When trying to add a Microsoft Office Sharepoint Farm in backup selections an access denied error occurs

Article:TECH60487  |  Created: 2008-01-20  |  Updated: 2013-03-28  |  Article URL http://www.symantec.com/docs/TECH60487
Article Type
Technical Solution


Issue



When trying to add a Microsoft Office Sharepoint Farm in backup selections an access denied error occurs.


Error




Unable to add a Microsoft Office Sharepoint Farm in backup selections: Error access denied when adding the server farm to the selection list.
 
This issue has been addressed in TECH58121:
If the aforementioned Technote does not resolve the issue, perform a debug of the SharePoint Agent. Refer to the Related documents section.
 
The error access denied can occur if the web front end server, in a Windows SharePoint Services 3.0, has had the admininstrator shares have been removed from the server.
 
The debug of the SPSWrapperV3.exe will show the following:
 
[1bc4] 05/20/08 10:47:49 Message ---Directory \\localhost\c$ does not exist or the SQL Server service account and the DOMAIN\serviceaccount service account do not have permission to read or write to the backup folder. Specify a different directory.
[1bc4] 05/20/08 10:47:49 Source ---Microsoft.SharePoint
[1bc4] 05/20/08 10:47:49 TargetSite ---Microsoft.SharePoint.Administration.Backup.SPBackupRestoreHistory Get(System.String).

Solution




1. Confirm that the account listed in the SPSWrapper.log has the correct permissions and user rights to backup.
 
2. Ensure that the \\localhost\c$ does exist and is accessible by the account used for backup.
 



Legacy ID



304076


Article URL http://www.symantec.com/docs/TECH60487


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