Microsoft Exchange 2003 GRT (Granular Recovery Technology) Restore from tape fails with error "0xe0008488 - Access is denied."
| Article:TECH62014 | | | Created: 2008-01-25 | | | Updated: 2012-03-26 | | | Article URL http://www.symantec.com/docs/TECH62014 |
Problem
Microsoft Exchange 2003 GRT (Granular Recovery Technology) Restore from tape fails with the following error:
Error
Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors
When debugging of the Exchange restore, the Media Server's Beremote will reveal the following errors:
Using EDB Provider for Browse/Backup.
Logon: m_lpMAPISession->Logon returned 80004005
OPEN DATABASE FAILED: -1 The function is not yet implemented.
MB2_Chgdir:Logon returned e000fea9
MapiAdmin::GetMboxList: Failed! NOT LOGGED ON
MapiAdmin::GetMboxList: Failed! NOT LOGGED ON
Cause
This may happen if the VFF file filter is corrupt.
Solution
1. Uninstall license keys, and agents for SharePoint, Exchange, and Active Directory Recovery Agent. To uninstall license keys follow the following steps :
- Click on tools | Install Options and License Keys on this Media Server.
- Select the License Key
- And click on remove
2. Reboot the Media Server
3. Reinstall license keys, and agents for SharePoint, Exchange, and Active Directory Recovery Agent. To Install license keys follow the following steps:
- Click on Tools | Install Options and License keys on this Media Server.
- Type the license key
- And click on add
4. Reboot the Media Server.
5. Rerun the restore.
|
|
| Source | Error Code |
| Value | 0xe0008488 |
| Description |
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors.
|
| Source | UMI |
| Value | V-79-57344-33928 |
| Description | Access is denied. |
Related Articles
Legacy ID
306707
Article URL http://www.symantec.com/docs/TECH62014
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