"Permission denied" error occurs when attempting to upload a VxGather CAB file using the VxGather's 'Send Results via FTP' option

Article:TECH60914  |  Created: 2010-01-29  |  Updated: 2012-04-12  |  Article URL http://www.symantec.com/docs/TECH60914
Article Type
Technical Solution

Product(s)

Issue



"Permission denied" error occurs when attempting to upload a VxGather CAB file using the VxGather's 'Send Results via FTP' option


Error



Permission denied


Solution




To use the 'Send Results Via FTP' option in VxGather, please download the VxGather Utility Update 1.2.1 from the link below:
  
Once the zip file is downloaded, extract the contents and copy VxGather.exe and VxGather.xml from the correct platform folder to the Backup Exec installation directory (C:\Program Files\Symantec\Backup Exec).  Overwrite the existing VxGather.exe and VxGather.xml files.  Launch, run and upload the VxGather information to Symantec's FTP Site.
 



Legacy ID



304696


Article URL http://www.symantec.com/docs/TECH60914


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