How to configure an Exchange Mailbox Policy so when a user deletes a shortcut the archived item is also deleted.
| Article:TECH63276 | | | Created: 2008-01-15 | | | Updated: 2010-01-29 | | | Article URL http://www.symantec.com/docs/TECH63276 |
Problem
How to configure an Exchange Mailbox Policy so when a user deletes a shortcut the archived item is also deleted.
Solution
Within the Vault Administration Console (VAC), perform the following:
1. Expand Policies => Exchange =>Mailbox
2. Open the Exchange Mailbox Policy that needs to be changed
3. Select the 'Advanced' tab
4. From the drop-down list, change "List settings from:" to "Outlook"
5. Locate the setting "Shortcut deletion behavior"
6. This setting may be changed to "Shortcut only", "Both deleted" or "Ask User"
7. To apply settings immediately, synchronize mailboxes through the associated "Exchange Mailbox Archiving Task"
Shortcut deletion behavior
Controls the behavior when a user deletes a shortcut. It is possible to delete just the shortcut, or both the shortcut and the corresponding archived item.
Restrictions
- If the site setting Users can delete items from their archives is not selected, then the setting of Shortcut deletion behavior is ignored and the shortcut is deleted.
- If the shortcut is dragged/dropped into the Deleted Items folder, it will not delete the archived item.
- If there are shortcuts in the Deleted Items folder and the user chooses the Outlook Empty Deleted Items Folder option, those shortcuts are deleted but the corresponding archived items are not deleted.
Legacy name: DeleteOriginalItem
- If the associated Retention category for the item has the option Prevent deletion of archived items in this category selected, only the shortcut will be deleted.
- If a shortcut is deleted from Outlook Advanced Search, only the shortcut will be deleted, the corresponding archived items are not deleted.
- If Outlook Auto-cleanup deletes the shortcut, only the shortcut will be deleted, the corresponding archived items are not deleted.
- Deleting a shortcut whilst Enterprise Vault is in Read Only mode or the Vault Stores are in Backup Mode will prompt to only delete the shortcut.
Value Description
Shortcut only - (Default) The shortcut is deleted. (This is the same behavior as in Enterprise Vault versions before 6.0.)
If the shift key is held down while deleting, the item is deleted without being placed in Deleted Items.
Both deleted - The user is informed that both the shortcut and the archived item will be deleted. If the user chooses to continue, both the shortcut and the corresponding archived item are deleted.
Ask user - The user is presented with the choice of deleting the original item and the shortcut, or just the shortcut.
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Legacy ID
308504
Article URL http://www.symantec.com/docs/TECH63276
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