Clean up script for windows nodes after a failed uninstallation of CommandCentral Storage (CCS) 5.0MP1-RP3, 5.0MP1-RP2, 5.0MP1-RP1, 5.0MP1, 5.0RP1, 5.0, 4.3 or 4.2FP1 versions.
| Article:TECH61765 | | | Created: 2009-01-21 | | | Updated: 2009-01-21 | | | Article URL http://www.symantec.com/docs/TECH61765 |
Problem
Clean up script for windows nodes after a failed uninstallation of CommandCentral Storage (CCS) 5.0MP1-RP3, 5.0MP1-RP2, 5.0MP1-RP1, 5.0MP1, 5.0RP1, 5.0, 4.3 or 4.2FP1 versions.
Error
Failed uninstallation of CommandCentral Storage application on a Windows Node leaves files, registry entries and services behind.
Solution
Guidelines
regarding the CommandCentral Storage (CCS) 5.0 Kit installation\Total_Cleanup
utility Script
For upgrade
installation always use a local copy of the Kit. Do not use a kit from
shared/mapped location.
If not
upgrading, before installing a new kit makes sure you use the system Add/Remove
Programs (ARP) panel to uninstall the installed CCS product.
If CCS
uninstall fails, only then use the Total_Cleanup utility.
Total_Cleanup
utility is only for windows and this technote does not apply to another
Operating System
Download the
complete Total_Cleanup zip file (Total_Cleanup_306311.zip) below to a temporary
directory on the local machine, extract using full stored paths and double click
on the CCSCleanup.bat which asks the administrator the install directory path
for non-default CCS installations. The script then opens up command windows as
it uninstalls the packages, deletes directories, registry entries, services,
etc. It then recommends to restart the host.
Never try to
uninstall installed CCS products using Total_Cleanup utility.
This utility
should only be used for the failed uninstallation scenario or to make sure
nothing is left behind post uninstallation.
If an
administrator sees any left behind services in Windows Services Panel then
running Total_Cleanup as described below and restarting the machine as
recommended by the Total_Cleanup utility will remove the services.
What does the
Total Cleanup Script do?
The Total
Cleanup performs the following tasks:
1. It removes
traces of CCS versions 4.2FP1, 4.3, 5.0 DCAP, 5.0 DCAP Patch,5.0 GA,5.0RP1,
5.0MP1, 5.0MP1-RP1, 5.0MP1-RP2 and 5.0MP1-RP3 for a failed or rolled back
installation.
2. It supports
both 32 and 64 bit systems.
3. It removes
all the CCS packages associated with Management Server, Managed Host and Agent
Push Install.
4. It prompts
the user providing an option to remove the shared program components VTRSjre,
VxPBX, VRTSlic, VRTSobc, VxMS and VRTSicsco.
5. it runs
uninterrupted to complete the removal of any code remaining after a failed
uninstall through the ARP panel.
6. It prompts
the Administrator to complete the process.
To properly run
the utility:
Run
CCSCleanup.bat in a DOS window from the directory drv:\<extract
folder>\Cleanup
C:\Temp\cleanup>CCSCleanup.bat
The script
then places output to the console of the Dos window.
C:\Temp\cleanup\cscript
.\Sources\CCSCleanup.vbs BAT_CLICK ""
Microsoft (R)
Windows Script Host Version 5.7
Copyright (C)
Microsoft Corporation. All rights reserved.
Veritas
COMMANDCENTRAL(TM) STORAGE 5.1 CLEANUP SCRIPT By Symantec
------------------------------------------------------------------------------
************************
WARNING *********************************************
This
Script uninstalls all CommandCentral Storage packages,removes files,
folders,
deletes registries/Add-Remove Entries/Services etc.
******************************************************************************
32-bit
OS
Are you
sure,you want to proceed with cleanup (y/n) ?
Proceeding with
Cleanup...
The default CCS
installation directory is C:\Program Files\VERITAS\
If you have
installed CCS on an alternate path then enter the install directory here
(ending with backslash), otherwise hit enter:
Note:
tap the <Enter> key
You will see a
popup window asking for confirmation on whether you wish to uninstall shared
components.
Note:
Care should be taken if any other Symantec products using the components are
installed.
The Dos window
will proceed without further interaction through the components popping up
separate windows as it proceeds and providing feedback on the screen as to the
steps performed and the versions checked.
The steps
performed will be
Uninstalling
Management Server MSI through the Product GUID...
Uninstalling
Managed Host MSI through the Product GUID...
Uninstalling
Push Install MSI through the Product GUID...
Uninstalling
Miscellaneous MSIs through the Product GUID...
Note: assumes a
yes answer to the last popup shown above
Killing all CCS
running processes on the machine...
Deleting
services from the Service Panel...
Cleaning up
Windows Installer entries...
Deleting CCS
folders from Installation Directory C:\Program Files\VERITAS\
Deleting CCS
Shared folders...
Deleting
CommandCentral Storage registry entries...
All CCS
Registries deleted.
Deleting
CommandCentral Storage Add\Remove Panel entry...
Add\Remove
Panel entry deleted.
Note: A
popup requesting permission to Reboot the machine will occur
the DOS box
will request acknowledgment to close the script
Press Enter to
exit script...
Note:
tap the <Enter> key
Attachments
|
|
Legacy ID
306311
Article URL http://www.symantec.com/docs/TECH61765
Terms of use for this information are found in Legal Notices
Thank you.