Summary
This hotfix contains a recommended fix for the Backup Exec Desktop/Laptop option.

Affected versions
Backup Exec 12.0 revision 1364 32bit Media Servers
Backup Exec 12.0 revision 1364 x64bit Media Servers
Backup Exec 12.0 revision 1364 Desktop/Laptop clients

Prerequisites
- Before installing this hotfix, Service Pack 1 must be installed.  Service Pack 2 can be obtained here:  http://support.veritas.com/docs/308864
- Administrative privileges are required to install this hotfix.

Post requisites
- DLO clients will need to be updated after installing this hotfix.

Download links
For 32bit Media Servers:  http://support.veritas.com/docs/306988
For x64bit Media Servers:  http://support.veritas.com/docs/306989

Issue(s) resolved
- When using a DDE function in Excel 2003 with Outlook running, Excel will freeze until DLO is closed (For more details, please refer to this document:  http://support.veritas.com/docs/302802 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates  as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  http://support.veritas.com/docs/300795

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote  http://support.veritas.com/docs/300796 .

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

File Name	File Version	File Size	Date	Time
\Agents\DLO\update_12.0\AutomatedAgentUpgrade.exe	--	11,556,232	10/3/2008	15:50:14
\Agents\DLO\update_12.0\DLOAgentUpdate_BE.ini	--	283	10/3/2008	15:13:34
\Agents\DLO\1028.mst	--	29,696	10/3/2008	15:49:30
\Agents\DLO\1031.mst	--	46,080	10/3/2008	15:49:30
\Agents\DLO\1033.mst	--	3,584	10/3/2008	15:49:30
\Agents\DLO\1034.mst	--	44,032	10/3/2008	15:49:30
\Agents\DLO\1036.mst	--	45,568	10/3/2008	15:49:30
\Agents\DLO\1040.mst	--	45,568	10/3/2008	15:49:30
\Agents\DLO\1041.mst	--	44,032	10/3/2008	15:49:30
\Agents\DLO\1042.mst	--	39,424	10/3/2008	15:49:30
\Agents\DLO\2052.mst	--	32,256	10/3/2008	15:49:28
\Agents\DLO\Client.cab	--	7,352,126	10/3/2008	15:49:22
\Agents\DLO\setup.exe	3.1.338.6801	587,088	10/3/2008	15:50:10
\Agents\DLO\Setup.ini	--	155	10/3/2008	15:50:12
\Agents\DLO\Symantec Backup Exec Desktop Agent.msi	--	4,379,136	10/3/2008	15:49:32

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

File Name	File Version	File Size	Date	Time
\Agents\DLO\update_12.0\AutomatedAgentUpgrade.exe	--	11,556,232	10/3/2008	15:50:14
\Agents\DLO\update_12.0\DLOAgentUpdate_BE.ini	--	283	10/3/2008	15:13:34
\Agents\DLO\1028.mst	--	29,696	10/3/2008	15:49:30
\Agents\DLO\1031.mst	--	46,080	10/3/2008	15:49:30
\Agents\DLO\1033.mst	--	3,584	10/3/2008	15:49:30
\Agents\DLO\1034.mst	--	44,032	10/3/2008	15:49:30
\Agents\DLO\1036.mst	--	45,568	10/3/2008	15:49:30
\Agents\DLO\1040.mst	--	45,568	10/3/2008	15:49:30
\Agents\DLO\1041.mst	--	44,032	10/3/2008	15:49:30
\Agents\DLO\1042.mst	--	39,424	10/3/2008	15:49:30
\Agents\DLO\2052.mst	--	32,256	10/3/2008	15:49:28
\Agents\DLO\Client.cab	--	7,352,126	10/3/2008	15:49:22
\Agents\DLO\setup.exe	3.1.338.6801	587,088	10/3/2008	15:50:10
\Agents\DLO\Setup.ini	--	155	10/3/2008	15:50:12
\Agents\DLO\Symantec Backup Exec Desktop Agent.msi	--	4,379,136	10/3/2008	15:49:32