clock on the machine in question.
Need to remove LiveState Recovery Manager Windows Agent.
Open a DOS window and navigate to C:\_integra\bin
Run C:\_integra\bin\datool -x
This will immediately remove the LiveState Recovery Manager Windows Agent and cause the machine to reboot to fully uninstall the agent.
Article URL http://www.symantec.com/docs/TECH60347