When VADSIM is installed on the same system as VCS5 Java Console, the VRTSweb component can end up getting installed in the wrong directory due to the installer not properly setting the environment variables for VRTSweb.

Article:TECH61282  |  Created: 2008-01-27  |  Updated: 2009-01-27  |  Article URL http://www.symantec.com/docs/TECH61282
Article Type
Technical Solution

Product(s)

Environment

Issue



When VADSIM is installed on the same system as VCS5 Java Console, the VRTSweb component can end up getting installed in the wrong directory due to the installer not properly setting the environment variables for VRTSweb.

Error



VRTSweb path installs to %systemroot% instead of %ProgramFiles%.

Solution



When The Veritas Application Director Simulator (VADSIM.exe) is installed on the same Windows XP system as Veritas Cluster Server (VCS5) Java Console, the VRTSweb (VERITAS Web Server) component can end up getting installed in the wrong directory due to the installer not properly setting the environment variables for VRTSweb.

The attached patch version of VADSIM.exe rectifies the VRTSweb path going to %systemroot% instead of %ProgramFiles%.

The PSTAMP for this patch is - 1.1.00.41 RP2CP1 06/17/08-23:49:01


When the VCS Java Console is installed prior to the VADSIM the path variables are not properly read for the environment resulting in a misdirected VRTSweb installation. An Administrator can work around this issue by modifying a batch file to manually start the VERITAS Web Server component in its non-default location by following these steps:

Change one line in the file simconsole.bat  

<old>
              "%VADWEB_PATH%\bin\startApp.exe" vad "%VADWEB_PATH%\VERITAS"
</old>

To

<new>
              C:\bin\startApp.exe vad "C:\Program Files\VERITAS\VRTSweb\VERITAS"
</new>


Resolution:

Download the referenced Binary patch below and follow the instructions for extraction and deployment in the environment.

                         * * * READ ME * * *

          * * * VERITAS APPLICATION DIRECTOR 1.1 PE-RP2 * * *

                     * * * SIMULATOR * * *



                     Patch Date: June 18, 2008



This document provides the following information:

    * PATCH'S SUPPORTED OPERATING SYSTEMS
    * LIST OF INCIDENTS FIXED BY PATCH
    * EXTRACTING THE PATCH
    * INSTALLING THE PATCH ON CLIENT SYSTEMS
    * INSTALLING THE PATCH ON POLICY MASTER SYSTEMS



PATCH NAME
----------

Name: Veritas Application Director 1.1 Platform Expansion
     Rolling Patch 2 Simulator


PATCH'S SUPPORTED OPERATING SYSTEMS
-----------------------------------

Windows


LIST OF INCIDENTS FIXED BY PATCH
--------------------------------

This patch fixes the following escalations and associated incidents:


  e1292438:  When VADSIM is installed on the same system as
                  VCS GUI, the VRTSweb can end up getting installed in the wrong
                  directory path going to %systemroot% instead of %ProgramFiles%.


EXTRACTING THE PATCH
--------------------

1.  Download the patch from the Symantec Support website
copy the ftp://ftp.veritas.com/pub/support/VAD/SimPatch/1.1PERP2/vadsim.exefile to the desired directory location:

2.  Save it to a temporary location on the Windows XP system to be updated

3.  Double-click the binary and after extraction install normally.




Attachments

vadsim_305365.exe (123.9 MBytes)

Supplemental Materials

SourceETrack
Value1292438
DescriptionVADSIM installs VRTSweb to the wrong path when VCS5 hjava console is present

Legacy ID



305365


Article URL http://www.symantec.com/docs/TECH61282


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