'Could not load the DLL XPDLOShareu.dll, or one of the DLLs it references' is observed when launching DLO Console for the first time.
| Article:TECH63576 | | | Created: 2008-01-25 | | | Updated: 2012-03-06 | | | Article URL http://www.symantec.com/docs/TECH63576 |
Problem
Following error is observed while launching the DLO Console for the first time after installing Backup Exec DLO or the Symantec Desktop and Laptop Option 7.0
Error
Error V-139-57364-16 Operation aborted. Could not load the DLL XPDLOShareu.dll, or one of the DLLs it references. Reason: 5 (Access is denied.)
Cause
This is caused by Sophos Antivirus or another anti-virus application not allowing Backup Exec to register the XPDLOShareu.dll file.
Solution
1. Stop the anti-virus service.
2. Open the DLO console and log in to register the XPDLOShareu.dll file.
3. Restart the anti-virus service.
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| Source | UMI |
| Value | V-139-57364-16 |
| Description | Could not load the DLL XPDLOShareu.dll, or one of the DLLs it references |
Legacy ID
308901
Article URL http://www.symantec.com/docs/TECH63576
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