Windows 2008 System State backup fails with "a failure occurred accessing object list" in the job log and "Could not connect to WMI Namespace" in the Backup Exec debug log
|Article:TECH61202|||||Created: 2008-01-25|||||Updated: 2011-11-16|||||Article URL http://www.symantec.com/docs/TECH61202|
A Windows 2008 or Windows 2008 R2 backup of System State fails with the error "A failure occurred accessing object list" in the job log, and "Could not connect to WMI Namespace" in the Backup Exec debug log.
Error from the Job Log:
0xe000fedd - A failure occurred accessing the object list
Error from the Backup Exec Debug Log (SGMON.LOG or BEREMOTE.LOG)
WMIWorkerThread::InitWMI. Could not connect to WMI namespace. Error code = 8004100E.
This error is typically caused by an operating system issue related to Windows Management Instrumentation (WMI). The problem resolution is usually outside of the scope of Symantec Technical Support.
If the backup using either Windows Server Backup or the WMI internal backup fails, please open a support case with Microsoft to resolve these issues. Otherwise, open a support case with Symantec Technical Support.
A Failure occurred accessing the object list
A failure occurred accessing the object list
Article URL http://www.symantec.com/docs/TECH61202