Exchange Agent: Exchange backup using the Granular Recovery Technology (GRT) option fail with the error "-1213 The database page size does not match the engine."
| Article:TECH60506 | | | Created: 2008-01-21 | | | Updated: 2012-04-25 | | | Article URL http://www.symantec.com/docs/TECH60506 |
Problem
Exchange Agent: Exchange backup using the Granular Recovery Technology (GRT) option fail with the error "-1213 The database page size does not match the engine."
Error
The backup of an Exchange Information Stores database to a Backup to Disk (B2D) folder with GRT option enabled, fails with the error: '-1213 The database page size does not match the engine.
The following errors are found in the beremote debug log on the media server:
[4352] 04/21/08 15:19:09 STARTING RESTORE MAP:
SOURCE PATH: W:\Exchange\IMG000678
TARGET PATH: W:\Exchange\IMG000678\vdb_2008_04_21_1511_41
[4352] 04/21/08 15:19:09 RSTMAP[0] - >>>> W:\Exchange\IMG000678
\vdb_2008_04_21_1511_41\MailArchive.edb
[4352] 04/21/08 15:19:09 Recovery FAILED - ERROR::RC = -1213 - -1213 The
database page size does not match the engine.
[4352] 04/21/08 15:19:09 Using EDB Provider for Browse/Backup.
[4352] 04/21/08 15:19:09 Logon: m_lpMAPISession->Logon returned 80004005
[4352] 04/21/08 15:19:09 OPEN DATABASE FAILED: -1213 The database page
size does not match the engine.
[4352] 04/21/08 15:19:09 MB2_Chgdir:Logon returned e000fea9
[4352] 04/21/08 15:19:09 TF xfer time = 329 seconds.
[4352] 04/21/08 15:19:09 WRITE: tpreceive_fail_count = 0
[4352] 04/21/08 15:19:09 WRITE: waiting_on_buffers_count = 0
[4352] 04/21/08 15:19:09 WRITE: buffers_written_count = 0
Also if Exchange backup using the Granular Recovery Technology(GRT) on tape is duplicated to disk then while expanding the store it will fail with the below error message:
Solution
The above mentioned issue has now been fixed by way of a hotfix. Please refer the Related Documents section below for more information.
Workaround:
As a workaround uncheck the GRT option in the backup job properties and run a backup to disk/tape.
|
|
| Source | ETrack |
| Value | 1261210 |
| Description | EXCH:GRT: OPEN DATABASE FAILED: -1213 The database page size does not match the engine. |
| Source | UMI |
| Value | V-79-57344-914 |
| Description | -1213 The database page size does not match the engine |
Related Articles
Legacy ID
304110
Article URL http://www.symantec.com/docs/TECH60506
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