Backup Exec 12.0 for Windows Servers revision 1364 Hotfix 304389

Article:TECH60715

Created: 2009-01-17

Updated: 2009-01-17

Article URL http://www.symantec.com/docs/TECH60715

Article Type
Technical Solution

Product(s)

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Environment

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Windows Server 2008
Web Edition (x86), Web Edition (x64), Standard (x86-32bit), Standard (x64-64bit), Server Core, Enterprise (x86-32bit), Enterprise (x64-64bit), DataCenter (x86-32bit), DataCenter (x64-64bit)

Windows 2000
Server Windows Powered SP4, Server Windows Powered SP3, Server Windows Powered SP2, Server Windows Powered SP1, Server Windows Powered, Server SP4, Server SP3, Server SP2, Server SP1, Server, SAK, Professional SP4, Professional SP3, Professional SP2, Professional SP1, Professional, Datacenter Server SP4, Datacenter Server SP3, Datacenter Server SP2, Datacenter Server SP1, Datacenter Server, Advanced Server Windows Powered SP4, Advanced Server Windows Powered SP3, Advanced Server Windows Powered SP2, Advanced Server Windows Powered SP1, Advanced Server Windows Powered, Advanced Server SP4, Advanced Server SP3, Advanced Server SP2, Advanced Server SP1, Advanced Server

Windows XP
Pro 5.1 SP3, Pro 5.1 SP2, Pro 5.1 SP1, Pro 5.1 64-bit, Pro 5.1 64 bit SP3, Pro 5.1 64 bit SP2, Pro 5.1 64 bit SP1, Pro 5.1, Home 5.1 SP3, Home 5.1 SP2, Home 5.1 SP1, Home 5.1, 5.2

Windows Small Business Server
2000

Windows Vista
Ultimate (x86) 6.0.6000, Ultimate (x64) 6.0.6000, Enterprise 6.0.6000, Business (x86) 6.0.6000, Business (x64) 6.0.6000

Windows Server 2003
Web Server, Web Edition SP2, Web Edition SP1, Storage Server SP2, Storage Server SP1, Storage Server, Standard Server(x64), Standard Server SP2 (x64), Standard Server SP2, Standard Server SP1 (x64), Standard Server SP1, Standard Server, Enterprise SP2(x64), Enterprise SP2, Enterprise SP1(x64), Enterprise ServerSP1, Enterprise Server, Enterprise (x64), Datacenter SP2(x64), DataCenter SP2, DataCenter SP1(x64), DataCenter SP1, DataCenter (x64), DataCenter

Windows Small Business Server 2003
Standard Edition SP2, Standard Edition SP1, Standard Edition R2, Standard Edition, Premium Edition SP1, Premium Edition R2, Premium Edition

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Problem

Backup Exec 12.0 for Windows Servers revision 1364 Hotfix 304389

Solution

Summary
This hotfix contains a recommended fix for the Backup Exec Netware Agent.

Affected versions
Backup Exec 12.0 revision 1364 32bit Media Servers
Backup Exec 12.0 revision 1364 x64bit Media Servers
Backup Exec 12.0 revision 1364 32bit Remote Agents
Backup Exec 12.0 revision 1364 x64bit Remote Agents

Prerequisites
- Before installing this hotfix, Service Pack 1 must be installed. Service Pack 1 can be obtained here: http://support.veritas.com/docs/302957
- Administrative privileges are required to install this hotfix.

Download the hotfix
For 32bit Media Servers: http://support.veritas.com/docs/304390
For x64bit Media Servers: http://support.veritas.com/docs/304391

Issue(s) resolved by this hotfix
- Adding support for hardware encryption of Netware backups
- If a filename or directory name is greater than 260 character, the Backup Exec Job Engine will crash. (For more details, please refer to this document: http://support.veritas.com/docs/297197 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents, Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. http://support.veritas.com/docs/300795

Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://support.veritas.com/docs/300796.

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	Date	Time
bedisk.dll	12.0.1364.122	422,216	6/17/2008	15:53:07
bedscomn.dll	12.0.1364.122	198,984	6/17/2008	15:52:45
bedsnote.dll	12.0.1364.122	546,632	6/17/2008	15:52:45
belnapi.exe	12.0.1364.122	81,736	6/17/2008	15:52:45
bengine.exe	12.0.1364.122	3,289,928	6/17/2008	15:53:25
beremote.exe	12.0.1364.122	840,008	6/17/2008	15:53:10
ndmpsrvr.dll	12.0.1364.122	1,922,376	6/17/2008	15:53:11

Backup Exec x64bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	Date	Time
bedisk.dll	12.0.1364.122	766,280	6/17/2008	15:56:14
bedscomn.dll	12.0.1364.122	274,760	6/17/2008	15:56:00
bedsnote.dll	12.0.1364.122	702,280	6/17/2008	15:55:58
bengine.exe	12.0.1364.122	5,002,568	6/17/2008	15:56:34
beremote.exe	12.0.1364.122	1,286,472	6/17/2008	15:56:22
ndmpsrvr.dll	12.0.1364.122	2,839,880	6/17/2008	15:56:19

Backup Exec 32bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name	File Version	File Size	Date	Time
bedisk.dll	12.0.1364.122	422,216	6/17/2008	15:53:07
bedscomn.dll	12.0.1364.122	198,984	6/17/2008	15:52:45
bedsnote.dll	12.0.1364.122	546,632	6/17/2008	15:52:45
belnapi.exe	12.0.1364.122	81,736	6/17/2008	15:52:45
beremote.exe	12.0.1364.122	840,008	6/17/2008	15:53:10
ndmpsrvr.dll	12.0.1364.122	1,922,376	6/17/2008	15:53:11

Backup Exec x64bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name	File Version	File Size	Date	Time
bedisk.dll	12.0.1364.122	766,280	6/17/2008	15:56:14
bedscomn.dll	12.0.1364.122	274,760	6/17/2008	15:56:00
bedsnote.dll	12.0.1364.122	702,280	6/17/2008	15:55:58
beremote.exe	12.0.1364.122	1,286,472	6/17/2008	15:56:22
ndmpsrvr.dll	12.0.1364.122	2,839,880	6/17/2008	15:56:19