"Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive Name". Details: The system cannot find the path specified." occurs when attempting to run a backup with Backup Exec System Recovery (BESR) 8 and above

Article:TECH62482  |  Created: 2009-01-15  |  Updated: 2013-10-25  |  Article URL http://www.symantec.com/docs/TECH62482
Article Type
Technical Solution


Issue



"Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive Name". Details: The system cannot find the path specified." occurs when attempting to run a backup with Backup Exec System Recovery (BESR) 8 and above


Error



V-281-3215-1022 -- Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive name". Details: The system cannot find the path specified.


Solution



In order to fix several issues in Backup Exec System Recovery 8 (BESR8) alterations were made to how BESR8 and above identifies USB hard drives. These changes made BESR8 more specific about drive identification when determining if a drive is the correct target for a backup. The above errors will occur if an external USB hard drive is swapped for another drive.

Backup to a permanent location and use the Off-site Copy feature or batch files to move the recovery points to the external swapped location.

Supplemental Materials

ValueV-281-3215-1022
Description

Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive Name". Details: The system cannot find the path specified.


ValueEC8F03FE
Description

Cannot read the properties of the job.


ValueEC8F1F62
Description

Cannot find external device "Drive Name". Details: The system cannot find the path specified.



Legacy ID



307414


Article URL http://www.symantec.com/docs/TECH62482


Terms of use for this information are found in Legal Notices