"Unable to obtain settings for Remote Agent Publishing from the registry" occurs after launching the Backup Exec Remote Agent Utility and clicking on the Publishing Tab
|Article:TECH61658|||||Created: 2010-01-20|||||Updated: 2012-08-06|||||Article URL http://www.symantec.com/docs/TECH61658|
"Unable to obtain settings for Remote Agent Publishing from the registry" occurs after launching the Backup Exec Remote Agent Utility and clicking on the Publishing Tab.
Unable to obtain settings for the remote agent publishing from the registry
Click OK on the popup error. (Figure 1)
One possible cause to this error is the Remote Agent for Windows Systems(RAWS) service is not started.
How to check the installed version of the Backup Exec Remote Agent for Windows Servers (RAWS)
3. Add the IP Address of the Media Server to the Publishing Tab (see Figure 1 above).
5. Restart the Backup Exec Remote Agent Service on the remote computer.
6. Launch the Backup Exec Remote Agent Utility and click on the Publishing Tab. If the same error appears, uninstall the Remote Agent, reboot, and reinstall the latest or same version of the remote agent that is installed on the media server. Confirm also that everything is configured per steps 2 thru 5 above.
Note: For Windows Server 2000, perform a repair installation of the Remote Agent.
Article URL http://www.symantec.com/docs/TECH61658