Unable to copy jobs from one media server to another media server.

Article:TECH64566  |  Created: 2008-01-28  |  Updated: 2012-07-09  |  Article URL http://www.symantec.com/docs/TECH64566
Article Type
Technical Solution

Product(s)

Issue



Unable to copy jobs from one media server to another media server.


Error



Final error: 0xe0008819 - Cannot use the specified Backup Exec logon account to access the target computer. Create or select another Backup Exec logon account to access this computer

UMI code :- V-79-57344-34841


Cause



This issue may occur if the credentials supplied for copying jobs cannot be authenticated.


Solution



-- Ensure the credentials specified have sufficient privilege.

-- Make sure the copy is attempted only on the Mediaservers with the same version of Backup Exec.

Note:- If the media server is in Workgroup environment, then the credentials should take the format ComputerName\Username.
For example:  Testserver\Administrator

Supplemental Materials

SourceUMI
ValueV-79-57344-34841
Description

Final error: 0xe0008819 - Cannot use the specified Backup Exec logon account to access the target computer. Create or select another Backup Exec logon account to access this computer


SourceError Code
Value0xE0008819


Legacy ID



312629


Article URL http://www.symantec.com/docs/TECH64566


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