CommandCentral Storage MP1-RP1 fails to install when applied after a silent install of MP1
| Article:TECH60779 | | | Created: 2008-01-04 | | | Updated: 2008-01-04 | | | Article URL http://www.symantec.com/docs/TECH60779 |
Problem
CommandCentral Storage MP1-RP1 fails to install when applied after a silent install of MP1
Error
"Error opening installation log file. Verify that specified log file location exists and is writable."
Solution
Problem:
CCS
5.0MP1-Rolling Patch-x (x=1,2) installer throws following error:
"Error
opening installation log file. Verify that specified log file location exists
and is writeable."
Cause:
This happens
with the systems where silent installation procedure is applied for
MP1.
If the log
directory "%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage"
does not exists on the machine, then CCS 5.0MP1-RP1 installer throws following
error:
"Error opening
installation log file. Verify that specified log file location exists and is
writeable."
Solution:
Run the
following command from the command prompt to create Log directory.
if
not exist "%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral Storage"
mkdir "%ALLUSERSPROFILE%\Application Data\VERITAS\CommandCentral
Storage"
OR
Run the
"LogDirCreation.bat" which is placed in MP1-RP2 Patch installer kit or attached
to this TechFile.
Once the log
directory is created, you can re-launch the Rolling Patch installer.
Attachments
|
|
| Source | ETrack |
| Value | 1283770 |
Legacy ID
304498
Article URL http://www.symantec.com/docs/TECH60779
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