Device \\.\SymantecSnapshot1 cannot be opened. Error 0000045D: The request could not be performed because of an I/O device error.
| Article:TECH60951 | | | Created: 2008-01-12 | | | Updated: 2012-07-31 | | | Article URL http://www.symantec.com/docs/TECH60951 |
Problem
Backup of Data partition presented this error. Could not Create a shadow copy either.
Error
Device \\.\SymantecSnapshot1 cannot be opened. Error 0000045D: The request could not be performed because of an I/O device error.
Solution
Run 'Chkdsk /r' on source disk.
For more information on chkdsk command refer the site:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/chkdsk.mspx?mfr=true
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Legacy ID
304750
Article URL http://www.symantec.com/docs/TECH60951
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