When performing a backup of Microsoft's Distributed File System Replication (DFSR) data, the Backup Exec Remote Agent for Windows Systems service will crash if DFSR is configured to replicate an entire disk volume.
| Article:TECH63271 | | | Created: 2010-01-02 | | | Updated: 2012-02-02 | | | Article URL http://www.symantec.com/docs/TECH63271 |
Problem
When performing a backup of Microsoft's Distributed File System Replication (DFSR) data, the Backup Exec Remote Agent for Windows Systems service will crash if DFSR is configured to replicate an entire disk volume.
Error
0xe000fe30 - A communications failure has occurred.
Solution
- The Paging File
- The Windows System Directory
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
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| Source | ETrack |
| Value | 1220022 |
| Description | DFSR data is not backed up through Shadow Copy Components |
| Source | Error Code |
| Value | 0xe000fe30 |
| Description | A communications failure has occurred. |
| Source | Event ID |
| Value | 1000 |
| Description | Faulting application beremote.exe, version 11.0.7170.32, faulting module ndmpsrvr.dll, version 11.0.7170.42, fault address 0x0000000000121a76. |
Related Articles
Legacy ID
308496
Article URL http://www.symantec.com/docs/TECH63271
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