PSTs that are being migrated with Enterprise Vault PST Migrator show a status of "not ready"

Article:TECH64126  |  Created: 2010-01-01  |  Updated: 2010-08-10  |  Article URL http://www.symantec.com/docs/TECH64126
Article Type
Technical Solution

Product(s)

Environment

Issue



PSTs that are being migrated with Enterprise Vault PST Migrator show a status of "not ready"


Solution



If Enterprise Vault is unable to determine the owner of a PST file, the Administration Console status is Not ready.  This is common behavior with server driven migrations.
 

 

 
Work Around:
 
Edit the properties of all PST files that have a status of Not ready to specify the mailbox or destination archive.
 

 
To specify a mailbox or destination archive
 
1. In the Administration Console listing, double-click the PST name to display the PST properties and do one of the following:
 
  • Next to Mailbox, click Browse and then select the mailbox of the user who owns the PST file. The corresponding archive is automatically chosen.
  • Next to Destination archive, click Browse and then select the mailbox archive of the user who owns the PST file. The corresponding mailbox is automatically chosen.
2. Once the mailbox and archive details have been updated, the status immediately changes to Ready to copy.
 

 



Legacy ID



311778


Article URL http://www.symantec.com/docs/TECH64126


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