The alert "Please insert overwritable media" is displayed during a backup operation

Article:TECH60486  |  Created: 2008-01-20  |  Updated: 2014-05-07  |  Article URL http://www.symantec.com/docs/TECH60486
Article Type
Technical Solution

Product(s)

Issue



The alert "Please insert overwritable media" is displayed during a backup operation.


Error



Please insert overwritable media.

UMI code : 

  • V-275-601
  • V-275-439 
  • V-275-433
  • V-275-432

Cause



If the media in the drive is not overwritable, the above alert is displayed requesting the user to insert overwritable media in to a tape drive. Another reason for this alert is when the backup is spanning onto another tape. When the backup spans to another media,it prompts for an Overwritable Media to continue backing up the resource(s).


Solution



Providing an overwritable tape and responding OK to the alert will allow the job to continue. The media in the drive can be overwritten if the media is scratch or recyclable (its overwrite protection period has expired). If allocated or imported media are in the drive, they may also be overwritten depending on the Media Overwrite Protection Level that is set.

Backup Exec can also be configured to respond to these alerts automatically. Refer to the Related Documents section for more information on configuring automated alert response in Backup Exec.

There are different alert messages associated with the alert "Please insert overwritable media". Please refer to the following technotes for more information on specific alerts:

  1. Alert description: "Please insert overwritable media into the drive":
    • When performing a backup operation with Backup Exec, the alert message "Please insert overwritable media" is displayed. www.symantec.com/docs/TECH6377

       
    • Event ID 58061: "Please insert overwritable media into the drive. Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well" is reported in the Event Viewer Application Log. www.symantec.com/docs/TECH23606

     
  2. Alert description: "Please insert overwritable media into the cascaded drive group."
     
  3. Alert description: "Please insert overwritable media into the robotic library using the import command."
    • Event ID 58064: "Backup Exec Alert: Library Insert (Server: "%server%") (Job: "%job name%") Please insert overwritable media into the robotic library using the import command. Overwritable media includes scratch, blank, and recyclable media" is reported in the Event Viewer Application Log. www.symantec.com/docs/TECH23219

       
    • Event ID 58064: "Please insert media '%s' into the robotic library using the import command" in the Event Viewer Application Log. www.symantec.com/docs/TECH23616

       
    • Using Backup Exec for Windows Servers, the message "Please insert overwritable media into the robotic library using the import command." is displayed and the job status is "Queued" during a backup job and overwritable media is available in the library and media sets. www.symantec.com/docs/TECH60241

       
  4. Alert description: "Please insert overwritable media into the Backup-to-Disk device"
    • Event ID 58061: "Please insert overwritable media into the Backup-to-Disk device. Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well" is reported when performing a backup operation. www.symantec.com/docs/TECH23610
       

Supplemental Materials

SourceUMI
ValueV-275-601
Description

Please insert overwritable media into the Backup-to-Disk device.


SourceUMI
ValueV-275-439
Description

Please insert overwritable media into the robotic library using the import command.


SourceUMI
ValueV-275-433
Description

Please insert overwritable media into the cascaded drive group.


SourceUMI
ValueV-275-432
Description

Please insert overwritable media into the drive.


SourceEvent ID
Value58061

SourceEvent ID
Value58064


Legacy ID



304069


Article URL http://www.symantec.com/docs/TECH60486


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