Backup Exec 12.0 for Windows Servers revision 1364 Hotfix 304392

Article:TECH60718  |  Created: 2008-01-03  |  Updated: 2012-04-26  |  Article URL http://www.symantec.com/docs/TECH60718
Article Type
Technical Solution

Product(s)

Environment

Issue



Backup Exec 12.0 for Windows Servers revision 1364 Hotfix 304392


Solution




Summary

This hotfix contains a recommended fix for the Backup Exec Exchange Agent.

Affected versions
Backup Exec 12.0 revision 1364 32bit Media Servers
Backup Exec 12.0 revision 1364 x64bit Media Servers
Backup Exec 12.0 revision 1364 32bit Remote Agents
Backup Exec 12.0 revision 1364 x64bit Remote Agents

Prerequisites
- Before installing this hotfix, Service Pack 1 must be installed.  Service Pack 1 can be obtained here:  www.symantec.com/docs/TECH59684
- Administrative privileges are required to install this hotfix.

Download the hotfix
For 32bit Media Servers:  www.symantec.com/docs/TECH60719
For x64bit Media Servers:  www.symantec.com/docs/TECH60720

Issue(s) resolved by this hotfix
- During a setcopy/duplicate backup operation of Exchange Granular Recovery Technology (GRT) backup sets from a backup-to-disk folder to tape, on 32 bit media servers, the Remote Agent will leak memory until it crashes.
- Exchange public folder items are not restored to the original state.  (For more details, please refer to this document:  www.symantec.com/docs/TECH59130 )
- Text email messages are restored with only the first character in the body of the email.  (For more details, please refer to this document:  www.symantec.com/docs/TECH56988 )
- Backup jobs intermittently report Access Denied.  (For more details, please refer to this document: )
- The Remote Agent crashes when Backup Exec is configured to replicate logs with Continuous Replication Server (CPS) (For more details, please refer to this document:  www.symantec.com/docs/TECH60035 )
- Restores of email messages that contain attachments may fail (For more details, please refer to this document:  www.symantec.com/docs/TECH58547 )
- Exchange offhost backups that use the EqualLogic VSS provider fail ( For more details, please refer to this document:  www.symantec.com/docs/TECH59404 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates  as well as special instructions for configurations including CPS, Remote Agents, Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote  www.symantec.com/docs/TECH58187 .

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File Name File Version File Size Date Time
bedsmbox.dll 12.0.1364.127 355,144 7/7/2008 18:45:51
bedsoffhost.dll 12.0.1364.127 373,576 7/7/2008 18:46:06
bedsshadow.dll 12.0.1364.127 982,856 7/7/2008 18:46:00
bedsxese.dll 12.0.1364.127 154,440 7/7/2008 18:45:49
EDBProv.dll 12.0.1364.127 477,000 7/7/2008 18:45:51
VirtApi.dll 1.0.111.0 95,792 3/6/2008 21:23:18
VirtFile.sys 1.0.111.0 39,984 3/6/2008 21:23:18


Backup Exec x64bit media servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File Name File Version File Size Date Time
\x86\EDBProv.dll 12.0.1364.127 477,000 7/7/2008 18:45:51
bedsmbox.dll 12.0.1364.127 412,488 7/7/2008 18:54:21
bedsoffhost.dll 12.0.1364.127 461,640 7/7/2008 18:54:36
bedsshadow.dll 12.0.1364.127 1,359,688 7/7/2008 18:54:28
bedsxese.dll 12.0.1364.127 200,008 7/7/2008 18:54:21
BEExch2007Component.dll 12.0.1364.0.127 54,600 7/7/2008 18:52:52
EDBProv.dll 12.0.1364.127 776,520 7/7/2008 18:54:22
VirtApi.dll 1.0.111.0 115,760 3/6/2008 21:22:51
VirtFile.sys 1.0.111.0 49,712 3/6/2008 21:22:51


Backup Exec 32bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 
File Name File Version File Size Date Time
bedsmbox.dll 12.0.1364.127 355,144 7/7/2008 18:45:51
bedsoffhost.dll 12.0.1364.127 373,576 7/7/2008 18:46:06
bedsshadow.dll 12.0.1364.127 982,856 7/7/2008 18:46:00
bedsxese.dll 12.0.1364.127 154,440 7/7/2008 18:45:49
EDBProv.dll 12.0.1364.127 477,000 7/7/2008 18:45:51


Backup Exec x64bit remote agents
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 
File Name File Version File Size Date Time
\x86\EDBProv.dll 12.0.1364.127 477,000 7/7/2008 18:45:51
bedsmbox.dll 12.0.1364.127 412,488 7/7/2008 18:54:21
bedsoffhost.dll 12.0.1364.127 461,640 7/7/2008 18:54:36
bedsshadow.dll 12.0.1364.127 1,359,688 7/7/2008 18:54:28
bedsxese.dll 12.0.1364.127 200,008 7/7/2008 18:54:21
BEExch2007Component.dll 12.0.1364.0.127 54,600 7/7/2008 18:52:52
EDBProv.dll 12.0.1364.127 776,520 7/7/2008 18:54:22

 



Legacy ID



304392


Article URL http://www.symantec.com/docs/TECH60718


Terms of use for this information are found in Legal Notices