Hotfix for Symantec Enterprise Vault 2007 Service Pack 1 (SP1) for Microsoft Exchange, Build 1397, Outlook Web Access (OWA) toolbar buttons do not appear after applying Microsoft hotfix - KB 929895 (Exchange v. 6.5.7653.3)
| Article:TECH60551 | | | Created: 2008-01-23 | | | Updated: 2008-01-30 | | | Article URL http://www.symantec.com/docs/TECH60551 |
Problem
Hotfix for Symantec Enterprise Vault 2007 Service Pack 1 (SP1) for Microsoft Exchange, Build 1397, Outlook Web Access (OWA) toolbar buttons do not appear after applying Microsoft hotfix - KB 929895 (Exchange v. 6.5.7653.3)
Solution
Which versions of Symantec Enterprise Vault (tm) can
this hotfix be applied?
This hotfix can only be applied
to the following versions of Enterprise Vault for:
Enterprise Vault 2007 SP1,
Build 1397
What issue does this hotfix resolve?
Enterprise Vault OWA toolbar
buttons and icons no longer appear after installing Microsoft KB
929895.
Additional
information:
Microsoft has released a hotfix:
KB 929895. As a result, current Enterprise Vault OWA implementations and new
Enterprise Vault installations will be affected because the installation of the
Enterprise Vault OWA extensions does not modify the Exchange control files under
Program files\Exchsrvr\exchweb\6.5.7653.3. This hotfix should be applied to both
Front-End and Back-End Exchange servers.
Which files does this hotfix replace?
util_OWA.js
tf_TwoLine.xsl
tf_Messages.xsl
frm_ReadPost.js
frm_ReadNote.js
frm_ComposeTask.js
EV_util_OWA.js
EV_tf_TwoLine.xsl
EV_tf_Messages.xsl
EV_frm_ReadPost.js
EV_frm_ReadNote.js
EV_frm_ComposeTask.js
EV_dl_folderview.js
EV_ctrl_View.xsl
EV_ctrl_Tree.js
dl_folderview.js
ctrl_View.xsl
ctrl_Tree.js
How to install this hotfix:
1. Download the hotfix and
extract the files to a temporary location on the Exchange Back-End/Front-End
Server where the Enterprise Vault OWA extensions are installed.
2. Open the temp folder and
check the Exchange hotfix 6.5.7653.3.txt file for details of any last minute
changes.
3. In the Files folder,
double-click SETUP.EXE to start the installation.
4. Follow the installation
instructions and select the options relevant to the installation, i.e. backend
for backend, frontend for frontend, (OWA & RPC) component.
For more detailed
installation steps, please refer to the Enterprise Vault Installing and
Configuring guide in the Related Documents section of this
article.
Note: This fix should only be
used for installing the 6.5.7653.3 files on the Exchange servers and NOT be used
for general installations of Enterprise Vault.
How to uninstall this hotfix:
To roll back from this hotfix
the Enterprise Vault OWA component must be removed. Please refer to TechNote
284060 in the Related Documents section of this article for more information on
removing the Enterprise Vault OWA extensions.
Note: This issue has been addressed as part of the following release:
Symantec Enterprise Vault 2007 Service Pack 3 (SP3)
http://entsupport.symantec.com/docs/304217
Attachments
|
|
| Source | ETrack |
| Value | 1167609 |
| Description | OWA extensions do not modify control files for Exch v6.5.7653.3 |
Related Articles
Legacy ID
304166
Article URL http://www.symantec.com/docs/TECH60551
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Thank you.