How to Backup NAS (Network Attached Storage) NetApp Shares in Backup Exec for Windows Servers without the NDMP Option

Article:TECH60554  |  Created: 2009-01-30  |  Updated: 2011-12-06  |  Article URL http://www.symantec.com/docs/TECH60554
Article Type
Technical Solution

Product(s)

Issue



How to Backup NAS (Network Attached Storage) NetApp Shares in Backup Exec for Windows Servers without the NDMP Option


Solution



To be able to backup NAS Shares without the NDMP Option, perform the steps in one of the two workarounds listed below:

Disable NDMP on the NetApp by issuing the following command at the NetApp command line:    

ndmpd off        
               
If the NetApp is Linux based but uses a Windows account to authenticate,  

run this command to see if ndmpd is enabled,

service ndmpd status  

to disable ndmpd, run the following command,

service ndmpd stop                    
                                               
OR 

Change the default NDMP port number used by the Backup Exec to a port other than port 10000.
 
NOTE:  Changing the NDMP port on the Windows Media Server will require changing the NDMP port on all Remote Agent Servers running the Backup Exec Remote Agent for Windows.  See the related documents listed below on how to change the Backup Exec default NDMP port.
 
In Backup Exec goto  Tools - Option - Network and Security and "Enable selection of User Shares"
 
Create a user defined selection to the NetApp NAS and backup the shares.
 
(FIGURE 1)
 
 
 
NOTE: In addition to the above configurations, Backup Exec also requires that at least one Remote Agent for Windows Servers (RAWS) license is installed on the media server.



Legacy ID



304169


Article URL http://www.symantec.com/docs/TECH60554


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