Release Update NB_6.5.3.rs6000.tar provides fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.5 on AIX servers. NetBackup UNIX Add-on products, Database Agents and Java GUI have separate Release Updates.
| Article:TECH65283 | | | Created: 2008-01-18 | | | Updated: 2010-01-03 | | | Article URL http://www.symantec.com/docs/TECH65283 |
Problem
Release Update NB_6.5.3.rs6000.tar provides fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.5 on AIX servers. NetBackup UNIX Add-on products, Database Agents and Java GUI have separate Release Updates.
Solution
NB 6.5 Pack NB_6.5.3
README November
10, 2008
Requirement: NB_CLT_6.5.3
Corequirement: NB_BMR_6.5.3
Directives: NBDB_Upgrade NBDB_Recover
SeqNumber: 20080731
================================================================================
This Release Update provides fixes for Veritas NetBackup (tm) UNIX servers.
NetBackup UNIX Add-on products, Database Agents, and the Java Interface have
separate Release Updates.
The UNIX CLT Release Update, which is required to be installed with this server
update, contains a full replacement of all client binaries for all platforms.
The local CLT binaries for this server may require as much as 100MB of free
space in the /usr partition to install, depending on platform. If client
binaries are being loaded on a server to be pushed to clients, as much as 400MB
of free space may be required in the /usr partition.
================================================================================
=================
PACK DEPENDENCIES
=================
-- NB_CLT_6.5.3_<6 digit number>.tar must be installed before this
Release Update is installed.
-- Only if Bare Metal Restore is installed,
NB_BMR_6.5.3_<6 digit number>.<platform>.tar must be installed after
this Release Update is installed.
-- Installation of this Release Update requires version 1.6.4.14.4.2
of the NB_update.install script.
-- Deliverables for the agents or options such as DB2, Oracle, Veritas
Storage Migrator (tm) (VSM) do not always change between patches and
could result in a patch not being delivered. When upgrading or patching
client software, any agent software must be upgraded or patched to the
latest or matching level at the same time as the client software.
-- Added support for multiple ACSLS servers to Windows. This requires
all Windows ACS customers upgrade to SUN/STK Libattach version 1.4.1.
I. NEW FEATURES AND PLATFORM PROLIFERATIONS
Platform Proliferations
New Features and Enhancements
II. KNOWN ISSUES
III. DOWNLOAD INSTRUCTIONS
IV. INSTALLATION INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. CURRENT RELEASE UPDATE INDEX
VII. RELEASE UPDATE CONTENT
Conventions
Current Release Update
NB_6.5.3
Release Update History
NB_6.5.2
NB_6.5.1
============================================
I. NEW FEATURES AND PLATFORM PROLIFERATIONS
============================================
This section contains subsections that describes the new UNIX and Windows
features and platform proliferations that are being released in NetBackup 6.5.3.
In addition, this section contains subsections that describe the features and
proliferations that were released in previous NetBackup Release Updates.
--------------------------------
Current Platform Proliferations:
--------------------------------
The following platform proliferations were announced in the NetBackup 6.5.3.
+ Added support for Informix on Red Hat 4, 32 and 64 bit platforms. Also added
support for Informix on Red Hat 5, 32 and 64 bit platforms.
+ Added support for SQL 2008 on Windows 2008, 64-bit platforms.
+ Added support VCB 1.5 support for VMWare.
----------------------------------------
NetBackup 6.5.2 Platform Proliferations:
----------------------------------------
The following platform proliferations were announced in the NetBackup 6.5.2.
+ The release adds support for the following Windows platforms.
- NetBackup media server support for Windows 2008 X64
- NetBackup client support for Windows 2008 X64
- NetBackup client support for Windows 2008 X86
+ This release adds support for Mac OS X 10.5 Client on Apple and MacIntosh
platforms.
+ This release adds support for AIX 6.1 Client on IBM platforms.
+ This release adds support for OpenAFS 1.4.4 Client on Solaris 8.
+ This release adds support for HP-UX 11.31 for NetBackup Access Control (NBAC).
+ Support has been added for the following Linux releases for SharedDisk media
servers:
- Red Hat 4.0 Update 5 on Intel/AMD x86 and x64
- SuSE 9 SP 3 on Intel/AMD x86 and x64
This Linux support includes the following limitations:
- Device mapper multipath is supported on Red Hat Enterprise Linux 4
update 5 only.
- If device mapper multipathing is configured for a LUN, LUN formatting
using Veritas Storage Foundation is not supported.
- EMC PowerPath with Veritas Storage Foundation is supported with Storage
Foundation 5.0mp2rp1 and later.
+ For the new Exchange Instant Recovery feature, when using Veritas Storage
Foundation for Windows (SFW), the minimum software level is SFW 5.0.
+ The BMR master server is now supported on following two new platforms:
- Windows 2003 X64 platform
- HP-UX 11.23 PARISC
+ This release provides support the following QLogic HBAs for Fibre Transport
media servers:
- QLA2460 and QLA2462 (PCI-X)
- QLE2460 and QLE2462 (PCI-e)
----------------------------------------
NetBackup 6.5.1 Platform Proliferations:
----------------------------------------
The following platform proliferations were announced in the NetBackup 6.5.1.
+ Microsoft Office SharePoint Server (MOSS) 2007 and Windows SharePoint
Services (WSS) 3.0 (For more information about this proliferation refer to
the New Features subsection.)
+ Microsoft Exchange 2007 proliferations that adds mailbox, Snapshot client,
and VCS support. (For more information about this proliferation refer to
the New Features subsection.)
+ Added master and media server support for the Red Hat Enterprise
Linux 5.0 Intel x64 operating system.
+ Added master and media server support for the HP-UX 11i v3 (11.31)
operating system. (NBAC is not supported on this platform, in this release.)
+ Added NDMP support for HP-UX IA64, Solaris x64, and Windows 2003 x64
operating systems.
+ Added support for 64-bit SLES 9 SP3 x86_64 as a Fibre Transport Media Server.
+ Added support for 64-bit Red Hat 4 update 5 x86_64 as a Fibre Transport Media
Server (Note: Red Hat 4 update 3 x86_64 was supported in NetBackup 6.5 GA
however, it did not support quad core machines).
+ Added Windows 2003 x64 Snapshot client and CLARiiON array support. This
includes Instant Recovery (IR) for the SQL server on a Windows VSS platform.
+ Added SAN Client support for HP-UX 11.31 PA-RISC and IA-64 operating systems.
--------------------------------------
Current New Features and Enhancements:
--------------------------------------
This Release Update contains the following new features and enhancements. For
more information about any new feature contained in this release, refer to the
NetBackup 6.5.3 Documentation Updates document contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/305408
+ NetBackup Exchange Granular Recovery
NetBackup 6.5.3 includes the ability to restore Exchange mailboxes, folders,
and messages from a storage group or database backup. This type of backup
can serve both kinds of recovery situations: from the same backup image you
can choose either to restore whole storage groups and databases or you can
select individual items within mailboxes.
+ The administrator can customize how the Storage Lifecycle Manager (nbstserv)
runs duplication jobs by creating a LIFECYCLE_PARAMETERS file and adding
specific parameters. (See Chapter 5 in the 6.5 Administrator's Guide, Vol. I,
for complete setup instructions.)
The following parameters were added since 6.5.
DUPLICATION_SESSION_INTERVAL_MINUTES
Indicates how frequently nbstserv starts a duplication session. During a
duplication session, NetBackup looks for completed backups on backup
storage destinations and decides whether or not it is time to start a new
duplication job.
Default: 5 minutes. Minimum: 1 minute.
Syntax: DUPLICATION_SESSION_INTERVAL_MINUTES 5
IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
All copies must be completed in a lifecycle. If necessary, NetBackup
initially tries three times to duplicate an image to a duplication
destination. This prevents NetBackup from retrying too frequently. If,
after three tries, the copy is still unsuccessful, this parameter indicates
how long NetBackup waits before an image copy is added to the next
duplication job. (The frequency is determined by the
DUPLICATION_SESSION_INTERVAL_MINUTES parameter.)
The NetBackup administrator may need more than two hours (the default) to
solve the problem. Alternatively, the administrator can temporarily
de-activate a lifecycle using nbstlutil.
Default: 2 hours. Minimum: 1 hour.
Syntax: IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS 2
The following parameters have been added to help the lifecycle run duplication
jobs as efficiently as possible. They are similar to existing parameters but
indicate the size in gigabytes instead of kilobytes:
MIN_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to MIN_KB_SIZE_PER_DUPLICATION_JOB, introduced
in 6.5) to indicate the size that the batch of images should reach before
one duplication job is run for the entire batch. The lifecycle does not
request a duplication job until either:
- The aggregate size of the images in a batch reaches the minimum size as
indicated by this parameter, or
- The MAX_MINUTES_TIL_FORCE_SMALL_DUPLICATION_JOB time has passed. This
parameter determines the maximum time between batch requests.
Default: 8 gigabytes. Syntax: MIN_GB_SIZE_PER_DUPLICATION_JOB 8
MAX_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to MAX_KB_SIZE_PER_DUPLICATION_JOB,
introduced in 6.5) to indicate how large the batch of images is allowed to
grow. When the size reaches the size as indicated by this parameter, no
more images are added to the batch. Default: 25 gigabytes.
Syntax: MAX_GB_SIZE_PER_DUPLICATION_JOB 25
Notes about MIN_GB_SIZE_PER_DUPLICATION_JOB / MAX_GB_SIZE_PER_DUPLICATION_JOB:
- Use either the KB or the GB version of these parameters, but not both.
- If only one MAX or one MIN parameter is specified, the other uses the
default value for that parameter.
----------------------------------------------
NetBackup 6.5.2 New Features and Enhancements:
----------------------------------------------
The following features and enhancements were introduced in NetBackup 6.5.2. For
more information about any of the features introduced in that release, refer to
the NetBackup 6.5.2 Documentation Updates document contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
+ An enhancement has been made within Enhanced Staging to compute the
maximum number of concurrent jobs for storage groups more precisely.
Previously, Enhanced Staging used a hard-coded number to determine the maximum
number of concurrent jobs for a storage group.
+ This feature implements fast object positioning for NBBSAGetMultipleObject
API restores. Fast object positioning improves restore performance by
enabling XBSA to position the media server to the exact location of an
object in an image. This enables XBSA to restore the object without having
to read through the entire image.
+ This release of NetBackup provides enhanced file-based checkpointing for the
SQL Server. For example, changes to the NetBackup for SQL Server framework
makes it possible to resume partially completed backups. In addition, you can
use the SQL Server database to recover a database to a new location from a
set that does not include a full database backup image. (In earlier versions,
only those sets that included a full database backup image was supported.)
And finally, improvements were made that reduce the work-loss impact to the
SQL Server database recovery by making recoveries possible through a series
of restores rather than a monolithic restore operation.
+ Activity Monitor displays job state details
This Release contains changes to the column layout in the Jobs
view of the Activity Monitor. The columns are not displayed as per the layout
preferences that you may have specified for the earlier releases. Two new
columns named State Details and Priority have been added to the Jobs view.
The State Details column is displayed by default and indicates specific
reasons why a job is queued or is not progressing. It also lists the backup
resource or condition for which the job is waiting. The Priority column is
hidden by default and indicates the current relative priority of a job to
obtain backup resources.
+ Reverse Host Name Lookup
The domain name system (DNS) reverse host name lookup is used to determine
what host and domain name are indicated by a given IP address. In previous
releases, NetBackup required that reverse host name lookup was working to
determine that a connection to a host came from a recognizable server.
Some administrators cannot or do not want to configure their DNS server for
reverse host name lookup. For these environments, NetBackup now allows the
configuration of Reverse Host Name Lookup as a master server, media server,
or client host property in order to allow, restrict, or prohibit reverse host
name lookup.
+ New Job Priority defaults and overrides
In previous releases, the job priority was set only in the policy
configuration using the Job Priority setting. The administrator was not able
to specify a job priority for job types other than backups. In this release,
administrators have greater flexibility and control over the priority of a
job. In addition, administrators can set the priority of a job from multiple
locations in the NetBackup Administration Console, from the Backup, Archive,
and Restore client interface, and from the command line. This capability
improves the usability and consistency of NetBackup's job priority scheme.
This release introduces the following additions for setting and changing the
priority of a job:
- The ability to configure default job priorities for different job
types in the new Default Job Priorities master server host properties.
- The ability to dynamically change the job priority of a queued or an
active job that waits for resources in the Activity Monitor.
- The ability to set the priority for a media content job in the Reports
utility.
- The ability to set the job priority for import, verify, and duplicate
jobs in the Catalog utility. The ability to specify the job priority
for restore jobs in the Backup, Archive, and Restore client interface.
- The ability to change job priorities in the bpadm and the bp interfaces.
- The ability to specify the job priority from the command line.
+ Data at Rest Key Management Service (KMS)
The KMS feature is a master server-based symmetric key management service that
manages symmetric cryptography keys for tape drives that conform to the
T10 standard (i.e. LTO4).
+ Multiple Copy Synthetic Backups
The Multiple Copy Synthetic Backups feature introduces the capability to read
remote, non-primary source images to produce a second synthetic copy in
remote storage.
This feature provides the following benefits:
- This feature eliminates the bandwidth cost of copying synthetic full
backups to another site. Instead of duplicating a local synthetic full
backup to a remote site to produce a second copy, it is more efficient to
produce the second copy by using data movements only at the remote site.
- This feature provides an efficient method to establish a dual-copy disaster
recovery scheme for NetBackup backup images.
+ AdvancedDisk storage option
This release contains new features that enable the user to choose which machines
can be used for restores and duplications. The following list describes the
added capabilities that this feature offers.
- AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
+ SharedDisk storage option
The SharedDisk documentation in the Veritas NetBackup 6.5.2 Documentation
Updates document packaged with this release supercedes the SharedDisk
documentation in the NetBackup 6.5 and 6.5.1 versions of the NetBackup
Shared Storage Guide. The Veritas NetBackup 6.5.2 Documentation Updates
document contained in the following TechNote on the Symantec Support Web
site. (http://entsupport.symantec.com/docs/302438)
With this release, the SharedDisk feature enables you do the following:
- Specify preferred or required media servers for restore and duplication
operations. This new capability replaces the FORCE_RESTORE_MEDIA_SERVER
option. This capability provides the following benefits:
- Offloads the workload of restores from the servers that perform the
backups.
- Directs the duplication traffic to specific storage servers.
- Use either LUN masking or SCSI persistent reserve for exclusive volume
access on the storage arrays.
+ Added SCSI persistent reservation support for SharedDisk on Redhat 4.0
Update 5.
+ Added SCSI persistent reservation support for SharedDisk on SuSE 9 SP 3.
+ SAN Client and Fibre Transport
The following list introduces the new features and capabilities for SAN
client and Fibre Transport in this release.
- You can use tape as a storage destination for the SAN Client and Fibre
Transport feature.
- On Solaris systems, NetBackup 6.5.2 detects the PCI bus and only allows
ports on one bus to be used for target mode, as follows:
- The first choice is the bus with the most 2312 target mode ports.
- If there are no 2312 target mode ports, the bus with the most 24xx
target mode ports is used.
- Target mode ports on other buses are not used.
- This release will now support the following QLogic HBAs for Fibre
Transport media servers:
- QLA2460 and QLA2462 (PCI-X)
- QLE2460 and QLE2462 (PCI-e)
+ NetBackup for Microsoft Exchange
- Backups of the Exchange 2007 passive VSS writer. With Exchange 2007,
Microsoft introduced a new concept for Exchange that included the mirroring
(replicating) of Exchange databases and logs to either a local server with
replication enabled (LCR) or to a passive node of a Microsoft cluster with
replication enabled (CCR). The only supported backup interface to this
replicated data is the "new" VSS passive writer that is automatically
installed in either of these replication models. This NetBackup feature
allows the user to select what VSS writer is backed up from the Host
Properties for the Client. The client seamlessly backs up and catalogs as
if it were a local VSS backup.
- Exchange 2007 enhancements to consistency checks. Beginning with 6.5.2,
NetBackup uses the Microsoft API to check the consistency of databases and
transaction logs and to provide additional details.
To take advantage of the Exchange 2007 consistency checks with the Microsoft
API with a VSS off-host backup, the Exchange Management Console must be
installed on the off-host client.
- Ability to automatically redirect a VSS restore to the Exchange 2007
recovery storage group (RSG).
- Instant recovery for Exchange 2003 and later. This feature enables the
recovery of storage groups and databases from a snapshot. These snapshots
can also be staged to tape.
- Additional information on the 6.5.2 version of the NetBackup for Exchange
agent is available.
+ NetBackup for Microsoft SharePoint Portal Server
- Document-level restores of MOSS 2007 & WSS 3.0.
- Support for SharePoint 2007 document restore from a database backup.
- Support for Microsoft SQL 2008.
- Support for 64-bit versions of SQL Server.
- Additional information on the 6.5.2 version of the NetBackup for SharePoint
Portal Server agent is available.
+ NetBackup for Microsoft SQL Server
- Support for Microsoft SQL Server 2008.
- Support for the backup and restore data contained in the SQL Server
filestream data type. The filestream data type allows the user to manag
file system data using SQL Server.
- SQL Server file-based checkpoint/restart.
+ NetBackup for Oracle (Support for Oracle 11g)
NetBackup 6.5.2 supports backups and restores of Oracle 11g. This includes
support for Oracle advanced data compression and Oracle data pump.
For instructions on linking the Oracle Recovery Manager (RMAN) with NetBackup,
refer to the appropriate procedure for your platform and Oracle 9i or later
or for Oracle 10g and later.
The information in the Appendix "Oracle 9i and 10g Real Application Clusters"
also applies to Oracle 11g.
+ Storage Lifecycle Policy destination configuration changes
This release introduces several configuration changes for storage lifecycle
policy storage destinations. The changes appear in the Storage Destination
dialog box and are as follows:
- The new Snapshot destination type is available when the Snapshot Client
option is installed.
- The Alternate read server selection is available only for duplication
destinations.
- The Preserve multiplexing option is available for multiplexed source images.
+ Database Administration Tool for NetBackup Relational Databases
The NetBackup relational database and Bare Metal Restore database in
NetBackup 6.0 and 6.5 used Sybase Adaptive Server Anywhere (ASA). (Also
known as SQL Anywhere.) NetBackup 6.0 and 6.5 included command line utilities
to administer the databases. NetBackup 6.5.2 contains a tool that makes it
easier for administrators to perform database administration tasks.
The Database Administration tool for NetBackup databases is a stand-alone,
interactive, menu-driven tool available on both UNIX and Windows:
- On UNIX, the tool has a menu-user interface, similar to the bpadm tool.
- On Windows, the tool has a graphical user interface. The tool is based on
existing command lines.
The tool, on both UNIX and Windows, provides a way for the administrator to
perform many actions. For a list of these actions and more information about
this new feature, refer again to the NetBackup 6.5.2 Documentation Updates
document.
+ How to configure and use NetBackup for VMware
NetBackup for VMware provides backup and restore of the VMware virtual
machines that run on VMware ESX servers. NetBackup for VMware takes advantage
of VMware Consolidated Backup (VCB) technology. The backup process is
off-loaded from the ESX server to a separate host that is called the VMware
backup proxy server.
The NetBackup 6.5.2 Documentation Updates document contains a chapter that
describes this feature in detail as well as how to configure NetBackup for
WMware.
+ Snapshot client features
Snapshot features contained in this release of NetBackup are:
- Storage lifecycle policies with Instant Recovery snapshots
Instant Recovery snapshot-based backups to the types of images that
NetBackup can manage with lifecycle policies. The Instant Recovery feature
makes snapshots available for quick data recovery from disk. Lifecycle
policies support a lifecycle storage plan for the storage unit copies made
during an Instant Recovery backup.
- NetBackup and Continuous Data Protection (CDP)
CDP dramatically changes the data protection focus by continuously
safeguarding all changes to important data. CDP increases the available
recovery point granularity.
- New disk array snapshot methods in 6.5.2
The array snapshot methods contained in this release take advantage of
high-speed mirroring and other snapshot capabilities that are provided by
the arrays. The following list shows the new snapshot methods introduced in
this release.
- Hitachi_CopyOnWrite
- Hitachi_ShadowImage
- IBM_DiskStorage_FlashCopy
- IBM_StorageManager_FlashCopy
- VMware raw device mode (RDM)
VMware's raw device mapping mode (RDM) allows a VMware virtual machine to
directly access raw physical disks. With raw device mapping, a VMware
virtual machine can use large storage devices such as disk arrays. The
arrays can be locally attached to the ESX server or configured on a Fibre
Channel SAN.
+ This release adds coexistence support for clients that utilize EMC Powerpath
devices. Bare Metal Restore will not re-create or restore volumes or
filesystems that reside on EMC Powerpath devices. The following is a summary
of expected behaviour when backing up and restoring EMC Powerpath clients
with Bare Metal Restore:
- During backup, the configuration that is imported will have all
references to EMC Powerpath pseudo-device names removed and replaced
with the first active physical disk in the EMC Powerpath configuration.
This is applicable for all UNIX and Linux platforms. For Windows platforms,
pseudo device naming convention matches to native device naming convention
and only pseudo device entry is maintained in the configuration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will not be allowed to be unrestricted during Dissimilar Disk Restore
(DDR) and Dissimilar System Restore (DSR) mapping operations.
- The filesystems, volumes and volume groups (if applicable) originally
resident on EMC Powerpath devices can be mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally configured on
EMC Powerpath devices will not automatically be imported and may not be
available in the post-restore environment. Depending on the operating
system, volume manager and Host Bus Adapter (HBA) in use will determine
whether the resource is automatically available after restoration has
completed. If the resource is not available, it will need to be either
imported by hand or made available via the external procedure feature of
BMR if automation is desired.
- For Windows platforms, Symantec's volume manager shipped with Storage
Foundation for Windows (SFW) is not supported with the EMC Powerpath
configured disks in this release and is planned for a future release.
+ The NBSU utility has been upgraded to include the following new features
and capabilities. In addition, this release contains the latest version
which is 1.2.6.
- NBSU now detects DNS alias hostnames.
- Hostname checks for the etc/hosts, etc/lmhosts, NIS and NISplus will now
detect and use the associated IP addresses.
- Enhancements were made to the nbsu.exe Windows file-property values with
additional Symantec-specific information.
+ The release contains the following changes and enhancements to the High
Availability Guide.
- Configuring the Key Management Service (KMS) for monitoring
- Clustered media servers on Windows 2008
- Changes to the bpclusterutil command for UNIX and Windows platforms
+ Many of the preceding features contained additional commands as well as
new options to existing commands. These new options and commands have been
documented in the Commands chapter of the NetBackup 6.5.2 Documentation
Updates document.
+ The following procedure should have been included in the Veritas NetBackup
Shared Storage Guide that was released with the NetBackup 6.5 GA.
BasicDisk storage units and Windows UNC
Beginning with the NetBackup 6.5 release, if you use Windows Universal Naming
Convention (UNC) pathnames to specify BasicDisk storage, you must configure
the following NetBackup services on the NetBackup media server to use the
same credentials:
- The NetBackup Remote Manager and Monitor Service
- The NetBackup Client Service
If the services do not use the same credentials, NetBackup marks BasicDisk
storage units that have UNC pathnames as DOWN.
To configure NetBackup services credentials
1. In Windows, open Services in the Microsoft Management Console.
2. Select one of the following NetBackup services and open its Properties:
- The NetBackup Remote Manager and Monitor Service
- The NetBackup Client Service
3. On the General tab, select Stop to stop the service.
4. On the Log On tab, select This Account and then enter valid credentials.
The credentials must allow read and write access to the storage.
5. On the General tab, select Start to start the service.
6. Repeat for the other service.
+ (ET1267896) When performing backups using the new Pure Deduplication
Option (PDDO) feature, Symantec suggests that users monitor their shared
memory usage as the number of jobs increases. The job-size throttling has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide for
additional information on NetBackup tuning parameters affecting shared memory
usage.
+ Enabling Multiple Robotic Paths for Highly Available Tape Libraries
This release contains a new feature that allows a user to enable multiple
robotic paths to achieve high availability for NetBackup TLD type tape
libraries. This feature enables the use of multiple paths from a single media
server to the tape robot. For more information about this feature, refer to
the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/303942
+ A new option has been added to the Disk Group Mapping Utility dialog of the
BMR mapping wizard.
For AIX and HP-UX, the option is called Simplify volume group.
For VxVM, the option is called Simplify disk group.
For Solaris Volume Manager, the option is called Simplify disk set.
This option is being added to the table of selection items for the dialog.
The description of this option is as follows:
Select this option to force the creation of the volume group (AIX and HP-UX),
disk group (VxVM), or disk set (Solaris Volume Manager) and set the number of
copies and stripes in all the mapped volumes to 1. Use this option to map all
volumes as concatenated volumes onto a disk.
This option is only available if you select the Automatically map volumes in
this volume group option on this page.
----------------------------------------------
NetBackup 6.5.1 New Features and Enhancements:
----------------------------------------------
The following features and enhancements were introduced in NetBackup 6.5.1.
+ For Solaris systems, you can now use SCSI persistent reservations for
exclusive LUN access control for disk arrays used with the SharedDisk
feature. For more information, see the following Symantec TechNote:
http://entsupport.symantec.com/docs/293321
+ Added support for Microsoft Office SharePoint Server (MOSS) 2007 and Windows
SharePoint Services (WSS) 3.0
- NetBackup 6.5.1 supports Microsoft Office SharePoint Server (MOSS) 2007
and Windows SharePoint Services (WSS) 3.0.
- MOSS 2007 standalone, federated, 32-bit and 64-bit with SQL 2005 or
SQL Express. Shared Services configuration protection is supported
within the same farm.
- WSS 3.0 standalone, federated, 32-bit and 64-bit with SQL 2005 or
SQL Express.
- There are additional requirements if you want to perform document-level
restores with SharePoint Portal Server 2003 and a 64-bit OS. You need to
upgrade to Windows 2003 R2 and install the Software Development Kit (SDK)
for SUA available from Microsoft. SUA is the Subsystem for UNIX-based
Applications.
- Document-level restores of MOSS 2007 & WSS 3.0 are not supported in
NetBackup 6.5.1. This functionality will be available in a future release.
For further information on how to use NetBackup with MOSS 2007 and WSS 3.0,
refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/292586
+ The following enhancements made to the NetBackup for Microsoft Exchange:
- Exchange 2007 mailbox-level backups and restores
This release supports mailbox-level backups of Exchange 2007. This
includes the same functionality as in previous versions of NetBackup for
Exchange, except an additional Microsoft package is required.
Download and install the Microsoft Exchange Server MAPI Client and
Collaboration Data Objects package. Version 6.05.7888 or higher is
required. You can find this package at the following Web site:
http://www.microsoft.com/downloads/
To run mailbox backups and restores, you must create a user account for
the NetBackup Client Service. The process is different for Exchange 2007
than for earlier versions of Exchange. Refer to the TechNote, Continued
support for Microsoft Exchange 2007 on the Symantec Support Web site.
http://entsupport.symantec.com/docs/292587
- Exchange 2007 VSS support
This release update supports Snapshot Client backups of Exchange 2007.
This includes off-host backups and the selection of the VSS provider, as
with Exchange 2003 in previous versions of NetBackup. To successfully
perform backups using the VSS method, you must apply two hotfixes.
- For Exchange 2003 and Exchange 2007 You must apply the following
SFW 5.0 hotfix on all systems where a Snapshot Client backup occurs.
The hotfix can be obtained by calling Symantec Support. This hotfix
is also included in the SFW/SFW-HA 5.0 MP1 release. See the following
TechNote for more information.
http://entsupport.symantec.com/docs/287298
- If you have Exchange 2007 and VxVM 5.0 and use the VSS off-host method,
you must also apply the following hotfix.
http://entsupport.symantec.com/docs/292544
- With Exchange 2007, NetBackup 6.5.1 supports the redirection of a VSS
backup image to a recovery storage group (RSG) or another alternate
storage group. As of NetBackup 6.5.1, you can only redirect the restore
of an entire storage group (including the RSG) if it contains only one
database.
For more information on this type of restore, see the TechNote Continued
support for Microsoft Exchange 2007.
http://entsupport.symantec.com/docs/292587
- This release allows for off-host snapshot backups of uncommitted logs only.
- Support for Exchange 2007 in Veritas Cluster Server (VCS) environments.
A patch is required. See the following TechNote for more information:
http://entsupport.symantec.com/docs/288625.htm
- In a future release the Exchange agent will support instant recovery for
Exchange 2003 and later. This feature enables the recovery of storage
groups and databases from a snapshot. These snapshots can also be staged
to tape.
+ The release includes a new NetBackup for VMware that provides backup and
restore of VMware virtual machines that run on VMware ESX servers. NetBackup
for VMware uses the VMware Consolidated Backup (VCB) framework.
NetBackup for VMware can back up and restore individual files or the full
virtual machine. Also supports individual file restore from full Windows
virtual machine backups, by means of FlashBackup-Windows.
For additional information about this feature, see the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293350
+ The following enhancement was made to NetBackup Windows FlashBackup.
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore of
NTFS files. A change was made to provide a new VxMS build that supports the
direct retrieval of security descriptors from the NTFS Security Descriptor
database in VxMS.
+ This release adds coexistence support for clients that are utilize
EMC Powerpath devices. Bare Metal Restore will not re-create or restore
volumes or file systems that reside on EMC Powerpath devices. The following
is a summary of expected behavior when backing up and restoring
EMC Powerpath clients with Bare Metal Restore:
- During backup, the configuration that is imported will have all
references to EMC Powerpath pseudo-device names removed and replaced
with the first active physical disk in the EMC Powerpath configuration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will not be allowed to be unrestricted during Dissimilar System
Restore (DSR) mapping operations.
- The filesystems, volumes and volume groups (if applicable) originally
resident on EMC Powerpath devices can be mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally configured on
EMC Powerpath devices will not automatically be imported and may not be
available in the post-restore environment. Depending on the operating
system and volume manager in use will determine whether the resource is
automatically available after restoration has completed. If the resource
is not available, it will need to be either imported by hand or made
available via the external procedure feature of BMR if automation is
desired.
This enhancement has been provided on all UNIX and Linux platforms which
NetBackup currently supports. Support for EMC Powerpath on Windows platforms
is planned for a future release.
+ Additional error codes have been created for a NetBackup SharedDisk. For
detailed information about these errors codes, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/288177
+ Symantec will no longer support TSH robots in the next major release of
NetBackup.
==================
II. KNOWN ISSUES
==================
This section contains a list of known issues with this Release Update. These
issues will likely be fixed in future Release Updates for this version of
NetBackup. The issues below have been separated in to general groups to make
it easier for you to find the area that interests you most.
- Platform-specific issues
- Installation, upgrade, and cluster issues
- NetBackup Access Control issues
- NetBackup Database Agent issues
- Storage-related issues
- NetBackup user interface issues
- General NetBackup issues
- General Documentation issues
Platform-specific issues:
-------------------------
+ Windows 2008 can only be administered from a remote system, the user
interface will not allow local administration.
+ (ET1258372) For Solaris 10 clients using the NAS_Snapshot snapshot method,
if backup target filesystems are not mounted explicitly as NFS version 3, the
snapshot directory on the filer volume will not be accessible through NFS as
required to support snapshot restore. This may result in failed backups, or
backups that appear to succeed, but are immediately expired during routine
snapshot image validation. For Solaris 10 clients, filesystem mount commands
should contain the following option:
-o vers=3
For example:
mount -F nfs -o vers=3 file1:/vol/vol2 /mnt
+ Cannot install NetBackup 6.5.2 to a Macintosh computer running
Mac OS X 10.5 (Leopard). This issue affects PowerPC- and Intel-based
machines with Mac OS X 10.5.
NetBackup 6.5.2 is a patch release that is meant to upgrade an existing
6.5.x installation. Attempting to locally install NetBackup 6.5 on a client
running Mac OS X 10.5 will fail. For more information about this issue and
how to work-around it, refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/302495
+ (ET1150283) The HP-UX 11.11 patch PHSS_33037 introduced a defect that can
cause applications to fail at start time. (Please see the HP patch
description for PHSS_33037). This defect can cause the Oracle and DB2
NetBackup agents to fail while executing calls to dlopen.
Users who are affected by this defect should back out of the patch, or
install the later patch PHSS_35379.
+ (ET1218121) An issue exists that causes backups of Distributed File
System Replication (DFSR) data on Windows 2003 R2 systems using
NetBackup 6.5 or 6.5.x to fail even though a NetBackup Status Code 0
(successful) is received. A documented workaround exists in
TechNote 290900 on the Symantec Support Web site. If you have already
implemented this workaround, please continue to monitor the TechNote for
any changes that may be added.
See, http://entsupport.symantec.com/docs/290900
Installation, upgrade, and cluster issues:
------------------------------------------
+ The Veritas Private Branch Exchange (PBX) software is installed along with
Veritas NetBackup 6.5.x Depending on how NetBackup is installed, PBX may log
messages by default to the UNIX system logs /var/adm/messages or
/var/adm/syslog, or to the Windows Event Log. This can cause additional
system logging that the system administrator may not desire. The messages
written to the system logs are the same as those written to the PBX logs
(/opt/VRTSpbx/log on UNIX and <install_path>\VxPBX\log on Windows).
To disable PBX logging to the system or event logs after NetBackup has been
installed, enter the following commands:
UNIX:
cd /opt/VRTSicsco/bin
./vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
Windows:
cd <install_path>\VERITAS\VRTSicsco
vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
It should not be necessary to restart PBX for this setting to take effect.
Any future PBX log information should no longer appear in the system logs.
For more information about this issue or information on how to disable the
option, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/280746
+ (ET1257102) Before you attempt to install a NetBackup Master Server on a
Tru64 system the following things must be present on the Tru64 system:
1. Install the latest Internationalization (I18N) patch
2. Shared Memory Size greater than 60MB.
If these two criteria are not met then basic Backups fail with a status 230
and status 89 error, respectively.
+ (ET1269244) When attempting an upgrade, if Fibre Transport clients or servers
are discovered in the database, make sure that the appropriate services are
running to avoid potential issues that could cause the upgrade to fail. Use
nbftconfig -ls and nbftconfig -lc to determine if Fibre Transport clients or
servers are present.
+ On a media server (stand-alone or clustered), if the media server system
is shutdown or a failover occurs while the media server is involved in a
restore operation, further restore operations involving this media server
will not function. For more information about this issue, refer to the
following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/303970
+ (ET1116304) To view log messages generated by PBX exchange, use the vxlogview
utility installed by the VRTSicsco package only. Typically, the VRTSicsco
package is installed at "/opt/VRTSicsco" on UNIX systems and
"<CommonProgramFiles>\VERITAS\VRTSicsco" on Windows systems. It is not
recommended to use the vxlogview utility that is installed by any other
package because it may give errors due to a version/architecture mismatch.
+ (ET1380306) The initial PBX install or version upgrade,
"NetBackup 6.5 ICS 1.4.37.9 for HP", failed to install or upgrade during a
NetBackup install. It would fail with the following error.
The platform type of installics (ICS-HPUX-11.00 CS-HPUX-11.23) does not
match the platform type of this machine (ICS-HPUX-11.00).
To resolve this issue, a fix was made to a new PBX install or version upgrade,
titled, "NetBackup 6.5 ICS 1.4.37.9a for HP". Note the 'a' in the image name.
The new image is easily denoted by the existence of the ./platform.txt.old file.
+ (ET1299390) When the IP resource for a VCS cluster (or any other cluster
technology) fails (or goes down unexpectedly), the NetBackup agent is incapable
of determining the state of the master server. This leads the VCS server to
believe that all NetBackup services are down when in reality they are up.
To avoid this issue, perform the following workaround.
1) Use the cluster technology specific command to offline the NetBackup resource
group.
2) Ensure that the NetBackup services are down on all of the nodes in the cluster.
You can use the bp.kill_all command to shutdown NetBackup on all of the
inactive nodes.
3) Bring the NetBackup cluster resource group back online.
NetBackup Access Control issues:
--------------------------------
+ (ET1249781) Recovering NetBackup access management components
If you have configured NetBackup Access Control (NBAC), your authentication
and authorization configuration information is automatically backed up by
the online, hot catalog backup.
Both the Operate and Configure permission sets are required on the catalog
object in order to successfully backup and recover NBAC authentication and
authorization data.
Perform the following procedure to recover the NetBackup catalog from an
online catalog backup when NetBackup Access Control is configured:
1. Ensure that NetBackup Access Management Control is installed, but
disabled prior to running the actual catalog recovery wizard or bprecover
command. You must have root privileges to execute the recovery.
2. Shut down the authentication and authorization services/daemons.
3. Recover the NetBackup catalog from the online catalog backup using the
recovery wizard or bprecover command. Authentication and authorization
data will not be copied back to the hosts from which it was backed up;
instead, it will be copied to a staging area for use in step 4.
4. Run "bprecover -r -vxss -p <policy name>, supplying the name of the
online catalog backup policy. This will recover authentication and
authorization data from the staging area to the hosts from which it was
backed up.
5. Start up the authentication and authorization services/daemons.
6. Configure NetBackup to use NetBackup Access Management Control, by
setting up the proper Access Control host properties for master
server(s), media server(s), and client(s).
7. Restart NetBackup.
+ (ET1137932) To do NetBackup restores as a non-administrative user under NBAC
using the Windows Backup, Archive, and Restore client console or the Windows
Administration Console, the permissions on the following directories need to
be set to "Full Control" for each user of the user interfaces.
C:\ProgramFiles\Veritas\NetBackup\logs\nbwin
C:\ProgramFiles\Veritas\NetBackup\logs\nbconsole
+ (ET1030850 ET1145680) An issue exists for AIX platforms running a mixed
NetBackup Access Control (NBAC) environment where NBAC is installed and
enabled on some but not all hosts. In this type of environment, USE_VXSS is
set to AUTOMATIC. There is an AIX compiler issue that causes a core dump to
occur in a library routine. You may observe core dumps in NetBackup daemon
processes due to this issue. A side effect to this issue may be that you are
not able to log into the NetBackup-Java Administration Console after enabling
NBAC.
+ (ET1274335) Applicability: Cluster NetBackup with NBAC (Clustered VxAT)
A Hot Catalog backup of clustered NetBackup with NBAC (Clustered VxAT) does
not protect VxAT data stores correctly. Attempting to recovery VxSS data
using the command, bprecover -r -vxss -p <PolicyName> fails to recover the
VxSS environment.
+ Configuring NOM and VxAT on the same cluster is not supported on VCS Windows.
NetBackup Database Agent issues:
--------------------------------
+ The following items pertain to the new Exchange Granular Recovery feature
for this release.
- A Microsoft hot fix is required for "Client for NFS" for windows 2003. You
can locate and request this hot fix for either x86 or x64 platforms at:
http://support.microsoft.com/kb/947186
- A status 1 error may occur for an Exchange Granular-enabled backup job if
the granular processing operations failed to complete successfully. The
job details under the Activity Monitor or error log should indicate if this
failure is what caused the status 1.
- Look at the bpbkar debug log for more information
- A legacy (non VSS) backup will still truncate transaction logs if the
job ended with a status 1 because of a granular processing operation
failure. In this situation, the backup image is suitable for database
recovery.
- The Qlogic San Surfer software may need to be disabled or un-installed
because it may conflict with the port mapped for Windows "client for NFS".
- The following table shows the supported NetBackup media servers and which
of these platforms support NBFS:
Supported Media Server Support for NBFS
AIX 5L............................... YES
HP-UX HP 9000 PA-RISC................ YES
HP-UX HP Integrity (IA-64)........... YES
Novell Open Enterprise Server Linux.. NO
RedFlag Linux Data Center............ NO
RedHat Enterprise Linux.............. YES
Solaris Sparc........................ YES
Solaris x86/x64...................... NO
SUSE Linux Enterprise Server......... YES
Tru64................................ NO
Windows 2000......................... NO
Windows 2003 x86/x64................. YES
Windows 2008......................... NO
- The following table shows the supported Disk Storage units for Exchange
granular-enabled backup policies and which of these platforms support
granular-browse:
Supported Media Server Granular-browse Support
BasicDisk.................. YES
AdvanceDisk................ YES
NearStore.................. NO
OpenStorage................ NO
PureDisk................... YES
ShareDisk.................. NO
SnapVault.................. NO
+ If pre-NetBackup 6.5.3 version is being used to backup granular backups for
SharePoint and its media servers are upgraded to 6.5.3, then the SharePoint
clients will also need to be upgraded to 6.5.3.
+ The following list of issues applies to Microsoft Exchange.
- Exchange 2007 Recovery Storage Group
In NetBackup 6.5.1, the procedure to restore to the Exchange 2007 recovery
storage group (RSG) is to specify the RSG name as the redirected
destination. In a future release, redirection to the RSG will be automated
and will not have to specify a name.
- Launching an off-host snapshot backup from the NetBackup Client or with
bpbackup
If you attempt to initiate an Exchange off-host alternate client backup
from the NetBackup Client GUI or with the bpbackup command, the backup
fails. Instead, use the NetBackup Administration Console to initiate a
manual backup for that Exchange policy. See the "Testing configuration
settings" section in the NetBackup for Microsoft Exchange Administrator's
Guide for instructions on how to perform a manual backup.
- When an Exchange backup is launched from the NetBackup Client interface
and uses the Snapshot Client offhost backup capability, the progress log
window does not display the usual progress messages evident when a
scheduled backup is executed. The backup operation is not impacted by this
lack of progress logging. If detailed progress is desired, use the
NetBackup Administration Console to launch a manual backup operation on an
Exchange policy. See the "Testing configuration settings" section in the
NetBackup for Microsoft Exchange Administrator's Guide for instructions on
how to perform a manual backup operation.
Storage-related issues:
-----------------------
+ A button labeled New has been added to the Add Disk Array Host dialog box,
as well as a new dialog box titled, New Array Type. When you click the
New button the New Array Type dialog box appears. Included on this dialog
box is a Help button. The online help for this dialog and button will be
available at the next major release.
+ The NetBackup SharedDisk option does not support Windows 2008 for media
servers.
+ (ET1444319) An issue exists in this Release Update where storage lifecycle
policy (SLP) images that are no longer in the catalog still appear in the
EMM image table list. These images are empty placeholder images and are
created when multi-streamed backups occur. The nbstserv process detects
these images in the EMM table list, processes them, and reports that it has
removed them, when in fact they still appear in the image table list as not
being processed by SLP.
+ The following list of issues applies to AdvancedDisk.
- Windows Common Internet File System (CIFS) is not supported.
- For NFS, you must use manual mount points.
- Symantec recommends that you do not span backup images across volumes in
an AdvancedDisk disk pool. File system full conditions cannot be detected
adequately. Therefore, each disk pool should be comprised of only one
volume.
+ (ET1240562) NetBackup SharedDisk and Windows media servers
If you use both NetBackup 6.5.2 and NetBackup 6.5 or 6.5.1 media servers
(Windows) for SharedDisk, you must format LUNs using a 6.5 or 6.5.1 media
server. To avoid any LUN formatting issues, Symantec recommends that you
upgrade all of the Windows media servers you use for SharedDisk to
NetBackup 6.5.2.
+ (ET1128929) Suppose a copy of an image is beyond its try-to-keep date, and
is a candidate for removal from disk. For instance, this copy of the image
is counted as a part of the Potential Free Space value. If a user uses the
bpexpdate command to manually expire this copy of the image from disk, the
Potential Free Space value will not be decremented to reflect the action
taken until the whole Potential Free Space value is recalculated. Until the
value is recalculated, the user and NetBackup will think that there is more
available space on the disk than there actually is.
The Potential Free Space value is recalculated:
a) When the High Water Mark (HWM) condition forces a draining of the disk
down to Low Water Mark (LWM).
b) When an image is fully duplicated, thus being "Lifecycle complete".
The "Available space" is Free Space plus Potential Free Space. The file
system increments the Free Space, but NetBackup does not decrement the
Potential Free Space. Thus, the size of the image that was expired is
counted twice as both Free Space and Potential Free Space. This is the
reason why it will look to the user and NetBackup like the disk has more
space than there actually is. In addition, this may cause NetBackup to
assign jobs to the disk that have a larger total estimated size than is
actually available.
+ Dissimilar Disk Restore of a Solaris client fails if the client uses SVM
metadevices (volumes) created using slice 2 of Solaris Disks. For more
information on this issue, refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/303027
+ (ET1230073) A storage lifecycle policy can contain backup and duplication
storage destinations. A duplication destination can be configured to have one
of two retention types: Fixed or Capacity managed.
When Capacity managed is selected, a Desired cache period is also configured.
NetBackup tries to retain the image on the destination for the Desired cache
period. Only if space is needed for new images are the capacity-managed copies
to be expired. However, testing has shown that for duplication destinations
using the Capacity managed retention type, the Desired cache period is being
overlooked.
The overlooked desired cache period may allow images to become eligible for
expiration as soon as all copies of the image have been created. The next time
the disk reaches the high water mark, these copies may be deleted, regardless
of the Desired cache period setting.
+ (ET1317594) To add clarity, the "Load balance" label in the Storage Unit
Group dialog, has been changed to read, Media server load balancing.
+ (ET1128929) Potential free space is the amount of space on a disk staging
storage unit (DSSU) or on a lifecycle policy destination that NetBackup can
free if extra space on the volume is needed. (Use the nbdevquery command to
display the potential_free_space and the free_space value.) The potential free
space value represents the total size of the image copies that are eligible
for expiration.
To create free space, an administrator can run the bpexpdate command to
manually expire eligible image copies on the volume. This changes the potential
free space into available free space.
If nbdevquery is run after bpexpdate is used, the potential free space value
should be reduced and the free space value should be increased. However, this
is not the case. The nbdevquery command does not display the correct potential
free space value until one of the following updating events occurs:
- In the case of DSSUs: When the high water mark or a disk-full condition is
reached on the storage unit. The automatic expiration of eligible copies of
staged images occurs and potential_free_space for that disk is recalculated.
- For disk destinations within lifecycle policies: When a duplication job
that writes to the disk completes, the potential_free_space value for that
disk is recalculated.
+ (ET1239766) Some devices that have single-instance store (SIS) capabilities
can be used as storage destinations in a storage lifecycle policy. (For
example, PureDisk.)
In this release, the Fixed and Capacity Managed retention types are available
for selection for SIS devices used as duplication destinations. However, the
Capacity Managed retention type actually behaves as a Fixed retention period
for these devices.
The log reflects this change in retention type behavior. In future releases,
the Capacity Managed retention type will be available for SIS devices.
NetBackup user interface issues
(NetBackup Administration Console, command line interface, bp or bpadm, etc.)
-------------------------------------------------------------------------------
+ The NetBackup Administration Console for Windows is not supported on
Windows 2008 for the AMD64 platform. If a user attempts to launch the
NetBackup Administration Console, it will cause the following error message.
The NetBackup Administration Console cannot be started. The Windows-based
NetBackup Administration Console is not supported on this platform.
+ (ET1231347) As a result of a security fix to handle characters like "<",
">", and ";", a user could issue UNIX commands without being a root user.
Because the NetBackup-Java Administration Console uses the command line
interface (CLI) to create policies, these characters cannot be allowed as
text entries in policies. The security fix cannot be removed. Therefore,
to work around this issue, the user should use a Java Administration
Console that is running on a Windows workstation to create policies for
MSEO. This issue will be fixed in a future release of NetBackup 6.5.
+ (ET1268670) A user cannot change the NDMP hosts in the Device Configuration
wizard using the NetBackup-Java Administration Console.
If you are on the NetBackup-Java Administration Console, you can work around
this issue by performing the following steps.
1. Expand the Credentials within the left pane of the NetBackup-Java
Administration Console.
2. Select NDMP Hosts.
3. Select the NDMP host that you want to change.
4. Right click the NDMP host and select "Change" from the drop-down menu.
The Change NDMP Host window appears.
If you want to use the command-line, you can work around this issue by
performing the following command.
/volmgr/bin tpconfig -update -default_user_id <user ID>
+ (ET1367769) When using the nbdevconfig command from the command line
interface it is important to remember to separate the server names with
white space and not any other character such as a comma. The NetBackup
Commands document will be updated to include an additional sentence and
possibly an example that demonstrates how this command is designed to be
used.
+ (ET1395328) When using the bp or bpadm interface on HP-UX 11.23 or 11.31
systems on Integrity (IA-64) architecture, a DATE ERROR will be returned
during attempts to change dates. For more information about this issue,
refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308809
General NetBackup issues:
-------------------------
+ ** (ET1391268) A data loss issue exists with calendar-based schedules that
have a configured window that spans midnight and then goes active after
midnight. The issue can cause a client backup, that is suppose to run in the
next open window, to be skipped without any notification, thus resulting in a
data-loss situation. This issue can occur in a NetBackup server or Enterprise
server.
For information on how to determine if you may be impacted by this issue and
for a work-around, refer to the following TechAlert on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/311581
+ (ET1379837) An issue exists in this release update that can cause any
supported version of HP-UX (PA-RISC) to encounter memory consumption issues
with NetBackup processes. The degree of consumption will vary depending on a
user's usage pattern. In addition, it is likely that the NBEMM process will
be the first process to stop with a core dump. For more information about
this issue, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/313880
+ (ET1436810) Calendar incremental backups may not run on the same day as a calendar
full backup as been scheduled.
+ (ET1199036 and ET1181074) Users may get a core dump of dbeng9 after
performing a Full Catalog Backup Recovery. This is not a Symantec NetBackup
issue. This core dump can be deleted and ignored. Testing showed that the
catalog recovery completed successfully and that bprecover handled the core
dump issue appropriately.
+ (ET1268670) In NetBackup 6.5.2, a user cannot change the NDMP hosts in Device
Configuration wizard on the NetBackup-Java Administration console. You can use
one of the following two workarounds to accomplish this task.
Using the user interface:
1. Expand 'Credentials' within the left pane of the NetBackup-Java
Administration console.
2. Select NDMP Hosts.
3. Select the NDMP host to change.
4. Right-click the NDMP host and select Change from the drop-down menu.
The Change NDMP Host window appears.
Using the command line:
1. Run /volmgr/bin tpconfig -update -default_user_id <user ID>.
+ (ET1281808) Point-in-Time (PIT) is not supported in NetBackup 6.5.2 for
IBM_DiskStorage_FlashCopy snapshot method.
A Point-in-Time Rollback restore from an IBM_DiskStorage_FlashCopy snapshot
backup fails on AIX platforms for backup resources built on AIX native stacks,
for example, JFS2 file systems on AIX LVM volumes. The
IBM_DiskStorage_FlashCopy snapshot method is supported on the IBM DS 6000
series of Storage Arrays.
+ (ET1250126) To perform a Point-in-Time rollback restore for an IBM DS6000
system, you must modify a VxFI configuration file for the Windows x64
platform. Perform the following steps to set up and change the
configuration file:
1. Install IBM VSS 3.x
2. Install DSCLI 5.2.2.224 at a minimum.
3. Add the following lines to the end of %commonprogramfiles%\SymantecShared
\VxFI\4\ConfigFiles\ibmtsfi.conf:
[CLI_TOOL_INFO]
"FILEPATH"="C:\Program Files (x86)\IBM\DSCLI\"
(If DSCLI is installed to a different location, use that path in place
of "C:\Program Files (x86)\IBM\DSCLI")
You can find the following TechNote on this issue on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/302962
+ (ET1245547) While running a report for tape reports > tape lists, if you
have a volume name or media ID name that is less than six characters, then
while using the command bpmedialist -ls -q -mlist -ev <volume/media name>
-M <Master server>, the report operation will fail.
To resolve this issue and ensure that the report operations is successful,
include the media ID in double quotes and add enough spaces within the quotes
to make the media ID six characters long. For example, if you have the
media ID "AB000" which is a five-character media ID, then you can use the
command bpmedialist as follows:
bpmedialist -ls -q -mlist -ev "AB000 " -M omwin1
Since the length of the volume name is five characters, a space has been
added, and the volume name is enclosed in double quotes. It is important that
the media ID is in double quotes if spaces were added to make the ID six
characters long.
+ VMware NetBackup Integration Module (VNIM) not required.
The VMware NetBackup Integration Module (VNIM) is not required for NetBackup
for VMware. In fact, NetBackup for VMware cannot function if VNIM is
installed.
NOTE: If VNIM is installed, you must uninstall it before running any backups.
+ (ET1250777) An alternate client off-host backup of a NetBackup RealTime
application may fail with status code 156. This failure applies to a
snapshot-based backup to a storage unit (with or without a retained snapshot
for Instant Recovery). This error occurs if the RealTime server's host tables
are not correctly updated for the alternate client. As a result, NetBackup
cannot make a RealTime TimeImage accessible to the alternate client, and the
backup fails.
To resolve this problem, see the following NetBackup TechNote on the Symantec
Support Web site:
http://entsupport.symantec.com/docs/303966
+ The following items are corrections that will be made to the NetBackup 6.5
Bare Metal Restore (BMR) Administrator's Guide at the next major release of
NetBackup.
In the Storage Area Network Support section of Chapter 6, Restoring Clients,
the following text appears:
Bare Metal Restore can restore a system that is attached to a Storage Area
Network (SAN). On Windows, AIX, and Solaris systems, if the host bus
adapter (HBA) drivers are available in the restore environment, BMR
automatically restores the SAN-attached volumes. BMR does not support the
restoration of systems with SAN attached volumes on HP-UX and Linux.
The following text is the correct replacement text.
Bare Metal Restore can restore a system that is attached to a Storage Area
Network (SAN). If the host bus adapter (HBA) drivers are available in the
restore environment then
- On Solaris 10, BMR automatically restores the SAN-attached boot and
data volumes.
- On Solaris 8 and Solaris 9, BMR automatically restores the SAN-attached
data volumes.
- On Windows, BMR automatically restores the SAN-attached data volumes.
- On AIX, BMR automatically restores the SAN-attached data volumes.
- On HP-UX and Linux, BMR does not support the restoration of systems
with SAN attached volumes.
In the Configuration Summary section of Chapter 10, Managing clients and
configurations the following text should be added:
Client configuration can be modified to add, change and remove a license
key for software discovered for a protected system. The license key, which
is added or changed, is also added to the protected system after restore
using the configuration to which the key was added. This facility is
available only for Veritas Storage Foundation products.
+ (ET1267896) When performing backups using the new Pure Deduplication
Option (PDDO) feature, Symantec suggests that users monitor their shared
memory usage as the number of jobs increases. The job-size throttling has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide for
additional information on NetBackup tuning parameters affecting shared memory
usage.
+ (ET1274002) The recovery of a catalog image taken in version 6.5.2 of
NetBackup is NOT supported in an earlier version of NetBackup (such 6.5)
or vice versa.
General Documentation issues:
-----------------------------
+ (ET1197993) The 6.5 NetBackup Administrator's Guide, Volume I, incorrectly
states that the Virtual Tape Option is necessary in order to create a NDMP
storage unit. This is incorrect. The NetBackup for NDMP license must be
installed on the media server in order to use a host as a NDMP storage unit.
+ The NetBackup Release Notes PDF that is available for download from the
Symantec Support Web site has been updated with the following corrections.
Users can download the latest version of this document at their convenience.
- SAN Client Platform Proliferations corrections
- Page 7: Original paragraph -
The following client platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server platforms
support the SAN client: Red Hat 4 update 3 Linux x86_64 and
Solaris 9/10 SPARC. The SAN client will be supported in this release
with disk storage. Support for tape storage may be added in a future
release.
Page 7: Corrected paragraph for NetBackup 6.5.2 -
The following client platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server platforms
support the SAN client: RedHat 4 Update 3, RedHat 4 Update 5 and
SLES 9 SP3 Linux x86_64 and Solaris 9/10 SPARC. The SAN client is
supported in this release with disk storage. Support for tape storage
may be added in a future release.
- Page 59, Table 2-19: Original paragraph -
Media server You can use the following systems for the NetBackup
media servers that host that are attached to the SAN:
- Linux - RedHat 4.0 Update 3 X86_64 (EM64T or AMD64)
- Solaris 9 and 10 (SPARC)
Page 7: 59, Table 2-19: Corrected paragraph for NetBackup 6.5.2 -
Media server You can use the following systems for the NetBackup
media servers that host that are attached to the SAN:
- Linux - RedHat 4 Update 3, RedHat 4 Update 5,
SLES 9 SP3 X86_64 (EM64T or AMD64)
- Solaris 9 and 10 (SPARC)
- NetBackup PureDisk Deduplication Option Naming Correction
The New Features chapter in the NetBackup 6.5 Release Notes document
incorrectly refers to the PureDisk Deduplication Option as PureDisk Storage
Option or PureDisk Optimization Option. These names and the corresponding
description have been corrected and a new updated version of the NetBackup
Release Notes document that is available for download from the Symantec
Support Web site.
+ The information about which policy types that support the client encryption
option was not included in the NetBackup 6.5 Release Notes document. The
following list shows the policies types that support encryption in
NetBackup 6.5. This list will be updated and placed in the Release Notes
document at the next major release of NetBackup.
- AFS
- DB2
- DataStore
- Informix-On-BAR
- LOTUS_NOTES
- Microsoft Exchange
- Microsoft SharePoint
- Microsoft SQL-Server
- Microsoft Windows
- Oracle
- SAP
- Standard
- Sybase
If you use one of the following policy types, you will not be able to select
the encryption check box in the policy attributes interface.
- DataTools-SQL-BackTrk
- FlashBackup
- FlashBackup-Windows
- NDMP
- NetWare
- OS/2
- Vault
+ (ET1268273) FlashBackup incremental backups do not operate as described in
the NetBackup 6.5 Snapshot Client Administrator's Guide, page 82.
The next revision of the Snapshot Client guide will contain information
similar to the following:
For FlashBackup and FlashBackup-Windows full policies, all blocks in the
disk or raw partition (as selected in the Backup Selections tab) are backed
up.
For FlashBackup and FlashBackup-Windows incremental policies, complete files
are backed up based on changes to the file Modified Time or Create Time
since the last full or incremental backup.
For FlashBackup-Windows Incremental policies, the Modified Time and Create
Time changes are queried from the NTFS Master File Table (MFT) for File
entries only (directories are skipped). Any newly created or modified files
are backed up as complete files and corresponding directories up the tree are
also backed up. Newly created but empty directories are not considered for
FlashBackup-Windows incremental backups.
Warning:
During FlashBackup-Windows incremental backups, jobs will complete with
status 0 but some skipped files may occur due to limitations with the NTFS
file system.
The NTFS Master File Table does not update the Create Time or Modified Time
of a file or folder when the following changes are made:
- File or directory rename operations
- File or directory security changes
- File or directory attribute changes (read only, hidden, system, archive bit)
==========================
III. DOWNLOAD INSTRUCTIONS
==========================
1) Download the NB_CLT_6.5.3_<6 digit number>.tar and
NB_6.5.3_<6 digit number>.<server>.tar files into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
where <server> is one of: alpha_5, hp_ux, hpia64,linux, linuxR_ia64,
linuxS_ia64, linuxR_x86,linuxR_ia64, rs6000, solaris, solaris_x86
NOTE: NB_CLT_6.5.3_<6 digit number>.tar has the client binaries and
NB_6.5.3_<6 digit number>.<server>.tar has the server binaries and BOTH
must be installed.
NOTE: Only if Bare Metal Restore is installed, download and extract the
NB_BMR_6.5.3_<6 digit number>.tar into the /tmp directory
and download and extract the NB_BBS_6.5.2_<6 digit number>.tar
into the /tmp directory.
2) Extract the NB_CLT_6.5.3_<6 digit number>.tar and the
NB_6.5.3_<6 digit number>.<server>.tar files.
tar xvf NB_CLT_6.5.3_<6 digit number>.tar
tar xvf NB_6.5.3_<6 digit number>.<server>.tar
NB_6.5.3 will create the files:
VrtsNB_6.5.3.README
VrtsNB_6.5.3.<server>.tar.Z
VrtsNB_6.5.3.preinstall
VrtsNB_6.5.3.preuninstall
VrtsNB_6.5.3.postinstall
VrtsNB_6.5.3.postuninstall
NB_update.install
NB_CLT_6.5.3 will create the files:
VrtsNB_CLT_6.5.3.README
VrtsNB_CLT_6.5.3.<platforms>.tar.Z
VrtsNB_CLT_6.5.3.preinstall
VrtsNB_CLT_6.5.3.postinstall
VrtsNB_CLT_6.5.3.postuninstall
NB_update.install
where <platforms> are: ALPHA,HP-UX-IA64,HP9000-800,INTEL,Linux-IA64,
Linux,MACINTOSH,RS6000,SGI,SOLARIS
=============================
IV. INSTALLATION INSTRUCTIONS
=============================
** The content of this online Readme supersedes the information in the Readme
contained in the download. **
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this Release Update.
Before installing this Release Update, please review the following items:
- Symantec recommends that you perform catalog backups before and after you
apply this Release Update.
- If you are planning to install this Release Update as a part of an
upgrade from a 6.0 MPx release, you must first install NetBackup 6.5 GA
before you install this Release Update.
- If you are planning to install this Release Update as a part of an
upgrade from a 5.x release then it is important that you understand that the
existing NetBackup databases must be in a consistent state prior to beginning
the upgrade. Information and tools to assist you in determining the current
state of your database, as well as instructions to help you address any
inconsistencies that you might discover can be viewed on the NetBackup Upgrade
Portal, a part of the Symantec NetBackup Support Web site.
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
- Do not use a NetBackup GUI running on any other host to monitor the
NetBackup jobs/processes/daemons/devices on the host being patched during the
installation. On AIX this may cause text busy errors to occur during the
installation. The safest approach is to not have any GUIs running on remote
systems which are accessing any host during pack application.
For Release Update installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Before you install this Release Update, make sure that NetBackup is at
release level 6.5 and configured to run in a cluster.
2) Install this Release Update on the inactive node(s) of the cluster
(perform steps 1 through 3 below).
3) Install this Release Update on the active node of the cluster (perform
steps listed below).
4) If the cluster is in a faulted state, clear the fault.
NOTE: A directory "NB_6.5.3" will be created in the cluster shared
directory. This directory stores files that will be needed during an
uninstall - do not remove it.
--------------------------------------------------------------------------------
As root on the NetBackup Server:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_6.5.3 and NB_CLT_6.5.3 Release Update binaries.
cd /tmp
/bin/sh NB_update.install
NOTE: Selecting the server Release Update will automatically install the
client Release Update if the client (CLT) .Z file and the README exist
in the installation directory. The server install will fail if the
(CLT) .Z file and the README are not present and the CLT update has not
been previously installed. The client Release Update will NOT be
installed automatically during a reinstall of the server Release Update.
3) The NB_update.install script will prompt you to restart daemons.
Otherwise, after the update installation has completed, run:
/usr/openv/netbackup/bin/bp.start_all
4) The update install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this Release Update.
=========================
V. UNINSTALL INSTRUCTIONS
=========================
Note: This will ONLY uninstall the Release Update from your local machine.
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Change the directory to the patch save directory.
Substitute the pack name for ${PACK} in the following command:
cd /usr/openv/pack/${PACK}/save
3) Run the un-install script:
./NB_update.uninstall
4) Verify that the updatte uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/bp.start_all
================================
VI. CURRENT RELEASE UPDATE INDEX
================================
This section contains a master index for all UNIX packages of Etracks that
have been fixed in this release, sorted according to the containers that
they comprise.
NB_6.5.3
--------
1275559 1302929 1302749 1317013 1317008 1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407 1364422 1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889 1276613 1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750 1383540 1384029 1375483 1383736 1383527 1383523 1384879 1385083 1385111
1386294 1383757 1384675 1383511 1385061 1382599 1376805 1383782 1383502 1383497
1383499 1384270 1386057 1386060 1383811 1383808 1382683 1384822 1386064 1386062
1386073 1383727 1383766 1386069 1384960 1386075 1386077 1384019 1386065 1386070
1387046 1383743 1384952 1387039 1383643 1384946 1384943 1388149 1384948 1383744
1386199 1384909 1389088 1374330 1388180 1383756 1388192 1382684 1383404 1390335
1383742 1383761 1391168 1382623 1391109 1383763 1394025 1383630 1392132 1388236
1384020 1395057 1384919 1383792 1383772 1393919 1384032 1384023 1384966 1395393
1383506 1396153 1391110 1397984 1399794 1393810 1393798 1397604 1398627 1388000
1387827 1393793 1396248 1402394 1396112 1395233 1402922 1403920 1405290 1402967
1320530 1398698 1396083 1392668 1409131 1409154 1411251 1411776 1410874 1412331
1408807 1412417 1413338 1411302 1413269 1410786 1413572 1385085 1414212 1412557
1415612 1413649 1401482 1413567 1415683 1414541 1416768 1421025 1425093 1424266
1423453 1425900 1425285 1428096 1423583 1426958 1427064 1429629 1430825 1428794
1431220 1428632 1432786 1431217 1431957 1432152 1432733 1431905 1436492 1436738
1439637
NB_BBS_6.5.3
------------
1386047 1383479
NB_BMR_6.5.3
------------
1289330 1385881
NB_CLT_6.5.3
------------
1275559 1302929 1302749 1317013 1317008 1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407 1364422 1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889 1276613 1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750 1383540 1384029 1375483 1383736 1382523 1383527 1383523 1384879 1385083
1385111 1386294 1383757 1384675 1383511 1385061 1382599 1384892 1376805 1383782
1383502 1383497 1383499 1384270 1386057 1386060 1383811 1383808 1382683 1384822
1386064 1386062 1386073 1383727 1383766 1386069 1384960 1386075 1386077 1384019
1386065 1386070 1387046 1383743 1384952 1387039 1383643 1384946 1384943 1388149
1384948 1383744 1386199 1384909 1389088 1374330 1388180 1383756 1388192 1382684
1383404 1387984 1390335 1383742 1383761 1391168 1382623 1391109 1383763 1394025
1383630 1392132 1388236 1384020 1395057 1384919 1383792 1383772 1393919 1384032
1384023 1384966 1395393 1383506 1396153 1391110 1397984 1399794 1393810 1393798
1397604 1398627 1388000 1387827 1393793 1396248 1402394 1396112 1395233 1402922
1403920 1405290 1402967 1320530 1398698 1396083 1392668 1409131 1409154 1411251
1411776 1410874 1412331 1408807 1412417 1413338 1411302 1413269 1410786 1413572
1385085 1414212 1412557 1415612 1413649 1401482 1413567 1415683 1414541 1416768
1421025 1425093 1424266 1423453 1425900 1425285 1428096 1423583 1426958 1427064
1429629 1430825 1428794 1431220 1428632 1432786 1431217 1431957 1432152 1432733
1431905 1436492 1436738 1439637
NB_DB2_6.5.3
------------
1388132
NB_DMP_6.5.3
------------
1384031
NB_INX_6.5.3
------------
1404905 1416672
NB_JAV_6.5.3
------------
1316222 1316255 1316257 1383469 1386728 1388080 1393518 1400256
NB_LOT_6.5.3
------------
1318437
NB_LUA_6.5.3
------------
1380529
NB_NOM_6.5.3
------------
1383447 1384380 1390067 1391157 1391161 1395092 1399345 1409923 1409925 1423226
NB_SAP_6.5.3
------------
1227447 1386537 1227458 1411527
NB_SMU_6.5.3
------------
1387861 1387867
NB_SNC_6.5.3
------------
1383582 1383429 1382596 1383498 1384025 1394039 1395089 1383512 1401373 1398467
1410597
NB_VLT_6.5.3
------------
1383258 1385764 1386756 1385614 1386760 1386763 1386750 1396286 1402907 1404850
===========================
VII. RELEASE UPDATE CONTENT
===========================
This section contains the Release Update conventions, content, and historical
content that is applicable to the release.
Conventions:
------------
The following list describes the conventions used in the subsections that
following this section. Each item listed in the Current Release Update
subsection describes a feature, enhancement, or issue fixed with this
Release Update.
Description
Describes a particular problem contained in this Release Update.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds can be
used INSTEAD of applying the patch, however, Symantec strongly recommends
the "best practice" of being at the latest available patch level.
Additional Notes
Any additional information regarding a problem is included.
Current Release Update
----------------------
Each item listed in this section describes a feature, enhancement, or change
that comprises this Release Update. Please read this section thoroughly to
understand the contents of this update.
--------------------------------------------------------------------------------
Etrack Incident = ET1275559
Description:
A bpdbm core dump would occur because of a badly formatted ovgetmsg routine.
A change was made to address this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1302929
Description:
A change was added to fix memory leaks discovered in the bpplsched command
line and nbproxy which use common free routines. The cause of the problem
was that the command line would mix results from different queries. The
c_receive_flag determines if the contents of a structure are freed and if
queries are mixed like this, the value may not be the same.
--------------------------------------------------------------------------------
Etrack Incident = ET1302749
Associated Primary Etrack = ET1300264
Titan cases: 220-369-133 311-946-518 320-117-267 320-122-713
Description:
User backups with windows configured to be 24x7, would fail at midnight
with a status code 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1317013
Associated Primary Etrack = ET1292141
Titan cases: 220-319-568 240-781-624 311-955-023
Description:
Backups would fail with a status code 230 when using the en_GB.ISO8859
locale.
--------------------------------------------------------------------------------
Etrack Incident = ET1317008
Associated Primary Etrack = ET1295547
Titan cases: 230-554-457
Description:
The policy execution manager (nbpem) would core dump after restarting a
job that had been running before the upgrade to NetBackup 6.5.2.
--------------------------------------------------------------------------------
Etrack Incident = ET1317006
Associated Primary Etrack = ET1297993
Titan cases: 291-011-673
Description:
The policy execution manager (nbpem) would exit with an ASSERT failed
error that indicated m_due was less than or equal to m_startTime.
--------------------------------------------------------------------------------
Etrack Incident = ET1317202
Associated Primary Etrack = ET1269997
Titan cases: 320-107-578
Description:
Resource requests for bpduplicate (vault) were failing because of a
missing parameter. The Vault duplications would fail with a status 800.
Workaround:
This would only occur when duplicating to storage units on
pre-NetBackup 6.5 media servers where the master server is at 6.5 or later.
The workaround would be to not target storage units on pre 6.5 media
servers when duplicating. It also will not be an issue for single-image
duplications.
--------------------------------------------------------------------------------
Etrack Incident = ET1317047
Associated Primary Etrack = ET1293461
Titan cases: 240790925 281375544 290011922 291-010-092
Description:
The Client Attribute "Maximum Data Streams" was being ignored with
NetBackup 6.5.2 and the global value "Maximum jobs per client" was always
taking precedence irrespective if the setting was higher or lower.
--------------------------------------------------------------------------------
Etrack Incident = ET1276489
Description:
The bpexpdate -deassignempty command was failing to expire media on NDMP
hosts.
--------------------------------------------------------------------------------
Etrack Incident = ET1318091
Associated Primary Etrack = ET1295660
Titan cases: 311-944-025
Description:
On Windows master servers, the online catalog backup was failing with a
status of 2 for the parent job and 42 for one of the child jobs when
non-multi-streamed policies were configured as critical policies in the
catalog backup policy.
Workaround:
If you encounter this issue, remove critical policies from the online
catalog backup policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1289921
Description:
If backup jobs and synthetic/duplicate jobs were in progress simultaneously,
some of the drives would become unusable.
Workaround:
If you encounter this issue, find the unusable drive and release it using
the nbrbutil utility.
--------------------------------------------------------------------------------
Etrack Incident = ET1322984
Description:
A change was made to address a bpbdm core dump issue that occurred when
the client list was being freed when user interface executed a
Q_IMAGE_HWOS_GET query and the get_hwos() would perform a double free of
the client list.
--------------------------------------------------------------------------------
Etrack Incident = ET1364407
Description:
When a policies schedule was changed the retention level was not correct
when modified to a value other than the default value.
--------------------------------------------------------------------------------
Etrack Incident = ET1364422
Description:
Synthetic Backup jobs would fail with a status 1 and were retried
repeatedly.
--------------------------------------------------------------------------------
Etrack Incident = ET1322803
Associated Primary Etrack = ET1266944
Titan cases: 281-351-695 281-459-396
Description:
If media servers or other hosts not in the server list attempted to connect
to a master, the connection would be rightly rejected. However, the
diagnostic-logging-level 2 logging message itself used a non-threadsafe
function that would cause memory corruption if threads collided. This
would lead to crashes or erratic behavior for services such as EMM and PEM.
Workaround:
Search for "allow_peer" messages in the logs and reconfigure or
decommision all of the servers that are logged as "not allowing
connection". These servers are not in the master's server list, which
triggers the log message.
If the diagnostic logging level is set to not log Level 2 messages, the
problem is averted.
--------------------------------------------------------------------------------
Etrack Incident = ET1364661
Description:
A change was made to to correct an issue that caused NBPEM to crash during
an upgrade from NetBackup 6.5 to 6.5.3. The crash would happen in a
clustered environment when nbpem was shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1373019
Description:
All DSSU schedules were deleted (from PEM point of view) upon updating one
DSSU schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET1383374
Associated Primary Etrack = ET1300103
Titan cases: 320-117-348
Description:
bprd would core dump under certain circumstances when there was an invalid
media server in the server list and the configuration was being updated.
--------------------------------------------------------------------------------
Etrack Incident = ET1382658
Titan cases: 220-327-515
Description:
If the VNET_OPTIONS entry was defined in your configuration (bp.conf
on UNIX or the Registry on Windows) and if some values in the entry were
zero, problems would occur if you attempted to upgrade to NetBackup 6.5.2
or later. An example entry would be:
VNET_OPTIONS = 120 3600 0 0 0 0 0 0 0
If you attempt to run with this entry in NetBackup 6.5.2 or later,
networking will not work on your machine.
Workaround:
If you encounter this issue, remove the VNET_OPTIONS entry from your
configuration before you upgrade, or replace the 0-values in the entry
with the NetBackup 6.5.2 defaults before upgrading.
For example:
VNET_OPTIONS = 120 3600 200 40 3 1 30 0 0 0
--------------------------------------------------------------------------------
Etrack Incident = ET1383586
Associated Primary Etrack = ET1295782
Description:
For SharedDisk volumes, the unmount event triggers a clean up of all the
committed space allocated for the backup. If the unmount event is missed,
the volume may appear over-committed and may not get picked for future
backups. As a results, MDS would not find any available Shared Disk volumes
and backups in a pure Shared Disk environment would queue indefinitely.
--------------------------------------------------------------------------------
Etrack Incident = ET1383584
Description:
An issue existed that caused jobs to fail with a status 16: unimplemented
feature error.
--------------------------------------------------------------------------------
Etrack Incident = ET1184889
Titan cases: 220-111-009
Description:
Cache results of server list comparisons for CORBA communications. The
cache is intended to improve performance for configurations with a large
number of hosts in the server list.
--------------------------------------------------------------------------------
Etrack Incident = ET1276613
Associated Primary Etrack = ET1135854
Titan cases: 281-213-065
Description:
During long running back up jobs, the firewall between the master and
media server will close connection if it is configured to do so. This
causes a break in communication between the master and media server and
a failure of backups.
Workaround:
If you encounter this issue, disable the firewall timeout. However, this
may be detrimental to firewall security.
--------------------------------------------------------------------------------
Etrack Incident = ET1382632
Associated Primary Etrack = ET1238838
Titan cases: 311-880-802
Description:
A NetBackup service such as nbjm would sometimes abort, leaving a core
dump. A change has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1383839
Titan cases: 220-337-212
Description:
On some AIX systems, it was discovered that ltid would not start. The
stdout error is "Unable to get external file version from EMM database".
The logs show the following CORBA error: "Msg exceeds maximum allowed size".
Workaround:
You can avoid this issue by setting LANG=C in the shell before starting
ltid.
You an also change the system default by editing /etc/environment.
--------------------------------------------------------------------------------
Etrack Incident = ET1383438
Associated Primary Etrack = ET1322123
Titan cases: 240-776-132
Description:
A change was made to improve the parsing of the Job Try file in nbproxy
because it would take a long time.
--------------------------------------------------------------------------------
Etrack Incident = ET1383440
Associated Primary Etrack = ET1269781
Titan cases: 290-988-768
Description:
The NetBackup Service Layer (NBSL) would core dump under a load from NOM
data queries: NBPolicyCollector::Collect.
--------------------------------------------------------------------------------
Etrack Incident = ET1383434
Associated Primary Etrack = ET1234532
Titan cases: 220-236-821
Description:
When you stop the services from the NetBackup Administration Console, the
services would go away and you could not restart them from user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1383442
Associated Primary Etrack = ET1281452
Titan cases: 230-535-095
Description:
After running activate and deactivate policies in NOM the NetBackup-Java
Adimistration Console was unable to read policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1383733
Associated Primary Etrack = ET1372893
Description:
If NetBackup services are restarted when jobs using shared disk are active,
the NetBack Resource Broker (nbrb) may not be able to de-allocate resources
properly on a restart. nbrb unmounts the shared disks correctly but fails
to inform MDS to de-allocate the resources.
Workaround:
If you encounter this issue, re-start the services, then wait between 5
and 10 minutes, and then run "nbrbutil -resetall" if no jobs are active.
This will de-allocate the resources. If the jobs are active, you should
wait for the jobs to finish before you run nbrbutil -resetall.
--------------------------------------------------------------------------------
Etrack Incident = ET1383750
Associated Primary Etrack = ET1361178
Titan cases: 220-349-593 320-132-770
Description:
If the MDS allocations were removed directly either using the
nbrbutil -releaseMDS command or by deleting the record from database,
the NetBackup Resource Broker (nbrb) would not be able to remove the
corresponding allocation records from its database. This would cause the
resource broker's drive cache to misbehave, for example, jobs may not
get the resources even when the drives were available, and perform other
redundant operations which consumes CPU cycles.
--------------------------------------------------------------------------------
Etrack Incident = ET1383540
Associated Primary Etrack = ET1296912
Titan cases: 220-325-975 281-378-560
Description:
A change has been made to address an issue that would cause a multiple
copy, Oracle database backup to fail in some situations.
--------------------------------------------------------------------------------
Etrack Incident = ET1384029
Titan cases: 291-009-192
Description:
The FT Target Mode HBA was unable to login to the switch in F-Port mode.
Only the L-port login would work. This issue applied to all HBA firmware
variants that are supported - ISP2312, ISP2422 and ISP2432.
If a particular fabric setup only supports F-Ports, then FT backups could
not be performed.
--------------------------------------------------------------------------------
Etrack Incident = ET1375483
Description:
A change was made to correct a timing issue that bpduplicate would
encounter when it tried to get the job priority from bpjobd, which would
sometimes take longer than expected.
--------------------------------------------------------------------------------
Etrack Incident = ET1383736
Associated Primary Etrack = ET1278280
Titan cases: 320-111-786
Description:
The nbemmcmd -renamehost command would not update the hostname that the
DA_Thread_Pool uses for the heartbeat check.
Workaround:
If you encounter this type of issue, rename a host with the nbemmcmd
-renamehost command and then stop and start nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1383527
Titan cases: 222-222-222
Description:
When applying a NetBackup server patch, a change was made so that local
modifications to the server.conf file will not be lost.
Workaround:
To ensure any local modifications to the server.conf are not removed, add
the following line to the vxdbms.conf file to turn off automatic
server.conf updates:
VXDBMS_SELF_TUNING=OFF
--------------------------------------------------------------------------------
Etrack Incident = ET1383523
Associated Primary Etrack = ET1300087
Titan cases: 240758288
Description:
The stale port connection on the media server was being terminated by the
firewall.
Workaround:
If you encounter this issue, lengthen the firewall's timeout time or
disable that feature for an approved IP address.
--------------------------------------------------------------------------------
Etrack Incident = ET1384879
Description:
The NetBackup Database Manager would core dump when trying to log a debug
message while adding an image fragment.
--------------------------------------------------------------------------------
Etrack Incident = ET1385083 ET1385111 ET1386294
Associated Primary Etrack = ET1278625
Titan cases: 230-605-520
Description:
On an extremely busy system, the bpdbm service could experience two
intermittent problems:
1. The service could hang for 30 minutes after starting a
Q_IMAGE_READ_FILES_FILE query, and eventually cause bpdbm to
terminate with a status code 63.
2. A Q_IMAGE_READ_FILES_FILE query would be processed successfully by
bpdbm, but the socket would be closed on Windows platforms in a
manner that caused the bptm process that issued the query to fail
with a Windows status code of 10054.
--------------------------------------------------------------------------------
Etrack Incident = ET1383757
Associated Primary Etrack = ET1316106
Titan cases: 320-117-413
Description:
NetBackup Job Manager (nbjm) delays 90 minutes making thousands of
JMUtility::updateParamsFileWOFB calls between receiving resources and
starting bpbrm. This delay affected scheduled and user-directed backup
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1384675
Associated Primary Etrack = ET1318016
Titan cases: 240-790-104
Description:
Restoring a backup taken with a storage unit that contains the application
cluster virtual name would fail because NetBackup was unable to determine
the NetBackup version of the application cluster name.
--------------------------------------------------------------------------------
Etrack Incident = ET1383511
Associated Primary Etrack = ET1318015
Titan cases: 281-380-220
Description:
A FlashBackup restore from an AIX RS6000 master would fail with a
status 5 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1385061
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
If the primary lifecycle policy was set to inactive for a long period
of time (for example, four days) then reactivated, it was possible that
a large number of images would need to be processed. In this scenario,
nbstserv would use so much memory that a core dump would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1382599
Description:
The snapshot policy wizard would recommend the obsolete VSS_Transportable
FIM. This has been corrected to recommend the VSS FIM, which can be used
in local and offhost (Alternate Client) backup environments.
--------------------------------------------------------------------------------
Etrack Incident = ET1376805
Description:
The NetBackup Job Manager (NBJM) would crash on shutdown because expired
snapshots taken during non-streamed windows open file backup (WOFB) jobs
were deleted.
--------------------------------------------------------------------------------
Etrack Incident = ET1383782
Description:
Synthetic schedules with a space specified in the keyword field would
make the job fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1383502
Description:
A change was made to correct an issue that caused the Point-in Time (PIT)
restore to fail on an AIX platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1383497
Associated Primary Etrack = ET1262210
Titan cases: 281-343-506
Description:
A change was made to resolve an issue in the V_string function that
would cause bpfis to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1383499
Description:
A change was made to ensure proper cleanup occurs when a Snapshot backup
fails at a stage after a Flashcopy was created at the array level.
--------------------------------------------------------------------------------
Etrack Incident = ET1384270
Associated Primary Etrack = ET1297816
Titan cases: 240-786-065
Description:
The NetBackup cluster monitor for AIX would incorrectly detect the
unavailability of the NB_dbsrv daemon.
--------------------------------------------------------------------------------
Etrack Incident = ET1386057
Associated Primary Etrack = ET1253903
Titan cases: 290-975-130
Description:
A change was made to correct a bpdbm core dump issue found in the
function, db_get_image_info() in strerror().
--------------------------------------------------------------------------------
Etrack Incident = ET1386060
Associated Primary Etrack = ET1281512
Titan cases: 311-821-936
Description:
Crosschecking Oracle images (Q_IMAGE_BY_FILE) would fail if the image list
existed for the client.
Workaround:
Remove the index files.
--------------------------------------------------------------------------------
Etrack Incident = ET1383811 ET1383808 ET1382683
Associated Primary Etrack = ET1244548 ET1241226
Titan cases: 230-521-343 311-880-025 290-934-270
Description:
A change was added to address an issue that caused NetBackup Policy
Execution Manager (nbpem) to shut down.
--------------------------------------------------------------------------------
Etrack Incident = ET1384822
Description:
NBPEM would deadlock if restarted while jobs were in an INCOMPLETE state
and new jobs were started for the same policy/client.
--------------------------------------------------------------------------------
Etrack Incident = ET1386064
Description:
A change has been added to eliminate a potential vmd core dump issue when
the EMM initialization failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1386062
Description:
The required tape parameters for NetBackup were not being set correctly
on multi-path drives on AIX platforms. Only the first path had extended
files marks and variable block set correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1386073
Description:
Could not delete the virtual_machine machine type with the nbemmcmd
command.
--------------------------------------------------------------------------------
Etrack Incident = ET1383727
Description:
Policy Execution Manager would schedule a disk staging policy to run when
it should not. This happened because a policy event was not sent to the
Policy Execution Manager when a disk staging schedule was added.
--------------------------------------------------------------------------------
Etrack Incident = ET1383766
Associated Primary Etrack = ET1369292
Titan cases: 320-121-094
Description:
If a policy had a client named more than once with different aliases,
the Policy Execution Manager (PEM) would start both even though only one
was requested. If the backup was a user in which bprd supplies the jobid,
it would use the same jobid for both jobs and would assert when trying to
add it to the map.
A fix was added to ensure that a client is not specified more than once
in a policy by different names.
--------------------------------------------------------------------------------
Etrack Incident = ET1386069
Associated Primary Etrack = ET1266200
Description:
Running bpgetmedia would not return tapes from all robots.
--------------------------------------------------------------------------------
Etrack Incident = ET1384960
Description:
Calling changeMediaDBAllMediaForServer with NetBackup Access Control (NBAC)
enabled would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1386075
Associated Primary Etrack = ET1366874
Titan cases: 240-724-837
Description:
The performance of the API which lists shared drives and hosts would
decreases significantly as the amount of hosts and drives increased.
--------------------------------------------------------------------------------
Etrack Incident = ET1386077
Titan cases: 240-829-613
Description:
An SQL error was received when attempting to delete a cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1384019
Associated Primary Etrack = ET1273804
Titan cases: 281-334-212
Description:
Setting the Media Mount timeout to a value other than 0 minutes can
sometimes result in the Media Mount Timeout occurring even if the mount
succeeds. A chance signal timing issue resolved this problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1386065
Description:
When the initial try of an Exchange VSS snapshot parent job failed, the
second try would fail with a status 801.
--------------------------------------------------------------------------------
Etrack Incident = ET1386070
Description:
The bpmedialist command, when given parameters involving a particular
media ID whose length is less than six characters, would fail.
Workaround:
If you should encounter this issue, execute the command with the volume
name enclosed in double quotes and padded by spaces so that the length of
the volume name is six characters.
--------------------------------------------------------------------------------
Etrack Incident = ET1387046
Description:
When attempting to run an Oracle backup on a Master server that is
configured with the Required_Interface setting, bpdbsbora would fail to
connect and the job failed with a status 29. This occurred because nbjm
did not pass the "-ri <reqd interface>" option to the bpbrm command line
by nbjm. The NetBackup Job Manager passed the new option only if the
media server version was 6.5.2 or greater. Since nbrb is returning the
media server version as 0, nbjm did not pass the new
"-ri <reqd interface>" option.
--------------------------------------------------------------------------------
Etrack Incident = ET1383743
Associated Primary Etrack = ET1318931
Titan cases: 220-337-034
Description:
Implementing media_deassign_notify script resulted in <defunct> processes.
Workaround:
To resolve this issue, setIgnoreSigChild() was added to OrbService() to
ensure that EMM does not leave <defunct> processes when children complete
from NOTIFY script execution.
--------------------------------------------------------------------------------
Etrack Incident = ET1384952
Associated Primary Etrack = ET1374144
Titan cases: 320-123-939
Description:
Duplication of NDMP disk image to tape would fail with a status 191 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1387039
Description:
Libraries that provide self-cleaning would sometimes cause normal media to
be frozen if they self-clean very quickly after a normal media was unloaded.
--------------------------------------------------------------------------------
Etrack Incident = ET1383643
Associated Primary Etrack = ET1321325
Titan cases: 281-358-993
Description:
The following error would occur after an App_cluster was failed over.
EMM status: Disk volume is down resource request failed(800)
--------------------------------------------------------------------------------
Etrack Incident = ET1384946
Associated Primary Etrack = ET1361273
Titan cases: 320-121-830
Description:
A change was made to address an nbjm core dump issue that occurred in
BPCRConnector handleReferenceCnt.
--------------------------------------------------------------------------------
Etrack Incident = ET1384943
Associated Primary Etrack = ET1316765
Titan cases: 220-338-008
Description:
A change was made to address an nbjm core dump issue that occurred near
JobState::endItemChange +1c0.
--------------------------------------------------------------------------------
Etrack Incident = ET1388149
Description:
The command line interface, nbdb_admin -validate, would not return the
full result set on Windows platforms.
Workaround:
If you should encounter this issue, use the NbDbAdmin Windows user
interface to run validation.
--------------------------------------------------------------------------------
Etrack Incident = ET1384948
Associated Primary Etrack = ET1287214
Titan cases: 220-289-079
Description:
The status code within the Try # was incorrect. The status code would
show 0 even though it had failed and another attempt was made.
--------------------------------------------------------------------------------
Etrack Incident = ET1383744
Associated Primary Etrack = ET1261795
Titan cases: 220-280-182
Description:
Changes were made to improve slow resource allocations for jobs using
storage unit (STU) groups and prioritized allocation. The behavior that
was seen is thus:
- An STU group is looked at and an STU is identified within the group.
- The Enterprise Media Manager (EMM) finds a drive (even if it is
waiting for an unload) on the highest ranking media server in the
group (regardless if there are drives that are immediately
available on other STU's in the group)
- EMM then allocates that drive - without looking for any other
available drives.
- The process is repeated, again, not looking for any other STU's in
the group (which have many available drives).
--------------------------------------------------------------------------------
Etrack Incident = ET1386199
Associated Primary Etrack = ET1294136
Titan cases: 291-009-192
Description:
On some T5220 systems running Solaris 10 SPARC, the system would hang
during a reboot if windrvr6 was configured in the /etc/driver_aliases
file to bind to QLogic devices.
This issue can be prevented by installing FT server module windrvr6 only
after the system boots. In addition, it can be impelemented in the
configuration scripts - nbftsrvr_config and nbftsrvr
To avoid hangs on subsequent reboots, remove windrvr6 entries from the
/etc/driver_aliases file.
--------------------------------------------------------------------------------
Etrack Incident = ET1384909
Associated Primary Etrack = ET1204445
Titan cases: 220-302-209 320-083-263
Description:
After upgrading to NetBackup 6.5, 5.X DSSU images were not appropriately
expired from disk, causing the DSSU to fill to capacity.
Workaround:
If you encounter this issue, you can invoke the nbdelete -allvolumes
command repeatedly until images are removed from disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1389088
Associated Primary Etrack = ET1387311
Titan cases: 240-813-600
Description:
Logging from vnet_cached_gethostbyname() would increase significantly in
NetBackup 6.5.2 if VERBOSE = 5 in the bp.conf file.
Workaround:
To avoid this issue, reduce VERBOSE to a value less than 5.
--------------------------------------------------------------------------------
Etrack Incident = ET1374330
Associated Primary Etrack = ET1374122
Titan cases: 311976123
Description:
The UNIX pack install now supports IBM zSeriesRedHat and zSeriesSuSE client
installs.
--------------------------------------------------------------------------------
Etrack Incident = ET1388180
Description:
The NetBackup Administration Consoles for Windows and Java, and the NOM
user interface display "No" in the "Incompliance Column" for
capacity-based licenses (for example, Flexible Disk, OpenStorage, and
PureDisk) when an unlimited key is installed and the used capacity for the
licensed feature is greater than 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1383756
Associated Primary Etrack = ET1304028
Titan cases: 291-010-529
Description:
After an upgrade from NetBackup 6.5.1 to 6.5.2, a progress log message was
missing and caused monitoring scripts to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1388192
Associated Primary Etrack = ET1210846
Titan cases: 320-074-322
Description:
A change has been made to address an issue that caused duplication from
disk staging to fail with a status 50. The fix involved adding a missing
acknowledge in bptm. bpduplicate sends put_short message to bptm as an
acknowledge in communication, however bptm was missing a get_short message
so it would hang while waiting for a get_long from message bpduplicate.
--------------------------------------------------------------------------------
Etrack Incident = ET1382684
Associated Primary Etrack = ET1375497
Titan cases: 220-404-140 230-572-942 240-806-831
Description:
The time required to start nbpem can be large when there are a number of
client names in the client attributes list.
Workaround:
To avoid this issue, reduce the size of the client attributes list.
--------------------------------------------------------------------------------
Etrack Incident = ET1383404
Associated Primary Etrack = ET1378835
Titan cases: 291-031-055
Description:
Catalog backups initiated by Vault profiles were not restorable because
no True Image Restore (TIR) information was generated.
--------------------------------------------------------------------------------
Etrack Incident = ET1390335
Associated Primary Etrack = ET1167923
Titan cases: 230-482-665 240655547 311-873-262
Description:
Certain backup and archive jobs would fail because of a timing issue with
bpbrm. The following error string would be recorded in the bpbkar log.
get_string_: protocol error - string read failed (Timer expired)
Workaround:
If you encounter this issue, try restarting the job to fix the issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1383742
Associated Primary Etrack = ET1238943
Titan cases: 220-250-211
Description:
Changes were added to improve hostname caching.
--------------------------------------------------------------------------------
Etrack Incident = ET1383761
Associated Primary Etrack = ET1319339
Titan cases: 220-369-133 281-386-485 291-011-047
Description:
If a calendar schedule window spanned midnight, jobs were started at
midnight, not when the calendar schedule window actually opened. Also,
calendar schedules that span midnight could fail at midnight with a
status 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1391168
Associated Primary Etrack = ET1198807
Titan cases: 240707776
Description:
In the NOM user interface, the Reports were not being emailed after a few
days, however, the reports would appear as "Sending Email..." in the
status column.
--------------------------------------------------------------------------------
Etrack Incident = ET1382623
Associated Primary Etrack = ET1297752
Titan cases: 290-937-204
Description:
Restore of a backup with a large number of mangled filenames can be slow
due to searching the file @MaNgLeD.<pid> to find the non-mangled name.
--------------------------------------------------------------------------------
Etrack Incident = ET1391109
Description:
bpjobd would core dump on some platforms while changing the job priority
dynamically.
--------------------------------------------------------------------------------
Etrack Incident = ET1383763
Associated Primary Etrack = ET1321939
Titan cases: 220-335-223 291-058-053
Description:
Script-based BLI incremental backups would run as full backups after an
upgrade from NetBackup 6.5.1 to 6.5.2. The Scheduler was starting bpbrm for
incremental BLI backups with inappropriate options that forced a full
backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1394025
Associated Primary Etrack = ET1382322
Titan cases: 281-251-179
Description:
If the MPX was greater than 1 within the policy schedule, then the
checkpoints on the disk backups would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1383630
Associated Primary Etrack = ET1319057
Titan cases: 220-371-648 291-015-879
Description:
SQL Server backups would failed with a Status 6 and "SET SNAP_ID" errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1392132
Associated Primary Etrack = ET1363804
Titan cases: 291-026-369
Description:
The granular_proxy option has been added in bpjava. This was required
for the Exchange policy for NetBackup 6.5.2 and above. This fix ensures
that the BPRD_BPLIST protocol/224 will be executed correctly for the
Exchange policy type.
--------------------------------------------------------------------------------
Etrack Incident = ET1388236
Associated Primary Etrack = ET1252473
Titan cases: 320-105-171 320-122-006
Description:
bpgp was removed, and a replacement to set and get the include and
exclude lists from clients was not provided.
--------------------------------------------------------------------------------
Etrack Incident = ET1384020
Associated Primary Etrack = ET1276427
Titan cases: 220-269-379
Description:
A change was made to address an issue where a Storage Lifecycle Policy
(SLP) would attempt to duplicate an image even when all of the required
copies were already made.
--------------------------------------------------------------------------------
Etrack Incident = ET1395057
Associated Primary Etrack = ET1394282
Titan cases: 311-968-542
Description:
Basic disk staging jobs would always start with a priority of 99999 even
if the priority defined in staging schedule was different.
--------------------------------------------------------------------------------
Etrack Incident = ET1384919
Description:
The duplication manager should process successful backup-only images as
lifecycle complete even if the lifecycle is inactivated.
As of NetBackup 6.5.2, the duplication manager would ignore all images
if the lifecycle is inactivated. This was to stop any duplication jobs
running for such images while backups are happening.
However, this also stops the processing of backup-only (ITC) images that
have created expected backup copies to be considered as lifecycle
complete. Therefore, until the lifecycle is not activated back, such
images, though have been completed, will sit as lifecycle incomplete and
will not expire even if their expiration date arrives.
--------------------------------------------------------------------------------
Etrack Incident = ET1383792
Description:
A change was added to address an issue that caused duplication jobs for
a Storage LifeCycle Policy to not run.
--------------------------------------------------------------------------------
Etrack Incident = ET1383772
Associated Primary Etrack = ET1378715
Description:
Shared disk images were not being deleted from the LUN's.
--------------------------------------------------------------------------------
Etrack Incident = ET1393919
Description:
The nbemmcmd command would crash if the emmname parameter provided was
longer than the emmname parameter in the bp.conf file.
--------------------------------------------------------------------------------
Etrack Incident = ET1384032
Associated Primary Etrack = ET1366836
Titan cases: 311-972-942 320-124-684
Description:
SLP would not remove the NDMP tape copies or image records from EMM even
after expiration occurred.
--------------------------------------------------------------------------------
Etrack Incident = ET1384023
Associated Primary Etrack = ET1297806
Titan cases: 220-320-623
Description:
Duplication of an image after it is SLP complete would result in
re-insertion in EMM.
Additional Notes:
When nbstlutil lists backups, the images that were previously listed in
an UNKNOWN state were now labeled as NOT MANAGED.
--------------------------------------------------------------------------------
Etrack Incident = ET1384966
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
When there were many lifecycle-managed backups needing to be completed, it
would take inordinately long to process them.
--------------------------------------------------------------------------------
Etrack Incident = ET1395393
Associated Primary Etrack = ET1316801
Titan cases: 220-336-949
Description:
A change was made to resolve a deadlock issue between BRMComm and
ExportedResourceMgr where the BRMComm and ERM locks were being obtained
in reverse order.
--------------------------------------------------------------------------------
Etrack Incident = ET1383506
Associated Primary Etrack = ET1375866
Titan cases: 240-839-625 320-122-461
Description:
SAP with RMAN restore would fail because of a missing Oracle license.
The Oracle license was not required for SAP backup or restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1396153
Description:
NOM could not export Job logs from the Job details page.
--------------------------------------------------------------------------------
Etrack Incident = ET1391110
Description:
If a storage lifecycle is configured without duplication copies and if one
of the backup copies is configured with "Expire After Duplication", then
the copy (and the image if there was only a single backup copy) is
expired from the catalog by the storage lifecycle. However, this is an
incorrect configuration and the "Expire After Duplication" retention type
should not be allowed for backup destinations if there are no duplication
destinations in the storage lifecycle.
--------------------------------------------------------------------------------
Etrack Incident = ET1397984
Description:
The std::istringstream.str string did not work on a TRU64 platform to
initialize an istringstream object.
--------------------------------------------------------------------------------
Etrack Incident = ET1399794
Description:
Missing content was added to the NetBackup UNIX help that appears in the
NetBackup Archive and Restore interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1393810
Description:
A change was added to resolve an NBPEM core dump issue that occurred on
a Tru64 master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1393798
Description:
A change was made to address a core file issue that was generated by
nbshareddisk when formatting Shareddisk LUNs using the -novm option.
--------------------------------------------------------------------------------
Etrack Incident = ET1397604
Description:
Unable to delete an app_cluster machine record.
--------------------------------------------------------------------------------
Etrack Incident = ET1398627
Associated Primary Etrack = ET1397478
Titan cases: 320-129-580
Description:
The NetBackup Service Layer (nbsl) was consuming too many file descriptors
when NOM was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1388000
Associated Primary Etrack = ET1380098
Titan cases: 220-371-768
Description:
Some of the values in LIFECYCLE_PARAMETERS file did not have reasonable
upper limits for enterprise environments. For example, the
MIN_KB_SIZE_PER_DUPLICATION_JOB and MAX_KB_SIZE_PER_DUPLICATION_JOB
parameters are internally read into long type variables that would
overflows before a reasonable value could be met.
--------------------------------------------------------------------------------
Etrack Incident = ET1387827
Description:
A change was made to address a nbstserv core dump issue that caused
duplication job to longer run.
--------------------------------------------------------------------------------
Etrack Incident = ET1393793
Associated Primary Etrack = ET1386040
Titan cases: 311-991-329
Description:
There would be slow performance for bptm -delete_all_expired when attempting
to deassign media that had expired before all the fragments had been
duplicated to their final destination.
--------------------------------------------------------------------------------
Etrack Incident = ET1396248
Description:
In SLP, if the duplication STU is "any available", it could also pick
the basic disk STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1402394
Description:
Storage servers and snap vault filers were being listed as NDMP in
nbemmcmd. The verbose output will indicate that these servers are snap
vault and storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1396112
Description:
A change was made to address issue that would cause NBJM crash on shutdown
on Linux.
--------------------------------------------------------------------------------
Etrack Incident = ET1395233
Titan cases: 311-907-984
Description:
ltid would hang if REQUIRED_INTERFACE was specified and the EMM server was
rebooted.
--------------------------------------------------------------------------------
Etrack Incident = ET1402922
Description:
LTID would send an UpdateMountStat request with a corrupted MediaId
parameter.
--------------------------------------------------------------------------------
Etrack Incident = ET1403920
Description:
A change was made to address a BPTM core dump issue that would occur on
AIX and HP-UX media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1405290
Associated Primary Etrack = ET1288659
Titan cases: 320-111-170
Description:
The "Failover" selection method of storage unit groups may not be
respected with multiplexing set.
--------------------------------------------------------------------------------
Etrack Incident = ET1402967
Description:
In BAR user interface, after selecting the "Point in Time Rollback" option,
the backed-up images were not visible in the Restore tab.
--------------------------------------------------------------------------------
Etrack Incident = ET1320530
Description:
If a synthetic schedule is added to a policy after the regular schedules
have run and created the streams file information, immediate execution of
the schedule will fail with a 200 status and scheduled execution never
happens. This is due to missing streams file information.
Workaround:
If you encounter this issue, run a non-synthetic backup after adding the
synthetic schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET1398698
Associated Primary Etrack = ET1383617
Titan cases: 240-806-831
Description:
The nbpem startup can be slow in large environments with a large number
of clients. Jobs are not scheduled until nbpem startup is complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1396083
Description:
A change was added to address an nbpem core dump issue that would occur on
Linux after a hot catalog backup job completed.
--------------------------------------------------------------------------------
Etrack Incident = ET1392668
Description:
Checkpointed jobs were not resumed automatically after a cluster failover.
--------------------------------------------------------------------------------
Etrack Incident = ET1409131
Associated Primary Etrack = ET1206358
Titan cases: 281-179-782
Description:
NetBackup performance, both its daemons or services and in the user
interface, will be negatively impacted when DNS services are slow to
return hostname or reverse-IP lookups. Because all hostnames and aliases
on a master or media server may be examined while accepting or creating
a connection, if some of these names are not in the DNS, and the DNS
environment is slow to respond, this will delay NetBackup, and cause the
user interface to be non-responsive.
This change logs the offending hostname whenever such a lookup takes
longer than five seconds, making it easier to know what to clean out of
a configuration. The new log messages look like the following:
10:10:23.918 [25766] <2> vnet_cached_gethostbyname: vnet_hosts.c.377:
DNS lookup slow for host: : kermit.frog.com
10:10:24.395 [25766] <2> vnet_cached_gethostbyname: vnet_hosts.c.378:
DNS lookup elapsed time: : 30 0x0000001e
The elapsed time is in seconds.
--------------------------------------------------------------------------------
Etrack Incident = ET1409154
Description:
When suspended jobs were resumed more than once, it would cause jobs to
fail with a status 801.
--------------------------------------------------------------------------------
Etrack Incident = ET1411251
Associated Primary Etrack = ET1285409
Titan cases: 290-994-546
Description:
The Remote Windows XP Administration Console would display the pop-up,
COMM_FAILURE (IDL:omg.org/CORBA/COMM_FAILURE:1.0), when accessing media.
--------------------------------------------------------------------------------
Etrack Incident = ET1411776
Titan cases: 230-572-386
Description:
The first fragment written by BPTM will not be position checked, allowing
a rogue rewind to go undetected. If a rogue rewind occurred during the time
between reading the empty header and writing the first backup header, the
rewind could go undetected.
--------------------------------------------------------------------------------
Etrack Incident = ET1410874
Associated Primary Etrack = ET1402736
Titan cases: 320-130-796
Description:
Unable to perform a multi-stream FlashBackup using an "old" method, such
as not using Snapshot Client options.
--------------------------------------------------------------------------------
Etrack Incident = ET1412331
Description:
With Snapshot destination in SLP, there was a difference in the value of
the Storage unit in NetBackup-Java Administration Console and in the
"nbstlutil list".
A change was added so when a Snapshot destination is in SLP, the backup
destination and duplication destination will pick up the actual STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1408807
Description:
A PIT Restore with an HPEVA_Snapclone FIM type would fail if there were
two resources (for example, two storage stacks - HPEVA UDID, HPLVM, or
VxFS FileSystem) in the backup selection.
--------------------------------------------------------------------------------
Etrack Incident = ET1412417
Description:
A fix was made to address an nbrmms core dump issue that would occur
because of a memory access violation in the VxFI code.
--------------------------------------------------------------------------------
Etrack Incident = ET1413338
Description:
An inaccurate log message was being written when bpdbm failed to update a
STREAMS file in image validation.
--------------------------------------------------------------------------------
Etrack Incident = ET1411302
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
A change was made to resolve an nbstserv core dump issue that would occur
while processing a large number of images.
--------------------------------------------------------------------------------
Etrack Incident = ET1413269
Associated Primary Etrack = ET1414241
Description:
Jobs were not being scheduled for a newly added policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1410786
Description:
Jobs for a policy with multi-streaming enabled and with a bad client name
failed with status 200.
--------------------------------------------------------------------------------
Etrack Incident = ET1413572 ET1385085
Associated Primary Etrack = ET1381455 ET1288113
Titan cases: 230-534-351 281-379-673 220-289-644
Description:
NBJM would cancel a duplication job (larger backups consistently fail
with status 50) that was initiated using Storage Lifecylce Policies (SLP).
--------------------------------------------------------------------------------
Etrack Incident = ET1414212
Associated Primary Etrack = ET1222342
Titan cases: 220-208-577
Description:
Running bpjobd -cleanup on a large number of jobs in conjunction with
bpduplicate may result in a status 12 or status 50 error. This would likely
happen in a large environment where the nightly pruning of the jobs
database could take in upwards of ten minutes.
Workaround:
If you encounter this issue, perform more frequent recycling with fewer
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1412557
Description:
Multiple jobs for the same policy, client, and schedule combination would
erroneously run simultaneously, or nearly so.
--------------------------------------------------------------------------------
Etrack Incident = ET1415612
Associated Primary Etrack = ET1415270
Titan cases: 220-411-437 291026372
Description:
A fix has been added to resolve an error that would occur when
attempting to browse directories with apostrophes in the name. A similar
fix was provided to resolve "Invalid Character" errors that would occur
when selecting directories with an ampersand (&) character in the name.
--------------------------------------------------------------------------------
Etrack Incident = ET1413649
Associated Primary Etrack = ET1407104
Titan cases: 320-129-510
Description:
Storage Lifecycle Policy (SLP) duplications would create one batch per
image for a tape with multiple images.
--------------------------------------------------------------------------------
Etrack Incident = ET1401482
Associated Primary Etrack = ET1416629
Titan cases: 240-839-682 281-439-493
Description:
An old image was not being deleted for more space in lifecycle storage
unit when the "staged capacity managed" retention type was selected. The
job would fail with the error, "Disk storage unit is full" and a
status 129.
--------------------------------------------------------------------------------
Etrack Incident = ET1413567
Description:
Duplicate, restore, and verify from a NearStore FSE Storage Unit would
fail with the following error.
"Cannot read image from disk, Invalid argument"
--------------------------------------------------------------------------------
Etrack Incident = ET1415683
Description:
A change was made to address an issue that caused NBPEM to stop scheduling
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1414541
Description:
The restore functionality would fail with an HPLVM stack for Oracle
Snapshot backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1416768
Description:
bptm would core dump when a Nearstore restore failed due to slow network
issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1421025
Description:
Jobs started to backup transaction logs for an SQL policy configured with
instant recovery and off host backup would fail with a status 41.
--------------------------------------------------------------------------------
Etrack Incident = ET1425093
Description:
During stress testing, the event manager service would occasionally go
down and come back up. nbpem asserted:!m_getAllNamesCall
PemPolicyCache.cpp 104 while stress testing nbevtmgr with repeated start,
stop, and sending events.
--------------------------------------------------------------------------------
Etrack Incident = ET1424266
Associated Primary Etrack = ET1417414
Titan cases: 240-828-934
Description:
Policies with schedules set to frequency of 52 weeks and multi-stream would
fail with a status 196 with nbpem v5.
--------------------------------------------------------------------------------
Etrack Incident = ET1423453
Description:
Suspended jobs for an inactive policy could not be resumed after a failover.
--------------------------------------------------------------------------------
Etrack Incident = ET1425900
Associated Primary Etrack = ET1416156
Titan cases: 220-406-370
**Description:
If a VCB proxy backup of a virtual node joins an MPX group, all subsequent
normal jobs in that MPX group would back up the proxy host.
Workaround:
The following list contains workarounds for this issue:
- Turn off multiplexing on the VCB backups.
- Run the VCB backups on a different storage unit.
- Use a different volume pool for the VCB backups.
For additional information about this issue, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308906
--------------------------------------------------------------------------------
Etrack Incident = ET1425285
Description:
When a cluster failover was initiated while a duplication job was active,
the bpdbm child processes that were active for the duplication job could
take a long time to terminate.
--------------------------------------------------------------------------------
Etrack Incident = ET1428096
Associated Primary Etrack = ET1409844
Titan cases: 220-406-066
Description:
A change was made to address an nbpem version 4 issue (originating in
ET1322956), mixed calendar schedule types in policies, where the daily WCT
evaluates to 23:59:59, resulting in a status 196 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1423583
Description:
Duplication jobs would fail with a status 50, but continue on to complete
the duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1426958
Description:
If a multi-streamed policy with multiple schedules is blocked by failure
history, the child job that runs after the failure history is expired may
fail with a status 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1427064
Description:
Storage Lifecycle Policies processing was failing occasionally while
processing images with a large number of fragments because the bpdbm
connection was timing out.
--------------------------------------------------------------------------------
Etrack Incident = ET1429629
Description:
If PEM restarted with a parent and child job in a WAITING_FOR_RETRY state,
it would retry the child job only. After the child job completed, no more
jobs were scheduled for this policy/client.
--------------------------------------------------------------------------------
Etrack Incident = ET1430825
Associated Primary Etrack = ET1373028
Titan cases: 311-971-198
Description:
For duplicate multiple copies, all duplicate jobs would fail if any of
the Disk Copies have a Dummy Allocation supplied when executing on
Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1428794
Description:
nbstserv would halt processing while waiting for an nbdelete call to
complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1431220
Description:
A failed attempt to validate a copy during a duplication job was holding a
write lock on the image file and causing other bpdbm child processes to
hang until the duplication job finished.
--------------------------------------------------------------------------------
Etrack Incident = ET1428632
Description:
Changes were made to address two memory leak errors found in the VxFI
code that lead to a SharedDisk backup failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1432786
Associated Primary Etrack = ET1424199
Titan cases: 281-416-722
Description:
A change has been made to address an issue that could cause file system
corruption on a Disk. This issue would cause a media server to go into a
panic state while mounting a corrupted file system. The fix ensures that
the mount operation verifies the device mount state independent of the
return code of the mount command.
--------------------------------------------------------------------------------
Etrack Incident = ET1431217
Description:
Bpduplicate would not allow a copy of a backup to be started if another
duplication for the same backup was in progress. Also, if more than one
duplication to different destination copies from the same disk source copy
occurs simultaneously, the duplications would either hang or error.
Workaround:
To work around the simultaneous duplications from the same disk source
copy hang or error issue, disable shared memory duplications. Touch the
following file on the master server:
UNIX:
/usr/openv/netbackup/NOSHMDUP
Windows:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack Incident = ET1431957
Associated Primary Etrack = ET1417636
Titan cases: 311-991-075
Description:
EMM would crash because it was not handling a CNOS exception that was
leaked through the Event Manager supplier-side library.
The createConnectObjects() method makes calls directly to CNOS but in
some cases it does not surround those calls in try/catch blocks. This
caused CNOS exceptions to be leaked to the caller, in this case EMM. EMM
catches specific exceptions; those not caught are pushed up the stack
until it exits as an unhandled exception.
--------------------------------------------------------------------------------
Etrack Incident = ET1432152
Description:
A change was made to address an Incremental backup data loss issue that
would occur if bpbkar took more than 10 seconds to start.
--------------------------------------------------------------------------------
Etrack Incident = ET1432733
Description:
A failed job waiting to be retried would prevent a job session from being
closed. Therefore, the cold catalog backup to be run at the end of session
was delayed until after all of the job-tries end and the job is done.
--------------------------------------------------------------------------------
Etrack Incident = ET1431905
Description:
A change was made to address an issue that caused nbpem to be caught in an
infinite loop, resulting in no jobs being able to start.
--------------------------------------------------------------------------------
Etrack Incident = ET1436492
Associated Primary Etrack = ET1368270
Titan cases: 240-779-778
Description:
During a True Image Restore (TIR) data backup, if the socket used to get
the data failed, the format of the tape could be written incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET1436738
Associated Primary Etrack = ET1400885
Titan cases: 291-058-781
Description:
The requested Start Time calculation caused a full backup to be scheduled
repeatedly if the last incremental backup occurred between windows and the
frequency was a multiple of 24 hours. To fix this issue, pre-window
checking was added so that if the last backup falls between windows, the
due time can pick up the next window even if it is the same day.
--------------------------------------------------------------------------------
Etrack Incident = ET1439637
Description:
A change has been added to address a core dump issue that would occur
with nbdelete.
--------------------------------------------------------------------------------
Release Update History
----------------------
This section contains an accumulative list of all Release Update information
contained in previous releases.
========
NB_6.5.2
========
Etrack Incident = ET1072956
Associated Primary Etrack = ET1051977
Titan cases: 290-795-451
Description:
During multiplexed and Inline Tape Copy (ITC) backups or duplications an
error would occur during an end-of-media (EOM) event that resulted in a
status code 229.
--------------------------------------------------------------------------------
Etrack Incident = ET1129738
Associated Primary Etrack = ET1125756
Titan cases: 320-063-046
Description:
bprd would prematurely terminate during startup if bpdbm took longer to
come up. A change was made to the amount of time bprd will wait for
a connection to bpdbm to be configurable.
--------------------------------------------------------------------------------
Etrack Incident = ET1146636
Associated Primary Etrack = ET1112853
Titan cases: 281-124-171
Description:
The bpjava bplist protocol (BPRD_GET_BPLIST == 224 ) was not providing
results consistent with the 'mirror' bplist command. In addition, bpjava
could not handle the output of commands that were of 'largefile' size.
--------------------------------------------------------------------------------
Etrack Incident = ET1164956 ET1168006
Description:
Added SAN client 4gBit/s QLogic QLA/QLE 246x target mode FC HBA support for
Fibre Transport (FT) media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1167180
Description:
If NetBackup Access Control (NBAC) was activated on a Windows system,
NetBackup Enterprise Media Manager (nbemm) would not shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1163707 ET1214679
Description:
In the Activity Monitor user interface, it is common for jobs to display
as "queued". However, it is not clear to a user as to why the job is
in a waiting state. In situations where a user may have hundreds of
queued jobs, it would be beneficial to have a way to see what resources
are in contention.
The Job Display in the NetBackup Administration Console, Activity Monitor
will include a new column that shows the reason why a job is queued and
in a waiting state. In addition, some of the information that is displayed
in the new column is available by using the job details.
--------------------------------------------------------------------------------
Etrack Incident = ET1166535
Titan cases: 311-336-415
Description:
During a synthetic backup, "Files Written" was incorrectly updated in the
Activity Monitor. In addition, "begin synthetic reader" messages were
missing.
--------------------------------------------------------------------------------
Etrack Incident = ET1169771
Description:
This release contains a new feature that enables the user to choose which
machines should be used for restores and duplications. The following list
describes the added capabilities that this feature offers.
- AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
- SharedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
--------------------------------------------------------------------------------
Etrack Incident = ET1166301
Description:
Additional support has been added that enables AdvancedDisk disk pools to
be configured for multiple StorageServers.
--------------------------------------------------------------------------------
Etrack Incident = ET1062687
Description:
Catalog backups could fail if a pre-NetBackup 6.0 media server is selected
for backup.
Workaround:
To avoid this issue, make sure catalog backups are configured to go to
storage units on NetBackup 6.0 (or later) media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1161381
Description:
bpduplicate would report job success after an optimized-duplication failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1065511
Description:
This release contains additional support of Flash Copy snapshot for an
IBM array.
--------------------------------------------------------------------------------
Etrack Incident = ET1172272
Description:
The vfm_master.conf file was added for Solaris x86 server installs.
--------------------------------------------------------------------------------
Etrack Incident = ET1128543
Description:
A change was made to ensure that the VxFI code correctly uses tstr2str in
the VxFI providers.
--------------------------------------------------------------------------------
Etrack Incident = ET1166793
Associated Primary Etrack = ET1164173
Titan cases: 220-135-395
Description:
Drives could not be deleted from a media server because of case-sensitive
server name matching in the EMM stored procedures.
--------------------------------------------------------------------------------
Etrack Incident = ET1066725
Description:
Changes have been added to address a scalability issue with update calls
for disk volumes and storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1174568
Description:
An API has been created that enables a server to determine the patch
level of a remote host.
--------------------------------------------------------------------------------
Etrack Incident = ET1164151
Description:
Unreadable date format strings were printing out when bpduplicate -help
would print after the -s start date and -e end date commands.
--------------------------------------------------------------------------------
Etrack Incident = ET1172972
Associated Primary Etrack = ET1162893
Titan cases: 240-666-528
Description:
The LIMIT_BANDWIDTH setting was not working on an HP-UX system running on
an IA64 platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1153448
Description:
The nbdevconfig -setSharedDiskSPR 1 command would cause an error if a
SharedDisk storage server did not exist prior to the command being run.
A change has been made that allows the command to be run without creating
a storage server before you run the command.
--------------------------------------------------------------------------------
Etrack Incident = ET1073129
Description:
A change has been added that makes the DSM (un)mount request asynchronous.
--------------------------------------------------------------------------------
Etrack Incident = ET1058133 ET1241088
Titan cases: 240-588-298
Description:
Changes were added that allow the SQL Anywhere database server to run with
the -m option, where the transaction log is truncated when a checkpoint
occurs. This option is set to the server.conf file. If the -m option is
set, an incremental hot catalog backup will always be a full.
In addition, options to nbdb_backup command were added to only backup the
tlog and to truncate it as shown in the following example.
nbdb_backup -online dest [-tlog_only] [-truncate_tlog]
--------------------------------------------------------------------------------
Etrack Incident = ET1173808 ET1191396 ET1225254 ET1224352 ET1224326 ET1229771
ET1232968 ET1233220 ET1232369
Description:
Changes have been added that improve the consistency and usability of the
Job Priority Scheme.
--------------------------------------------------------------------------------
Etrack Incident = ET1162316
Associated Primary Etrack = ET1153592
Titan cases: 220-097-876 281-213-614
Description:
The bpbrm parent for a multiplexed group worked correctly until
123 encrypted backup jobs were processed. At that point, all new
bpbrm.child processes failed with a status 159 before contacting the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1130770
Associated Primary Etrack = ET1083128
Titan cases: 240-602-833
Description:
bprecover would crash while attempting to recover a Bare Metal Restore (BMR)
database file that exceeded 2GB in size.
--------------------------------------------------------------------------------
Etrack Incident = ET1149230
Description:
If an image has aged beyond its longest retention, Lifecycles continue to
try to copy the image. Lifecycles attempt to copy the image until the
copy is complete or until a user cancels it by using nbstlutil.
Changes have been made that change this behavior so that the "persistent
duplication" of an image will stop attempting to complete the copy once
the image has reached the age of the longest specified fixed retention.
--------------------------------------------------------------------------------
Etrack Incident = ET1178482
Associated Primary Etrack = ET1175871
Titan cases: 290-898-929
**Description:
A change has been added that ensures a user does not receive full
NetBackup Administration (root user) privileges via the NetBackup Java
Administration Console after logging in as a normal user.
For additional information about this issue, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308583
--------------------------------------------------------------------------------
Etrack Incident = ET1178234 ET1178268
Description:
A change was made to NBEMM that resolved an issue that caused a core dump
to occur after the patch was applied and the services were recycled.
--------------------------------------------------------------------------------
Etrack Incident = ET1173798
Description:
The NetBackup Resource Broker (nbrb) could generate a core file.
Workaround:
If you encounter this issue, make sure nbemm is running, then restart nbrb.
--------------------------------------------------------------------------------
Etrack Incident = ET1175290
Description:
A NetBackup server was unable to connect to a NOM server after generating
some media and then restarting the nbemm service.
--------------------------------------------------------------------------------
Etrack Incident = ET1180414
Description:
The ACE Timer did not work with embedded fields (as it does under 7.0).
--------------------------------------------------------------------------------
Etrack Incident = ET1141941
Associated Primary Etrack = ET1046705
Titan cases: 240576707
Description:
The Hot Catalog recovery would display an error message when no actual
error occurred.
Additional Notes:
A large warning would appear when no files were recovered because no files
met the criteria.
--------------------------------------------------------------------------------
Etrack Incident = ET1087412
Description:
When a cancel or suspend was initiated, Job Manager's parent job was not
executing clean-up steps to delete the snapshot or run the parent end notify
script.
--------------------------------------------------------------------------------
Etrack Incident = ET1172948
Description:
A change was made to increase the cleaning time for TL4 libraries to five
minutes for all brands.
--------------------------------------------------------------------------------
Etrack Incident = ET1175391
Description:
Changes were added to correct AUTO_UPDATE_ROBOT issues on TL8 libraries.
--------------------------------------------------------------------------------
Etrack Incident = ET1140138
Titan cases: 280-882-431
Description:
The catalog has a query that compares a backup to the previous backup and
lists the files that were deleted between the two backups. This is used
for certain backups on NearStore devices. The query had two issues:
1. The images being queried were not locked, so if one of the images was
expired by a different process prior to opening up the .f file, the query
was failing in an unusual way (attempting to open the IMAGE_FILES file).
2. The query was not checking if the .f file had been successfully opened.
--------------------------------------------------------------------------------
Etrack Incident = ET1158501
Description:
An unreadable value would display in the Job ID, Job type, and status
fields.
--------------------------------------------------------------------------------
Etrack Incident = ET1078362
Description:
The NetBackup Service Layer (NBSL) would crash when the nbsl.xml file was
not created. In addition, the NBSL logging would not occur under such
circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1177686
Description:
A change was added that increases the maximum cap and maximum drives per
panel for ACS in support of the new Sun SL3000 robot.
--------------------------------------------------------------------------------
Etrack Incident = ET1156305
Associated Primary Etrack = ET1181987
Description:
Canceling one child stream of a multi-stream Exchange backup would cause
all peer Exchange stream backups to be canceled. This behavior occurred for
all compound jobs, such as, parent and multiple-child jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1113521
Description:
A change was made to provide information about the (un)mount status for
SharedDisk disk volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET1173803
Description:
Changes were made to address a vmadm error that would occur in the
DiskPool list operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1089294
Titan cases: 290-807-298
Description:
Copies in the catalog that are missing their first fragments are not
cleaned up. A fix has been added that allows automatic cleanup of orphaned
fragments. It occurs as part of the same operation that cleans up expired
copies.
Workaround:
If you were to encounter this issue, you can use the bpimage -deletecopy
command to remove the copies manually.
--------------------------------------------------------------------------------
Etrack Incident = ET1182125
Description:
Enhancements were made to add Snapshot support in a Lifecycle policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1132745
Description:
When user performed an Inventory Disk Pools > Start Inventory operation on
Disk Pools, it would not update the old value.
--------------------------------------------------------------------------------
Etrack Incident = ET1124825
Associated Primary Etrack = ET1120934
Titan cases: 230-424-265
Description:
The NetBackup-Java Administration Console would incorrectly report the
license-key expiration.
--------------------------------------------------------------------------------
Etrack Incident = ET1170793
Description:
A Point-in-Time (PIT) restore would fail when configured with two mirrors.
--------------------------------------------------------------------------------
Etrack Incident = ET1153528
Description:
Due to incorrect memory management, some memory would get released while
it was still in use, resulting in a potential memory corruption. This
issue would occur during that shutdown sequence in STSSvc.
--------------------------------------------------------------------------------
Etrack Incident = ET1175038
Description:
A change was made to address a possible deadlock issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1183650
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 220-141-599
281-218-316 290-883-680
Description:
NOM provides reports for jobs that do not run but are due to run. The
NetBackup Service Layer (NBSL) provides the required job data to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1065835
Description:
The Resource Event Manager creates unnecessary errors while attempting to
get information for pre-NetBackup 6.5 Storage Units. The Disk Service
Manager directs the Resource Event Manager to not pursue information for
back-level storage units using normal methods in NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1065761
Description:
Allow new versions of OpenStorage plug-ins to re-register themselves with
EMM/Disk Service Manager (DSM). In addition, allow DSM to rescan the
plug-in and determine what its capabilities are and store the new ones in
the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1159570 ET1197410
Description:
Changes have been made to fix library signal handling so that a preexisting
handler cannot be overwritten. In addition, a new function,
common_signal_revert has been added. This function intelligently sets the
handler back if it was changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1167158
Description:
A change was made to ensure that the user does not see the wrong storage
server (or multiple storage servers) deleted when they were to run the
nbdevconfig -deletests command.
--------------------------------------------------------------------------------
Etrack Incident = ET1134749
Description:
An insuffucient error message would appear when attempting to delete a
DiskPool with active StorageUnit association.
--------------------------------------------------------------------------------
Etrack Incident = ET1183710
Description:
A new version of the Veritas Unified Logging (VxUL) has been included with
this Release.
--------------------------------------------------------------------------------
Etrack Incident = ET1182952
Description:
NBJM would hang while jobs were being canceled and the BPBRM processes were
being killed during a manual test.
--------------------------------------------------------------------------------
Etrack Incident = ET1145121
Description:
A confusing error message would appear for a busy disk group.
--------------------------------------------------------------------------------
Etrack Incident = ET1072786
Description:
Local VxUL logs were not displaying correctly in NOM. The logs contained
an unreadable hex number for each log line instead of a log message.
--------------------------------------------------------------------------------
Etrack Incident = ET1169863 ET1182021
Description:
Changes were added in this release to address potential security issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1176346
Description:
Added support for the production of additional copies of synthetic backups
using the synthetic read and write process.
This new feature is called Second Copy Synthetics, and it enables a user to
produce more than one copy of a synthetic backup and utilize image copies
other than the primary as the source of image data for the synthetic backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1151267
Description:
The NBSL would create multiple sessions with EMM. A change has been made
that prevents multiple sessions from being created. Only one EMM session
will be created.
--------------------------------------------------------------------------------
Etrack Incident = ET1182008
Associated Primary Etrack = ET1167923
Titan cases: 230-482-665 240655547 311-873-262
Description:
A issue exists that could cause a "Numerical result out of range" error to
occur during a long backup.
Workaround:
If you encounter this error,turn TIR off and reduce the size of the jobs
into smaller jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1103640
Associated Primary Etrack = ET1103581
Titan cases: 240-620-126
Description:
bpbackupdb returns a status code 50 when it is issued from the command line
interface (CLI) and when VxSS is enabled. The administration log reports a
success, Status 0, when initiated from pbadm or the NetBackup-Java
Administration Console.
Workaround:
If you encounter this issue, use the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1167175
Associated Primary Etrack = ET1165582
Titan cases: 240-665-067 281-261-075 290-875-726
Description:
A Zeta file system (ZFS) filesystem is not backed up when the
ALL_LOCAL_DRIVES directive is used.
Workaround:
To resolve this issue, manually add the drive to the include list.
--------------------------------------------------------------------------------
Etrack Incident = ET1159796
Associated Primary Etrack = ET1159696
Titan cases: 220-129-851
Description:
An NBAC job (nbac_cron) fails with a "One or more of Name, Password and
domain are incorrect" error.
Workaround:
To resolve this issue, perform the following:
1. Run ./nbac_cron -Add[At|Cron]
Username: <user>
Password: <pass>
Password: <pass>
Access Control Group: <group>
2. Register account locally as root [Y/N]?: N <-- !!!!
3. Replace ./nbac_cron -Setup[At|Cron] with:
export VXSS_CREDENTIAL_PATH=~/.vxss/credential.crat
bpnbat -login
Broker: <broker>
Port: <enter, probably>
Authentication Type: vx
Authentication Domain: CronAt_<user> <-- same <user> as above
Name: CronAt_<user> <-- same <user> as above
Password: <pass> <-- same <pass as above Operation completed
successfully
4. Once this is finsihed, set the env var VXSS_CREDENTIAL_PATH as above
for the vbr agent.
--------------------------------------------------------------------------------
Etrack Incident = ET1060575 ET1214253 ET1216815 ET1216692 ET1217125 ET1217868
ET1215768 ET1216893 ET1217051 ET1213165 ET1219082 ET1212454 ET1219020 ET1230246
ET1230243
Titan cases: 240-576-203 240-588-298
Description:
An enhancement has been made to provide a Database Administrator Tool for
the NetBackup relational databases. This new tool is designed to make it
easier for users to perform database administration tasks on NetBackup
databases.
--------------------------------------------------------------------------------
Etrack Incident = ET1185176
Associated Primary Etrack = ET1183187
Titan cases: 311-786-349
Description:
Using the -L option with the bpduplicate, bpimport, and bpverify commands
would cause a failure and core dump on HP-UX IA64 system.
Workaround:
To avoid this issue, do not use the -L option.
--------------------------------------------------------------------------------
Etrack Incident = ET1146898
Description:
An enhancement has been added to this release that enables VBR to gain
access to the size and physical size variable data for Open Storage. This
enables VBR to more accurately report on Open Storage plug-ins that do
de-duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1056443
Associated Primary Etrack = ET1039776
Titan cases: 280-885-521 290-938-579
Description:
If the bp.conf SERVER entry was changed from a short name to a fully
qualified domain name (FQDN) or vice versa, and a hot catalog backup with
vault was performed, the Vault job would fail with a status 294, even
though the catalog backup was successful.
Now, instead of using gethostname() results when Vault performs a
validation, the client name (as configured in the policy) is used.
Workaround:
If you encounter this issue (on UNIX systems only), create a symbolic link
between the FQDN and the short names in the imageDB directory.
--------------------------------------------------------------------------------
Etrack Incident = ET1152640
Associated Primary Etrack = ET1144027
Titan cases: 220-109-428
Description:
The catalog compression interval could not be set on master servers running
HP-UX IA64, Windows IA64, or Windows AMD64.
--------------------------------------------------------------------------------
Etrack Incident = ET1186863
Description:
The NetBackup Release Broker (NBRB) would crash if it could not connect or
communicate with EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET1186087
Description:
Changes were added in this release to improve product stability by fixing
NULL references in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack Incident = ET1188492
Description:
Changes have been added to this release to enhance the job-priority
capabilities within NetBackup. New default values have been added for each
job type, a user can set the priority from the command line interface, and
a user can now dynamically change the job priority from the NetBackup
Administration Consoles (including Java, Windows, and NOM).
--------------------------------------------------------------------------------
Etrack Incident = ET1188093
Associated Primary Etrack = ET925827
Titan cases: 280-912-721
Description:
Catalog compression routines were attempting to compress images which had
been archived. This resulted in unnecessary entries in the NetBackup Error
report.
--------------------------------------------------------------------------------
Etrack Incident = ET1189537
Description:
This release contains NBSL changes to support Storage life cycle policies
for Snapshots. More specifically, the converter has been modified to
incorporate the following two new constants:
1)SS_USE4_SNAPSHOT->NBSS_USE4_SNAPSHOT
2)SS_USE4_MAX->NBSS_USE4_MAX
--------------------------------------------------------------------------------
Etrack Incident = ET1143916
Description:
NOM would not start or stop services on media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1189076
Description:
A problem existed that allowed the HSManager list to contain the same entry
multiple times.
--------------------------------------------------------------------------------
Etrack Incident = ET1189094
Description:
Changes were made to address NBSL core dump issues after creating a tape
STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1081659 ET1099902 ET1183054 ET1173791 ET1183182 ET1193043
ET1081659 ET1143425 ET1183211 ET1155436 ET1200208 ET1158077 ET1197526 ET1129982
ET1156265 ET1151156 ET1201126 ET1204321 ET1211954 ET1214165 ET1220078 ET1220695
ET1219827 ET1221698 ET1221686 ET1222264
Associated Primary Etrack = ET1147612
Titan cases: 320-071-197
Description:
The NetBackup Policy Execution Manager (PEM) has been refactored to improve
stability, scalability, and extensibility.
--------------------------------------------------------------------------------
Etrack Incident = ET1189901
Associated Primary Etrack = ET1178444
Titan cases: 240-689-644
Description:
The NetBackup Resource Broker (RB) may not respect the MUST_USE_LOCAL_DRIVE
and DONT_USE_SLAVE setting when joining a job to an existing multiplexed
(MPX) group.
--------------------------------------------------------------------------------
Etrack Incident = ET1139682
Associated Primary Etrack = ET1129815
Titan cases: 311-694-272
Description:
A raw partition restore failed on HP-UX. In addition, the restored
partition was corrupted.
Additional Notes:
Depending on where the corruption occurred the partition might not be
mountable.
--------------------------------------------------------------------------------
Etrack Incident = ET1190785
Description:
The release of NetBackup contains a new feature that allows Fibre Transport
jobs to write to tape storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1154385
Description:
Formatting Logical Unit Numbers (LUNs) of an HP EVA disk array with
UFS or VXFS caused an error to occur on Solaris 10 with an Emulex card.
In the above configuration, the HP-EVA targets were shown as array-ctrl
and did not get scan, which caused the device discovery to fail for
HP-EVA LUNS.
--------------------------------------------------------------------------------
Etrack Incident = ET1157874
Associated Primary Etrack = ET1154612
Titan cases: 311-639-750
Description:
Small spare files on HP-UX were not being restored properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1190511
Description:
The NetBackup Job Manager failed to cancel a job because it determined that
bpbrm had not started yet. A change was made to the Job Manager to set the
state to indicate bpbrm had been started. Thus, if a cancel is processed,
it then sends a signal to bpbrm allowing the cancel to work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1187864
Description:
The stream discovery was not honoring the preprocess interval. A change
was made to the stream discovery to honor the preprocess interval on a
per-policy basis by creating a separate stream file for each policy. In
addition, the -streams option was removed from the bpcoverage command to
allow the duplicate stream discovery code to be purged.
--------------------------------------------------------------------------------
Etrack Incident = ET1190656
Description:
A change was made to disable the use of multiple StorageServers for the
AdvancedDisk option on Windows media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1157433
Description:
The NetBackup Job Manager (nbjm) would pass an unintended keyword phrase,
"-P" for a Synthetic backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1101618
Description:
Changes were added to address performance issues with Policy Manager
collector. The initial loading of policies were timing-out in NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1189511
Description:
A change was made to the NetBackup Service Layer (NBSL) that ensures a
RequestID is sent instead of a Request GUID in PendingRequestInfo.
--------------------------------------------------------------------------------
Etrack Incident = ET1176221
Associated Primary Etrack = ET1157114
Titan cases: 290-652-172
Description:
A change has been made to address an issue that caused a core dump in NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET1180939
Description:
The new Preserve multiplexing option is available to preserve
multiplexing for tape-to-tape duplication within a storage lifecycle.
This option option works best in environments where duplicating backups
to lifecycle destinations serves to vault backups and where the
possibility of a restore from a multiplexed backup is small.
For more information about this new feature, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack Incident = ET1186550
Associated Primary Etrack = ET1166359
Titan cases: 290-887-145
Description:
The detailed status of successful restore from a Basic Disk showed a
Warning status 800, "Fibre Transport resources are not available".
--------------------------------------------------------------------------------
Etrack Incident = ET1124933
Associated Primary Etrack = ET1120656
Titan cases: 290-821-914 311-887-438
Description:
A PureDisk export policy would fail with a status 227 because a wrong image
path was being used to try and write to the file.
--------------------------------------------------------------------------------
Etrack Incident = ET1168735
Description:
A change has been made to ensure that NOM sends complete error logs.
--------------------------------------------------------------------------------
Etrack Incident = ET1192856
Description:
Changes have been added to address memory leak issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1176263
Associated Primary Etrack = ET1160602
Titan cases: 290-869-698
Description:
The bpplcatdrinfo command ignores the -Modify and -Set options when
changing the setting on a remote master server from a local master server.
Workaround:
To resolve this issue, you can temporarily change the default master server
to be one of those specified with the -M option. Or you can create a dummy
catalog policy on the default master server so that when bpplcatdrinfo
checks whether the name is valid, it finds something.
Additional Notes:
The command checks whether the given policy name is for a catalog-backup
policy, but it does so on the default master server instead of on the
servers specified with the -M option.
--------------------------------------------------------------------------------
Etrack Incident = ET1194916
Description:
If a user configuration has one symetrix array and another array attached
to the local array in a DR setup, then in such a configuration the user
would not be able to list the devices for creating a DiskPool. Because this
listing would fail, the user would not be able to create a DiskPool for
any symetrix array.
--------------------------------------------------------------------------------
Etrack Incident = ET1090933
Description:
An issue existed that could cause the nbproxy for jobs to wait indefinitely
if NOM had issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1193420 ET1164441
Description:
Users were unable to create a Standard and DB2 policy with the option
"Perform Snapshot backup" enabled. bpjava was rejecting the bpplinfo
command because it contained a ";" character in the command to be
executed by the shell.
Workaround:
If you encounter this issue, do not use a ";" character in the
-snapshot_method_args argument.
--------------------------------------------------------------------------------
Etrack Incident = ET1167178
Associated Primary Etrack = ET1160557
Titan cases: 220-126-112
Description:
Changes were made to address some allocation and unload issues that were
occurring.
--------------------------------------------------------------------------------
Etrack Incident = ET1051426 ET1199018
Description:
The policy command line interface (CLI) did not have a mechanism to
prevent one operator from overwriting policy updates made by another
operator. This patch displays the current "generation" for the policy in
the output from bppllist command. Policy commands such as bpplinfo and
bpplinclude now have a "-generation" option. If the generation is
supplied, the catalog will verify that it matches the current generation
for the policy and fail the request if it does not.
--------------------------------------------------------------------------------
Etrack Incident = ET1134820
Description:
After catalog recovery, the NetBackup scheduler was suspended. NetBackup
would not run scheduled backup jobs until NetBackup was stopped and
restarted. A warning message is now displayed at the end of the catalog
recovery to indicate this.
--------------------------------------------------------------------------------
Etrack Incident = ET1193176
Description:
A change was made to address a Resource allocation management problem that
would occur after an (un)mount failure for SharedDisk occurred.
--------------------------------------------------------------------------------
Etrack Incident = ET1159723
Associated Primary Etrack = ET1086130
Titan cases: 290-821-682
Description:
Bpdbjobs would produce an incorrect output if the job-database messages
included carriage returns.
--------------------------------------------------------------------------------
Etrack Incident = ET1159607
Description:
The parent job's estimated size and file count are always zero and need to
be set for the correct volume to be selected by resource broker. A change
to the Policy Execution Manager was made to set the parent's estimated size
to the largest value of all of its children.
--------------------------------------------------------------------------------
Etrack Incident = ET1117080
Description:
If for a netapp filer, both credentials (such as, fas3020c1 and
fas3020c1.vxind.veritas.com) are added, only one of them is added to the
connection list, because the filer serial number is same for both.
Now suppose that the fas3020c1 credential was the one that was added. If a
user tried to find a connection object for fas3020c1.vxdind.veritas.com,
the connection fails even though proper credentials were supplied.
Workaround:
To avoid this issue, remove the duplicate entries from the credential list
and then give the FQDN of the filer.
--------------------------------------------------------------------------------
Etrack Incident = ET1124031
Description:
Snapshot backups fail during a device import for non-Sun-branded HBA drivers
due to lun number caching.
Workaround:
To work around this issue, populate sd.conf with 256 entries. Once the limit
has been reached the caching logic defaults to array for assigning a lun.
One side effect to this work around is that a large sd.conf will increase
the device rescanning time.
--------------------------------------------------------------------------------
Etrack Incident = ET1132295
Description:
Backup of a volume to snapshot (with "Snapshot Only" set in the schedule)
would not run until a tape drive was available.
--------------------------------------------------------------------------------
Etrack Incident = ET1167366 ET1191706
Description:
With the Language Pack installed, the nbshareddisk release command would
not capture the user-defined identifier's (UDID). The following error
message appears in Japaneses and the UDID for each LUN is not captured.
"List of the UDID that can't access to the host"
If Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each LUN.
"Released reservation on device"
--------------------------------------------------------------------------------
Etrack Incident = ET1195919
Description:
Changes were made to add more exception handling.
--------------------------------------------------------------------------------
Etrack Incident = ET1107364
Associated Primary Etrack = ET1105708
Titan cases: 281-158-304
Description:
The Resource Broker would not honor an "Allow multiple retentions per
media" setting while joining a new job to an existing Multiplex group.
--------------------------------------------------------------------------------
Etrack Incident = ET1182274
Description:
A Checkpoint backup job that was targeted to a storage unit group
(or ANY) could go to a different media server after start up. This would
make the image non-restorable.
--------------------------------------------------------------------------------
Etrack Incident = ET1199296
Description:
Changes have been added to ensure that nbemm does not crash while running
the "Device Configuration Wizard".
--------------------------------------------------------------------------------
Etrack Incident = ET1163525
Associated Primary Etrack = ET1161321
Description:
When the touch file /usr/openv/netbackup/HARD_LINK_AS_FILE is present,
bpbkar treats all hard-links as a normal file.
Additional Notes:
This increases the size of an overall backup and restore operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1199959
Description:
Changes have been added to address the following issues:
1) The return status of bpcr_read_dir_rqst was checked and it was
determined that the bpcr_read_dir_rqst() call returns positive
values. A change was made to correct this call.
2) The bpcr_get_process_list_rqst call returns either a 0 or a positive
error number while checking was only occurring for a negative number.
This may have caused a memory leak.
3) Input validation should be tighter in Volume* files.
--------------------------------------------------------------------------------
Etrack Incident = ET1195138
Description:
Changes have been made to address NBSL core dumps on the master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1201579
Description:
A change has been added to address a potential crash issue with NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1200944
Associated Primary Etrack = ET999515
Titan cases: 281-010-333
Description:
Backups that have True Image Restore (TIR) fragments that span media would
fail because of an issue found in the media reservation calculation. This
issue caused bpduplicate jobs to fail with an status 96 error similar to
the following.
00:00:00 INF - Cannot obtain resources for this job : error [96]
--------------------------------------------------------------------------------
Etrack Incident = ET1187778
Description:
A possible security weakness in the Windows user interface schedule
component that could have led to a crash or potential unauthorized access
has been resolved.
--------------------------------------------------------------------------------
Etrack Incident = ET1193100 ET1225573
Associated Primary Etrack = ET1179480
Titan cases: 240-682-949
Description:
The command, tpconfig -add -drpath, will add paths with an invalid drive
status.
Workaround:
After adding the drive path, use the following command to "UP" the drive
path.
tpconfig -update -drpath -drstatus up
--------------------------------------------------------------------------------
Etrack Incident = ET1202995
Description:
A catalog message would not show the replacement string for messages that
were logged by array.
--------------------------------------------------------------------------------
Etrack Incident = ET1194501
Description:
Added Device Mappings for new hardware updates.
--------------------------------------------------------------------------------
Etrack Incident = ET1181027
Associated Primary Etrack = ET1162500
Titan cases: 220-131-929
Description:
A -preview_range option has been added for the bpclimagelist command that
accepts a range of dates, versus a singular date that the -preview option
provides.
Additional Notes:
Like -preview, the -preview_range option is not documented.
--------------------------------------------------------------------------------
Etrack Incident = ET1067020
Associated Primary Etrack = ET1062088
Titan cases: 320-049-434
Description:
A bpdbm crash can occur during a recovery, if a damaged image file exists
prior to the recovery.
Workaround:
To avoid this issue, manually remove all damaged image files before
attempting a recovery.
--------------------------------------------------------------------------------
Etrack Incident = ET1152607
Associated Primary Etrack = ET1136267
Titan cases: 320-064-173
Description:
The first stream of a multistream backup would end with a Status Code 815.
Trying the backup again could produce a successful backup. This was a
random error that never occurred consecutively on the same policy or
client. The error would occur when using disk and tape storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1155538
Description:
Modifications were made to the bpdm volume cleanup process, which deletes
images from disk, to return the proper error code after a failure occurs.
--------------------------------------------------------------------------------
Etrack Incident = ET1203224
Description:
When a suspended job was canceled, the NetBackup Job Manager (NBJM) would
not notify the Policy Execution Manager (PEM).
--------------------------------------------------------------------------------
Etrack Incident = ET1108377
Description:
Changes have been made to ensure media deassignment will not proceed if
fragment records still exist on the media. If fragments do not exist, then
deassignment will proceed normally.
--------------------------------------------------------------------------------
Etrack Incident = ET1187942 ET1234158
Titan cases: 320-081-486
Description:
The create_nbdb command will display the actions that it will be performing
when deleting and creating a new NBDB database, and, get confirmation
from the user before continuing.
--------------------------------------------------------------------------------
Etrack Incident = ET1203477
Description:
The client name in required resources was not using the client name from
the policy. In addition, the ShareGroup and pool fields were being set
correctly and was changed to follow the order of precedence which is
schedule, policy, and default value, respectively.
--------------------------------------------------------------------------------
Etrack Incident = ET1200903
Associated Primary Etrack = ET1194575
Titan cases: 320-074-249
Description:
A change was added to correct an issue that occurred during an ACS multiple
eject that caused Vault to loop while waiting for an eject status.
--------------------------------------------------------------------------------
Etrack Incident = ET1200907
Associated Primary Etrack = ET1114189
Titan cases: 220-091-399
Description:
Corrected an issue where TLDCD would lose a handle when attempting to talk
to a robot that was controlled through an NDMP filer and the robot was down.
--------------------------------------------------------------------------------
Etrack Incident = ET1168083
Description:
A change has been made to address a bpdbm crash issue that would occur
when it was passed invalid start and end dates. It is recommended practice
that the start date precede the end date.
--------------------------------------------------------------------------------
Etrack Incident = ET1205079
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1202336
Description:
A change was made to improve performance for NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1202335
Description:
Multiple changes have been added to improve stability in the NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1206062
Description:
Media mount operations could get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1200854
Description:
A change was made to address an NBConsole crash issue that would occur in
the Activity Monitor or when switching servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1187198 ET1206945
Description:
During the SharePoint SSP SQL database restore sequence, the services,
administration site, and search databases are left loading with or without
the commit flag being set.
--------------------------------------------------------------------------------
Etrack Incident = ET1203349
Description:
A FAIL_MODE configuration for a multiple copy synthetic backup would
default to a value of ALL. The default mode was not being set correctly for
both the default case (not set in configuration file) or when it was set in
the configuration file.
--------------------------------------------------------------------------------
Etrack Incident = ET1158733
Description:
Backups to storage units that exceed the high water mark would fail with
a status code 129 (disk full). In addition, Activity Monitor would not
indicate that reason may be due to the high water mark being exceeded.
--------------------------------------------------------------------------------
Etrack Incident = ET1203235
Description:
A change was added to detect a failed stream discovery job if the file list
is empty. If, in this situation, the file list is empty, a status 112 will
occur, thus enabling the user to detect the problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1190471
Description:
bpmedialist would fail to use the EMM database for mlist functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1207061
Associated Primary Etrack = ET1102562
Titan cases: 220-102-040
Description:
A change was made that ensures NOM will show accurate job data of inline
tape jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1205296
Description:
Changes to the attributes in the Host Properties > Master Server >
Properties > SharedDisk window were not displaying correctly in the
user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1207047
Associated Primary Etrack = ET1182905
Titan cases: 320-055-726
Description:
An issue existed where users were unable to cancel certain jobs and the
active job would exit with a status -1. A change has been made to address
this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1204443
Description:
If all the FAT pipes are unavailable or unallocated, then a job must fail.
Media and Device Selection (MDS) should not queue on those FT resources.
--------------------------------------------------------------------------------
Etrack Incident = ET1196910
Associated Primary Etrack = ET1196861
Titan cases: 240-760-340 290-907-979 320-094-359
Description:
Bare Metal Boot Server install is fixed for linux2.6 platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1197310
Description:
The nbdbms_start_server -stat command would parse and use an incorrect
value for the port.
--------------------------------------------------------------------------------
Etrack Incident = ET1077508
Description:
NBJM has been changed to shutdown gracefully instead of exiting.
--------------------------------------------------------------------------------
Etrack Incident = ET1209325
Description:
If multiple duplications are run simultaneously using the same source image
(with different copy numbers), one of the duplications will fail.
Workaround:
To avoid this issue, do not run multiple duplications simultaneously using
the same source image, too close together. You may need to create a script
to do this.
--------------------------------------------------------------------------------
Etrack Incident = ET1193064
Description:
NBFSD would not support files larger than 3GB. In addition, some issues
might occur if any files within an image were larger than 4GB.
--------------------------------------------------------------------------------
Etrack Incident = ET1164771
Description:
A request would not be properly retried if an error occurred while getting
the device list.
--------------------------------------------------------------------------------
Etrack Incident = ET1033253 ET1169737
Description:
A change has been made to reclassify the Veritas Unified Logging (VxUL)
Log messages, per new developer guidelines.
--------------------------------------------------------------------------------
Etrack Incident = ET1209400 ET1214062 ET1212619 ET1217901 ET1217907 ET1216959
ET1219557 ET1219635 ET1219526 ET1219430 ET1219437 ET1220562 ET1222057 ET1224127
ET1225893 ET1225770 ET1225833 ET1221466 ET1229628 ET1229008 ET1230396 ET1220532
ET1230961 ET1229752 ET1228886 ET1232418
Description:
The addition of an Encryption Key Management Service (KMS) has been added
to NetBackup in this release.
--------------------------------------------------------------------------------
Etrack Incident = ET1089306
Description:
The nbpushdata -remove option now completely removes disk storage unit
related information from the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET1210332
Description:
A backup would fail when attempting to use an unlabeled media that was
placed in a standalone drive.
Workaround:
To avoid this issue, label the media using bplabel before you use it in a
standalone drive.
--------------------------------------------------------------------------------
Etrack Incident = ET1133195
Associated Primary Etrack = ET1032373
Titan cases: 240-540-817
Description:
bpstuadd creates a SERVER entry in the master bp.conf file even though
the MEDIA_SERVER entry already exists.
Workaround:
After running bpstuadd, manually modify the server list to remove the
SERVER entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1193951
Description:
Policy Execution Manager failed to start scheduled jobs on Tru64 ALPHA
platforms because a timer was not initiated due to ACE_Time_Value::max_time
being zero.
Workaround:
If you should encounter this error, use NB_INFINITY.
--------------------------------------------------------------------------------
Etrack Incident = ET1117658
Description:
A change has been made to correct an issue with inline tape copy (ITC) to
BasicDisk duplications that span BasicDisk type storage units (STUs).
--------------------------------------------------------------------------------
Etrack Incident = ET1207651
Description:
The NetBackup Job Manager would fail to delete the snapshot for WOFB backup
jobs when streaming was disabled. A change was made in the Job Manager to
save the snapshot ID so that when the Policy Execution Manager initiates a
snapshot cleanup, the Job Manager can find the snapshot ID in the PARAMS
file.
--------------------------------------------------------------------------------
Etrack Incident = ET1152497
Description:
A problem was found that caused the NOM server thread count to increase to
a high number. This increased thread count rendered the NOM user interface
non-accessible. A change was made to endure that the NOM login does not
take more than two or three minutes, even if the server has a sizable load.
--------------------------------------------------------------------------------
Etrack Incident = ET1206423
Titan cases: 220-184-367
Description:
Some of the EMC CLARiiON LUNs were not enumerated as part of nbshareddisk
list output.
Some of the LUNs of the array were considered, "hot spare" and cause the
parsing for this to fail in such a way that subsequent LUN information was
ignored. Because of this, some of the valid LUNS were not enumerated.
--------------------------------------------------------------------------------
Etrack Incident = ET1193738
Associated Primary Etrack = ET1187817
Titan cases: 281-276-313 290-860-580
Description:
A change has been made to enable large-file support while opening the error
logs: /usr/openv/netbackup/db/error/log_<ctime>.
Workaround:
If the daily error log grows larger than 2GB in size, you can remove or
rename it and then restart the daemons.
--------------------------------------------------------------------------------
Etrack Incident = ET1124155
Description:
Deleting a server that was the last write host of an allocated media would
fail even if there were other valid servers in the media group that could
still use the media.
Workaround:
Manually move the media to another server in the media group before deleting
the server.
--------------------------------------------------------------------------------
Etrack Incident = ET1177472
Description:
IBM DS credentials would appear in log file whenever an IBM provider would
produce an exception while executing various commands. A change was made to
suppress the password in the exception.
--------------------------------------------------------------------------------
Etrack Incident = ET1213670
Description:
In case there are more than one device in a single call to import,
NetBackup would provide some intelligence by storing the host connection
information within the storage unit.
In most instances, the hostConnection name on the array was given as,
"exampleHost" while the actual hostname was exampleHost.subnet.domain.com.
This caused the comparison to fail with no host name left for the mapping
or unmasking operation on the array.
--------------------------------------------------------------------------------
Etrack Incident = ET1146542
Description:
Changes were added in this release to allow an import of a media from a
scratch pool.
--------------------------------------------------------------------------------
Etrack Incident = ET1047988
Description:
The error message returned by bpmedia attempting to do an operation on a
media not assigned to that server is misleading.
Workaround:
A more descriptive error code and message is found in the logs for bpmedia
and nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1214101
Associated Primary Etrack = ET1159481
Titan cases: 311-718-110 281-277-146
Description:
The following sequence of events would cause the catalog recovery to
complete with a status 0, however you would be unable to freeze the used
media in the catalog recovery.
1. Run a full online catalog backup.
2. Remove the NetBackup package and then reinstalled a new package.
3. Setup a storage unit and run an inventory.
4. Run a catalog recovery using the wizard.
--------------------------------------------------------------------------------
Etrack Incident = ET1045886
Description:
Added the ability to display disk-mount, failure reason codes in the
Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET1205703
Description:
A change was made to address a bpjobd core dump issue originally discovered
on a Tru64 master server and it spans all platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1192264
Description:
bpmedialist would list media multiple times if it was assigned to a cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1214150
Description:
A change was made to ensure that you can install this release on a
SunCluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1215593
Description:
A change was made to address an NBEMM core dump issue that occurred during
internal testing efforts.
--------------------------------------------------------------------------------
Etrack Incident = ET1215487
Titan cases: 320-087-606
Description:
A change was made to address "allocation failed" errors receiving in the
Activity Monitor.
Additional Notes:
This issue only affected Solaris and Unixware.
--------------------------------------------------------------------------------
Etrack Incident = ET1210546
Description:
JobPolicies were not visible in NOM for a Solaris 10 X64-managed server.
--------------------------------------------------------------------------------
Etrack Incident = ET1201414
Description:
Fixed a problem with taking a snapshot with a true device name on Solaris.
Devices with a namespace like the following could not be supported.
/devices/pci@1d,700000/fibre-channel@1,1/fp@0,0/ssd@w50060e801029f700,12:
c,raw
Improvements to logging have been made for both UNIX and Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1194146
Description:
A change was made to remove older, unused code and files from NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1169475
Description:
After enabling NBAC, then running bpnbat -login for the first time and
providing an empty domain value would cause it to abort and dump core.
--------------------------------------------------------------------------------
Etrack Incident = ET1193751
Description:
A change was added to remove an extraneous dependency from the Makefile.
--------------------------------------------------------------------------------
Etrack Incident = ET1216307
Description:
Attempting a Snapshot backup for an IBMDS4K-fim would cause a hang to
occur. This issue was observed when the output of some of the SMCLI commands
were not in an expected format.
--------------------------------------------------------------------------------
Etrack Incident = ET1217553
Description:
A change was made to ensure that there are no duplicate message IDs as new
message strings are being added.
--------------------------------------------------------------------------------
Etrack Incident = ET1219038
Description:
Added SharedDisk support for RedHat Linux and SuSe Linux systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1202823
Description:
It was possible that after a duplication was started bptm could be delayed
by mounting issues or something similar. In this case it might be delayed
long enough for bpdm to attempt to connect to bptm over the socket that it
expects to be available, and timeout before bptm has a chance to create the
socket. The lack of vnet connection retries caused this scenario to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1219898
Associated Primary Etrack = ET1220320
Titan cases: 220-216-339
Description:
The bppllist -inventory option would fail to detect deleted policies, and
schedule and clients that were deleted from clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1219039
Description:
Added support for SharedDisk using SCSI Persistent Reservations on the
RedHat 4.0 Update 5 OS platforms. This proliferation encompasses Intel and
AMD x86 and x64 platforms for SharedDisk media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1202383
Description:
An issue can occur with an Instant Recovery Backup Policy with new
hardware FIMs that have an unequal number of targets associated with all
of the sources. For example, an Instant Recovery Backup Policy with new
hardware FIMs, has two resources, resource A and resource B. Resource A
has three targets: A1, A2, and A3 while resource B has one target, B1. In
this example, the first backup is successful, however, for the second
backup the snapshot resource spec for B is not received and it fails.
Workaround:
If you encounter this issue, change the policy so that you have an equal
number of targets for all of the sources.
--------------------------------------------------------------------------------
Etrack Incident = ET1214304
Description:
The schedule name was not displayed in the Activity Monitor for the jobs
that would only take snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1220901
Associated Primary Etrack = ET1218116
Titan cases: 311-842-209
Description:
Offline catalog backups were failing with a status 124 when the IGNORE_XATTR
setting was configured on the Master server.
Workaround:
If you encounter this issue, remove the IGNORE_XATTR setting on the Master
server when performing the cold catalog backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1102370
Description:
Modified backup selections would display as unreadable characters in the
output.
--------------------------------------------------------------------------------
Etrack Incident = ET1203744
Associated Primary Etrack = ET1195316
Titan cases: 311-783-307
Description:
A backup job with the DISABLE_JOB_LOGGING option would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1204493
Associated Primary Etrack = ET1204113
Titan cases: 240-713-639
Description:
Individual file restores from Flashbackup images were failing with a
status 5 when a full path within the image exceeded 1024 characters.
Workaround:
To avoid this issue, perform a full restore of the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1212228
Associated Primary Etrack = ET1220745
Titan cases: 290-914-792 290-956-352
Description:
NetBackup services would crash on AIX systems if the services were down.
--------------------------------------------------------------------------------
Etrack Incident = ET1208344
Description:
Additions and modifications have been made for NOM in the NBSL interfaces.
--------------------------------------------------------------------------------
Etrack Incident = ET1208227
Description:
A change was made to address a core dump issue with nbfirescan.
--------------------------------------------------------------------------------
Etrack Incident = ET1220060
Description:
NBJM would sometimes crash on shutdown if there were active parent jobs
trying to use the connection factory.
--------------------------------------------------------------------------------
Etrack Incident = ET1222212
Description:
The StorageServer attributes were incomplete for some OST servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1221166
Description:
Policy updates were not reflected in NOM after stopping a policy proxy in
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1220066
Description:
The automatic duplication would not start on time for a snapshot-based
backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1210010
Description:
Changes have been made to TLD robotics multipath control and setup, such as
the ability to add manual path control, the ability to view paths, and the
ability to turn a feature on or off using robtest/tldtest.
--------------------------------------------------------------------------------
Etrack Incident = ET1220679
Description:
Memory leaks would occur when devices were fetched. In addition, the client
program would crash if a memory allocation failed during a device fetch.
--------------------------------------------------------------------------------
Etrack Incident = ET1166549
Description:
This release contains multiple changes to enhance FlashBackup VMWare.
--------------------------------------------------------------------------------
Etrack Incident = ET1136148
Description:
If media server is in administrative pause state, the nbemmcmd -listhosts
-verbose command should show this paused state.
Workaround:
nbemmcmd -listhosts -verbose displays an integer value for machineState.
If this is an odd number (least significant bit set), the host is in an
administrative pause state.
--------------------------------------------------------------------------------
Etrack Incident = ET1172024 ET1184726 ET1226766
Description:
On a very busy system nbemm could deadlock or core dump.
Workaround:
If you encounter this issue, increase the number of DB connections.
--------------------------------------------------------------------------------
Etrack Incident = ET1222434 ET1220233 ET1215831 ET1214310 ET1221294 ET1227571
ET1229090 ET1228402 ET1231929 ET1230782 ET1235565 ET1230708 ET1236958 ET1231255
ET1233979 ET1194635 ET1242006 ET1242896 ET1237329 ET1241922 ET1239700 ET1238896
ET1235638 ET1236954 ET1247224
Associated Primary Etrack = ET1134318
Titan cases: 311-682-546
Description:
PEM has been refactored for improved stability, scalability, and
extensibility.
--------------------------------------------------------------------------------
Etrack Incident = ET1209391
Description:
Both nbemm and nbrb invokes the notification script. They start the script
and wait for the script to complete. This can cause a block for some time
with the calling thread, and if the script started by nbemm calls back into
nbemm, it can lead to a deadlock.
--------------------------------------------------------------------------------
Etrack Incident = ET1219962
Description:
Sharepoint backups would fail if the allow multiple data streams was set to
false. A change was made to the Policy Execution Manager to ignore this
flag. In addition, the change validates the place holder image so that
Sharepoint jobs are not continually being restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1215377 ET1223858
Description:
Changes have been added to correct some SIS issues in capacity management.
--------------------------------------------------------------------------------
Etrack Incident = ET1219687
Description:
A change was made to merge sections two and three of the job params file to
allow a Windows Open File Backup (WOFB) job that has streaming disabled to
save the snapshot ID of the parent job to the params file so that the
snapshot can be deleted later using the snapshot ID that is stored in the
jobs params file. The original design did not allow the signature of the
params file to change once created.
--------------------------------------------------------------------------------
Etrack Incident = ET1147842
Description:
A change has been made in NOM so that it relies on the hostSession.ping
(synchronous) method for finding the liveness of a connection, rather than
using heartbeats. This change means the recovery strategy must change for
NBSL so that it too no longer relies on heartbeats.
--------------------------------------------------------------------------------
Etrack Incident = ET1224240
Description:
A change was made to address an issue that would cause NBJM to crash on
shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET619166
Description:
A change has been made to ensure that the correct messages are logged in
the syslog when there are zero cleanings remaining for a media. A message
similar to the following should be logged.
Cleaning tape CLN065 has 0 cleanings left
--------------------------------------------------------------------------------
Etrack Incident = ET1221669
Description:
A change has been made to address a core dump issue found with nbrmms.
--------------------------------------------------------------------------------
Etrack Incident = ET1219679
Description:
An NBSL deadlock may occur with a volume fetch and getNextPage operation and
may cause the NBSL to not terminate cleanly.
Workaround:
If you encounter this issue, stop and restart the NBSL service.
--------------------------------------------------------------------------------
Etrack Incident = ET1182185
Description:
The NetBackup 6.5.1 patch install would remove PureDisk from the Disk Pool
Type offering when no PureDisk Disk Pools were configured.
--------------------------------------------------------------------------------
Etrack Incident = ET1204359
Associated Primary Etrack = ET1204445
Titan cases: 220-302-209 320-083-263
Description:
This release contains enhancements for better support management of
NetBackup 5.1 legacy images on upgraded DSSUs.
--------------------------------------------------------------------------------
Etrack Incident = ET1210921
Description:
A multi-path, standalone, non-shared drive caused confusion in EMM. EMM
would think the scan path was different than the one that ltid was using.
--------------------------------------------------------------------------------
Etrack Incident = ET1178113
Description:
A change was made to implement server-side caching for the device monitor on
the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1225918
Description:
A change was made to correct a failure that would occur with pairvolstat
on high end Hitachi arrays.
--------------------------------------------------------------------------------
Etrack Incident = ET1226849
Description:
The bpfrag command used to replace a fragment record fails with a
"no entity found" found error.
Workaround:
If you encounter this error, configure a non-fully-qualified client name
in the NetBackup policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1215580
Description:
NetBackup will queue backup jobs to a disk storage unit if it thinks there
is not enough space on the disk to store the backups. For disk storage
units with SIS devices, the device may be able to store the backup because
of data deduplication. The change causes NetBackup to not queue backup
jobs to SIS devices.
--------------------------------------------------------------------------------
Etrack Incident = ET1226421 ET1212341
Description:
In an IBM RS/6000 system the volume snapshot information is cached as
part of a select call and then use it in a make operation. If only one
target has "maintain snapshot for instance recovery" set then during a
second backup, the delete call for the previous image and the create call
of new image were being interleaved. This resulted in a backup failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1225755
Description:
The state details were not being shown for jobs that were run outside of
NBJM's control, such as bpverify, bpduplicate, bpimport, etc..
--------------------------------------------------------------------------------
Etrack Incident = ET1229830
Description:
The device allocator (DA) would not respect a NetBackup 5.1 host's
SSO_SCAN_ABILITY zero setting. A host's scanability must be set using
nbemmcmd on the EMM server. The vm.conf entry is no longer honored.
--------------------------------------------------------------------------------
Etrack Incident = ET1228237
Description:
The nbproxy processes would hang during a cluster failover and could not
be killed.
--------------------------------------------------------------------------------
Etrack Incident = ET1227068
Description:
Enhancements have been made to the product code to address potential
memory errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1229429
Description:
The media contents job would fail when NBAC was configured. It would fail
when using the user interface and the command line.
--------------------------------------------------------------------------------
Etrack Incident = ET1228937
Associated Primary Etrack = ET1225195
Titan cases: 290-061-961
Description:
When forking a child process to call lstat/lstat64 to detect an unavailable
NFS mount, the case where kill(child) returns errno ESRCH was not properly
handled. When ESRCH is returned by kill(child) it is assumable that the
child exited on its own accord.
--------------------------------------------------------------------------------
Etrack Incident = ET1229773
Description:
A change has been made to address an issue that would cause NBJM to crash
on a shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1231401
Description:
Storage subsystems from the SMcli -d -i command's output was not being
fetched correctly and lead additional failures. Incorrect logic of
retrieving the data was the cause of this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1174590
Description:
A change was made to correct a core dump issue in mmcrawl when it was run
prior to configuring devices.
--------------------------------------------------------------------------------
Etrack Incident = ET1229149
Description:
Changed Job Manager to only validate the SharePoint granular parent job
which performs the discovery (using bpresolver).
--------------------------------------------------------------------------------
Etrack Incident = ET1222888
Description:
The VxFI hpeva provider would log no error message if the HPEVA CLI was not
installed.
--------------------------------------------------------------------------------
Etrack Incident = ET1176199
Associated Primary Etrack = ET1117350
Titan cases: 220-099-084 281-168-660
Description:
ACS mounts would intermittently fail with a DISMOUNT failure.
Additional Notes:
LTO drives now can take up to 15 minutes to come ready with tapes. Because
of this, a change wasmade to acsd to allow for a 15 minute timeout on mount.
--------------------------------------------------------------------------------
Etrack Incident = ET1219001
Associated Primary Etrack = ET1130589
Titan cases: 290-822-170
Description:
This release contains an enhancement to increase the efficiency of
bpexpdate for tape in comparison with the time it took to complete with
the NetBackup 6.0 release.
--------------------------------------------------------------------------------
Etrack Incident = ET1221162
Description:
An NBAC upgrade fails during a patch install with the following message:
ERROR: NetBackup Access Control upgrade has failed and must be run
manually (Error Code 38). Run "/usr/openv/netbackup/bin/admincmd/bpnbaz
-Upgrade" after this installation completes.
Workaround:
If you encounter this issue, run "bpnbat -login" as root/Administrator
before the patch installation or before you manually execute the command
"bpnbaz -upgrade".
--------------------------------------------------------------------------------
Etrack Incident = ET1185547
Description:
Deletion of certain machine types would not clean up all of the references
to that machine in the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1231294
Associated Primary Etrack = ET1019103
Titan cases: 290-706-957
Description:
The bpexpdate -deassignempty command may not work if one or more media
servers were offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1225909 ET1234586
Description:
The following enhancements were added in this release to ensure that
NetBackup 6.x supports back-revision 5.x media servers.
Vmscd - Clear the restart bit if ltid is confirmed to not be running.
- Increased the 45 second timeout to 5 minutes.
vmd - Global DB and DA requests now handled in child vmd process.
- Fix for master that does not have any drives (respond to
registration with no scan host)
mmcrawl - Added an option to display ltid restart status on all
drives and drive paths
- Updated the repair option to clear the restart bit
Vmoprcmd - Display a list of hosts that need to be restarted using the
-show_restart option.
--------------------------------------------------------------------------------
Etrack Incident = ET1227943
Description:
An NBAC user would not see the node for a licensed feature in the user
interface.
Additional Notes:
The default NBAC authorization schema has been updated to give Read
permission on the License resource to all User Groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1187087
Description:
Installing Solaris X64 platform keys for NetBackup Enterprise Server would
fail because the define for SOLARIS_X86 was not included in the make files
for the server bpminlicense command and bpcd on the client. This caused
the compiled platform in the licensing header file to be incorrect and
resulted in a platform mismatch for Solaris X64 keys.
Workaround:
To avoid this issue, customer keys have been modified until the NetBackup
problem is corrected.
Additional Notes:
Only master and media servers were affected because licenses were not
installed on client servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1232796
Description:
The state details of jobs like bpduplicate (for example, not started using
NBJM) was not cleared when it went from a QUEUED state to a ACTIVE state.
--------------------------------------------------------------------------------
Etrack Incident = ET1193274
Associated Primary Etrack = ET1188782
Titan cases: 281-258-571
Description:
Shared memory was not disabled during an encrypted database backup. This
caused backups to not be encrypted.
Workaround:
If you encounter this issue, add the /usr/openv/netbackup/NOSHM touch file.
--------------------------------------------------------------------------------
Etrack Incident = ET1177242
Associated Primary Etrack = ET1177238
Titan cases: 290-881-887
Description:
bpmedia -movedb -allvolumes -newserver <hostname> -oldserver <hostname>
When decommissioning a media server, a user may need a more efficient way
of moving multiple tapes between media servers when the image database is
very large.
Workaround:
Run the following command for each volume assigned to the media server you
are decommissioning.
bpmedia -movedb -m <media_id> -newserver <hostname>
--------------------------------------------------------------------------------
Etrack Incident = ET1232143 ET1241235
Titan cases: 320-067-351
Description:
Cannot remove drives with missing drive index records.
--------------------------------------------------------------------------------
Etrack Incident = ET1058986
Description:
After upgrading from NetBackup 5.1MP6, you were not able to list images
from a NAS snapshot backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1023503
Description:
Authorization support in NBSL for services and processes information was
not available.
--------------------------------------------------------------------------------
Etrack Incident = ET1234749
Description:
A change has been made to ensure that the duplication manager always adds
pending copies for all destinations (even if the destination is INACTIVE)
into EMM. In addition, a copy will not be considered for duplication if
it is INACTIVE in every session.
--------------------------------------------------------------------------------
Etrack Incident = ET1223697
Associated Primary Etrack = ET1143995
Titan cases: 230-438-228 290-891-616 290-913-205 320-080-024 220-107-441
Description:
Multiple E-mail notifications were being sent for failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1040379 ET1163386 ET1136975 ET1157122 ET1157917 ET1157948
ET1145678 ET1077568 ET1026946 ET1021274 ET1200188 ET1211737
Associated Primary Etrack = ET1158195 ET1126744 ET1126744 ET1177307
Titan cases: 290-881-088 220-105-996 220-105-996 220-153-246
Description:
The following issues have been addressed in this Release of NetBackup:
- The NetBackup Notification Service would stop intermittently after
upgrading to NetBackup 6.0 MP5.
- Several core dump issues with the NetBackup Event Manager.
- Several core dump issues with the NetBackup Enterprise Media Manager
(NBEMM).
- Memory leak issues with the NetBackup Event Manager.
- Enhancements to performance and stability for the NetBackup Event
Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1232018
Description:
An Inline tape copy job would fail instead of being queued if the drive was
in use for one of the copies.
--------------------------------------------------------------------------------
Etrack Incident = ET1235456
Description:
NetBackup would sometimes add multiple tape libraries in the database while
configuring a shared non-serialized tape library.
--------------------------------------------------------------------------------
Etrack Incident = ET1235005
Description:
A change was made to clean up duplicate and improper messages found.
--------------------------------------------------------------------------------
Etrack Incident = ET1078765
Description:
Synthetic Backup jobs would fail when the destination media for the
synthetic image was the same as the media on which one of the source
images resided.
--------------------------------------------------------------------------------
Etrack Incident = ET1057296
Description:
NBAC Logging did not adhere the log levels causing legacy and VxUL logs to
flood.
--------------------------------------------------------------------------------
Etrack Incident = ET1211652
Associated Primary Etrack = ET1174784
Titan cases: 220-147-432
Description:
In certain instances on HP-UX systems, pipe file descriptors may be
incorrectly flushed. This was initially observed in VSM, and has not been
seen in NetBackup. Symantec is proactively correcting this issue in this
release of NetBackup as a preventative measure.
--------------------------------------------------------------------------------
Etrack Incident = ET1203324
Description:
When a catalog backup is started that contains AT VxSS backup directives
for NABC that point to a nonroot broker, an error would occur during the
snapshot attempt of AT.
--------------------------------------------------------------------------------
Etrack Incident = ET1232083
Titan cases: 311-826-710
Description:
PrevPoolName was being set even if the pool was changed manually. A change
has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1216897
Description:
A change was made to maintain the protocol of sending exceptions instead
of nil objects in case of failures.
--------------------------------------------------------------------------------
Etrack Incident = ET1225310
Associated Primary Etrack = ET1217065
Titan cases: 240-717-814
Description:
Image cleanup would fail because of incomplete backup images in the catalog.
Workaround:
If you encounter this issue, delete the offending catalog files from
the disk.
Additional Notes:
An improper shutdown of the NetBackup services caused the problem images.
When shut down normally, incomplete backup images cannot occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1235448
Description:
NBJM crashed on shutdown when there were pending requests in the Callback
queue.
--------------------------------------------------------------------------------
Etrack Incident = ET1170652
Description:
bpplinfo would crash when listing policies that require snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1177789
Associated Primary Etrack = ET1163418
Titan cases: 240-659-059
Description:
With checkpoints and BMR enabled, a "bad image header" error appears
because of a "no entity was found (227)" error in bpdbm after the
"move backup job from incomplete state to done state" time has expired.
Workaround:
The workaround for this scenario is to ignore the error message because
it is benign.
--------------------------------------------------------------------------------
Etrack Incident = ET1209428
Description:
A verify of a large backup image would potentially fail with a "client
process aborted" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1216741
Description:
Running vmphyinv on some hosts would result in the following error:
Unable to get global device list: invalid host name (136)
--------------------------------------------------------------------------------
Etrack Incident = ET1236418
Associated Primary Etrack = ET1230008
Titan cases: 290-908-260 240-730-144
Description:
The debug files produced when a backup was run with the touch file
NetBackup/db/images/<client>/debug_file_history in place were not accurate
for some NDMP and FlashBackup file entries.
--------------------------------------------------------------------------------
Etrack Incident = ET1221440
Description:
A Snapshot backup takes a longer time to complete. These were issues in the
IBM provider, device provider, and VxFS provider.
--------------------------------------------------------------------------------
Etrack Incident = ET1230757
Description:
When PEM recovers a parent job that has not yet created children, it fails
with an EC_client_aborted error. But when it is retried, it continues to
fail with the same error. A change has been added to ensure that this
job is not tried again to avoid a continuous loop.
Workaround:
If you encounter this issue, manually cancel the job.
--------------------------------------------------------------------------------
Etrack Incident = ET1162296
Description:
If a duplication job is in progress, expiration of the read media will not
be allowed at that time.
--------------------------------------------------------------------------------
Etrack Incident = ET1146475
Description:
The message given by a hot catalog backup job in the Activity Monitor
was confusing. It said, "Offline catalog backup FAILED". A change was made
to the message to avoid confusion.
--------------------------------------------------------------------------------
Etrack Incident = ET1236185
Associated Primary Etrack = ET1217146
Titan cases: 311-824-283
Description:
AIT-4 and AIT-5 drives were downed while cleaning was in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET1237078
Description:
Could not perform an autodiscover for ACS robots on ACSLS servers without
ACS 0 defined on the ACSLS server.
--------------------------------------------------------------------------------
Etrack Incident = ET1229033
Associated Primary Etrack = ET1198237
Titan cases: 311-813-853
Description:
vmdareq -h ignores the command line specification for the EMM server, and
it pulls the server name from bp.conf instead.
--------------------------------------------------------------------------------
Etrack Incident = ET1032515
Description:
A gethostname failure would not produce an error message.
--------------------------------------------------------------------------------
Etrack Incident = ET1234295
Description:
With the Language Pack installed, the nbshareddisk release command would
not capture the user-defined identifier's (UDID). The following error
message would appear in Japaneses and the UDID for each LUN was not
captured.
List of the UDID that can't access to the host
If Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each LUN.
Released reservation on device
--------------------------------------------------------------------------------
Etrack Incident = ET1236042
Associated Primary Etrack = ET1225889
Titan cases: 320-091-983
Description:
When a backup is started using the wait (-w) option, the bprd child
process is alive during backup execution and pings pem to check that it
is alive. This ping mechanism prints a log message every second and can
cause the bprd log to fill quickly and unnecessarily.
A change has been added that ensures the message queue is read only when
there is a message in the the queue, and not reading message queue every
second.
--------------------------------------------------------------------------------
Etrack Incident = ET1161380
Description:
bpplinfo and bpadm would crash if the policy type was NBU-Catalog and the
residence specified is a storage life cycle.
--------------------------------------------------------------------------------
Etrack Incident = ET1141296
Description:
Disk staging storage units (DSSUs) going from basic disk to advanced disk
would create multiple duplicates.
--------------------------------------------------------------------------------
Etrack Incident = ET1200165
Associated Primary Etrack = ET1169657
Titan cases: 290-843-958
Description:
Received the following warning message when deassignempty was run on an
unassigned media and image indexing was in use.
Could not deassign media due to Media Manager error (177)
Workaround:
Do not use image indexing.
Additional Notes:
When image indexing was in use (via the command "bpimage
create_image_index"), in-process images were not considered when
"bpexpdate -deassignempty" was run. If a media for an in-process job was
not previously used, bpexpdate would attempt to deassign it and receive
this message. With this fix, bpexpdate will include in-process images
even if image indexing is in use.
--------------------------------------------------------------------------------
Etrack Incident = ET1237562
Description:
NBJM crashed when a SQL Persistent Frozen Image (PFI) backup with VxVM was
run. It would crash on receipt of a BRMBackupHost message which was added
with this release.
--------------------------------------------------------------------------------
Etrack Incident = ET1225284
Titan cases: 220-220-209
Description:
A change was made that provides the ability to add a timeout to resource
requests in Resource Broker.
--------------------------------------------------------------------------------
Etrack Incident = ET1238631
Titan cases: 290-960-740
Description:
User-backup operations that were multiplexed would not respect the media
unload delay.
--------------------------------------------------------------------------------
Etrack Incident = ET1166645
Associated Primary Etrack = ET1149038
Titan cases: 311-714-377
Description:
The online catalog backup email report and disaster recovery file were
not listing all of media for critical policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1234618
Description:
A change was made to not destroy the manager in case of user-defined
exceptions.
--------------------------------------------------------------------------------
Etrack Incident = ET1238097
Associated Primary Etrack = ET1215629
Titan cases: 290-934-270
Description:
A change was made to address an NBNOS core dump issue that would occur on
an AIX master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1235414
Description:
The number of volumes that can be configured in a TLD robot has been
increased to 32767 slots.
--------------------------------------------------------------------------------
Etrack Incident = ET1196526
Description:
If the localization of the install is not English, then it is possible that
a duplication will hang indefinitely because of a string being improperly
localized. (This issue has been observed with French and Chinese locals.)
Workaround:
If you encounter this issue, set the localization to default, or English.
--------------------------------------------------------------------------------
Etrack Incident = ET1239571
Description:
Disk to Tape duplication jobs would not always terminate properly if they
were canceled or interrupted.
--------------------------------------------------------------------------------
Etrack Incident = ET1242510
Associated Primary Etrack = ET1225587
Titan cases: 240-705-124
Description:
A change was made to correct a display issue for the Drive and Robot
diagnostics to display the status of the test back to a remote user
interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1238594
Titan cases: 220-220-209
Description:
Vault duplication performance is impacted by "waiting on resources" while
a tape is currently "in use" by a backup. A timeout value for NBRB "waiting
on resources" has been created to ensure that Vault will move on to the
next image after a specific amount of time.
--------------------------------------------------------------------------------
Etrack Incident = ET1242645
Description:
When backing up to a PureDisk storage unit, the backup would fail with a
status 27: "child process killed by signal" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1223956
**Description:
The storage service would not retry a failed duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1241071
Description:
It was possible for bpjobd to lose jobs when stopped abruptly. When bpjobd
was restarted, the jobid file was reset to the highest jobid known to
bpjobd. This could lead to duplicate jobids because the lost jobids may be
known to NBPEM as suspended or incomplete jobs. In addition, the restart,
try logs and files files for the lost jobs were removed when bpjobd recycled
the unused files. As a result the lost jobs could not be resumed or
restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1230334
Description:
A change has been made to enable bpclusterutil to log its actions to aid
troubleshooting during isCluster, isActive, addSvc, deleteSvc, enableSvc,
disableSvc calls.
The log file will be created if the following directories exist.
UNIX:
- For NetBackup: /usr/openv/netbackup/bin/cluster/logs
- For NOM: /opt/VRTSnom/bin/cluster/logs
Windows:
- For NetBackup: C:\Program FIles\Vertias\NetBackup\bin\cluster\logs
- For NOM: C:\Program Files\Veritas\NetBackup Operations Manager\bin
\cluster\logs
--------------------------------------------------------------------------------
Etrack Incident = ET1232394
Description:
An SQL Server backup job would fail because the Policy Execution Manager
was incorrectly passing snapshot options -fi, -fim, -catalog, and -pfi to
the backup job. These options are only for file-based backups and not
stream-based backups which was the case here.
--------------------------------------------------------------------------------
Etrack Incident = ET1243077
Description:
The Resource Broker (RB) would crash when allocating resources for
duplicate backups, synthetic backups, or multiple copy jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1231197
Description:
The Policy Execution Manager was passing duplicate -alt_client options to
the Exchange off-host backup. In addition, it would pass the -alt_client
option when it was not required because the parameter was not initialized
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1241424
Description:
Authorization-related changes have been added for NBAC and NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1232362
Description:
Added additional logic checking within NBSL to ensure that REQUIRED mode
under VxSS does not create a PBXIOP transport end point when user calls
are proxied through NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1176451
Description:
Truncated messages without a trailing newline character were being emitted
by bpfis.
--------------------------------------------------------------------------------
Etrack Incident = ET1187803
Description:
Truncated messages without a trailing newline character were being emitted
by bpfis.
--------------------------------------------------------------------------------
Etrack Incident = ET1187920
Description:
The bpbrm (pid=20271) process from a client system failed with a status 20.
--------------------------------------------------------------------------------
Etrack Incident = ET1244764
Description:
Added support for the Sun/STK SL3000 robot for TLD and ACS control.
--------------------------------------------------------------------------------
Etrack Incident = ET1244834
Description:
The Oracle Backup stream jobs would remain queued because the parent Oracle
job had consumed the max jobs per client resource. The max jobs per client
was set to 1.
--------------------------------------------------------------------------------
Etrack Incident = ET1244613
Description:
NBJM would crash on shutdown when jobs were active.
--------------------------------------------------------------------------------
Etrack Incident = ET1238066
Titan cases: 281-285-952
Description:
bpdbjobs was showing incorrect sizes for cold catalog backups to tape when
the /usr/openv/netbackup/db folder exceeded 2GB.
--------------------------------------------------------------------------------
Etrack Incident = ET1246003
Description:
The Catalog record would not get deleted when performing a cancel operation
in nbstlutil.
--------------------------------------------------------------------------------
Etrack Incident = ET1221476
Associated Primary Etrack = ET1135854
Titan cases: 281-213-06 281-213-065
Description:
During large backup jobs, connections between master and media servers
were closed due to long periods of inactivity. This caused jobs to be
orphaned and resources released. A change was made that enables
SO_KEEPALIVE handling on the PBX and ACE/TAO level making it possible to
send keep alive packets periodically and prevent the connection from
closing.
--------------------------------------------------------------------------------
Etrack Incident = ET1247671
Description:
A negative job status was being shown for a running job.
--------------------------------------------------------------------------------
Etrack Incident = ET1249057
Associated Primary Etrack = ET1248292
Titan cases: 290-970-903 311-846-532
Description:
Imports would fail (potentially backups as well) in a busy UNIX environment
where the reading of a catalog record by bpbrm was interrupted in the
middle of the record.
--------------------------------------------------------------------------------
Etrack Incident = ET1242003
Description:
Images would not get deassigned if they are taken on a disk staging storage
unit on a cluster node.
--------------------------------------------------------------------------------
Etrack Incident = ET1249129
Associated Primary Etrack = ET1247786
Titan cases: 320-096-794
Description:
NetBackup would not expire empty media in a media sharing group using
"bpmedia -deassignempty" if UNRESTRICTED_MEDIA_SHARING was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1233754
Description:
The nbproxy would crash when a Pure Disk Export job was run.
--------------------------------------------------------------------------------
Etrack Incident = ET1251779
Associated Primary Etrack = ET1242682
Titan cases: 290-962-969
**Description:
The bpexpdate -deassignempty command would de-assign non empty tapes and
cause data loss if the user specified a cluster name, as well as node names,
in the storage unit configurations.
--------------------------------------------------------------------------------
Etrack Incident = ET1238662
Titan cases: 290-875-177
Description:
Drives would become stuck in AVR mode until ltid was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1252344
Description:
After upgrading from NetBackup 5.x or manually configuring an ACS robot on
NetBackup a 6.x server, running autodiscovery will add a new NetBackup ACS
robot to the configuration instead of using the one already configured.
--------------------------------------------------------------------------------
Etrack Incident = ET1253274 ET1261508
Associated Primary Etrack = ET1251645
Titan cases: 290-960-008
Description:
NetBackup 6.5 was not respecting the settings MUST_USE_LOCAL_DRIVE and
DONT_USE_SLAVE for a multiplexed (MPX) group (greater than 1).
--------------------------------------------------------------------------------
Etrack Incident = ET1253326
Description:
If a spanned request was canceled, the original resources would not be
released again and would not be available for use for other jobs even
though they were not being used.
--------------------------------------------------------------------------------
Etrack Incident = ET1244703
Description:
On Windows platforms, a change was made to add support in the "nbsharddisk
format" command to format with either a Master Boot Record (MBR) or GUID
Partition Table (GPT) partition style. By default, the disk is formatted
with the MBR partition style. This style has a maximum disk size limit of
2TB. To format a disk with the GPT partition style the -gpt option needs
to be passed with the "nbsharddisk format" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1252276
Description:
An unmask operation for HPeva LUNs would fail, if the folder name of an
array under which the hostname is registered contains a space.
For example, If hostname OIGTWIN18 is registered on an array under the
folder, "\Hosts\WIN Hosts" which contains a space. An unmasking operation
on this host using nbshareddisk would result in a failure. Removing the
space from the folder name corrects the error and enables the operation
to succeed.
--------------------------------------------------------------------------------
Etrack Incident = ET1255224
Associated Primary Etrack = ET1167945
Titan cases: 220-204-657 230-518-698 240-719-166 240-766-752 281-242-138
290-916-950 290-935-090 290-943-738 290-985-114 290-986-582 290-994-641
311-821-582 320-105-655
Description:
DSSU duplication jobs would fail with a status 50 that appeared in the
Activity Monitor if more than one copy was made concurrently.
For Duplications with two copies being created at the same time, BPJOBD
appeared to cancel the duplication after 20 minutes
The problem would occur if duplicating more than one copy concurrently.
--------------------------------------------------------------------------------
Etrack Incident = ET1252754
Titan cases: 240-724-837
Description:
A change has been made to prune old server entries from the vnet server
version cache and rely on the cache during DA_REGISTRATION processing.
--------------------------------------------------------------------------------
Etrack Incident = ET1256135
Description:
SAN Client's nbhba mode on Linux RedHat systems could not be loaded without
unloading the Qlogic driver first.
--------------------------------------------------------------------------------
Etrack Incident = ET1257773
Titan cases: 281-334-212
Description:
The NetBackup Resourse Broker (NBRB) does not guarantee spans have top
priority when nbrb.conf setting RESPECT_REQUEST_PRIORITY = 0, and
SECONDS_FOR_EVAL_LOOP_RELEASE is nonzero.
Workaround:
This issue is only seen when the nbrb.conf settings are used to modify the
NBRB job evaluation behavior.
Additional Notes:
Because the Resource Broker may now be configured to not respect a request
priority for the purposes of increasing throughput, spans must be treated
differently to guarantee they are always given top priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1259057
Associated Primary Etrack = ET1175415
Titan cases: 220-148-833
Description:
A bpbrmds application error would appear (faulting module) randomly on
Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1258889
Description:
bpdbm was terminating abruptly in some situations when it could not
retrieve a backup image file.
--------------------------------------------------------------------------------
Etrack Incident = ET1259934
Description:
Duplication of some images would fail when Media Sharing was enabled, media
was written by multiple media servers, and an alternate read media server
was not used for the duplication.
Workaround:
If you encounter this issue, use the duplication alternate read server
option.
--------------------------------------------------------------------------------
Etrack Incident = ET1260423
Associated Primary Etrack = ET1196883
Titan cases: 311-766-587
Description:
A differential backup to a NearStore storage unit would fail with a
status 26 after expiring a full backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET1260502
Associated Primary Etrack = ET1180335
Titan cases: 320-076-645
Description:
User-directed backups would fail with the following status 12 error.
"using bpdm when root umask=066; ERR - Could not open file <filename>
to get shared memory information."
--------------------------------------------------------------------------------
Etrack Incident = ET1140864
Description:
A change was made to ensure synthetic backups calculate the correct delta
time. In addition, the change ensures an image does not leave a place
holder image behind after the backup expires.
--------------------------------------------------------------------------------
Etrack Incident = ET1261506
Titan cases: 240-724-837
Description:
The nbpushdata -add command fails while contacting media servers to get
the host information. The following is the error information that appears
in the nbpushdata log:
RetrieveFile: fdopen <filename> failed: Too many open files (24)
Workaround:
To work around this issue, run nbpushdata -add again. A second attempt
will be successful when contacting the media servers that were not
successfully contacted previously.
--------------------------------------------------------------------------------
Etrack Incident = ET1248919
Associated Primary Etrack = ET1248266
Titan cases: 320-097-705
Description:
The Disk Service Manager (DSM), the Resource Event Manager (REM), and
nbstserv need to honor the app_cluster machine type and nbu_cluster machine
type as a media server for disk and volume queries.
--------------------------------------------------------------------------------
Etrack Incident = ET1259995
Associated Primary Etrack = ET1262089
Description:
The nbproxy would hang while waiting for images that were locked by other
processes that were doing image-list queries to be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1243593
Associated Primary Etrack = ET1260946
**Description:
Backup images are not accessible after upgrade from 6.5 SharedDisk
installations to 6.5.1 or beyond on Solaris media servers. In worst case
backup images may get overwritten causing data loss. bpverify can be
used to verify that backup images are accessible after upgrade.
For more information about this issue, refer to the following TechNote on
the Symantec Support Web site.
http://entsupport.symantec.com/docs/303369
If a disk currently has Slice 6 formatted, the NetBackup 6.5 formats
would not clean Slice 6. In this case, if a user upgrades from
NetBackup 6.5 to a higher version, the online logic uses Slice 6 if it
detects a valid filesystem and starts copying the backup to Slice 6 by
overwriting the already written backups on Slice 2.
Workaround:
To resolve this issue, use bpverify to detect such a disk immediately
after the upgrade. If some of the backup images are not accessible, this
could be a likely reason. The disk, for which a failure occurred, can be
found from the ShareDisk logs.
Again, refer to the following TechNote on the Symantec Support Web site
for a complete set of instructions on how to work around this issue.
http://entsupport.symantec.com/docs/303369
(If you cannot use the SPR options use the following procedure.)
1. Use nbsharedisk unmask to make the disk visible to one of the
media servers.
2. Mount slice 2 (using OS mount command) and copy the data to the
temporary disk.
3. Remove the partitions from the disk.
4. Clean and format the disk using nbsharedisk.
5. Copy the data back from the temporary disk to the original disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1262100
Description:
A change was added to address a issue that caused bpdbm to hang on some
queries.
--------------------------------------------------------------------------------
Etrack Incident = ET1262650
Description:
The following debug message, "MSRDbConnection::ReleaseOldestResultSet", is
being erroneously logged at a DebugLevel 1. In NetBackup 6.5.2 this
message is very common and could occur hundreds of times per minute. This
message should really appear only at debug level 5. This issue will cause
the log files to grow very rapidly.
Workaround:
To avoid this issue, set the DebugLevel to 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1261953
Description:
A change has been made to the Policy Execution Manager to log the Locale
setting on startup to debug Internationalization (I18N) issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1260960
Description:
Job Manager performed stream discovery (calling bpmount on the client)
without checking preprocess interval. Then, when it attempted to process
the discovery data from bpmount, it checked the preprocess interval and
decided no discovery was needed; thus, the bpmount output was not used to
create the stream alternate (alt) file. End result was the file list
from the policy was used by bpfis to create the snapshot instead of the
streams file that caused it to expand the wild card to 70 entries. Since
the file list did not start with a NEW_STREAM, each entry was considered
an separate stream.
--------------------------------------------------------------------------------
Etrack Incident = ET1264708
Description:
Two variables in sfr.h were changed to 64-bit. When these two variables
were something other than 64-bit, FlashBackup Windows restores would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1265914
Description:
Manual configuration of an ACS robot would fail when adding more than one
library per API host.
--------------------------------------------------------------------------------
Etrack Incident = ET1263185
Description:
There were instances where the parent place holder image had zero for the
stream number instead of -1. The backup and restore user interface would
then display these place holder images as real images to restore from when
in fact they were not real images because the image attribute was 0 and
not 203 (the place holder image).
--------------------------------------------------------------------------------
Etrack Incident = ET1266636
Description:
After a successful import and format of IBM6000 LUNs, taking them offline
caused a failure with a provider-specific error.
Workaround:
If you encounter this error, ensure that the "hostname" command on Solaris
and the host name that is registered with the IBMTS array are an exact
match. If the FQDN name is specified, then both of the names MUST be FQDN.
--------------------------------------------------------------------------------
Etrack Incident = ET1266832
Description:
A change was made to the NetBackup Access Control authorization CLI to
upgrade the authorization information to support the Key Management
Services.
--------------------------------------------------------------------------------
Etrack Incident = ET1267444
Description:
A change was made to address an NBSL core dump issue that would occur when
job logs were fetched from NOM user interface and when the backuptrace in
NetBackup server command was not working.
--------------------------------------------------------------------------------
Etrack Incident = ET1268822
Description:
The NetBackup Policy Execution Manager (nbpem) would core dump under a
heavy load.
Workaround:
If you encounter this issue, change the default in VxUL of
MaxLogFileSizeKB to 51200 as shown below.
vxlogcfg -a -p 51216 -o default -s MaxLogFileSizeKB=51200
--------------------------------------------------------------------------------
Etrack Incident = ET1269897
Description:
A change was made to correct a potential nbemm core dump issue that could
occur while shutting down the services on Windows x64 Master server. This
issue was not present in NetBackup 6.5GA or 6.5.1. However, it was
determined that this issue could have occurred on a very busy system.
--------------------------------------------------------------------------------
Etrack Incident = ET1270380
Description:
Oracle scheduled backups would run before they were due.
--------------------------------------------------------------------------------
Etrack Incident = ET1137172
Associated Primary Etrack = ET1119164
Titan cases: 220-105-447
Description:
Stripping (-s) HP-UX binaries caused supportability problems.
--------------------------------------------------------------------------------
========
NB_6.5.1
========
Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
--------------------------------------------------------------------------------
Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
--------------------------------------------------------------------------------
Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
--------------------------------------------------------------------------------
Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
--------------------------------------------------------------------------------
Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
--------------------------------------------------------------------------------
Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops/<username>/jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
--------------------------------------------------------------------------------
Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1100839
Associated Primary Etrack = ET1052610
Titan cases: 311-480-661
Description:
On HP-UX IA64, restores of large sparse files (4 gigs+) would fail
to correctly restore the file holes that were present.
Additional Notes:
Running ls -ls would show that the restored files occupy fewer
blocks than the original. The checksum of the file would also be
different, simply because the file holes would be absent.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1100881
Associated Primary Etrack = ET1086608
Titan cases: 240-597-110
Description:
On AIX, a common Internet file system (CIFS) was backed up under
the local drives directive, when it was actually a remote drive.
Workaround:
To avoid this issue, create an exclude entry for drives that are
CIFS if they are not wanted in the backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1102639
Description:
A restore of a SAN client would potentially hang. The bptm processes
on the server would complete, but the bpbkar process on the client
would remain active.
Workaround:
To resolve this issue, on the media server, create the following
file:
/usr/openv/netbackup/WAIT_TO_CLOSE
and enter a value in the file for the number of seconds for bptm
to wait prior to terminating to allow the client to read all of
the data. A value of 60 should be sufficient.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete -drive -asciiname <asciidrvname>
--------------------------------------------------------------------------------
Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
--------------------------------------------------------------------------------
Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1102710
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
On servers with multiple NICs, it was possible the second NIC
would be set as the EMM server name.
Workaround:
To avoid this issue, edit the files that name the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109757
Description:
Backups would fail on HP-UX 11.31 RISC systems, and a core file
from bpnbat_helper would also be left behind.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1073905
Associated Primary Etrack = ET1073903
Description:
Sybase was generating world-writable files. Changes from Sybase
have been added that resolve this security flaw by preventing ASA
from writing world-writable files.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1119910
Description:
A library used for SCSI persistent reservation was not being
linked to the library that provided some support functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1123618
Description:
A disk online operation would fail if a NetBackup 6.5.1 disk was
formatted using an oder version of NetBackup such as NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET861231
Description:
Added a fix to correct an ENODEV issue that occurred on HP-UX IA64
while importing a Snapshot.
--------------------------------------------------------------------------------
Etrack Incident = ET1062790
Titan cases: 290-791-634
Description:
bpps would cause a Segmentation Fault (FLTBOUNDS) if the UID did
not exist in S10 global zone. This issue occurred only on
Solaris systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1130915 ET1131223
Description:
On a Solaris platform, some backup jobs would fail while
mounting a resource.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1137782
Associated Primary Etrack = ET1131135
Titan cases: 230-431-828
Description:
Unable to connect to the NetBackup Service Layer Service on a
particular host after selecting Media and Device Manager > Media.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139982
Description:
If one host (host A) was holding the reservation and the other
host (host B) tried to release it, when host A executed a
"nbshareddsik release" command, it would return an error stating
that the reservation was not released. However, if the command
was run a second time, the reservation would be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1117736
Description:
Changes have been made to correct a core file that was generated
because of a login failure. This random failure was seen using the
NetBackup-Java Administration Console and it did not affect Windows
platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1149164
Description:
Attempting to format multiple UDID's using the
"nbsharedisk format" command failed with the following error.
"Generic error for format failure at VM"
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
"/etc/nsswitch.conf":
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1151172
Description:
A raw SNC Oracle backup failed with an fopen () error. The owner and
group ID of the primary resource, after the backup/snapshot, would get
reverted back to superuser. Similarly, the alternate resource that
resulted out of the snapshot did not have the similar owner and group
ID as that of the primary one.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1161183
Associated Primary Etrack = ET1137130
Titan cases: 290-857-049
Description:
There is a problem with the NetBackup upgrade process when upgrading
(from NetBackup 5.x to NetBackup 6.5) in a NetBackup cluster
environment that results in the EMM database being created in
/usr/openv, rather than on the shared disk.
Workaround:
To determine if this issue affects you, refer to the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293034
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
--------------------------------------------------------------------------------
Requirement: NB_CLT_6.5.3
Corequirement: NB_BMR_6.5.3
Directives: NBDB_Upgrade NBDB_Recover
SeqNumber: 20080731
================================================================================
This Release Update provides fixes for Veritas NetBackup (tm) UNIX servers.
NetBackup UNIX Add-on products, Database Agents, and the Java Interface have
separate Release Updates.
The UNIX CLT Release Update, which is required to be installed with this server
update, contains a full replacement of all client binaries for all platforms.
The local CLT binaries for this server may require as much as 100MB of free
space in the /usr partition to install, depending on platform. If client
binaries are being loaded on a server to be pushed to clients, as much as 400MB
of free space may be required in the /usr partition.
================================================================================
=================
PACK DEPENDENCIES
=================
-- NB_CLT_6.5.3_<6 digit number>.tar must be installed before this
Release Update is installed.
-- Only if Bare Metal Restore is installed,
NB_BMR_6.5.3_<6 digit number>.<platform>.tar must be installed after
this Release Update is installed.
-- Installation of this Release Update requires version 1.6.4.14.4.2
of the NB_update.install script.
-- Deliverables for the agents or options such as DB2, Oracle, Veritas
Storage Migrator (tm) (VSM) do not always change between patches and
could result in a patch not being delivered. When upgrading or patching
client software, any agent software must be upgraded or patched to the
latest or matching level at the same time as the client software.
-- Added support for multiple ACSLS servers to Windows. This requires
all Windows ACS customers upgrade to SUN/STK Libattach version 1.4.1.
I. NEW FEATURES AND PLATFORM PROLIFERATIONS
Platform Proliferations
New Features and Enhancements
II. KNOWN ISSUES
III. DOWNLOAD INSTRUCTIONS
IV. INSTALLATION INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. CURRENT RELEASE UPDATE INDEX
VII. RELEASE UPDATE CONTENT
Conventions
Current Release Update
NB_6.5.3
Release Update History
NB_6.5.2
NB_6.5.1
============================================
I. NEW FEATURES AND PLATFORM PROLIFERATIONS
============================================
This section contains subsections that describes the new UNIX and Windows
features and platform proliferations that are being released in NetBackup 6.5.3.
In addition, this section contains subsections that describe the features and
proliferations that were released in previous NetBackup Release Updates.
--------------------------------
Current Platform Proliferations:
--------------------------------
The following platform proliferations were announced in the NetBackup 6.5.3.
+ Added support for Informix on Red Hat 4, 32 and 64 bit platforms. Also added
support for Informix on Red Hat 5, 32 and 64 bit platforms.
+ Added support for SQL 2008 on Windows 2008, 64-bit platforms.
+ Added support VCB 1.5 support for VMWare.
----------------------------------------
NetBackup 6.5.2 Platform Proliferations:
----------------------------------------
The following platform proliferations were announced in the NetBackup 6.5.2.
+ The release adds support for the following Windows platforms.
- NetBackup media server support for Windows 2008 X64
- NetBackup client support for Windows 2008 X64
- NetBackup client support for Windows 2008 X86
+ This release adds support for Mac OS X 10.5 Client on Apple and MacIntosh
platforms.
+ This release adds support for AIX 6.1 Client on IBM platforms.
+ This release adds support for OpenAFS 1.4.4 Client on Solaris 8.
+ This release adds support for HP-UX 11.31 for NetBackup Access Control (NBAC).
+ Support has been added for the following Linux releases for SharedDisk media
servers:
- Red Hat 4.0 Update 5 on Intel/AMD x86 and x64
- SuSE 9 SP 3 on Intel/AMD x86 and x64
This Linux support includes the following limitations:
- Device mapper multipath is supported on Red Hat Enterprise Linux 4
update 5 only.
- If device mapper multipathing is configured for a LUN, LUN formatting
using Veritas Storage Foundation is not supported.
- EMC PowerPath with Veritas Storage Foundation is supported with Storage
Foundation 5.0mp2rp1 and later.
+ For the new Exchange Instant Recovery feature, when using Veritas Storage
Foundation for Windows (SFW), the minimum software level is SFW 5.0.
+ The BMR master server is now supported on following two new platforms:
- Windows 2003 X64 platform
- HP-UX 11.23 PARISC
+ This release provides support the following QLogic HBAs for Fibre Transport
media servers:
- QLA2460 and QLA2462 (PCI-X)
- QLE2460 and QLE2462 (PCI-e)
----------------------------------------
NetBackup 6.5.1 Platform Proliferations:
----------------------------------------
The following platform proliferations were announced in the NetBackup 6.5.1.
+ Microsoft Office SharePoint Server (MOSS) 2007 and Windows SharePoint
Services (WSS) 3.0 (For more information about this proliferation refer to
the New Features subsection.)
+ Microsoft Exchange 2007 proliferations that adds mailbox, Snapshot client,
and VCS support. (For more information about this proliferation refer to
the New Features subsection.)
+ Added master and media server support for the Red Hat Enterprise
Linux 5.0 Intel x64 operating system.
+ Added master and media server support for the HP-UX 11i v3 (11.31)
operating system. (NBAC is not supported on this platform, in this release.)
+ Added NDMP support for HP-UX IA64, Solaris x64, and Windows 2003 x64
operating systems.
+ Added support for 64-bit SLES 9 SP3 x86_64 as a Fibre Transport Media Server.
+ Added support for 64-bit Red Hat 4 update 5 x86_64 as a Fibre Transport Media
Server (Note: Red Hat 4 update 3 x86_64 was supported in NetBackup 6.5 GA
however, it did not support quad core machines).
+ Added Windows 2003 x64 Snapshot client and CLARiiON array support. This
includes Instant Recovery (IR) for the SQL server on a Windows VSS platform.
+ Added SAN Client support for HP-UX 11.31 PA-RISC and IA-64 operating systems.
--------------------------------------
Current New Features and Enhancements:
--------------------------------------
This Release Update contains the following new features and enhancements. For
more information about any new feature contained in this release, refer to the
NetBackup 6.5.3 Documentation Updates document contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/305408
+ NetBackup Exchange Granular Recovery
NetBackup 6.5.3 includes the ability to restore Exchange mailboxes, folders,
and messages from a storage group or database backup. This type of backup
can serve both kinds of recovery situations: from the same backup image you
can choose either to restore whole storage groups and databases or you can
select individual items within mailboxes.
+ The administrator can customize how the Storage Lifecycle Manager (nbstserv)
runs duplication jobs by creating a LIFECYCLE_PARAMETERS file and adding
specific parameters. (See Chapter 5 in the 6.5 Administrator's Guide, Vol. I,
for complete setup instructions.)
The following parameters were added since 6.5.
DUPLICATION_SESSION_INTERVAL_MINUTES
Indicates how frequently nbstserv starts a duplication session. During a
duplication session, NetBackup looks for completed backups on backup
storage destinations and decides whether or not it is time to start a new
duplication job.
Default: 5 minutes. Minimum: 1 minute.
Syntax: DUPLICATION_SESSION_INTERVAL_MINUTES 5
IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
All copies must be completed in a lifecycle. If necessary, NetBackup
initially tries three times to duplicate an image to a duplication
destination. This prevents NetBackup from retrying too frequently. If,
after three tries, the copy is still unsuccessful, this parameter indicates
how long NetBackup waits before an image copy is added to the next
duplication job. (The frequency is determined by the
DUPLICATION_SESSION_INTERVAL_MINUTES parameter.)
The NetBackup administrator may need more than two hours (the default) to
solve the problem. Alternatively, the administrator can temporarily
de-activate a lifecycle using nbstlutil.
Default: 2 hours. Minimum: 1 hour.
Syntax: IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS 2
The following parameters have been added to help the lifecycle run duplication
jobs as efficiently as possible. They are similar to existing parameters but
indicate the size in gigabytes instead of kilobytes:
MIN_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to MIN_KB_SIZE_PER_DUPLICATION_JOB, introduced
in 6.5) to indicate the size that the batch of images should reach before
one duplication job is run for the entire batch. The lifecycle does not
request a duplication job until either:
- The aggregate size of the images in a batch reaches the minimum size as
indicated by this parameter, or
- The MAX_MINUTES_TIL_FORCE_SMALL_DUPLICATION_JOB time has passed. This
parameter determines the maximum time between batch requests.
Default: 8 gigabytes. Syntax: MIN_GB_SIZE_PER_DUPLICATION_JOB 8
MAX_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to MAX_KB_SIZE_PER_DUPLICATION_JOB,
introduced in 6.5) to indicate how large the batch of images is allowed to
grow. When the size reaches the size as indicated by this parameter, no
more images are added to the batch. Default: 25 gigabytes.
Syntax: MAX_GB_SIZE_PER_DUPLICATION_JOB 25
Notes about MIN_GB_SIZE_PER_DUPLICATION_JOB / MAX_GB_SIZE_PER_DUPLICATION_JOB:
- Use either the KB or the GB version of these parameters, but not both.
- If only one MAX or one MIN parameter is specified, the other uses the
default value for that parameter.
----------------------------------------------
NetBackup 6.5.2 New Features and Enhancements:
----------------------------------------------
The following features and enhancements were introduced in NetBackup 6.5.2. For
more information about any of the features introduced in that release, refer to
the NetBackup 6.5.2 Documentation Updates document contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
+ An enhancement has been made within Enhanced Staging to compute the
maximum number of concurrent jobs for storage groups more precisely.
Previously, Enhanced Staging used a hard-coded number to determine the maximum
number of concurrent jobs for a storage group.
+ This feature implements fast object positioning for NBBSAGetMultipleObject
API restores. Fast object positioning improves restore performance by
enabling XBSA to position the media server to the exact location of an
object in an image. This enables XBSA to restore the object without having
to read through the entire image.
+ This release of NetBackup provides enhanced file-based checkpointing for the
SQL Server. For example, changes to the NetBackup for SQL Server framework
makes it possible to resume partially completed backups. In addition, you can
use the SQL Server database to recover a database to a new location from a
set that does not include a full database backup image. (In earlier versions,
only those sets that included a full database backup image was supported.)
And finally, improvements were made that reduce the work-loss impact to the
SQL Server database recovery by making recoveries possible through a series
of restores rather than a monolithic restore operation.
+ Activity Monitor displays job state details
This Release contains changes to the column layout in the Jobs
view of the Activity Monitor. The columns are not displayed as per the layout
preferences that you may have specified for the earlier releases. Two new
columns named State Details and Priority have been added to the Jobs view.
The State Details column is displayed by default and indicates specific
reasons why a job is queued or is not progressing. It also lists the backup
resource or condition for which the job is waiting. The Priority column is
hidden by default and indicates the current relative priority of a job to
obtain backup resources.
+ Reverse Host Name Lookup
The domain name system (DNS) reverse host name lookup is used to determine
what host and domain name are indicated by a given IP address. In previous
releases, NetBackup required that reverse host name lookup was working to
determine that a connection to a host came from a recognizable server.
Some administrators cannot or do not want to configure their DNS server for
reverse host name lookup. For these environments, NetBackup now allows the
configuration of Reverse Host Name Lookup as a master server, media server,
or client host property in order to allow, restrict, or prohibit reverse host
name lookup.
+ New Job Priority defaults and overrides
In previous releases, the job priority was set only in the policy
configuration using the Job Priority setting. The administrator was not able
to specify a job priority for job types other than backups. In this release,
administrators have greater flexibility and control over the priority of a
job. In addition, administrators can set the priority of a job from multiple
locations in the NetBackup Administration Console, from the Backup, Archive,
and Restore client interface, and from the command line. This capability
improves the usability and consistency of NetBackup's job priority scheme.
This release introduces the following additions for setting and changing the
priority of a job:
- The ability to configure default job priorities for different job
types in the new Default Job Priorities master server host properties.
- The ability to dynamically change the job priority of a queued or an
active job that waits for resources in the Activity Monitor.
- The ability to set the priority for a media content job in the Reports
utility.
- The ability to set the job priority for import, verify, and duplicate
jobs in the Catalog utility. The ability to specify the job priority
for restore jobs in the Backup, Archive, and Restore client interface.
- The ability to change job priorities in the bpadm and the bp interfaces.
- The ability to specify the job priority from the command line.
+ Data at Rest Key Management Service (KMS)
The KMS feature is a master server-based symmetric key management service that
manages symmetric cryptography keys for tape drives that conform to the
T10 standard (i.e. LTO4).
+ Multiple Copy Synthetic Backups
The Multiple Copy Synthetic Backups feature introduces the capability to read
remote, non-primary source images to produce a second synthetic copy in
remote storage.
This feature provides the following benefits:
- This feature eliminates the bandwidth cost of copying synthetic full
backups to another site. Instead of duplicating a local synthetic full
backup to a remote site to produce a second copy, it is more efficient to
produce the second copy by using data movements only at the remote site.
- This feature provides an efficient method to establish a dual-copy disaster
recovery scheme for NetBackup backup images.
+ AdvancedDisk storage option
This release contains new features that enable the user to choose which machines
can be used for restores and duplications. The following list describes the
added capabilities that this feature offers.
- AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
+ SharedDisk storage option
The SharedDisk documentation in the Veritas NetBackup 6.5.2 Documentation
Updates document packaged with this release supercedes the SharedDisk
documentation in the NetBackup 6.5 and 6.5.1 versions of the NetBackup
Shared Storage Guide. The Veritas NetBackup 6.5.2 Documentation Updates
document contained in the following TechNote on the Symantec Support Web
site. (http://entsupport.symantec.com/docs/302438)
With this release, the SharedDisk feature enables you do the following:
- Specify preferred or required media servers for restore and duplication
operations. This new capability replaces the FORCE_RESTORE_MEDIA_SERVER
option. This capability provides the following benefits:
- Offloads the workload of restores from the servers that perform the
backups.
- Directs the duplication traffic to specific storage servers.
- Use either LUN masking or SCSI persistent reserve for exclusive volume
access on the storage arrays.
+ Added SCSI persistent reservation support for SharedDisk on Redhat 4.0
Update 5.
+ Added SCSI persistent reservation support for SharedDisk on SuSE 9 SP 3.
+ SAN Client and Fibre Transport
The following list introduces the new features and capabilities for SAN
client and Fibre Transport in this release.
- You can use tape as a storage destination for the SAN Client and Fibre
Transport feature.
- On Solaris systems, NetBackup 6.5.2 detects the PCI bus and only allows
ports on one bus to be used for target mode, as follows:
- The first choice is the bus with the most 2312 target mode ports.
- If there are no 2312 target mode ports, the bus with the most 24xx
target mode ports is used.
- Target mode ports on other buses are not used.
- This release will now support the following QLogic HBAs for Fibre
Transport media servers:
- QLA2460 and QLA2462 (PCI-X)
- QLE2460 and QLE2462 (PCI-e)
+ NetBackup for Microsoft Exchange
- Backups of the Exchange 2007 passive VSS writer. With Exchange 2007,
Microsoft introduced a new concept for Exchange that included the mirroring
(replicating) of Exchange databases and logs to either a local server with
replication enabled (LCR) or to a passive node of a Microsoft cluster with
replication enabled (CCR). The only supported backup interface to this
replicated data is the "new" VSS passive writer that is automatically
installed in either of these replication models. This NetBackup feature
allows the user to select what VSS writer is backed up from the Host
Properties for the Client. The client seamlessly backs up and catalogs as
if it were a local VSS backup.
- Exchange 2007 enhancements to consistency checks. Beginning with 6.5.2,
NetBackup uses the Microsoft API to check the consistency of databases and
transaction logs and to provide additional details.
To take advantage of the Exchange 2007 consistency checks with the Microsoft
API with a VSS off-host backup, the Exchange Management Console must be
installed on the off-host client.
- Ability to automatically redirect a VSS restore to the Exchange 2007
recovery storage group (RSG).
- Instant recovery for Exchange 2003 and later. This feature enables the
recovery of storage groups and databases from a snapshot. These snapshots
can also be staged to tape.
- Additional information on the 6.5.2 version of the NetBackup for Exchange
agent is available.
+ NetBackup for Microsoft SharePoint Portal Server
- Document-level restores of MOSS 2007 & WSS 3.0.
- Support for SharePoint 2007 document restore from a database backup.
- Support for Microsoft SQL 2008.
- Support for 64-bit versions of SQL Server.
- Additional information on the 6.5.2 version of the NetBackup for SharePoint
Portal Server agent is available.
+ NetBackup for Microsoft SQL Server
- Support for Microsoft SQL Server 2008.
- Support for the backup and restore data contained in the SQL Server
filestream data type. The filestream data type allows the user to manag
file system data using SQL Server.
- SQL Server file-based checkpoint/restart.
+ NetBackup for Oracle (Support for Oracle 11g)
NetBackup 6.5.2 supports backups and restores of Oracle 11g. This includes
support for Oracle advanced data compression and Oracle data pump.
For instructions on linking the Oracle Recovery Manager (RMAN) with NetBackup,
refer to the appropriate procedure for your platform and Oracle 9i or later
or for Oracle 10g and later.
The information in the Appendix "Oracle 9i and 10g Real Application Clusters"
also applies to Oracle 11g.
+ Storage Lifecycle Policy destination configuration changes
This release introduces several configuration changes for storage lifecycle
policy storage destinations. The changes appear in the Storage Destination
dialog box and are as follows:
- The new Snapshot destination type is available when the Snapshot Client
option is installed.
- The Alternate read server selection is available only for duplication
destinations.
- The Preserve multiplexing option is available for multiplexed source images.
+ Database Administration Tool for NetBackup Relational Databases
The NetBackup relational database and Bare Metal Restore database in
NetBackup 6.0 and 6.5 used Sybase Adaptive Server Anywhere (ASA). (Also
known as SQL Anywhere.) NetBackup 6.0 and 6.5 included command line utilities
to administer the databases. NetBackup 6.5.2 contains a tool that makes it
easier for administrators to perform database administration tasks.
The Database Administration tool for NetBackup databases is a stand-alone,
interactive, menu-driven tool available on both UNIX and Windows:
- On UNIX, the tool has a menu-user interface, similar to the bpadm tool.
- On Windows, the tool has a graphical user interface. The tool is based on
existing command lines.
The tool, on both UNIX and Windows, provides a way for the administrator to
perform many actions. For a list of these actions and more information about
this new feature, refer again to the NetBackup 6.5.2 Documentation Updates
document.
+ How to configure and use NetBackup for VMware
NetBackup for VMware provides backup and restore of the VMware virtual
machines that run on VMware ESX servers. NetBackup for VMware takes advantage
of VMware Consolidated Backup (VCB) technology. The backup process is
off-loaded from the ESX server to a separate host that is called the VMware
backup proxy server.
The NetBackup 6.5.2 Documentation Updates document contains a chapter that
describes this feature in detail as well as how to configure NetBackup for
WMware.
+ Snapshot client features
Snapshot features contained in this release of NetBackup are:
- Storage lifecycle policies with Instant Recovery snapshots
Instant Recovery snapshot-based backups to the types of images that
NetBackup can manage with lifecycle policies. The Instant Recovery feature
makes snapshots available for quick data recovery from disk. Lifecycle
policies support a lifecycle storage plan for the storage unit copies made
during an Instant Recovery backup.
- NetBackup and Continuous Data Protection (CDP)
CDP dramatically changes the data protection focus by continuously
safeguarding all changes to important data. CDP increases the available
recovery point granularity.
- New disk array snapshot methods in 6.5.2
The array snapshot methods contained in this release take advantage of
high-speed mirroring and other snapshot capabilities that are provided by
the arrays. The following list shows the new snapshot methods introduced in
this release.
- Hitachi_CopyOnWrite
- Hitachi_ShadowImage
- IBM_DiskStorage_FlashCopy
- IBM_StorageManager_FlashCopy
- VMware raw device mode (RDM)
VMware's raw device mapping mode (RDM) allows a VMware virtual machine to
directly access raw physical disks. With raw device mapping, a VMware
virtual machine can use large storage devices such as disk arrays. The
arrays can be locally attached to the ESX server or configured on a Fibre
Channel SAN.
+ This release adds coexistence support for clients that utilize EMC Powerpath
devices. Bare Metal Restore will not re-create or restore volumes or
filesystems that reside on EMC Powerpath devices. The following is a summary
of expected behaviour when backing up and restoring EMC Powerpath clients
with Bare Metal Restore:
- During backup, the configuration that is imported will have all
references to EMC Powerpath pseudo-device names removed and replaced
with the first active physical disk in the EMC Powerpath configuration.
This is applicable for all UNIX and Linux platforms. For Windows platforms,
pseudo device naming convention matches to native device naming convention
and only pseudo device entry is maintained in the configuration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will not be allowed to be unrestricted during Dissimilar Disk Restore
(DDR) and Dissimilar System Restore (DSR) mapping operations.
- The filesystems, volumes and volume groups (if applicable) originally
resident on EMC Powerpath devices can be mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally configured on
EMC Powerpath devices will not automatically be imported and may not be
available in the post-restore environment. Depending on the operating
system, volume manager and Host Bus Adapter (HBA) in use will determine
whether the resource is automatically available after restoration has
completed. If the resource is not available, it will need to be either
imported by hand or made available via the external procedure feature of
BMR if automation is desired.
- For Windows platforms, Symantec's volume manager shipped with Storage
Foundation for Windows (SFW) is not supported with the EMC Powerpath
configured disks in this release and is planned for a future release.
+ The NBSU utility has been upgraded to include the following new features
and capabilities. In addition, this release contains the latest version
which is 1.2.6.
- NBSU now detects DNS alias hostnames.
- Hostname checks for the etc/hosts, etc/lmhosts, NIS and NISplus will now
detect and use the associated IP addresses.
- Enhancements were made to the nbsu.exe Windows file-property values with
additional Symantec-specific information.
+ The release contains the following changes and enhancements to the High
Availability Guide.
- Configuring the Key Management Service (KMS) for monitoring
- Clustered media servers on Windows 2008
- Changes to the bpclusterutil command for UNIX and Windows platforms
+ Many of the preceding features contained additional commands as well as
new options to existing commands. These new options and commands have been
documented in the Commands chapter of the NetBackup 6.5.2 Documentation
Updates document.
+ The following procedure should have been included in the Veritas NetBackup
Shared Storage Guide that was released with the NetBackup 6.5 GA.
BasicDisk storage units and Windows UNC
Beginning with the NetBackup 6.5 release, if you use Windows Universal Naming
Convention (UNC) pathnames to specify BasicDisk storage, you must configure
the following NetBackup services on the NetBackup media server to use the
same credentials:
- The NetBackup Remote Manager and Monitor Service
- The NetBackup Client Service
If the services do not use the same credentials, NetBackup marks BasicDisk
storage units that have UNC pathnames as DOWN.
To configure NetBackup services credentials
1. In Windows, open Services in the Microsoft Management Console.
2. Select one of the following NetBackup services and open its Properties:
- The NetBackup Remote Manager and Monitor Service
- The NetBackup Client Service
3. On the General tab, select Stop to stop the service.
4. On the Log On tab, select This Account and then enter valid credentials.
The credentials must allow read and write access to the storage.
5. On the General tab, select Start to start the service.
6. Repeat for the other service.
+ (ET1267896) When performing backups using the new Pure Deduplication
Option (PDDO) feature, Symantec suggests that users monitor their shared
memory usage as the number of jobs increases. The job-size throttling has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide for
additional information on NetBackup tuning parameters affecting shared memory
usage.
+ Enabling Multiple Robotic Paths for Highly Available Tape Libraries
This release contains a new feature that allows a user to enable multiple
robotic paths to achieve high availability for NetBackup TLD type tape
libraries. This feature enables the use of multiple paths from a single media
server to the tape robot. For more information about this feature, refer to
the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/303942
+ A new option has been added to the Disk Group Mapping Utility dialog of the
BMR mapping wizard.
For AIX and HP-UX, the option is called Simplify volume group.
For VxVM, the option is called Simplify disk group.
For Solaris Volume Manager, the option is called Simplify disk set.
This option is being added to the table of selection items for the dialog.
The description of this option is as follows:
Select this option to force the creation of the volume group (AIX and HP-UX),
disk group (VxVM), or disk set (Solaris Volume Manager) and set the number of
copies and stripes in all the mapped volumes to 1. Use this option to map all
volumes as concatenated volumes onto a disk.
This option is only available if you select the Automatically map volumes in
this volume group option on this page.
----------------------------------------------
NetBackup 6.5.1 New Features and Enhancements:
----------------------------------------------
The following features and enhancements were introduced in NetBackup 6.5.1.
+ For Solaris systems, you can now use SCSI persistent reservations for
exclusive LUN access control for disk arrays used with the SharedDisk
feature. For more information, see the following Symantec TechNote:
http://entsupport.symantec.com/docs/293321
+ Added support for Microsoft Office SharePoint Server (MOSS) 2007 and Windows
SharePoint Services (WSS) 3.0
- NetBackup 6.5.1 supports Microsoft Office SharePoint Server (MOSS) 2007
and Windows SharePoint Services (WSS) 3.0.
- MOSS 2007 standalone, federated, 32-bit and 64-bit with SQL 2005 or
SQL Express. Shared Services configuration protection is supported
within the same farm.
- WSS 3.0 standalone, federated, 32-bit and 64-bit with SQL 2005 or
SQL Express.
- There are additional requirements if you want to perform document-level
restores with SharePoint Portal Server 2003 and a 64-bit OS. You need to
upgrade to Windows 2003 R2 and install the Software Development Kit (SDK)
for SUA available from Microsoft. SUA is the Subsystem for UNIX-based
Applications.
- Document-level restores of MOSS 2007 & WSS 3.0 are not supported in
NetBackup 6.5.1. This functionality will be available in a future release.
For further information on how to use NetBackup with MOSS 2007 and WSS 3.0,
refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/292586
+ The following enhancements made to the NetBackup for Microsoft Exchange:
- Exchange 2007 mailbox-level backups and restores
This release supports mailbox-level backups of Exchange 2007. This
includes the same functionality as in previous versions of NetBackup for
Exchange, except an additional Microsoft package is required.
Download and install the Microsoft Exchange Server MAPI Client and
Collaboration Data Objects package. Version 6.05.7888 or higher is
required. You can find this package at the following Web site:
http://www.microsoft.com/downloads/
To run mailbox backups and restores, you must create a user account for
the NetBackup Client Service. The process is different for Exchange 2007
than for earlier versions of Exchange. Refer to the TechNote, Continued
support for Microsoft Exchange 2007 on the Symantec Support Web site.
http://entsupport.symantec.com/docs/292587
- Exchange 2007 VSS support
This release update supports Snapshot Client backups of Exchange 2007.
This includes off-host backups and the selection of the VSS provider, as
with Exchange 2003 in previous versions of NetBackup. To successfully
perform backups using the VSS method, you must apply two hotfixes.
- For Exchange 2003 and Exchange 2007 You must apply the following
SFW 5.0 hotfix on all systems where a Snapshot Client backup occurs.
The hotfix can be obtained by calling Symantec Support. This hotfix
is also included in the SFW/SFW-HA 5.0 MP1 release. See the following
TechNote for more information.
http://entsupport.symantec.com/docs/287298
- If you have Exchange 2007 and VxVM 5.0 and use the VSS off-host method,
you must also apply the following hotfix.
http://entsupport.symantec.com/docs/292544
- With Exchange 2007, NetBackup 6.5.1 supports the redirection of a VSS
backup image to a recovery storage group (RSG) or another alternate
storage group. As of NetBackup 6.5.1, you can only redirect the restore
of an entire storage group (including the RSG) if it contains only one
database.
For more information on this type of restore, see the TechNote Continued
support for Microsoft Exchange 2007.
http://entsupport.symantec.com/docs/292587
- This release allows for off-host snapshot backups of uncommitted logs only.
- Support for Exchange 2007 in Veritas Cluster Server (VCS) environments.
A patch is required. See the following TechNote for more information:
http://entsupport.symantec.com/docs/288625.htm
- In a future release the Exchange agent will support instant recovery for
Exchange 2003 and later. This feature enables the recovery of storage
groups and databases from a snapshot. These snapshots can also be staged
to tape.
+ The release includes a new NetBackup for VMware that provides backup and
restore of VMware virtual machines that run on VMware ESX servers. NetBackup
for VMware uses the VMware Consolidated Backup (VCB) framework.
NetBackup for VMware can back up and restore individual files or the full
virtual machine. Also supports individual file restore from full Windows
virtual machine backups, by means of FlashBackup-Windows.
For additional information about this feature, see the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293350
+ The following enhancement was made to NetBackup Windows FlashBackup.
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore of
NTFS files. A change was made to provide a new VxMS build that supports the
direct retrieval of security descriptors from the NTFS Security Descriptor
database in VxMS.
+ This release adds coexistence support for clients that are utilize
EMC Powerpath devices. Bare Metal Restore will not re-create or restore
volumes or file systems that reside on EMC Powerpath devices. The following
is a summary of expected behavior when backing up and restoring
EMC Powerpath clients with Bare Metal Restore:
- During backup, the configuration that is imported will have all
references to EMC Powerpath pseudo-device names removed and replaced
with the first active physical disk in the EMC Powerpath configuration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath configuration
will not be allowed to be unrestricted during Dissimilar System
Restore (DSR) mapping operations.
- The filesystems, volumes and volume groups (if applicable) originally
resident on EMC Powerpath devices can be mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally configured on
EMC Powerpath devices will not automatically be imported and may not be
available in the post-restore environment. Depending on the operating
system and volume manager in use will determine whether the resource is
automatically available after restoration has completed. If the resource
is not available, it will need to be either imported by hand or made
available via the external procedure feature of BMR if automation is
desired.
This enhancement has been provided on all UNIX and Linux platforms which
NetBackup currently supports. Support for EMC Powerpath on Windows platforms
is planned for a future release.
+ Additional error codes have been created for a NetBackup SharedDisk. For
detailed information about these errors codes, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/288177
+ Symantec will no longer support TSH robots in the next major release of
NetBackup.
==================
II. KNOWN ISSUES
==================
This section contains a list of known issues with this Release Update. These
issues will likely be fixed in future Release Updates for this version of
NetBackup. The issues below have been separated in to general groups to make
it easier for you to find the area that interests you most.
- Platform-specific issues
- Installation, upgrade, and cluster issues
- NetBackup Access Control issues
- NetBackup Database Agent issues
- Storage-related issues
- NetBackup user interface issues
- General NetBackup issues
- General Documentation issues
Platform-specific issues:
-------------------------
+ Windows 2008 can only be administered from a remote system, the user
interface will not allow local administration.
+ (ET1258372) For Solaris 10 clients using the NAS_Snapshot snapshot method,
if backup target filesystems are not mounted explicitly as NFS version 3, the
snapshot directory on the filer volume will not be accessible through NFS as
required to support snapshot restore. This may result in failed backups, or
backups that appear to succeed, but are immediately expired during routine
snapshot image validation. For Solaris 10 clients, filesystem mount commands
should contain the following option:
-o vers=3
For example:
mount -F nfs -o vers=3 file1:/vol/vol2 /mnt
+ Cannot install NetBackup 6.5.2 to a Macintosh computer running
Mac OS X 10.5 (Leopard). This issue affects PowerPC- and Intel-based
machines with Mac OS X 10.5.
NetBackup 6.5.2 is a patch release that is meant to upgrade an existing
6.5.x installation. Attempting to locally install NetBackup 6.5 on a client
running Mac OS X 10.5 will fail. For more information about this issue and
how to work-around it, refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/302495
+ (ET1150283) The HP-UX 11.11 patch PHSS_33037 introduced a defect that can
cause applications to fail at start time. (Please see the HP patch
description for PHSS_33037). This defect can cause the Oracle and DB2
NetBackup agents to fail while executing calls to dlopen.
Users who are affected by this defect should back out of the patch, or
install the later patch PHSS_35379.
+ (ET1218121) An issue exists that causes backups of Distributed File
System Replication (DFSR) data on Windows 2003 R2 systems using
NetBackup 6.5 or 6.5.x to fail even though a NetBackup Status Code 0
(successful) is received. A documented workaround exists in
TechNote 290900 on the Symantec Support Web site. If you have already
implemented this workaround, please continue to monitor the TechNote for
any changes that may be added.
See, http://entsupport.symantec.com/docs/290900
Installation, upgrade, and cluster issues:
------------------------------------------
+ The Veritas Private Branch Exchange (PBX) software is installed along with
Veritas NetBackup 6.5.x Depending on how NetBackup is installed, PBX may log
messages by default to the UNIX system logs /var/adm/messages or
/var/adm/syslog, or to the Windows Event Log. This can cause additional
system logging that the system administrator may not desire. The messages
written to the system logs are the same as those written to the PBX logs
(/opt/VRTSpbx/log on UNIX and <install_path>\VxPBX\log on Windows).
To disable PBX logging to the system or event logs after NetBackup has been
installed, enter the following commands:
UNIX:
cd /opt/VRTSicsco/bin
./vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
Windows:
cd <install_path>\VERITAS\VRTSicsco
vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
It should not be necessary to restart PBX for this setting to take effect.
Any future PBX log information should no longer appear in the system logs.
For more information about this issue or information on how to disable the
option, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/280746
+ (ET1257102) Before you attempt to install a NetBackup Master Server on a
Tru64 system the following things must be present on the Tru64 system:
1. Install the latest Internationalization (I18N) patch
2. Shared Memory Size greater than 60MB.
If these two criteria are not met then basic Backups fail with a status 230
and status 89 error, respectively.
+ (ET1269244) When attempting an upgrade, if Fibre Transport clients or servers
are discovered in the database, make sure that the appropriate services are
running to avoid potential issues that could cause the upgrade to fail. Use
nbftconfig -ls and nbftconfig -lc to determine if Fibre Transport clients or
servers are present.
+ On a media server (stand-alone or clustered), if the media server system
is shutdown or a failover occurs while the media server is involved in a
restore operation, further restore operations involving this media server
will not function. For more information about this issue, refer to the
following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/303970
+ (ET1116304) To view log messages generated by PBX exchange, use the vxlogview
utility installed by the VRTSicsco package only. Typically, the VRTSicsco
package is installed at "/opt/VRTSicsco" on UNIX systems and
"<CommonProgramFiles>\VERITAS\VRTSicsco" on Windows systems. It is not
recommended to use the vxlogview utility that is installed by any other
package because it may give errors due to a version/architecture mismatch.
+ (ET1380306) The initial PBX install or version upgrade,
"NetBackup 6.5 ICS 1.4.37.9 for HP", failed to install or upgrade during a
NetBackup install. It would fail with the following error.
The platform type of installics (ICS-HPUX-11.00 CS-HPUX-11.23) does not
match the platform type of this machine (ICS-HPUX-11.00).
To resolve this issue, a fix was made to a new PBX install or version upgrade,
titled, "NetBackup 6.5 ICS 1.4.37.9a for HP". Note the 'a' in the image name.
The new image is easily denoted by the existence of the ./platform.txt.old file.
+ (ET1299390) When the IP resource for a VCS cluster (or any other cluster
technology) fails (or goes down unexpectedly), the NetBackup agent is incapable
of determining the state of the master server. This leads the VCS server to
believe that all NetBackup services are down when in reality they are up.
To avoid this issue, perform the following workaround.
1) Use the cluster technology specific command to offline the NetBackup resource
group.
2) Ensure that the NetBackup services are down on all of the nodes in the cluster.
You can use the bp.kill_all command to shutdown NetBackup on all of the
inactive nodes.
3) Bring the NetBackup cluster resource group back online.
NetBackup Access Control issues:
--------------------------------
+ (ET1249781) Recovering NetBackup access management components
If you have configured NetBackup Access Control (NBAC), your authentication
and authorization configuration information is automatically backed up by
the online, hot catalog backup.
Both the Operate and Configure permission sets are required on the catalog
object in order to successfully backup and recover NBAC authentication and
authorization data.
Perform the following procedure to recover the NetBackup catalog from an
online catalog backup when NetBackup Access Control is configured:
1. Ensure that NetBackup Access Management Control is installed, but
disabled prior to running the actual catalog recovery wizard or bprecover
command. You must have root privileges to execute the recovery.
2. Shut down the authentication and authorization services/daemons.
3. Recover the NetBackup catalog from the online catalog backup using the
recovery wizard or bprecover command. Authentication and authorization
data will not be copied back to the hosts from which it was backed up;
instead, it will be copied to a staging area for use in step 4.
4. Run "bprecover -r -vxss -p <policy name>, supplying the name of the
online catalog backup policy. This will recover authentication and
authorization data from the staging area to the hosts from which it was
backed up.
5. Start up the authentication and authorization services/daemons.
6. Configure NetBackup to use NetBackup Access Management Control, by
setting up the proper Access Control host properties for master
server(s), media server(s), and client(s).
7. Restart NetBackup.
+ (ET1137932) To do NetBackup restores as a non-administrative user under NBAC
using the Windows Backup, Archive, and Restore client console or the Windows
Administration Console, the permissions on the following directories need to
be set to "Full Control" for each user of the user interfaces.
C:\ProgramFiles\Veritas\NetBackup\logs\nbwin
C:\ProgramFiles\Veritas\NetBackup\logs\nbconsole
+ (ET1030850 ET1145680) An issue exists for AIX platforms running a mixed
NetBackup Access Control (NBAC) environment where NBAC is installed and
enabled on some but not all hosts. In this type of environment, USE_VXSS is
set to AUTOMATIC. There is an AIX compiler issue that causes a core dump to
occur in a library routine. You may observe core dumps in NetBackup daemon
processes due to this issue. A side effect to this issue may be that you are
not able to log into the NetBackup-Java Administration Console after enabling
NBAC.
+ (ET1274335) Applicability: Cluster NetBackup with NBAC (Clustered VxAT)
A Hot Catalog backup of clustered NetBackup with NBAC (Clustered VxAT) does
not protect VxAT data stores correctly. Attempting to recovery VxSS data
using the command, bprecover -r -vxss -p <PolicyName> fails to recover the
VxSS environment.
+ Configuring NOM and VxAT on the same cluster is not supported on VCS Windows.
NetBackup Database Agent issues:
--------------------------------
+ The following items pertain to the new Exchange Granular Recovery feature
for this release.
- A Microsoft hot fix is required for "Client for NFS" for windows 2003. You
can locate and request this hot fix for either x86 or x64 platforms at:
http://support.microsoft.com/kb/947186
- A status 1 error may occur for an Exchange Granular-enabled backup job if
the granular processing operations failed to complete successfully. The
job details under the Activity Monitor or error log should indicate if this
failure is what caused the status 1.
- Look at the bpbkar debug log for more information
- A legacy (non VSS) backup will still truncate transaction logs if the
job ended with a status 1 because of a granular processing operation
failure. In this situation, the backup image is suitable for database
recovery.
- The Qlogic San Surfer software may need to be disabled or un-installed
because it may conflict with the port mapped for Windows "client for NFS".
- The following table shows the supported NetBackup media servers and which
of these platforms support NBFS:
Supported Media Server Support for NBFS
AIX 5L............................... YES
HP-UX HP 9000 PA-RISC................ YES
HP-UX HP Integrity (IA-64)........... YES
Novell Open Enterprise Server Linux.. NO
RedFlag Linux Data Center............ NO
RedHat Enterprise Linux.............. YES
Solaris Sparc........................ YES
Solaris x86/x64...................... NO
SUSE Linux Enterprise Server......... YES
Tru64................................ NO
Windows 2000......................... NO
Windows 2003 x86/x64................. YES
Windows 2008......................... NO
- The following table shows the supported Disk Storage units for Exchange
granular-enabled backup policies and which of these platforms support
granular-browse:
Supported Media Server Granular-browse Support
BasicDisk.................. YES
AdvanceDisk................ YES
NearStore.................. NO
OpenStorage................ NO
PureDisk................... YES
ShareDisk.................. NO
SnapVault.................. NO
+ If pre-NetBackup 6.5.3 version is being used to backup granular backups for
SharePoint and its media servers are upgraded to 6.5.3, then the SharePoint
clients will also need to be upgraded to 6.5.3.
+ The following list of issues applies to Microsoft Exchange.
- Exchange 2007 Recovery Storage Group
In NetBackup 6.5.1, the procedure to restore to the Exchange 2007 recovery
storage group (RSG) is to specify the RSG name as the redirected
destination. In a future release, redirection to the RSG will be automated
and will not have to specify a name.
- Launching an off-host snapshot backup from the NetBackup Client or with
bpbackup
If you attempt to initiate an Exchange off-host alternate client backup
from the NetBackup Client GUI or with the bpbackup command, the backup
fails. Instead, use the NetBackup Administration Console to initiate a
manual backup for that Exchange policy. See the "Testing configuration
settings" section in the NetBackup for Microsoft Exchange Administrator's
Guide for instructions on how to perform a manual backup.
- When an Exchange backup is launched from the NetBackup Client interface
and uses the Snapshot Client offhost backup capability, the progress log
window does not display the usual progress messages evident when a
scheduled backup is executed. The backup operation is not impacted by this
lack of progress logging. If detailed progress is desired, use the
NetBackup Administration Console to launch a manual backup operation on an
Exchange policy. See the "Testing configuration settings" section in the
NetBackup for Microsoft Exchange Administrator's Guide for instructions on
how to perform a manual backup operation.
Storage-related issues:
-----------------------
+ A button labeled New has been added to the Add Disk Array Host dialog box,
as well as a new dialog box titled, New Array Type. When you click the
New button the New Array Type dialog box appears. Included on this dialog
box is a Help button. The online help for this dialog and button will be
available at the next major release.
+ The NetBackup SharedDisk option does not support Windows 2008 for media
servers.
+ (ET1444319) An issue exists in this Release Update where storage lifecycle
policy (SLP) images that are no longer in the catalog still appear in the
EMM image table list. These images are empty placeholder images and are
created when multi-streamed backups occur. The nbstserv process detects
these images in the EMM table list, processes them, and reports that it has
removed them, when in fact they still appear in the image table list as not
being processed by SLP.
+ The following list of issues applies to AdvancedDisk.
- Windows Common Internet File System (CIFS) is not supported.
- For NFS, you must use manual mount points.
- Symantec recommends that you do not span backup images across volumes in
an AdvancedDisk disk pool. File system full conditions cannot be detected
adequately. Therefore, each disk pool should be comprised of only one
volume.
+ (ET1240562) NetBackup SharedDisk and Windows media servers
If you use both NetBackup 6.5.2 and NetBackup 6.5 or 6.5.1 media servers
(Windows) for SharedDisk, you must format LUNs using a 6.5 or 6.5.1 media
server. To avoid any LUN formatting issues, Symantec recommends that you
upgrade all of the Windows media servers you use for SharedDisk to
NetBackup 6.5.2.
+ (ET1128929) Suppose a copy of an image is beyond its try-to-keep date, and
is a candidate for removal from disk. For instance, this copy of the image
is counted as a part of the Potential Free Space value. If a user uses the
bpexpdate command to manually expire this copy of the image from disk, the
Potential Free Space value will not be decremented to reflect the action
taken until the whole Potential Free Space value is recalculated. Until the
value is recalculated, the user and NetBackup will think that there is more
available space on the disk than there actually is.
The Potential Free Space value is recalculated:
a) When the High Water Mark (HWM) condition forces a draining of the disk
down to Low Water Mark (LWM).
b) When an image is fully duplicated, thus being "Lifecycle complete".
The "Available space" is Free Space plus Potential Free Space. The file
system increments the Free Space, but NetBackup does not decrement the
Potential Free Space. Thus, the size of the image that was expired is
counted twice as both Free Space and Potential Free Space. This is the
reason why it will look to the user and NetBackup like the disk has more
space than there actually is. In addition, this may cause NetBackup to
assign jobs to the disk that have a larger total estimated size than is
actually available.
+ Dissimilar Disk Restore of a Solaris client fails if the client uses SVM
metadevices (volumes) created using slice 2 of Solaris Disks. For more
information on this issue, refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/303027
+ (ET1230073) A storage lifecycle policy can contain backup and duplication
storage destinations. A duplication destination can be configured to have one
of two retention types: Fixed or Capacity managed.
When Capacity managed is selected, a Desired cache period is also configured.
NetBackup tries to retain the image on the destination for the Desired cache
period. Only if space is needed for new images are the capacity-managed copies
to be expired. However, testing has shown that for duplication destinations
using the Capacity managed retention type, the Desired cache period is being
overlooked.
The overlooked desired cache period may allow images to become eligible for
expiration as soon as all copies of the image have been created. The next time
the disk reaches the high water mark, these copies may be deleted, regardless
of the Desired cache period setting.
+ (ET1317594) To add clarity, the "Load balance" label in the Storage Unit
Group dialog, has been changed to read, Media server load balancing.
+ (ET1128929) Potential free space is the amount of space on a disk staging
storage unit (DSSU) or on a lifecycle policy destination that NetBackup can
free if extra space on the volume is needed. (Use the nbdevquery command to
display the potential_free_space and the free_space value.) The potential free
space value represents the total size of the image copies that are eligible
for expiration.
To create free space, an administrator can run the bpexpdate command to
manually expire eligible image copies on the volume. This changes the potential
free space into available free space.
If nbdevquery is run after bpexpdate is used, the potential free space value
should be reduced and the free space value should be increased. However, this
is not the case. The nbdevquery command does not display the correct potential
free space value until one of the following updating events occurs:
- In the case of DSSUs: When the high water mark or a disk-full condition is
reached on the storage unit. The automatic expiration of eligible copies of
staged images occurs and potential_free_space for that disk is recalculated.
- For disk destinations within lifecycle policies: When a duplication job
that writes to the disk completes, the potential_free_space value for that
disk is recalculated.
+ (ET1239766) Some devices that have single-instance store (SIS) capabilities
can be used as storage destinations in a storage lifecycle policy. (For
example, PureDisk.)
In this release, the Fixed and Capacity Managed retention types are available
for selection for SIS devices used as duplication destinations. However, the
Capacity Managed retention type actually behaves as a Fixed retention period
for these devices.
The log reflects this change in retention type behavior. In future releases,
the Capacity Managed retention type will be available for SIS devices.
NetBackup user interface issues
(NetBackup Administration Console, command line interface, bp or bpadm, etc.)
-------------------------------------------------------------------------------
+ The NetBackup Administration Console for Windows is not supported on
Windows 2008 for the AMD64 platform. If a user attempts to launch the
NetBackup Administration Console, it will cause the following error message.
The NetBackup Administration Console cannot be started. The Windows-based
NetBackup Administration Console is not supported on this platform.
+ (ET1231347) As a result of a security fix to handle characters like "<",
">", and ";", a user could issue UNIX commands without being a root user.
Because the NetBackup-Java Administration Console uses the command line
interface (CLI) to create policies, these characters cannot be allowed as
text entries in policies. The security fix cannot be removed. Therefore,
to work around this issue, the user should use a Java Administration
Console that is running on a Windows workstation to create policies for
MSEO. This issue will be fixed in a future release of NetBackup 6.5.
+ (ET1268670) A user cannot change the NDMP hosts in the Device Configuration
wizard using the NetBackup-Java Administration Console.
If you are on the NetBackup-Java Administration Console, you can work around
this issue by performing the following steps.
1. Expand the Credentials within the left pane of the NetBackup-Java
Administration Console.
2. Select NDMP Hosts.
3. Select the NDMP host that you want to change.
4. Right click the NDMP host and select "Change" from the drop-down menu.
The Change NDMP Host window appears.
If you want to use the command-line, you can work around this issue by
performing the following command.
/volmgr/bin tpconfig -update -default_user_id <user ID>
+ (ET1367769) When using the nbdevconfig command from the command line
interface it is important to remember to separate the server names with
white space and not any other character such as a comma. The NetBackup
Commands document will be updated to include an additional sentence and
possibly an example that demonstrates how this command is designed to be
used.
+ (ET1395328) When using the bp or bpadm interface on HP-UX 11.23 or 11.31
systems on Integrity (IA-64) architecture, a DATE ERROR will be returned
during attempts to change dates. For more information about this issue,
refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308809
General NetBackup issues:
-------------------------
+ ** (ET1391268) A data loss issue exists with calendar-based schedules that
have a configured window that spans midnight and then goes active after
midnight. The issue can cause a client backup, that is suppose to run in the
next open window, to be skipped without any notification, thus resulting in a
data-loss situation. This issue can occur in a NetBackup server or Enterprise
server.
For information on how to determine if you may be impacted by this issue and
for a work-around, refer to the following TechAlert on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/311581
+ (ET1379837) An issue exists in this release update that can cause any
supported version of HP-UX (PA-RISC) to encounter memory consumption issues
with NetBackup processes. The degree of consumption will vary depending on a
user's usage pattern. In addition, it is likely that the NBEMM process will
be the first process to stop with a core dump. For more information about
this issue, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/313880
+ (ET1436810) Calendar incremental backups may not run on the same day as a calendar
full backup as been scheduled.
+ (ET1199036 and ET1181074) Users may get a core dump of dbeng9 after
performing a Full Catalog Backup Recovery. This is not a Symantec NetBackup
issue. This core dump can be deleted and ignored. Testing showed that the
catalog recovery completed successfully and that bprecover handled the core
dump issue appropriately.
+ (ET1268670) In NetBackup 6.5.2, a user cannot change the NDMP hosts in Device
Configuration wizard on the NetBackup-Java Administration console. You can use
one of the following two workarounds to accomplish this task.
Using the user interface:
1. Expand 'Credentials' within the left pane of the NetBackup-Java
Administration console.
2. Select NDMP Hosts.
3. Select the NDMP host to change.
4. Right-click the NDMP host and select Change from the drop-down menu.
The Change NDMP Host window appears.
Using the command line:
1. Run /volmgr/bin tpconfig -update -default_user_id <user ID>.
+ (ET1281808) Point-in-Time (PIT) is not supported in NetBackup 6.5.2 for
IBM_DiskStorage_FlashCopy snapshot method.
A Point-in-Time Rollback restore from an IBM_DiskStorage_FlashCopy snapshot
backup fails on AIX platforms for backup resources built on AIX native stacks,
for example, JFS2 file systems on AIX LVM volumes. The
IBM_DiskStorage_FlashCopy snapshot method is supported on the IBM DS 6000
series of Storage Arrays.
+ (ET1250126) To perform a Point-in-Time rollback restore for an IBM DS6000
system, you must modify a VxFI configuration file for the Windows x64
platform. Perform the following steps to set up and change the
configuration file:
1. Install IBM VSS 3.x
2. Install DSCLI 5.2.2.224 at a minimum.
3. Add the following lines to the end of %commonprogramfiles%\SymantecShared
\VxFI\4\ConfigFiles\ibmtsfi.conf:
[CLI_TOOL_INFO]
"FILEPATH"="C:\Program Files (x86)\IBM\DSCLI\"
(If DSCLI is installed to a different location, use that path in place
of "C:\Program Files (x86)\IBM\DSCLI")
You can find the following TechNote on this issue on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/302962
+ (ET1245547) While running a report for tape reports > tape lists, if you
have a volume name or media ID name that is less than six characters, then
while using the command bpmedialist -ls -q -mlist -ev <volume/media name>
-M <Master server>, the report operation will fail.
To resolve this issue and ensure that the report operations is successful,
include the media ID in double quotes and add enough spaces within the quotes
to make the media ID six characters long. For example, if you have the
media ID "AB000" which is a five-character media ID, then you can use the
command bpmedialist as follows:
bpmedialist -ls -q -mlist -ev "AB000 " -M omwin1
Since the length of the volume name is five characters, a space has been
added, and the volume name is enclosed in double quotes. It is important that
the media ID is in double quotes if spaces were added to make the ID six
characters long.
+ VMware NetBackup Integration Module (VNIM) not required.
The VMware NetBackup Integration Module (VNIM) is not required for NetBackup
for VMware. In fact, NetBackup for VMware cannot function if VNIM is
installed.
NOTE: If VNIM is installed, you must uninstall it before running any backups.
+ (ET1250777) An alternate client off-host backup of a NetBackup RealTime
application may fail with status code 156. This failure applies to a
snapshot-based backup to a storage unit (with or without a retained snapshot
for Instant Recovery). This error occurs if the RealTime server's host tables
are not correctly updated for the alternate client. As a result, NetBackup
cannot make a RealTime TimeImage accessible to the alternate client, and the
backup fails.
To resolve this problem, see the following NetBackup TechNote on the Symantec
Support Web site:
http://entsupport.symantec.com/docs/303966
+ The following items are corrections that will be made to the NetBackup 6.5
Bare Metal Restore (BMR) Administrator's Guide at the next major release of
NetBackup.
In the Storage Area Network Support section of Chapter 6, Restoring Clients,
the following text appears:
Bare Metal Restore can restore a system that is attached to a Storage Area
Network (SAN). On Windows, AIX, and Solaris systems, if the host bus
adapter (HBA) drivers are available in the restore environment, BMR
automatically restores the SAN-attached volumes. BMR does not support the
restoration of systems with SAN attached volumes on HP-UX and Linux.
The following text is the correct replacement text.
Bare Metal Restore can restore a system that is attached to a Storage Area
Network (SAN). If the host bus adapter (HBA) drivers are available in the
restore environment then
- On Solaris 10, BMR automatically restores the SAN-attached boot and
data volumes.
- On Solaris 8 and Solaris 9, BMR automatically restores the SAN-attached
data volumes.
- On Windows, BMR automatically restores the SAN-attached data volumes.
- On AIX, BMR automatically restores the SAN-attached data volumes.
- On HP-UX and Linux, BMR does not support the restoration of systems
with SAN attached volumes.
In the Configuration Summary section of Chapter 10, Managing clients and
configurations the following text should be added:
Client configuration can be modified to add, change and remove a license
key for software discovered for a protected system. The license key, which
is added or changed, is also added to the protected system after restore
using the configuration to which the key was added. This facility is
available only for Veritas Storage Foundation products.
+ (ET1267896) When performing backups using the new Pure Deduplication
Option (PDDO) feature, Symantec suggests that users monitor their shared
memory usage as the number of jobs increases. The job-size throttling has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide for
additional information on NetBackup tuning parameters affecting shared memory
usage.
+ (ET1274002) The recovery of a catalog image taken in version 6.5.2 of
NetBackup is NOT supported in an earlier version of NetBackup (such 6.5)
or vice versa.
General Documentation issues:
-----------------------------
+ (ET1197993) The 6.5 NetBackup Administrator's Guide, Volume I, incorrectly
states that the Virtual Tape Option is necessary in order to create a NDMP
storage unit. This is incorrect. The NetBackup for NDMP license must be
installed on the media server in order to use a host as a NDMP storage unit.
+ The NetBackup Release Notes PDF that is available for download from the
Symantec Support Web site has been updated with the following corrections.
Users can download the latest version of this document at their convenience.
- SAN Client Platform Proliferations corrections
- Page 7: Original paragraph -
The following client platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server platforms
support the SAN client: Red Hat 4 update 3 Linux x86_64 and
Solaris 9/10 SPARC. The SAN client will be supported in this release
with disk storage. Support for tape storage may be added in a future
release.
Page 7: Corrected paragraph for NetBackup 6.5.2 -
The following client platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server platforms
support the SAN client: RedHat 4 Update 3, RedHat 4 Update 5 and
SLES 9 SP3 Linux x86_64 and Solaris 9/10 SPARC. The SAN client is
supported in this release with disk storage. Support for tape storage
may be added in a future release.
- Page 59, Table 2-19: Original paragraph -
Media server You can use the following systems for the NetBackup
media servers that host that are attached to the SAN:
- Linux - RedHat 4.0 Update 3 X86_64 (EM64T or AMD64)
- Solaris 9 and 10 (SPARC)
Page 7: 59, Table 2-19: Corrected paragraph for NetBackup 6.5.2 -
Media server You can use the following systems for the NetBackup
media servers that host that are attached to the SAN:
- Linux - RedHat 4 Update 3, RedHat 4 Update 5,
SLES 9 SP3 X86_64 (EM64T or AMD64)
- Solaris 9 and 10 (SPARC)
- NetBackup PureDisk Deduplication Option Naming Correction
The New Features chapter in the NetBackup 6.5 Release Notes document
incorrectly refers to the PureDisk Deduplication Option as PureDisk Storage
Option or PureDisk Optimization Option. These names and the corresponding
description have been corrected and a new updated version of the NetBackup
Release Notes document that is available for download from the Symantec
Support Web site.
+ The information about which policy types that support the client encryption
option was not included in the NetBackup 6.5 Release Notes document. The
following list shows the policies types that support encryption in
NetBackup 6.5. This list will be updated and placed in the Release Notes
document at the next major release of NetBackup.
- AFS
- DB2
- DataStore
- Informix-On-BAR
- LOTUS_NOTES
- Microsoft Exchange
- Microsoft SharePoint
- Microsoft SQL-Server
- Microsoft Windows
- Oracle
- SAP
- Standard
- Sybase
If you use one of the following policy types, you will not be able to select
the encryption check box in the policy attributes interface.
- DataTools-SQL-BackTrk
- FlashBackup
- FlashBackup-Windows
- NDMP
- NetWare
- OS/2
- Vault
+ (ET1268273) FlashBackup incremental backups do not operate as described in
the NetBackup 6.5 Snapshot Client Administrator's Guide, page 82.
The next revision of the Snapshot Client guide will contain information
similar to the following:
For FlashBackup and FlashBackup-Windows full policies, all blocks in the
disk or raw partition (as selected in the Backup Selections tab) are backed
up.
For FlashBackup and FlashBackup-Windows incremental policies, complete files
are backed up based on changes to the file Modified Time or Create Time
since the last full or incremental backup.
For FlashBackup-Windows Incremental policies, the Modified Time and Create
Time changes are queried from the NTFS Master File Table (MFT) for File
entries only (directories are skipped). Any newly created or modified files
are backed up as complete files and corresponding directories up the tree are
also backed up. Newly created but empty directories are not considered for
FlashBackup-Windows incremental backups.
Warning:
During FlashBackup-Windows incremental backups, jobs will complete with
status 0 but some skipped files may occur due to limitations with the NTFS
file system.
The NTFS Master File Table does not update the Create Time or Modified Time
of a file or folder when the following changes are made:
- File or directory rename operations
- File or directory security changes
- File or directory attribute changes (read only, hidden, system, archive bit)
==========================
III. DOWNLOAD INSTRUCTIONS
==========================
1) Download the NB_CLT_6.5.3_<6 digit number>.tar and
NB_6.5.3_<6 digit number>.<server>.tar files into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
where <server> is one of: alpha_5, hp_ux, hpia64,linux, linuxR_ia64,
linuxS_ia64, linuxR_x86,linuxR_ia64, rs6000, solaris, solaris_x86
NOTE: NB_CLT_6.5.3_<6 digit number>.tar has the client binaries and
NB_6.5.3_<6 digit number>.<server>.tar has the server binaries and BOTH
must be installed.
NOTE: Only if Bare Metal Restore is installed, download and extract the
NB_BMR_6.5.3_<6 digit number>.tar into the /tmp directory
and download and extract the NB_BBS_6.5.2_<6 digit number>.tar
into the /tmp directory.
2) Extract the NB_CLT_6.5.3_<6 digit number>.tar and the
NB_6.5.3_<6 digit number>.<server>.tar files.
tar xvf NB_CLT_6.5.3_<6 digit number>.tar
tar xvf NB_6.5.3_<6 digit number>.<server>.tar
NB_6.5.3 will create the files:
VrtsNB_6.5.3.README
VrtsNB_6.5.3.<server>.tar.Z
VrtsNB_6.5.3.preinstall
VrtsNB_6.5.3.preuninstall
VrtsNB_6.5.3.postinstall
VrtsNB_6.5.3.postuninstall
NB_update.install
NB_CLT_6.5.3 will create the files:
VrtsNB_CLT_6.5.3.README
VrtsNB_CLT_6.5.3.<platforms>.tar.Z
VrtsNB_CLT_6.5.3.preinstall
VrtsNB_CLT_6.5.3.postinstall
VrtsNB_CLT_6.5.3.postuninstall
NB_update.install
where <platforms> are: ALPHA,HP-UX-IA64,HP9000-800,INTEL,Linux-IA64,
Linux,MACINTOSH,RS6000,SGI,SOLARIS
=============================
IV. INSTALLATION INSTRUCTIONS
=============================
** The content of this online Readme supersedes the information in the Readme
contained in the download. **
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this Release Update.
Before installing this Release Update, please review the following items:
- Symantec recommends that you perform catalog backups before and after you
apply this Release Update.
- If you are planning to install this Release Update as a part of an
upgrade from a 6.0 MPx release, you must first install NetBackup 6.5 GA
before you install this Release Update.
- If you are planning to install this Release Update as a part of an
upgrade from a 5.x release then it is important that you understand that the
existing NetBackup databases must be in a consistent state prior to beginning
the upgrade. Information and tools to assist you in determining the current
state of your database, as well as instructions to help you address any
inconsistencies that you might discover can be viewed on the NetBackup Upgrade
Portal, a part of the Symantec NetBackup Support Web site.
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
- Do not use a NetBackup GUI running on any other host to monitor the
NetBackup jobs/processes/daemons/devices on the host being patched during the
installation. On AIX this may cause text busy errors to occur during the
installation. The safest approach is to not have any GUIs running on remote
systems which are accessing any host during pack application.
For Release Update installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Before you install this Release Update, make sure that NetBackup is at
release level 6.5 and configured to run in a cluster.
2) Install this Release Update on the inactive node(s) of the cluster
(perform steps 1 through 3 below).
3) Install this Release Update on the active node of the cluster (perform
steps listed below).
4) If the cluster is in a faulted state, clear the fault.
NOTE: A directory "NB_6.5.3" will be created in the cluster shared
directory. This directory stores files that will be needed during an
uninstall - do not remove it.
--------------------------------------------------------------------------------
As root on the NetBackup Server:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Install NB_6.5.3 and NB_CLT_6.5.3 Release Update binaries.
cd /tmp
/bin/sh NB_update.install
NOTE: Selecting the server Release Update will automatically install the
client Release Update if the client (CLT) .Z file and the README exist
in the installation directory. The server install will fail if the
(CLT) .Z file and the README are not present and the CLT update has not
been previously installed. The client Release Update will NOT be
installed automatically during a reinstall of the server Release Update.
3) The NB_update.install script will prompt you to restart daemons.
Otherwise, after the update installation has completed, run:
/usr/openv/netbackup/bin/bp.start_all
4) The update install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this Release Update.
=========================
V. UNINSTALL INSTRUCTIONS
=========================
Note: This will ONLY uninstall the Release Update from your local machine.
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for example,
backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the database
services are stopped.
2) Change the directory to the patch save directory.
Substitute the pack name for ${PACK} in the following command:
cd /usr/openv/pack/${PACK}/save
3) Run the un-install script:
./NB_update.uninstall
4) Verify that the updatte uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/bp.start_all
================================
VI. CURRENT RELEASE UPDATE INDEX
================================
This section contains a master index for all UNIX packages of Etracks that
have been fixed in this release, sorted according to the containers that
they comprise.
NB_6.5.3
--------
1275559 1302929 1302749 1317013 1317008 1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407 1364422 1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889 1276613 1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750 1383540 1384029 1375483 1383736 1383527 1383523 1384879 1385083 1385111
1386294 1383757 1384675 1383511 1385061 1382599 1376805 1383782 1383502 1383497
1383499 1384270 1386057 1386060 1383811 1383808 1382683 1384822 1386064 1386062
1386073 1383727 1383766 1386069 1384960 1386075 1386077 1384019 1386065 1386070
1387046 1383743 1384952 1387039 1383643 1384946 1384943 1388149 1384948 1383744
1386199 1384909 1389088 1374330 1388180 1383756 1388192 1382684 1383404 1390335
1383742 1383761 1391168 1382623 1391109 1383763 1394025 1383630 1392132 1388236
1384020 1395057 1384919 1383792 1383772 1393919 1384032 1384023 1384966 1395393
1383506 1396153 1391110 1397984 1399794 1393810 1393798 1397604 1398627 1388000
1387827 1393793 1396248 1402394 1396112 1395233 1402922 1403920 1405290 1402967
1320530 1398698 1396083 1392668 1409131 1409154 1411251 1411776 1410874 1412331
1408807 1412417 1413338 1411302 1413269 1410786 1413572 1385085 1414212 1412557
1415612 1413649 1401482 1413567 1415683 1414541 1416768 1421025 1425093 1424266
1423453 1425900 1425285 1428096 1423583 1426958 1427064 1429629 1430825 1428794
1431220 1428632 1432786 1431217 1431957 1432152 1432733 1431905 1436492 1436738
1439637
NB_BBS_6.5.3
------------
1386047 1383479
NB_BMR_6.5.3
------------
1289330 1385881
NB_CLT_6.5.3
------------
1275559 1302929 1302749 1317013 1317008 1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407 1364422 1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889 1276613 1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750 1383540 1384029 1375483 1383736 1382523 1383527 1383523 1384879 1385083
1385111 1386294 1383757 1384675 1383511 1385061 1382599 1384892 1376805 1383782
1383502 1383497 1383499 1384270 1386057 1386060 1383811 1383808 1382683 1384822
1386064 1386062 1386073 1383727 1383766 1386069 1384960 1386075 1386077 1384019
1386065 1386070 1387046 1383743 1384952 1387039 1383643 1384946 1384943 1388149
1384948 1383744 1386199 1384909 1389088 1374330 1388180 1383756 1388192 1382684
1383404 1387984 1390335 1383742 1383761 1391168 1382623 1391109 1383763 1394025
1383630 1392132 1388236 1384020 1395057 1384919 1383792 1383772 1393919 1384032
1384023 1384966 1395393 1383506 1396153 1391110 1397984 1399794 1393810 1393798
1397604 1398627 1388000 1387827 1393793 1396248 1402394 1396112 1395233 1402922
1403920 1405290 1402967 1320530 1398698 1396083 1392668 1409131 1409154 1411251
1411776 1410874 1412331 1408807 1412417 1413338 1411302 1413269 1410786 1413572
1385085 1414212 1412557 1415612 1413649 1401482 1413567 1415683 1414541 1416768
1421025 1425093 1424266 1423453 1425900 1425285 1428096 1423583 1426958 1427064
1429629 1430825 1428794 1431220 1428632 1432786 1431217 1431957 1432152 1432733
1431905 1436492 1436738 1439637
NB_DB2_6.5.3
------------
1388132
NB_DMP_6.5.3
------------
1384031
NB_INX_6.5.3
------------
1404905 1416672
NB_JAV_6.5.3
------------
1316222 1316255 1316257 1383469 1386728 1388080 1393518 1400256
NB_LOT_6.5.3
------------
1318437
NB_LUA_6.5.3
------------
1380529
NB_NOM_6.5.3
------------
1383447 1384380 1390067 1391157 1391161 1395092 1399345 1409923 1409925 1423226
NB_SAP_6.5.3
------------
1227447 1386537 1227458 1411527
NB_SMU_6.5.3
------------
1387861 1387867
NB_SNC_6.5.3
------------
1383582 1383429 1382596 1383498 1384025 1394039 1395089 1383512 1401373 1398467
1410597
NB_VLT_6.5.3
------------
1383258 1385764 1386756 1385614 1386760 1386763 1386750 1396286 1402907 1404850
===========================
VII. RELEASE UPDATE CONTENT
===========================
This section contains the Release Update conventions, content, and historical
content that is applicable to the release.
Conventions:
------------
The following list describes the conventions used in the subsections that
following this section. Each item listed in the Current Release Update
subsection describes a feature, enhancement, or issue fixed with this
Release Update.
Description
Describes a particular problem contained in this Release Update.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds can be
used INSTEAD of applying the patch, however, Symantec strongly recommends
the "best practice" of being at the latest available patch level.
Additional Notes
Any additional information regarding a problem is included.
Current Release Update
----------------------
Each item listed in this section describes a feature, enhancement, or change
that comprises this Release Update. Please read this section thoroughly to
understand the contents of this update.
--------------------------------------------------------------------------------
Etrack Incident = ET1275559
Description:
A bpdbm core dump would occur because of a badly formatted ovgetmsg routine.
A change was made to address this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1302929
Description:
A change was added to fix memory leaks discovered in the bpplsched command
line and nbproxy which use common free routines. The cause of the problem
was that the command line would mix results from different queries. The
c_receive_flag determines if the contents of a structure are freed and if
queries are mixed like this, the value may not be the same.
--------------------------------------------------------------------------------
Etrack Incident = ET1302749
Associated Primary Etrack = ET1300264
Titan cases: 220-369-133 311-946-518 320-117-267 320-122-713
Description:
User backups with windows configured to be 24x7, would fail at midnight
with a status code 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1317013
Associated Primary Etrack = ET1292141
Titan cases: 220-319-568 240-781-624 311-955-023
Description:
Backups would fail with a status code 230 when using the en_GB.ISO8859
locale.
--------------------------------------------------------------------------------
Etrack Incident = ET1317008
Associated Primary Etrack = ET1295547
Titan cases: 230-554-457
Description:
The policy execution manager (nbpem) would core dump after restarting a
job that had been running before the upgrade to NetBackup 6.5.2.
--------------------------------------------------------------------------------
Etrack Incident = ET1317006
Associated Primary Etrack = ET1297993
Titan cases: 291-011-673
Description:
The policy execution manager (nbpem) would exit with an ASSERT failed
error that indicated m_due was less than or equal to m_startTime.
--------------------------------------------------------------------------------
Etrack Incident = ET1317202
Associated Primary Etrack = ET1269997
Titan cases: 320-107-578
Description:
Resource requests for bpduplicate (vault) were failing because of a
missing parameter. The Vault duplications would fail with a status 800.
Workaround:
This would only occur when duplicating to storage units on
pre-NetBackup 6.5 media servers where the master server is at 6.5 or later.
The workaround would be to not target storage units on pre 6.5 media
servers when duplicating. It also will not be an issue for single-image
duplications.
--------------------------------------------------------------------------------
Etrack Incident = ET1317047
Associated Primary Etrack = ET1293461
Titan cases: 240790925 281375544 290011922 291-010-092
Description:
The Client Attribute "Maximum Data Streams" was being ignored with
NetBackup 6.5.2 and the global value "Maximum jobs per client" was always
taking precedence irrespective if the setting was higher or lower.
--------------------------------------------------------------------------------
Etrack Incident = ET1276489
Description:
The bpexpdate -deassignempty command was failing to expire media on NDMP
hosts.
--------------------------------------------------------------------------------
Etrack Incident = ET1318091
Associated Primary Etrack = ET1295660
Titan cases: 311-944-025
Description:
On Windows master servers, the online catalog backup was failing with a
status of 2 for the parent job and 42 for one of the child jobs when
non-multi-streamed policies were configured as critical policies in the
catalog backup policy.
Workaround:
If you encounter this issue, remove critical policies from the online
catalog backup policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1289921
Description:
If backup jobs and synthetic/duplicate jobs were in progress simultaneously,
some of the drives would become unusable.
Workaround:
If you encounter this issue, find the unusable drive and release it using
the nbrbutil utility.
--------------------------------------------------------------------------------
Etrack Incident = ET1322984
Description:
A change was made to address a bpbdm core dump issue that occurred when
the client list was being freed when user interface executed a
Q_IMAGE_HWOS_GET query and the get_hwos() would perform a double free of
the client list.
--------------------------------------------------------------------------------
Etrack Incident = ET1364407
Description:
When a policies schedule was changed the retention level was not correct
when modified to a value other than the default value.
--------------------------------------------------------------------------------
Etrack Incident = ET1364422
Description:
Synthetic Backup jobs would fail with a status 1 and were retried
repeatedly.
--------------------------------------------------------------------------------
Etrack Incident = ET1322803
Associated Primary Etrack = ET1266944
Titan cases: 281-351-695 281-459-396
Description:
If media servers or other hosts not in the server list attempted to connect
to a master, the connection would be rightly rejected. However, the
diagnostic-logging-level 2 logging message itself used a non-threadsafe
function that would cause memory corruption if threads collided. This
would lead to crashes or erratic behavior for services such as EMM and PEM.
Workaround:
Search for "allow_peer" messages in the logs and reconfigure or
decommision all of the servers that are logged as "not allowing
connection". These servers are not in the master's server list, which
triggers the log message.
If the diagnostic logging level is set to not log Level 2 messages, the
problem is averted.
--------------------------------------------------------------------------------
Etrack Incident = ET1364661
Description:
A change was made to to correct an issue that caused NBPEM to crash during
an upgrade from NetBackup 6.5 to 6.5.3. The crash would happen in a
clustered environment when nbpem was shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1373019
Description:
All DSSU schedules were deleted (from PEM point of view) upon updating one
DSSU schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET1383374
Associated Primary Etrack = ET1300103
Titan cases: 320-117-348
Description:
bprd would core dump under certain circumstances when there was an invalid
media server in the server list and the configuration was being updated.
--------------------------------------------------------------------------------
Etrack Incident = ET1382658
Titan cases: 220-327-515
Description:
If the VNET_OPTIONS entry was defined in your configuration (bp.conf
on UNIX or the Registry on Windows) and if some values in the entry were
zero, problems would occur if you attempted to upgrade to NetBackup 6.5.2
or later. An example entry would be:
VNET_OPTIONS = 120 3600 0 0 0 0 0 0 0
If you attempt to run with this entry in NetBackup 6.5.2 or later,
networking will not work on your machine.
Workaround:
If you encounter this issue, remove the VNET_OPTIONS entry from your
configuration before you upgrade, or replace the 0-values in the entry
with the NetBackup 6.5.2 defaults before upgrading.
For example:
VNET_OPTIONS = 120 3600 200 40 3 1 30 0 0 0
--------------------------------------------------------------------------------
Etrack Incident = ET1383586
Associated Primary Etrack = ET1295782
Description:
For SharedDisk volumes, the unmount event triggers a clean up of all the
committed space allocated for the backup. If the unmount event is missed,
the volume may appear over-committed and may not get picked for future
backups. As a results, MDS would not find any available Shared Disk volumes
and backups in a pure Shared Disk environment would queue indefinitely.
--------------------------------------------------------------------------------
Etrack Incident = ET1383584
Description:
An issue existed that caused jobs to fail with a status 16: unimplemented
feature error.
--------------------------------------------------------------------------------
Etrack Incident = ET1184889
Titan cases: 220-111-009
Description:
Cache results of server list comparisons for CORBA communications. The
cache is intended to improve performance for configurations with a large
number of hosts in the server list.
--------------------------------------------------------------------------------
Etrack Incident = ET1276613
Associated Primary Etrack = ET1135854
Titan cases: 281-213-065
Description:
During long running back up jobs, the firewall between the master and
media server will close connection if it is configured to do so. This
causes a break in communication between the master and media server and
a failure of backups.
Workaround:
If you encounter this issue, disable the firewall timeout. However, this
may be detrimental to firewall security.
--------------------------------------------------------------------------------
Etrack Incident = ET1382632
Associated Primary Etrack = ET1238838
Titan cases: 311-880-802
Description:
A NetBackup service such as nbjm would sometimes abort, leaving a core
dump. A change has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1383839
Titan cases: 220-337-212
Description:
On some AIX systems, it was discovered that ltid would not start. The
stdout error is "Unable to get external file version from EMM database".
The logs show the following CORBA error: "Msg exceeds maximum allowed size".
Workaround:
You can avoid this issue by setting LANG=C in the shell before starting
ltid.
You an also change the system default by editing /etc/environment.
--------------------------------------------------------------------------------
Etrack Incident = ET1383438
Associated Primary Etrack = ET1322123
Titan cases: 240-776-132
Description:
A change was made to improve the parsing of the Job Try file in nbproxy
because it would take a long time.
--------------------------------------------------------------------------------
Etrack Incident = ET1383440
Associated Primary Etrack = ET1269781
Titan cases: 290-988-768
Description:
The NetBackup Service Layer (NBSL) would core dump under a load from NOM
data queries: NBPolicyCollector::Collect.
--------------------------------------------------------------------------------
Etrack Incident = ET1383434
Associated Primary Etrack = ET1234532
Titan cases: 220-236-821
Description:
When you stop the services from the NetBackup Administration Console, the
services would go away and you could not restart them from user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1383442
Associated Primary Etrack = ET1281452
Titan cases: 230-535-095
Description:
After running activate and deactivate policies in NOM the NetBackup-Java
Adimistration Console was unable to read policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1383733
Associated Primary Etrack = ET1372893
Description:
If NetBackup services are restarted when jobs using shared disk are active,
the NetBack Resource Broker (nbrb) may not be able to de-allocate resources
properly on a restart. nbrb unmounts the shared disks correctly but fails
to inform MDS to de-allocate the resources.
Workaround:
If you encounter this issue, re-start the services, then wait between 5
and 10 minutes, and then run "nbrbutil -resetall" if no jobs are active.
This will de-allocate the resources. If the jobs are active, you should
wait for the jobs to finish before you run nbrbutil -resetall.
--------------------------------------------------------------------------------
Etrack Incident = ET1383750
Associated Primary Etrack = ET1361178
Titan cases: 220-349-593 320-132-770
Description:
If the MDS allocations were removed directly either using the
nbrbutil -releaseMDS command or by deleting the record from database,
the NetBackup Resource Broker (nbrb) would not be able to remove the
corresponding allocation records from its database. This would cause the
resource broker's drive cache to misbehave, for example, jobs may not
get the resources even when the drives were available, and perform other
redundant operations which consumes CPU cycles.
--------------------------------------------------------------------------------
Etrack Incident = ET1383540
Associated Primary Etrack = ET1296912
Titan cases: 220-325-975 281-378-560
Description:
A change has been made to address an issue that would cause a multiple
copy, Oracle database backup to fail in some situations.
--------------------------------------------------------------------------------
Etrack Incident = ET1384029
Titan cases: 291-009-192
Description:
The FT Target Mode HBA was unable to login to the switch in F-Port mode.
Only the L-port login would work. This issue applied to all HBA firmware
variants that are supported - ISP2312, ISP2422 and ISP2432.
If a particular fabric setup only supports F-Ports, then FT backups could
not be performed.
--------------------------------------------------------------------------------
Etrack Incident = ET1375483
Description:
A change was made to correct a timing issue that bpduplicate would
encounter when it tried to get the job priority from bpjobd, which would
sometimes take longer than expected.
--------------------------------------------------------------------------------
Etrack Incident = ET1383736
Associated Primary Etrack = ET1278280
Titan cases: 320-111-786
Description:
The nbemmcmd -renamehost command would not update the hostname that the
DA_Thread_Pool uses for the heartbeat check.
Workaround:
If you encounter this type of issue, rename a host with the nbemmcmd
-renamehost command and then stop and start nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1383527
Titan cases: 222-222-222
Description:
When applying a NetBackup server patch, a change was made so that local
modifications to the server.conf file will not be lost.
Workaround:
To ensure any local modifications to the server.conf are not removed, add
the following line to the vxdbms.conf file to turn off automatic
server.conf updates:
VXDBMS_SELF_TUNING=OFF
--------------------------------------------------------------------------------
Etrack Incident = ET1383523
Associated Primary Etrack = ET1300087
Titan cases: 240758288
Description:
The stale port connection on the media server was being terminated by the
firewall.
Workaround:
If you encounter this issue, lengthen the firewall's timeout time or
disable that feature for an approved IP address.
--------------------------------------------------------------------------------
Etrack Incident = ET1384879
Description:
The NetBackup Database Manager would core dump when trying to log a debug
message while adding an image fragment.
--------------------------------------------------------------------------------
Etrack Incident = ET1385083 ET1385111 ET1386294
Associated Primary Etrack = ET1278625
Titan cases: 230-605-520
Description:
On an extremely busy system, the bpdbm service could experience two
intermittent problems:
1. The service could hang for 30 minutes after starting a
Q_IMAGE_READ_FILES_FILE query, and eventually cause bpdbm to
terminate with a status code 63.
2. A Q_IMAGE_READ_FILES_FILE query would be processed successfully by
bpdbm, but the socket would be closed on Windows platforms in a
manner that caused the bptm process that issued the query to fail
with a Windows status code of 10054.
--------------------------------------------------------------------------------
Etrack Incident = ET1383757
Associated Primary Etrack = ET1316106
Titan cases: 320-117-413
Description:
NetBackup Job Manager (nbjm) delays 90 minutes making thousands of
JMUtility::updateParamsFileWOFB calls between receiving resources and
starting bpbrm. This delay affected scheduled and user-directed backup
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1384675
Associated Primary Etrack = ET1318016
Titan cases: 240-790-104
Description:
Restoring a backup taken with a storage unit that contains the application
cluster virtual name would fail because NetBackup was unable to determine
the NetBackup version of the application cluster name.
--------------------------------------------------------------------------------
Etrack Incident = ET1383511
Associated Primary Etrack = ET1318015
Titan cases: 281-380-220
Description:
A FlashBackup restore from an AIX RS6000 master would fail with a
status 5 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1385061
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
If the primary lifecycle policy was set to inactive for a long period
of time (for example, four days) then reactivated, it was possible that
a large number of images would need to be processed. In this scenario,
nbstserv would use so much memory that a core dump would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1382599
Description:
The snapshot policy wizard would recommend the obsolete VSS_Transportable
FIM. This has been corrected to recommend the VSS FIM, which can be used
in local and offhost (Alternate Client) backup environments.
--------------------------------------------------------------------------------
Etrack Incident = ET1376805
Description:
The NetBackup Job Manager (NBJM) would crash on shutdown because expired
snapshots taken during non-streamed windows open file backup (WOFB) jobs
were deleted.
--------------------------------------------------------------------------------
Etrack Incident = ET1383782
Description:
Synthetic schedules with a space specified in the keyword field would
make the job fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1383502
Description:
A change was made to correct an issue that caused the Point-in Time (PIT)
restore to fail on an AIX platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1383497
Associated Primary Etrack = ET1262210
Titan cases: 281-343-506
Description:
A change was made to resolve an issue in the V_string function that
would cause bpfis to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1383499
Description:
A change was made to ensure proper cleanup occurs when a Snapshot backup
fails at a stage after a Flashcopy was created at the array level.
--------------------------------------------------------------------------------
Etrack Incident = ET1384270
Associated Primary Etrack = ET1297816
Titan cases: 240-786-065
Description:
The NetBackup cluster monitor for AIX would incorrectly detect the
unavailability of the NB_dbsrv daemon.
--------------------------------------------------------------------------------
Etrack Incident = ET1386057
Associated Primary Etrack = ET1253903
Titan cases: 290-975-130
Description:
A change was made to correct a bpdbm core dump issue found in the
function, db_get_image_info() in strerror().
--------------------------------------------------------------------------------
Etrack Incident = ET1386060
Associated Primary Etrack = ET1281512
Titan cases: 311-821-936
Description:
Crosschecking Oracle images (Q_IMAGE_BY_FILE) would fail if the image list
existed for the client.
Workaround:
Remove the index files.
--------------------------------------------------------------------------------
Etrack Incident = ET1383811 ET1383808 ET1382683
Associated Primary Etrack = ET1244548 ET1241226
Titan cases: 230-521-343 311-880-025 290-934-270
Description:
A change was added to address an issue that caused NetBackup Policy
Execution Manager (nbpem) to shut down.
--------------------------------------------------------------------------------
Etrack Incident = ET1384822
Description:
NBPEM would deadlock if restarted while jobs were in an INCOMPLETE state
and new jobs were started for the same policy/client.
--------------------------------------------------------------------------------
Etrack Incident = ET1386064
Description:
A change has been added to eliminate a potential vmd core dump issue when
the EMM initialization failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1386062
Description:
The required tape parameters for NetBackup were not being set correctly
on multi-path drives on AIX platforms. Only the first path had extended
files marks and variable block set correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1386073
Description:
Could not delete the virtual_machine machine type with the nbemmcmd
command.
--------------------------------------------------------------------------------
Etrack Incident = ET1383727
Description:
Policy Execution Manager would schedule a disk staging policy to run when
it should not. This happened because a policy event was not sent to the
Policy Execution Manager when a disk staging schedule was added.
--------------------------------------------------------------------------------
Etrack Incident = ET1383766
Associated Primary Etrack = ET1369292
Titan cases: 320-121-094
Description:
If a policy had a client named more than once with different aliases,
the Policy Execution Manager (PEM) would start both even though only one
was requested. If the backup was a user in which bprd supplies the jobid,
it would use the same jobid for both jobs and would assert when trying to
add it to the map.
A fix was added to ensure that a client is not specified more than once
in a policy by different names.
--------------------------------------------------------------------------------
Etrack Incident = ET1386069
Associated Primary Etrack = ET1266200
Description:
Running bpgetmedia would not return tapes from all robots.
--------------------------------------------------------------------------------
Etrack Incident = ET1384960
Description:
Calling changeMediaDBAllMediaForServer with NetBackup Access Control (NBAC)
enabled would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1386075
Associated Primary Etrack = ET1366874
Titan cases: 240-724-837
Description:
The performance of the API which lists shared drives and hosts would
decreases significantly as the amount of hosts and drives increased.
--------------------------------------------------------------------------------
Etrack Incident = ET1386077
Titan cases: 240-829-613
Description:
An SQL error was received when attempting to delete a cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1384019
Associated Primary Etrack = ET1273804
Titan cases: 281-334-212
Description:
Setting the Media Mount timeout to a value other than 0 minutes can
sometimes result in the Media Mount Timeout occurring even if the mount
succeeds. A chance signal timing issue resolved this problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1386065
Description:
When the initial try of an Exchange VSS snapshot parent job failed, the
second try would fail with a status 801.
--------------------------------------------------------------------------------
Etrack Incident = ET1386070
Description:
The bpmedialist command, when given parameters involving a particular
media ID whose length is less than six characters, would fail.
Workaround:
If you should encounter this issue, execute the command with the volume
name enclosed in double quotes and padded by spaces so that the length of
the volume name is six characters.
--------------------------------------------------------------------------------
Etrack Incident = ET1387046
Description:
When attempting to run an Oracle backup on a Master server that is
configured with the Required_Interface setting, bpdbsbora would fail to
connect and the job failed with a status 29. This occurred because nbjm
did not pass the "-ri <reqd interface>" option to the bpbrm command line
by nbjm. The NetBackup Job Manager passed the new option only if the
media server version was 6.5.2 or greater. Since nbrb is returning the
media server version as 0, nbjm did not pass the new
"-ri <reqd interface>" option.
--------------------------------------------------------------------------------
Etrack Incident = ET1383743
Associated Primary Etrack = ET1318931
Titan cases: 220-337-034
Description:
Implementing media_deassign_notify script resulted in <defunct> processes.
Workaround:
To resolve this issue, setIgnoreSigChild() was added to OrbService() to
ensure that EMM does not leave <defunct> processes when children complete
from NOTIFY script execution.
--------------------------------------------------------------------------------
Etrack Incident = ET1384952
Associated Primary Etrack = ET1374144
Titan cases: 320-123-939
Description:
Duplication of NDMP disk image to tape would fail with a status 191 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1387039
Description:
Libraries that provide self-cleaning would sometimes cause normal media to
be frozen if they self-clean very quickly after a normal media was unloaded.
--------------------------------------------------------------------------------
Etrack Incident = ET1383643
Associated Primary Etrack = ET1321325
Titan cases: 281-358-993
Description:
The following error would occur after an App_cluster was failed over.
EMM status: Disk volume is down resource request failed(800)
--------------------------------------------------------------------------------
Etrack Incident = ET1384946
Associated Primary Etrack = ET1361273
Titan cases: 320-121-830
Description:
A change was made to address an nbjm core dump issue that occurred in
BPCRConnector handleReferenceCnt.
--------------------------------------------------------------------------------
Etrack Incident = ET1384943
Associated Primary Etrack = ET1316765
Titan cases: 220-338-008
Description:
A change was made to address an nbjm core dump issue that occurred near
JobState::endItemChange +1c0.
--------------------------------------------------------------------------------
Etrack Incident = ET1388149
Description:
The command line interface, nbdb_admin -validate, would not return the
full result set on Windows platforms.
Workaround:
If you should encounter this issue, use the NbDbAdmin Windows user
interface to run validation.
--------------------------------------------------------------------------------
Etrack Incident = ET1384948
Associated Primary Etrack = ET1287214
Titan cases: 220-289-079
Description:
The status code within the Try # was incorrect. The status code would
show 0 even though it had failed and another attempt was made.
--------------------------------------------------------------------------------
Etrack Incident = ET1383744
Associated Primary Etrack = ET1261795
Titan cases: 220-280-182
Description:
Changes were made to improve slow resource allocations for jobs using
storage unit (STU) groups and prioritized allocation. The behavior that
was seen is thus:
- An STU group is looked at and an STU is identified within the group.
- The Enterprise Media Manager (EMM) finds a drive (even if it is
waiting for an unload) on the highest ranking media server in the
group (regardless if there are drives that are immediately
available on other STU's in the group)
- EMM then allocates that drive - without looking for any other
available drives.
- The process is repeated, again, not looking for any other STU's in
the group (which have many available drives).
--------------------------------------------------------------------------------
Etrack Incident = ET1386199
Associated Primary Etrack = ET1294136
Titan cases: 291-009-192
Description:
On some T5220 systems running Solaris 10 SPARC, the system would hang
during a reboot if windrvr6 was configured in the /etc/driver_aliases
file to bind to QLogic devices.
This issue can be prevented by installing FT server module windrvr6 only
after the system boots. In addition, it can be impelemented in the
configuration scripts - nbftsrvr_config and nbftsrvr
To avoid hangs on subsequent reboots, remove windrvr6 entries from the
/etc/driver_aliases file.
--------------------------------------------------------------------------------
Etrack Incident = ET1384909
Associated Primary Etrack = ET1204445
Titan cases: 220-302-209 320-083-263
Description:
After upgrading to NetBackup 6.5, 5.X DSSU images were not appropriately
expired from disk, causing the DSSU to fill to capacity.
Workaround:
If you encounter this issue, you can invoke the nbdelete -allvolumes
command repeatedly until images are removed from disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1389088
Associated Primary Etrack = ET1387311
Titan cases: 240-813-600
Description:
Logging from vnet_cached_gethostbyname() would increase significantly in
NetBackup 6.5.2 if VERBOSE = 5 in the bp.conf file.
Workaround:
To avoid this issue, reduce VERBOSE to a value less than 5.
--------------------------------------------------------------------------------
Etrack Incident = ET1374330
Associated Primary Etrack = ET1374122
Titan cases: 311976123
Description:
The UNIX pack install now supports IBM zSeriesRedHat and zSeriesSuSE client
installs.
--------------------------------------------------------------------------------
Etrack Incident = ET1388180
Description:
The NetBackup Administration Consoles for Windows and Java, and the NOM
user interface display "No" in the "Incompliance Column" for
capacity-based licenses (for example, Flexible Disk, OpenStorage, and
PureDisk) when an unlimited key is installed and the used capacity for the
licensed feature is greater than 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1383756
Associated Primary Etrack = ET1304028
Titan cases: 291-010-529
Description:
After an upgrade from NetBackup 6.5.1 to 6.5.2, a progress log message was
missing and caused monitoring scripts to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1388192
Associated Primary Etrack = ET1210846
Titan cases: 320-074-322
Description:
A change has been made to address an issue that caused duplication from
disk staging to fail with a status 50. The fix involved adding a missing
acknowledge in bptm. bpduplicate sends put_short message to bptm as an
acknowledge in communication, however bptm was missing a get_short message
so it would hang while waiting for a get_long from message bpduplicate.
--------------------------------------------------------------------------------
Etrack Incident = ET1382684
Associated Primary Etrack = ET1375497
Titan cases: 220-404-140 230-572-942 240-806-831
Description:
The time required to start nbpem can be large when there are a number of
client names in the client attributes list.
Workaround:
To avoid this issue, reduce the size of the client attributes list.
--------------------------------------------------------------------------------
Etrack Incident = ET1383404
Associated Primary Etrack = ET1378835
Titan cases: 291-031-055
Description:
Catalog backups initiated by Vault profiles were not restorable because
no True Image Restore (TIR) information was generated.
--------------------------------------------------------------------------------
Etrack Incident = ET1390335
Associated Primary Etrack = ET1167923
Titan cases: 230-482-665 240655547 311-873-262
Description:
Certain backup and archive jobs would fail because of a timing issue with
bpbrm. The following error string would be recorded in the bpbkar log.
get_string_: protocol error - string read failed (Timer expired)
Workaround:
If you encounter this issue, try restarting the job to fix the issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1383742
Associated Primary Etrack = ET1238943
Titan cases: 220-250-211
Description:
Changes were added to improve hostname caching.
--------------------------------------------------------------------------------
Etrack Incident = ET1383761
Associated Primary Etrack = ET1319339
Titan cases: 220-369-133 281-386-485 291-011-047
Description:
If a calendar schedule window spanned midnight, jobs were started at
midnight, not when the calendar schedule window actually opened. Also,
calendar schedules that span midnight could fail at midnight with a
status 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1391168
Associated Primary Etrack = ET1198807
Titan cases: 240707776
Description:
In the NOM user interface, the Reports were not being emailed after a few
days, however, the reports would appear as "Sending Email..." in the
status column.
--------------------------------------------------------------------------------
Etrack Incident = ET1382623
Associated Primary Etrack = ET1297752
Titan cases: 290-937-204
Description:
Restore of a backup with a large number of mangled filenames can be slow
due to searching the file @MaNgLeD.<pid> to find the non-mangled name.
--------------------------------------------------------------------------------
Etrack Incident = ET1391109
Description:
bpjobd would core dump on some platforms while changing the job priority
dynamically.
--------------------------------------------------------------------------------
Etrack Incident = ET1383763
Associated Primary Etrack = ET1321939
Titan cases: 220-335-223 291-058-053
Description:
Script-based BLI incremental backups would run as full backups after an
upgrade from NetBackup 6.5.1 to 6.5.2. The Scheduler was starting bpbrm for
incremental BLI backups with inappropriate options that forced a full
backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1394025
Associated Primary Etrack = ET1382322
Titan cases: 281-251-179
Description:
If the MPX was greater than 1 within the policy schedule, then the
checkpoints on the disk backups would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1383630
Associated Primary Etrack = ET1319057
Titan cases: 220-371-648 291-015-879
Description:
SQL Server backups would failed with a Status 6 and "SET SNAP_ID" errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1392132
Associated Primary Etrack = ET1363804
Titan cases: 291-026-369
Description:
The granular_proxy option has been added in bpjava. This was required
for the Exchange policy for NetBackup 6.5.2 and above. This fix ensures
that the BPRD_BPLIST protocol/224 will be executed correctly for the
Exchange policy type.
--------------------------------------------------------------------------------
Etrack Incident = ET1388236
Associated Primary Etrack = ET1252473
Titan cases: 320-105-171 320-122-006
Description:
bpgp was removed, and a replacement to set and get the include and
exclude lists from clients was not provided.
--------------------------------------------------------------------------------
Etrack Incident = ET1384020
Associated Primary Etrack = ET1276427
Titan cases: 220-269-379
Description:
A change was made to address an issue where a Storage Lifecycle Policy
(SLP) would attempt to duplicate an image even when all of the required
copies were already made.
--------------------------------------------------------------------------------
Etrack Incident = ET1395057
Associated Primary Etrack = ET1394282
Titan cases: 311-968-542
Description:
Basic disk staging jobs would always start with a priority of 99999 even
if the priority defined in staging schedule was different.
--------------------------------------------------------------------------------
Etrack Incident = ET1384919
Description:
The duplication manager should process successful backup-only images as
lifecycle complete even if the lifecycle is inactivated.
As of NetBackup 6.5.2, the duplication manager would ignore all images
if the lifecycle is inactivated. This was to stop any duplication jobs
running for such images while backups are happening.
However, this also stops the processing of backup-only (ITC) images that
have created expected backup copies to be considered as lifecycle
complete. Therefore, until the lifecycle is not activated back, such
images, though have been completed, will sit as lifecycle incomplete and
will not expire even if their expiration date arrives.
--------------------------------------------------------------------------------
Etrack Incident = ET1383792
Description:
A change was added to address an issue that caused duplication jobs for
a Storage LifeCycle Policy to not run.
--------------------------------------------------------------------------------
Etrack Incident = ET1383772
Associated Primary Etrack = ET1378715
Description:
Shared disk images were not being deleted from the LUN's.
--------------------------------------------------------------------------------
Etrack Incident = ET1393919
Description:
The nbemmcmd command would crash if the emmname parameter provided was
longer than the emmname parameter in the bp.conf file.
--------------------------------------------------------------------------------
Etrack Incident = ET1384032
Associated Primary Etrack = ET1366836
Titan cases: 311-972-942 320-124-684
Description:
SLP would not remove the NDMP tape copies or image records from EMM even
after expiration occurred.
--------------------------------------------------------------------------------
Etrack Incident = ET1384023
Associated Primary Etrack = ET1297806
Titan cases: 220-320-623
Description:
Duplication of an image after it is SLP complete would result in
re-insertion in EMM.
Additional Notes:
When nbstlutil lists backups, the images that were previously listed in
an UNKNOWN state were now labeled as NOT MANAGED.
--------------------------------------------------------------------------------
Etrack Incident = ET1384966
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
When there were many lifecycle-managed backups needing to be completed, it
would take inordinately long to process them.
--------------------------------------------------------------------------------
Etrack Incident = ET1395393
Associated Primary Etrack = ET1316801
Titan cases: 220-336-949
Description:
A change was made to resolve a deadlock issue between BRMComm and
ExportedResourceMgr where the BRMComm and ERM locks were being obtained
in reverse order.
--------------------------------------------------------------------------------
Etrack Incident = ET1383506
Associated Primary Etrack = ET1375866
Titan cases: 240-839-625 320-122-461
Description:
SAP with RMAN restore would fail because of a missing Oracle license.
The Oracle license was not required for SAP backup or restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1396153
Description:
NOM could not export Job logs from the Job details page.
--------------------------------------------------------------------------------
Etrack Incident = ET1391110
Description:
If a storage lifecycle is configured without duplication copies and if one
of the backup copies is configured with "Expire After Duplication", then
the copy (and the image if there was only a single backup copy) is
expired from the catalog by the storage lifecycle. However, this is an
incorrect configuration and the "Expire After Duplication" retention type
should not be allowed for backup destinations if there are no duplication
destinations in the storage lifecycle.
--------------------------------------------------------------------------------
Etrack Incident = ET1397984
Description:
The std::istringstream.str string did not work on a TRU64 platform to
initialize an istringstream object.
--------------------------------------------------------------------------------
Etrack Incident = ET1399794
Description:
Missing content was added to the NetBackup UNIX help that appears in the
NetBackup Archive and Restore interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1393810
Description:
A change was added to resolve an NBPEM core dump issue that occurred on
a Tru64 master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1393798
Description:
A change was made to address a core file issue that was generated by
nbshareddisk when formatting Shareddisk LUNs using the -novm option.
--------------------------------------------------------------------------------
Etrack Incident = ET1397604
Description:
Unable to delete an app_cluster machine record.
--------------------------------------------------------------------------------
Etrack Incident = ET1398627
Associated Primary Etrack = ET1397478
Titan cases: 320-129-580
Description:
The NetBackup Service Layer (nbsl) was consuming too many file descriptors
when NOM was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1388000
Associated Primary Etrack = ET1380098
Titan cases: 220-371-768
Description:
Some of the values in LIFECYCLE_PARAMETERS file did not have reasonable
upper limits for enterprise environments. For example, the
MIN_KB_SIZE_PER_DUPLICATION_JOB and MAX_KB_SIZE_PER_DUPLICATION_JOB
parameters are internally read into long type variables that would
overflows before a reasonable value could be met.
--------------------------------------------------------------------------------
Etrack Incident = ET1387827
Description:
A change was made to address a nbstserv core dump issue that caused
duplication job to longer run.
--------------------------------------------------------------------------------
Etrack Incident = ET1393793
Associated Primary Etrack = ET1386040
Titan cases: 311-991-329
Description:
There would be slow performance for bptm -delete_all_expired when attempting
to deassign media that had expired before all the fragments had been
duplicated to their final destination.
--------------------------------------------------------------------------------
Etrack Incident = ET1396248
Description:
In SLP, if the duplication STU is "any available", it could also pick
the basic disk STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1402394
Description:
Storage servers and snap vault filers were being listed as NDMP in
nbemmcmd. The verbose output will indicate that these servers are snap
vault and storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1396112
Description:
A change was made to address issue that would cause NBJM crash on shutdown
on Linux.
--------------------------------------------------------------------------------
Etrack Incident = ET1395233
Titan cases: 311-907-984
Description:
ltid would hang if REQUIRED_INTERFACE was specified and the EMM server was
rebooted.
--------------------------------------------------------------------------------
Etrack Incident = ET1402922
Description:
LTID would send an UpdateMountStat request with a corrupted MediaId
parameter.
--------------------------------------------------------------------------------
Etrack Incident = ET1403920
Description:
A change was made to address a BPTM core dump issue that would occur on
AIX and HP-UX media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1405290
Associated Primary Etrack = ET1288659
Titan cases: 320-111-170
Description:
The "Failover" selection method of storage unit groups may not be
respected with multiplexing set.
--------------------------------------------------------------------------------
Etrack Incident = ET1402967
Description:
In BAR user interface, after selecting the "Point in Time Rollback" option,
the backed-up images were not visible in the Restore tab.
--------------------------------------------------------------------------------
Etrack Incident = ET1320530
Description:
If a synthetic schedule is added to a policy after the regular schedules
have run and created the streams file information, immediate execution of
the schedule will fail with a 200 status and scheduled execution never
happens. This is due to missing streams file information.
Workaround:
If you encounter this issue, run a non-synthetic backup after adding the
synthetic schedule.
--------------------------------------------------------------------------------
Etrack Incident = ET1398698
Associated Primary Etrack = ET1383617
Titan cases: 240-806-831
Description:
The nbpem startup can be slow in large environments with a large number
of clients. Jobs are not scheduled until nbpem startup is complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1396083
Description:
A change was added to address an nbpem core dump issue that would occur on
Linux after a hot catalog backup job completed.
--------------------------------------------------------------------------------
Etrack Incident = ET1392668
Description:
Checkpointed jobs were not resumed automatically after a cluster failover.
--------------------------------------------------------------------------------
Etrack Incident = ET1409131
Associated Primary Etrack = ET1206358
Titan cases: 281-179-782
Description:
NetBackup performance, both its daemons or services and in the user
interface, will be negatively impacted when DNS services are slow to
return hostname or reverse-IP lookups. Because all hostnames and aliases
on a master or media server may be examined while accepting or creating
a connection, if some of these names are not in the DNS, and the DNS
environment is slow to respond, this will delay NetBackup, and cause the
user interface to be non-responsive.
This change logs the offending hostname whenever such a lookup takes
longer than five seconds, making it easier to know what to clean out of
a configuration. The new log messages look like the following:
10:10:23.918 [25766] <2> vnet_cached_gethostbyname: vnet_hosts.c.377:
DNS lookup slow for host: : kermit.frog.com
10:10:24.395 [25766] <2> vnet_cached_gethostbyname: vnet_hosts.c.378:
DNS lookup elapsed time: : 30 0x0000001e
The elapsed time is in seconds.
--------------------------------------------------------------------------------
Etrack Incident = ET1409154
Description:
When suspended jobs were resumed more than once, it would cause jobs to
fail with a status 801.
--------------------------------------------------------------------------------
Etrack Incident = ET1411251
Associated Primary Etrack = ET1285409
Titan cases: 290-994-546
Description:
The Remote Windows XP Administration Console would display the pop-up,
COMM_FAILURE (IDL:omg.org/CORBA/COMM_FAILURE:1.0), when accessing media.
--------------------------------------------------------------------------------
Etrack Incident = ET1411776
Titan cases: 230-572-386
Description:
The first fragment written by BPTM will not be position checked, allowing
a rogue rewind to go undetected. If a rogue rewind occurred during the time
between reading the empty header and writing the first backup header, the
rewind could go undetected.
--------------------------------------------------------------------------------
Etrack Incident = ET1410874
Associated Primary Etrack = ET1402736
Titan cases: 320-130-796
Description:
Unable to perform a multi-stream FlashBackup using an "old" method, such
as not using Snapshot Client options.
--------------------------------------------------------------------------------
Etrack Incident = ET1412331
Description:
With Snapshot destination in SLP, there was a difference in the value of
the Storage unit in NetBackup-Java Administration Console and in the
"nbstlutil list".
A change was added so when a Snapshot destination is in SLP, the backup
destination and duplication destination will pick up the actual STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1408807
Description:
A PIT Restore with an HPEVA_Snapclone FIM type would fail if there were
two resources (for example, two storage stacks - HPEVA UDID, HPLVM, or
VxFS FileSystem) in the backup selection.
--------------------------------------------------------------------------------
Etrack Incident = ET1412417
Description:
A fix was made to address an nbrmms core dump issue that would occur
because of a memory access violation in the VxFI code.
--------------------------------------------------------------------------------
Etrack Incident = ET1413338
Description:
An inaccurate log message was being written when bpdbm failed to update a
STREAMS file in image validation.
--------------------------------------------------------------------------------
Etrack Incident = ET1411302
Associated Primary Etrack = ET1269930
Titan cases: 220-289-048
Description:
A change was made to resolve an nbstserv core dump issue that would occur
while processing a large number of images.
--------------------------------------------------------------------------------
Etrack Incident = ET1413269
Associated Primary Etrack = ET1414241
Description:
Jobs were not being scheduled for a newly added policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1410786
Description:
Jobs for a policy with multi-streaming enabled and with a bad client name
failed with status 200.
--------------------------------------------------------------------------------
Etrack Incident = ET1413572 ET1385085
Associated Primary Etrack = ET1381455 ET1288113
Titan cases: 230-534-351 281-379-673 220-289-644
Description:
NBJM would cancel a duplication job (larger backups consistently fail
with status 50) that was initiated using Storage Lifecylce Policies (SLP).
--------------------------------------------------------------------------------
Etrack Incident = ET1414212
Associated Primary Etrack = ET1222342
Titan cases: 220-208-577
Description:
Running bpjobd -cleanup on a large number of jobs in conjunction with
bpduplicate may result in a status 12 or status 50 error. This would likely
happen in a large environment where the nightly pruning of the jobs
database could take in upwards of ten minutes.
Workaround:
If you encounter this issue, perform more frequent recycling with fewer
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1412557
Description:
Multiple jobs for the same policy, client, and schedule combination would
erroneously run simultaneously, or nearly so.
--------------------------------------------------------------------------------
Etrack Incident = ET1415612
Associated Primary Etrack = ET1415270
Titan cases: 220-411-437 291026372
Description:
A fix has been added to resolve an error that would occur when
attempting to browse directories with apostrophes in the name. A similar
fix was provided to resolve "Invalid Character" errors that would occur
when selecting directories with an ampersand (&) character in the name.
--------------------------------------------------------------------------------
Etrack Incident = ET1413649
Associated Primary Etrack = ET1407104
Titan cases: 320-129-510
Description:
Storage Lifecycle Policy (SLP) duplications would create one batch per
image for a tape with multiple images.
--------------------------------------------------------------------------------
Etrack Incident = ET1401482
Associated Primary Etrack = ET1416629
Titan cases: 240-839-682 281-439-493
Description:
An old image was not being deleted for more space in lifecycle storage
unit when the "staged capacity managed" retention type was selected. The
job would fail with the error, "Disk storage unit is full" and a
status 129.
--------------------------------------------------------------------------------
Etrack Incident = ET1413567
Description:
Duplicate, restore, and verify from a NearStore FSE Storage Unit would
fail with the following error.
"Cannot read image from disk, Invalid argument"
--------------------------------------------------------------------------------
Etrack Incident = ET1415683
Description:
A change was made to address an issue that caused NBPEM to stop scheduling
jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1414541
Description:
The restore functionality would fail with an HPLVM stack for Oracle
Snapshot backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1416768
Description:
bptm would core dump when a Nearstore restore failed due to slow network
issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1421025
Description:
Jobs started to backup transaction logs for an SQL policy configured with
instant recovery and off host backup would fail with a status 41.
--------------------------------------------------------------------------------
Etrack Incident = ET1425093
Description:
During stress testing, the event manager service would occasionally go
down and come back up. nbpem asserted:!m_getAllNamesCall
PemPolicyCache.cpp 104 while stress testing nbevtmgr with repeated start,
stop, and sending events.
--------------------------------------------------------------------------------
Etrack Incident = ET1424266
Associated Primary Etrack = ET1417414
Titan cases: 240-828-934
Description:
Policies with schedules set to frequency of 52 weeks and multi-stream would
fail with a status 196 with nbpem v5.
--------------------------------------------------------------------------------
Etrack Incident = ET1423453
Description:
Suspended jobs for an inactive policy could not be resumed after a failover.
--------------------------------------------------------------------------------
Etrack Incident = ET1425900
Associated Primary Etrack = ET1416156
Titan cases: 220-406-370
**Description:
If a VCB proxy backup of a virtual node joins an MPX group, all subsequent
normal jobs in that MPX group would back up the proxy host.
Workaround:
The following list contains workarounds for this issue:
- Turn off multiplexing on the VCB backups.
- Run the VCB backups on a different storage unit.
- Use a different volume pool for the VCB backups.
For additional information about this issue, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308906
--------------------------------------------------------------------------------
Etrack Incident = ET1425285
Description:
When a cluster failover was initiated while a duplication job was active,
the bpdbm child processes that were active for the duplication job could
take a long time to terminate.
--------------------------------------------------------------------------------
Etrack Incident = ET1428096
Associated Primary Etrack = ET1409844
Titan cases: 220-406-066
Description:
A change was made to address an nbpem version 4 issue (originating in
ET1322956), mixed calendar schedule types in policies, where the daily WCT
evaluates to 23:59:59, resulting in a status 196 error.
--------------------------------------------------------------------------------
Etrack Incident = ET1423583
Description:
Duplication jobs would fail with a status 50, but continue on to complete
the duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1426958
Description:
If a multi-streamed policy with multiple schedules is blocked by failure
history, the child job that runs after the failure history is expired may
fail with a status 196.
--------------------------------------------------------------------------------
Etrack Incident = ET1427064
Description:
Storage Lifecycle Policies processing was failing occasionally while
processing images with a large number of fragments because the bpdbm
connection was timing out.
--------------------------------------------------------------------------------
Etrack Incident = ET1429629
Description:
If PEM restarted with a parent and child job in a WAITING_FOR_RETRY state,
it would retry the child job only. After the child job completed, no more
jobs were scheduled for this policy/client.
--------------------------------------------------------------------------------
Etrack Incident = ET1430825
Associated Primary Etrack = ET1373028
Titan cases: 311-971-198
Description:
For duplicate multiple copies, all duplicate jobs would fail if any of
the Disk Copies have a Dummy Allocation supplied when executing on
Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1428794
Description:
nbstserv would halt processing while waiting for an nbdelete call to
complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1431220
Description:
A failed attempt to validate a copy during a duplication job was holding a
write lock on the image file and causing other bpdbm child processes to
hang until the duplication job finished.
--------------------------------------------------------------------------------
Etrack Incident = ET1428632
Description:
Changes were made to address two memory leak errors found in the VxFI
code that lead to a SharedDisk backup failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1432786
Associated Primary Etrack = ET1424199
Titan cases: 281-416-722
Description:
A change has been made to address an issue that could cause file system
corruption on a Disk. This issue would cause a media server to go into a
panic state while mounting a corrupted file system. The fix ensures that
the mount operation verifies the device mount state independent of the
return code of the mount command.
--------------------------------------------------------------------------------
Etrack Incident = ET1431217
Description:
Bpduplicate would not allow a copy of a backup to be started if another
duplication for the same backup was in progress. Also, if more than one
duplication to different destination copies from the same disk source copy
occurs simultaneously, the duplications would either hang or error.
Workaround:
To work around the simultaneous duplications from the same disk source
copy hang or error issue, disable shared memory duplications. Touch the
following file on the master server:
UNIX:
/usr/openv/netbackup/NOSHMDUP
Windows:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack Incident = ET1431957
Associated Primary Etrack = ET1417636
Titan cases: 311-991-075
Description:
EMM would crash because it was not handling a CNOS exception that was
leaked through the Event Manager supplier-side library.
The createConnectObjects() method makes calls directly to CNOS but in
some cases it does not surround those calls in try/catch blocks. This
caused CNOS exceptions to be leaked to the caller, in this case EMM. EMM
catches specific exceptions; those not caught are pushed up the stack
until it exits as an unhandled exception.
--------------------------------------------------------------------------------
Etrack Incident = ET1432152
Description:
A change was made to address an Incremental backup data loss issue that
would occur if bpbkar took more than 10 seconds to start.
--------------------------------------------------------------------------------
Etrack Incident = ET1432733
Description:
A failed job waiting to be retried would prevent a job session from being
closed. Therefore, the cold catalog backup to be run at the end of session
was delayed until after all of the job-tries end and the job is done.
--------------------------------------------------------------------------------
Etrack Incident = ET1431905
Description:
A change was made to address an issue that caused nbpem to be caught in an
infinite loop, resulting in no jobs being able to start.
--------------------------------------------------------------------------------
Etrack Incident = ET1436492
Associated Primary Etrack = ET1368270
Titan cases: 240-779-778
Description:
During a True Image Restore (TIR) data backup, if the socket used to get
the data failed, the format of the tape could be written incorrectly.
--------------------------------------------------------------------------------
Etrack Incident = ET1436738
Associated Primary Etrack = ET1400885
Titan cases: 291-058-781
Description:
The requested Start Time calculation caused a full backup to be scheduled
repeatedly if the last incremental backup occurred between windows and the
frequency was a multiple of 24 hours. To fix this issue, pre-window
checking was added so that if the last backup falls between windows, the
due time can pick up the next window even if it is the same day.
--------------------------------------------------------------------------------
Etrack Incident = ET1439637
Description:
A change has been added to address a core dump issue that would occur
with nbdelete.
--------------------------------------------------------------------------------
Release Update History
----------------------
This section contains an accumulative list of all Release Update information
contained in previous releases.
========
NB_6.5.2
========
Etrack Incident = ET1072956
Associated Primary Etrack = ET1051977
Titan cases: 290-795-451
Description:
During multiplexed and Inline Tape Copy (ITC) backups or duplications an
error would occur during an end-of-media (EOM) event that resulted in a
status code 229.
--------------------------------------------------------------------------------
Etrack Incident = ET1129738
Associated Primary Etrack = ET1125756
Titan cases: 320-063-046
Description:
bprd would prematurely terminate during startup if bpdbm took longer to
come up. A change was made to the amount of time bprd will wait for
a connection to bpdbm to be configurable.
--------------------------------------------------------------------------------
Etrack Incident = ET1146636
Associated Primary Etrack = ET1112853
Titan cases: 281-124-171
Description:
The bpjava bplist protocol (BPRD_GET_BPLIST == 224 ) was not providing
results consistent with the 'mirror' bplist command. In addition, bpjava
could not handle the output of commands that were of 'largefile' size.
--------------------------------------------------------------------------------
Etrack Incident = ET1164956 ET1168006
Description:
Added SAN client 4gBit/s QLogic QLA/QLE 246x target mode FC HBA support for
Fibre Transport (FT) media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1167180
Description:
If NetBackup Access Control (NBAC) was activated on a Windows system,
NetBackup Enterprise Media Manager (nbemm) would not shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1163707 ET1214679
Description:
In the Activity Monitor user interface, it is common for jobs to display
as "queued". However, it is not clear to a user as to why the job is
in a waiting state. In situations where a user may have hundreds of
queued jobs, it would be beneficial to have a way to see what resources
are in contention.
The Job Display in the NetBackup Administration Console, Activity Monitor
will include a new column that shows the reason why a job is queued and
in a waiting state. In addition, some of the information that is displayed
in the new column is available by using the job details.
--------------------------------------------------------------------------------
Etrack Incident = ET1166535
Titan cases: 311-336-415
Description:
During a synthetic backup, "Files Written" was incorrectly updated in the
Activity Monitor. In addition, "begin synthetic reader" messages were
missing.
--------------------------------------------------------------------------------
Etrack Incident = ET1169771
Description:
This release contains a new feature that enables the user to choose which
machines should be used for restores and duplications. The following list
describes the added capabilities that this feature offers.
- AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
- SharedDisk supports specification of preferred or required media
servers for restore and duplication operations. This new capability
replaces the FORCE_RESTORE_MEDIA_SERVER option.
--------------------------------------------------------------------------------
Etrack Incident = ET1166301
Description:
Additional support has been added that enables AdvancedDisk disk pools to
be configured for multiple StorageServers.
--------------------------------------------------------------------------------
Etrack Incident = ET1062687
Description:
Catalog backups could fail if a pre-NetBackup 6.0 media server is selected
for backup.
Workaround:
To avoid this issue, make sure catalog backups are configured to go to
storage units on NetBackup 6.0 (or later) media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1161381
Description:
bpduplicate would report job success after an optimized-duplication failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1065511
Description:
This release contains additional support of Flash Copy snapshot for an
IBM array.
--------------------------------------------------------------------------------
Etrack Incident = ET1172272
Description:
The vfm_master.conf file was added for Solaris x86 server installs.
--------------------------------------------------------------------------------
Etrack Incident = ET1128543
Description:
A change was made to ensure that the VxFI code correctly uses tstr2str in
the VxFI providers.
--------------------------------------------------------------------------------
Etrack Incident = ET1166793
Associated Primary Etrack = ET1164173
Titan cases: 220-135-395
Description:
Drives could not be deleted from a media server because of case-sensitive
server name matching in the EMM stored procedures.
--------------------------------------------------------------------------------
Etrack Incident = ET1066725
Description:
Changes have been added to address a scalability issue with update calls
for disk volumes and storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1174568
Description:
An API has been created that enables a server to determine the patch
level of a remote host.
--------------------------------------------------------------------------------
Etrack Incident = ET1164151
Description:
Unreadable date format strings were printing out when bpduplicate -help
would print after the -s start date and -e end date commands.
--------------------------------------------------------------------------------
Etrack Incident = ET1172972
Associated Primary Etrack = ET1162893
Titan cases: 240-666-528
Description:
The LIMIT_BANDWIDTH setting was not working on an HP-UX system running on
an IA64 platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1153448
Description:
The nbdevconfig -setSharedDiskSPR 1 command would cause an error if a
SharedDisk storage server did not exist prior to the command being run.
A change has been made that allows the command to be run without creating
a storage server before you run the command.
--------------------------------------------------------------------------------
Etrack Incident = ET1073129
Description:
A change has been added that makes the DSM (un)mount request asynchronous.
--------------------------------------------------------------------------------
Etrack Incident = ET1058133 ET1241088
Titan cases: 240-588-298
Description:
Changes were added that allow the SQL Anywhere database server to run with
the -m option, where the transaction log is truncated when a checkpoint
occurs. This option is set to the server.conf file. If the -m option is
set, an incremental hot catalog backup will always be a full.
In addition, options to nbdb_backup command were added to only backup the
tlog and to truncate it as shown in the following example.
nbdb_backup -online dest [-tlog_only] [-truncate_tlog]
--------------------------------------------------------------------------------
Etrack Incident = ET1173808 ET1191396 ET1225254 ET1224352 ET1224326 ET1229771
ET1232968 ET1233220 ET1232369
Description:
Changes have been added that improve the consistency and usability of the
Job Priority Scheme.
--------------------------------------------------------------------------------
Etrack Incident = ET1162316
Associated Primary Etrack = ET1153592
Titan cases: 220-097-876 281-213-614
Description:
The bpbrm parent for a multiplexed group worked correctly until
123 encrypted backup jobs were processed. At that point, all new
bpbrm.child processes failed with a status 159 before contacting the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1130770
Associated Primary Etrack = ET1083128
Titan cases: 240-602-833
Description:
bprecover would crash while attempting to recover a Bare Metal Restore (BMR)
database file that exceeded 2GB in size.
--------------------------------------------------------------------------------
Etrack Incident = ET1149230
Description:
If an image has aged beyond its longest retention, Lifecycles continue to
try to copy the image. Lifecycles attempt to copy the image until the
copy is complete or until a user cancels it by using nbstlutil.
Changes have been made that change this behavior so that the "persistent
duplication" of an image will stop attempting to complete the copy once
the image has reached the age of the longest specified fixed retention.
--------------------------------------------------------------------------------
Etrack Incident = ET1178482
Associated Primary Etrack = ET1175871
Titan cases: 290-898-929
**Description:
A change has been added that ensures a user does not receive full
NetBackup Administration (root user) privileges via the NetBackup Java
Administration Console after logging in as a normal user.
For additional information about this issue, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/308583
--------------------------------------------------------------------------------
Etrack Incident = ET1178234 ET1178268
Description:
A change was made to NBEMM that resolved an issue that caused a core dump
to occur after the patch was applied and the services were recycled.
--------------------------------------------------------------------------------
Etrack Incident = ET1173798
Description:
The NetBackup Resource Broker (nbrb) could generate a core file.
Workaround:
If you encounter this issue, make sure nbemm is running, then restart nbrb.
--------------------------------------------------------------------------------
Etrack Incident = ET1175290
Description:
A NetBackup server was unable to connect to a NOM server after generating
some media and then restarting the nbemm service.
--------------------------------------------------------------------------------
Etrack Incident = ET1180414
Description:
The ACE Timer did not work with embedded fields (as it does under 7.0).
--------------------------------------------------------------------------------
Etrack Incident = ET1141941
Associated Primary Etrack = ET1046705
Titan cases: 240576707
Description:
The Hot Catalog recovery would display an error message when no actual
error occurred.
Additional Notes:
A large warning would appear when no files were recovered because no files
met the criteria.
--------------------------------------------------------------------------------
Etrack Incident = ET1087412
Description:
When a cancel or suspend was initiated, Job Manager's parent job was not
executing clean-up steps to delete the snapshot or run the parent end notify
script.
--------------------------------------------------------------------------------
Etrack Incident = ET1172948
Description:
A change was made to increase the cleaning time for TL4 libraries to five
minutes for all brands.
--------------------------------------------------------------------------------
Etrack Incident = ET1175391
Description:
Changes were added to correct AUTO_UPDATE_ROBOT issues on TL8 libraries.
--------------------------------------------------------------------------------
Etrack Incident = ET1140138
Titan cases: 280-882-431
Description:
The catalog has a query that compares a backup to the previous backup and
lists the files that were deleted between the two backups. This is used
for certain backups on NearStore devices. The query had two issues:
1. The images being queried were not locked, so if one of the images was
expired by a different process prior to opening up the .f file, the query
was failing in an unusual way (attempting to open the IMAGE_FILES file).
2. The query was not checking if the .f file had been successfully opened.
--------------------------------------------------------------------------------
Etrack Incident = ET1158501
Description:
An unreadable value would display in the Job ID, Job type, and status
fields.
--------------------------------------------------------------------------------
Etrack Incident = ET1078362
Description:
The NetBackup Service Layer (NBSL) would crash when the nbsl.xml file was
not created. In addition, the NBSL logging would not occur under such
circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1177686
Description:
A change was added that increases the maximum cap and maximum drives per
panel for ACS in support of the new Sun SL3000 robot.
--------------------------------------------------------------------------------
Etrack Incident = ET1156305
Associated Primary Etrack = ET1181987
Description:
Canceling one child stream of a multi-stream Exchange backup would cause
all peer Exchange stream backups to be canceled. This behavior occurred for
all compound jobs, such as, parent and multiple-child jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1113521
Description:
A change was made to provide information about the (un)mount status for
SharedDisk disk volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET1173803
Description:
Changes were made to address a vmadm error that would occur in the
DiskPool list operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1089294
Titan cases: 290-807-298
Description:
Copies in the catalog that are missing their first fragments are not
cleaned up. A fix has been added that allows automatic cleanup of orphaned
fragments. It occurs as part of the same operation that cleans up expired
copies.
Workaround:
If you were to encounter this issue, you can use the bpimage -deletecopy
command to remove the copies manually.
--------------------------------------------------------------------------------
Etrack Incident = ET1182125
Description:
Enhancements were made to add Snapshot support in a Lifecycle policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1132745
Description:
When user performed an Inventory Disk Pools > Start Inventory operation on
Disk Pools, it would not update the old value.
--------------------------------------------------------------------------------
Etrack Incident = ET1124825
Associated Primary Etrack = ET1120934
Titan cases: 230-424-265
Description:
The NetBackup-Java Administration Console would incorrectly report the
license-key expiration.
--------------------------------------------------------------------------------
Etrack Incident = ET1170793
Description:
A Point-in-Time (PIT) restore would fail when configured with two mirrors.
--------------------------------------------------------------------------------
Etrack Incident = ET1153528
Description:
Due to incorrect memory management, some memory would get released while
it was still in use, resulting in a potential memory corruption. This
issue would occur during that shutdown sequence in STSSvc.
--------------------------------------------------------------------------------
Etrack Incident = ET1175038
Description:
A change was made to address a possible deadlock issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1183650
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 220-141-599
281-218-316 290-883-680
Description:
NOM provides reports for jobs that do not run but are due to run. The
NetBackup Service Layer (NBSL) provides the required job data to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1065835
Description:
The Resource Event Manager creates unnecessary errors while attempting to
get information for pre-NetBackup 6.5 Storage Units. The Disk Service
Manager directs the Resource Event Manager to not pursue information for
back-level storage units using normal methods in NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1065761
Description:
Allow new versions of OpenStorage plug-ins to re-register themselves with
EMM/Disk Service Manager (DSM). In addition, allow DSM to rescan the
plug-in and determine what its capabilities are and store the new ones in
the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1159570 ET1197410
Description:
Changes have been made to fix library signal handling so that a preexisting
handler cannot be overwritten. In addition, a new function,
common_signal_revert has been added. This function intelligently sets the
handler back if it was changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1167158
Description:
A change was made to ensure that the user does not see the wrong storage
server (or multiple storage servers) deleted when they were to run the
nbdevconfig -deletests command.
--------------------------------------------------------------------------------
Etrack Incident = ET1134749
Description:
An insuffucient error message would appear when attempting to delete a
DiskPool with active StorageUnit association.
--------------------------------------------------------------------------------
Etrack Incident = ET1183710
Description:
A new version of the Veritas Unified Logging (VxUL) has been included with
this Release.
--------------------------------------------------------------------------------
Etrack Incident = ET1182952
Description:
NBJM would hang while jobs were being canceled and the BPBRM processes were
being killed during a manual test.
--------------------------------------------------------------------------------
Etrack Incident = ET1145121
Description:
A confusing error message would appear for a busy disk group.
--------------------------------------------------------------------------------
Etrack Incident = ET1072786
Description:
Local VxUL logs were not displaying correctly in NOM. The logs contained
an unreadable hex number for each log line instead of a log message.
--------------------------------------------------------------------------------
Etrack Incident = ET1169863 ET1182021
Description:
Changes were added in this release to address potential security issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1176346
Description:
Added support for the production of additional copies of synthetic backups
using the synthetic read and write process.
This new feature is called Second Copy Synthetics, and it enables a user to
produce more than one copy of a synthetic backup and utilize image copies
other than the primary as the source of image data for the synthetic backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1151267
Description:
The NBSL would create multiple sessions with EMM. A change has been made
that prevents multiple sessions from being created. Only one EMM session
will be created.
--------------------------------------------------------------------------------
Etrack Incident = ET1182008
Associated Primary Etrack = ET1167923
Titan cases: 230-482-665 240655547 311-873-262
Description:
A issue exists that could cause a "Numerical result out of range" error to
occur during a long backup.
Workaround:
If you encounter this error,turn TIR off and reduce the size of the jobs
into smaller jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1103640
Associated Primary Etrack = ET1103581
Titan cases: 240-620-126
Description:
bpbackupdb returns a status code 50 when it is issued from the command line
interface (CLI) and when VxSS is enabled. The administration log reports a
success, Status 0, when initiated from pbadm or the NetBackup-Java
Administration Console.
Workaround:
If you encounter this issue, use the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1167175
Associated Primary Etrack = ET1165582
Titan cases: 240-665-067 281-261-075 290-875-726
Description:
A Zeta file system (ZFS) filesystem is not backed up when the
ALL_LOCAL_DRIVES directive is used.
Workaround:
To resolve this issue, manually add the drive to the include list.
--------------------------------------------------------------------------------
Etrack Incident = ET1159796
Associated Primary Etrack = ET1159696
Titan cases: 220-129-851
Description:
An NBAC job (nbac_cron) fails with a "One or more of Name, Password and
domain are incorrect" error.
Workaround:
To resolve this issue, perform the following:
1. Run ./nbac_cron -Add[At|Cron]
Username: <user>
Password: <pass>
Password: <pass>
Access Control Group: <group>
2. Register account locally as root [Y/N]?: N <-- !!!!
3. Replace ./nbac_cron -Setup[At|Cron] with:
export VXSS_CREDENTIAL_PATH=~/.vxss/credential.crat
bpnbat -login
Broker: <broker>
Port: <enter, probably>
Authentication Type: vx
Authentication Domain: CronAt_<user> <-- same <user> as above
Name: CronAt_<user> <-- same <user> as above
Password: <pass> <-- same <pass as above Operation completed
successfully
4. Once this is finsihed, set the env var VXSS_CREDENTIAL_PATH as above
for the vbr agent.
--------------------------------------------------------------------------------
Etrack Incident = ET1060575 ET1214253 ET1216815 ET1216692 ET1217125 ET1217868
ET1215768 ET1216893 ET1217051 ET1213165 ET1219082 ET1212454 ET1219020 ET1230246
ET1230243
Titan cases: 240-576-203 240-588-298
Description:
An enhancement has been made to provide a Database Administrator Tool for
the NetBackup relational databases. This new tool is designed to make it
easier for users to perform database administration tasks on NetBackup
databases.
--------------------------------------------------------------------------------
Etrack Incident = ET1185176
Associated Primary Etrack = ET1183187
Titan cases: 311-786-349
Description:
Using the -L option with the bpduplicate, bpimport, and bpverify commands
would cause a failure and core dump on HP-UX IA64 system.
Workaround:
To avoid this issue, do not use the -L option.
--------------------------------------------------------------------------------
Etrack Incident = ET1146898
Description:
An enhancement has been added to this release that enables VBR to gain
access to the size and physical size variable data for Open Storage. This
enables VBR to more accurately report on Open Storage plug-ins that do
de-duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1056443
Associated Primary Etrack = ET1039776
Titan cases: 280-885-521 290-938-579
Description:
If the bp.conf SERVER entry was changed from a short name to a fully
qualified domain name (FQDN) or vice versa, and a hot catalog backup with
vault was performed, the Vault job would fail with a status 294, even
though the catalog backup was successful.
Now, instead of using gethostname() results when Vault performs a
validation, the client name (as configured in the policy) is used.
Workaround:
If you encounter this issue (on UNIX systems only), create a symbolic link
between the FQDN and the short names in the imageDB directory.
--------------------------------------------------------------------------------
Etrack Incident = ET1152640
Associated Primary Etrack = ET1144027
Titan cases: 220-109-428
Description:
The catalog compression interval could not be set on master servers running
HP-UX IA64, Windows IA64, or Windows AMD64.
--------------------------------------------------------------------------------
Etrack Incident = ET1186863
Description:
The NetBackup Release Broker (NBRB) would crash if it could not connect or
communicate with EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET1186087
Description:
Changes were added in this release to improve product stability by fixing
NULL references in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack Incident = ET1188492
Description:
Changes have been added to this release to enhance the job-priority
capabilities within NetBackup. New default values have been added for each
job type, a user can set the priority from the command line interface, and
a user can now dynamically change the job priority from the NetBackup
Administration Consoles (including Java, Windows, and NOM).
--------------------------------------------------------------------------------
Etrack Incident = ET1188093
Associated Primary Etrack = ET925827
Titan cases: 280-912-721
Description:
Catalog compression routines were attempting to compress images which had
been archived. This resulted in unnecessary entries in the NetBackup Error
report.
--------------------------------------------------------------------------------
Etrack Incident = ET1189537
Description:
This release contains NBSL changes to support Storage life cycle policies
for Snapshots. More specifically, the converter has been modified to
incorporate the following two new constants:
1)SS_USE4_SNAPSHOT->NBSS_USE4_SNAPSHOT
2)SS_USE4_MAX->NBSS_USE4_MAX
--------------------------------------------------------------------------------
Etrack Incident = ET1143916
Description:
NOM would not start or stop services on media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1189076
Description:
A problem existed that allowed the HSManager list to contain the same entry
multiple times.
--------------------------------------------------------------------------------
Etrack Incident = ET1189094
Description:
Changes were made to address NBSL core dump issues after creating a tape
STU.
--------------------------------------------------------------------------------
Etrack Incident = ET1081659 ET1099902 ET1183054 ET1173791 ET1183182 ET1193043
ET1081659 ET1143425 ET1183211 ET1155436 ET1200208 ET1158077 ET1197526 ET1129982
ET1156265 ET1151156 ET1201126 ET1204321 ET1211954 ET1214165 ET1220078 ET1220695
ET1219827 ET1221698 ET1221686 ET1222264
Associated Primary Etrack = ET1147612
Titan cases: 320-071-197
Description:
The NetBackup Policy Execution Manager (PEM) has been refactored to improve
stability, scalability, and extensibility.
--------------------------------------------------------------------------------
Etrack Incident = ET1189901
Associated Primary Etrack = ET1178444
Titan cases: 240-689-644
Description:
The NetBackup Resource Broker (RB) may not respect the MUST_USE_LOCAL_DRIVE
and DONT_USE_SLAVE setting when joining a job to an existing multiplexed
(MPX) group.
--------------------------------------------------------------------------------
Etrack Incident = ET1139682
Associated Primary Etrack = ET1129815
Titan cases: 311-694-272
Description:
A raw partition restore failed on HP-UX. In addition, the restored
partition was corrupted.
Additional Notes:
Depending on where the corruption occurred the partition might not be
mountable.
--------------------------------------------------------------------------------
Etrack Incident = ET1190785
Description:
The release of NetBackup contains a new feature that allows Fibre Transport
jobs to write to tape storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1154385
Description:
Formatting Logical Unit Numbers (LUNs) of an HP EVA disk array with
UFS or VXFS caused an error to occur on Solaris 10 with an Emulex card.
In the above configuration, the HP-EVA targets were shown as array-ctrl
and did not get scan, which caused the device discovery to fail for
HP-EVA LUNS.
--------------------------------------------------------------------------------
Etrack Incident = ET1157874
Associated Primary Etrack = ET1154612
Titan cases: 311-639-750
Description:
Small spare files on HP-UX were not being restored properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1190511
Description:
The NetBackup Job Manager failed to cancel a job because it determined that
bpbrm had not started yet. A change was made to the Job Manager to set the
state to indicate bpbrm had been started. Thus, if a cancel is processed,
it then sends a signal to bpbrm allowing the cancel to work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1187864
Description:
The stream discovery was not honoring the preprocess interval. A change
was made to the stream discovery to honor the preprocess interval on a
per-policy basis by creating a separate stream file for each policy. In
addition, the -streams option was removed from the bpcoverage command to
allow the duplicate stream discovery code to be purged.
--------------------------------------------------------------------------------
Etrack Incident = ET1190656
Description:
A change was made to disable the use of multiple StorageServers for the
AdvancedDisk option on Windows media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1157433
Description:
The NetBackup Job Manager (nbjm) would pass an unintended keyword phrase,
"-P" for a Synthetic backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1101618
Description:
Changes were added to address performance issues with Policy Manager
collector. The initial loading of policies were timing-out in NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1189511
Description:
A change was made to the NetBackup Service Layer (NBSL) that ensures a
RequestID is sent instead of a Request GUID in PendingRequestInfo.
--------------------------------------------------------------------------------
Etrack Incident = ET1176221
Associated Primary Etrack = ET1157114
Titan cases: 290-652-172
Description:
A change has been made to address an issue that caused a core dump in NBJM.
--------------------------------------------------------------------------------
Etrack Incident = ET1180939
Description:
The new Preserve multiplexing option is available to preserve
multiplexing for tape-to-tape duplication within a storage lifecycle.
This option option works best in environments where duplicating backups
to lifecycle destinations serves to vault backups and where the
possibility of a restore from a multiplexed backup is small.
For more information about this new feature, refer to the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack Incident = ET1186550
Associated Primary Etrack = ET1166359
Titan cases: 290-887-145
Description:
The detailed status of successful restore from a Basic Disk showed a
Warning status 800, "Fibre Transport resources are not available".
--------------------------------------------------------------------------------
Etrack Incident = ET1124933
Associated Primary Etrack = ET1120656
Titan cases: 290-821-914 311-887-438
Description:
A PureDisk export policy would fail with a status 227 because a wrong image
path was being used to try and write to the file.
--------------------------------------------------------------------------------
Etrack Incident = ET1168735
Description:
A change has been made to ensure that NOM sends complete error logs.
--------------------------------------------------------------------------------
Etrack Incident = ET1192856
Description:
Changes have been added to address memory leak issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1176263
Associated Primary Etrack = ET1160602
Titan cases: 290-869-698
Description:
The bpplcatdrinfo command ignores the -Modify and -Set options when
changing the setting on a remote master server from a local master server.
Workaround:
To resolve this issue, you can temporarily change the default master server
to be one of those specified with the -M option. Or you can create a dummy
catalog policy on the default master server so that when bpplcatdrinfo
checks whether the name is valid, it finds something.
Additional Notes:
The command checks whether the given policy name is for a catalog-backup
policy, but it does so on the default master server instead of on the
servers specified with the -M option.
--------------------------------------------------------------------------------
Etrack Incident = ET1194916
Description:
If a user configuration has one symetrix array and another array attached
to the local array in a DR setup, then in such a configuration the user
would not be able to list the devices for creating a DiskPool. Because this
listing would fail, the user would not be able to create a DiskPool for
any symetrix array.
--------------------------------------------------------------------------------
Etrack Incident = ET1090933
Description:
An issue existed that could cause the nbproxy for jobs to wait indefinitely
if NOM had issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1193420 ET1164441
Description:
Users were unable to create a Standard and DB2 policy with the option
"Perform Snapshot backup" enabled. bpjava was rejecting the bpplinfo
command because it contained a ";" character in the command to be
executed by the shell.
Workaround:
If you encounter this issue, do not use a ";" character in the
-snapshot_method_args argument.
--------------------------------------------------------------------------------
Etrack Incident = ET1167178
Associated Primary Etrack = ET1160557
Titan cases: 220-126-112
Description:
Changes were made to address some allocation and unload issues that were
occurring.
--------------------------------------------------------------------------------
Etrack Incident = ET1051426 ET1199018
Description:
The policy command line interface (CLI) did not have a mechanism to
prevent one operator from overwriting policy updates made by another
operator. This patch displays the current "generation" for the policy in
the output from bppllist command. Policy commands such as bpplinfo and
bpplinclude now have a "-generation" option. If the generation is
supplied, the catalog will verify that it matches the current generation
for the policy and fail the request if it does not.
--------------------------------------------------------------------------------
Etrack Incident = ET1134820
Description:
After catalog recovery, the NetBackup scheduler was suspended. NetBackup
would not run scheduled backup jobs until NetBackup was stopped and
restarted. A warning message is now displayed at the end of the catalog
recovery to indicate this.
--------------------------------------------------------------------------------
Etrack Incident = ET1193176
Description:
A change was made to address a Resource allocation management problem that
would occur after an (un)mount failure for SharedDisk occurred.
--------------------------------------------------------------------------------
Etrack Incident = ET1159723
Associated Primary Etrack = ET1086130
Titan cases: 290-821-682
Description:
Bpdbjobs would produce an incorrect output if the job-database messages
included carriage returns.
--------------------------------------------------------------------------------
Etrack Incident = ET1159607
Description:
The parent job's estimated size and file count are always zero and need to
be set for the correct volume to be selected by resource broker. A change
to the Policy Execution Manager was made to set the parent's estimated size
to the largest value of all of its children.
--------------------------------------------------------------------------------
Etrack Incident = ET1117080
Description:
If for a netapp filer, both credentials (such as, fas3020c1 and
fas3020c1.vxind.veritas.com) are added, only one of them is added to the
connection list, because the filer serial number is same for both.
Now suppose that the fas3020c1 credential was the one that was added. If a
user tried to find a connection object for fas3020c1.vxdind.veritas.com,
the connection fails even though proper credentials were supplied.
Workaround:
To avoid this issue, remove the duplicate entries from the credential list
and then give the FQDN of the filer.
--------------------------------------------------------------------------------
Etrack Incident = ET1124031
Description:
Snapshot backups fail during a device import for non-Sun-branded HBA drivers
due to lun number caching.
Workaround:
To work around this issue, populate sd.conf with 256 entries. Once the limit
has been reached the caching logic defaults to array for assigning a lun.
One side effect to this work around is that a large sd.conf will increase
the device rescanning time.
--------------------------------------------------------------------------------
Etrack Incident = ET1132295
Description:
Backup of a volume to snapshot (with "Snapshot Only" set in the schedule)
would not run until a tape drive was available.
--------------------------------------------------------------------------------
Etrack Incident = ET1167366 ET1191706
Description:
With the Language Pack installed, the nbshareddisk release command would
not capture the user-defined identifier's (UDID). The following error
message appears in Japaneses and the UDID for each LUN is not captured.
"List of the UDID that can't access to the host"
If Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each LUN.
"Released reservation on device"
--------------------------------------------------------------------------------
Etrack Incident = ET1195919
Description:
Changes were made to add more exception handling.
--------------------------------------------------------------------------------
Etrack Incident = ET1107364
Associated Primary Etrack = ET1105708
Titan cases: 281-158-304
Description:
The Resource Broker would not honor an "Allow multiple retentions per
media" setting while joining a new job to an existing Multiplex group.
--------------------------------------------------------------------------------
Etrack Incident = ET1182274
Description:
A Checkpoint backup job that was targeted to a storage unit group
(or ANY) could go to a different media server after start up. This would
make the image non-restorable.
--------------------------------------------------------------------------------
Etrack Incident = ET1199296
Description:
Changes have been added to ensure that nbemm does not crash while running
the "Device Configuration Wizard".
--------------------------------------------------------------------------------
Etrack Incident = ET1163525
Associated Primary Etrack = ET1161321
Description:
When the touch file /usr/openv/netbackup/HARD_LINK_AS_FILE is present,
bpbkar treats all hard-links as a normal file.
Additional Notes:
This increases the size of an overall backup and restore operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1199959
Description:
Changes have been added to address the following issues:
1) The return status of bpcr_read_dir_rqst was checked and it was
determined that the bpcr_read_dir_rqst() call returns positive
values. A change was made to correct this call.
2) The bpcr_get_process_list_rqst call returns either a 0 or a positive
error number while checking was only occurring for a negative number.
This may have caused a memory leak.
3) Input validation should be tighter in Volume* files.
--------------------------------------------------------------------------------
Etrack Incident = ET1195138
Description:
Changes have been made to address NBSL core dumps on the master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1201579
Description:
A change has been added to address a potential crash issue with NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1200944
Associated Primary Etrack = ET999515
Titan cases: 281-010-333
Description:
Backups that have True Image Restore (TIR) fragments that span media would
fail because of an issue found in the media reservation calculation. This
issue caused bpduplicate jobs to fail with an status 96 error similar to
the following.
00:00:00 INF - Cannot obtain resources for this job : error [96]
--------------------------------------------------------------------------------
Etrack Incident = ET1187778
Description:
A possible security weakness in the Windows user interface schedule
component that could have led to a crash or potential unauthorized access
has been resolved.
--------------------------------------------------------------------------------
Etrack Incident = ET1193100 ET1225573
Associated Primary Etrack = ET1179480
Titan cases: 240-682-949
Description:
The command, tpconfig -add -drpath, will add paths with an invalid drive
status.
Workaround:
After adding the drive path, use the following command to "UP" the drive
path.
tpconfig -update -drpath -drstatus up
--------------------------------------------------------------------------------
Etrack Incident = ET1202995
Description:
A catalog message would not show the replacement string for messages that
were logged by array.
--------------------------------------------------------------------------------
Etrack Incident = ET1194501
Description:
Added Device Mappings for new hardware updates.
--------------------------------------------------------------------------------
Etrack Incident = ET1181027
Associated Primary Etrack = ET1162500
Titan cases: 220-131-929
Description:
A -preview_range option has been added for the bpclimagelist command that
accepts a range of dates, versus a singular date that the -preview option
provides.
Additional Notes:
Like -preview, the -preview_range option is not documented.
--------------------------------------------------------------------------------
Etrack Incident = ET1067020
Associated Primary Etrack = ET1062088
Titan cases: 320-049-434
Description:
A bpdbm crash can occur during a recovery, if a damaged image file exists
prior to the recovery.
Workaround:
To avoid this issue, manually remove all damaged image files before
attempting a recovery.
--------------------------------------------------------------------------------
Etrack Incident = ET1152607
Associated Primary Etrack = ET1136267
Titan cases: 320-064-173
Description:
The first stream of a multistream backup would end with a Status Code 815.
Trying the backup again could produce a successful backup. This was a
random error that never occurred consecutively on the same policy or
client. The error would occur when using disk and tape storage units.
--------------------------------------------------------------------------------
Etrack Incident = ET1155538
Description:
Modifications were made to the bpdm volume cleanup process, which deletes
images from disk, to return the proper error code after a failure occurs.
--------------------------------------------------------------------------------
Etrack Incident = ET1203224
Description:
When a suspended job was canceled, the NetBackup Job Manager (NBJM) would
not notify the Policy Execution Manager (PEM).
--------------------------------------------------------------------------------
Etrack Incident = ET1108377
Description:
Changes have been made to ensure media deassignment will not proceed if
fragment records still exist on the media. If fragments do not exist, then
deassignment will proceed normally.
--------------------------------------------------------------------------------
Etrack Incident = ET1187942 ET1234158
Titan cases: 320-081-486
Description:
The create_nbdb command will display the actions that it will be performing
when deleting and creating a new NBDB database, and, get confirmation
from the user before continuing.
--------------------------------------------------------------------------------
Etrack Incident = ET1203477
Description:
The client name in required resources was not using the client name from
the policy. In addition, the ShareGroup and pool fields were being set
correctly and was changed to follow the order of precedence which is
schedule, policy, and default value, respectively.
--------------------------------------------------------------------------------
Etrack Incident = ET1200903
Associated Primary Etrack = ET1194575
Titan cases: 320-074-249
Description:
A change was added to correct an issue that occurred during an ACS multiple
eject that caused Vault to loop while waiting for an eject status.
--------------------------------------------------------------------------------
Etrack Incident = ET1200907
Associated Primary Etrack = ET1114189
Titan cases: 220-091-399
Description:
Corrected an issue where TLDCD would lose a handle when attempting to talk
to a robot that was controlled through an NDMP filer and the robot was down.
--------------------------------------------------------------------------------
Etrack Incident = ET1168083
Description:
A change has been made to address a bpdbm crash issue that would occur
when it was passed invalid start and end dates. It is recommended practice
that the start date precede the end date.
--------------------------------------------------------------------------------
Etrack Incident = ET1205079
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1202336
Description:
A change was made to improve performance for NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1202335
Description:
Multiple changes have been added to improve stability in the NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1206062
Description:
Media mount operations could get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1200854
Description:
A change was made to address an NBConsole crash issue that would occur in
the Activity Monitor or when switching servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1187198 ET1206945
Description:
During the SharePoint SSP SQL database restore sequence, the services,
administration site, and search databases are left loading with or without
the commit flag being set.
--------------------------------------------------------------------------------
Etrack Incident = ET1203349
Description:
A FAIL_MODE configuration for a multiple copy synthetic backup would
default to a value of ALL. The default mode was not being set correctly for
both the default case (not set in configuration file) or when it was set in
the configuration file.
--------------------------------------------------------------------------------
Etrack Incident = ET1158733
Description:
Backups to storage units that exceed the high water mark would fail with
a status code 129 (disk full). In addition, Activity Monitor would not
indicate that reason may be due to the high water mark being exceeded.
--------------------------------------------------------------------------------
Etrack Incident = ET1203235
Description:
A change was added to detect a failed stream discovery job if the file list
is empty. If, in this situation, the file list is empty, a status 112 will
occur, thus enabling the user to detect the problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1190471
Description:
bpmedialist would fail to use the EMM database for mlist functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1207061
Associated Primary Etrack = ET1102562
Titan cases: 220-102-040
Description:
A change was made that ensures NOM will show accurate job data of inline
tape jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1205296
Description:
Changes to the attributes in the Host Properties > Master Server >
Properties > SharedDisk window were not displaying correctly in the
user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1207047
Associated Primary Etrack = ET1182905
Titan cases: 320-055-726
Description:
An issue existed where users were unable to cancel certain jobs and the
active job would exit with a status -1. A change has been made to address
this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1204443
Description:
If all the FAT pipes are unavailable or unallocated, then a job must fail.
Media and Device Selection (MDS) should not queue on those FT resources.
--------------------------------------------------------------------------------
Etrack Incident = ET1196910
Associated Primary Etrack = ET1196861
Titan cases: 240-760-340 290-907-979 320-094-359
Description:
Bare Metal Boot Server install is fixed for linux2.6 platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1197310
Description:
The nbdbms_start_server -stat command would parse and use an incorrect
value for the port.
--------------------------------------------------------------------------------
Etrack Incident = ET1077508
Description:
NBJM has been changed to shutdown gracefully instead of exiting.
--------------------------------------------------------------------------------
Etrack Incident = ET1209325
Description:
If multiple duplications are run simultaneously using the same source image
(with different copy numbers), one of the duplications will fail.
Workaround:
To avoid this issue, do not run multiple duplications simultaneously using
the same source image, too close together. You may need to create a script
to do this.
--------------------------------------------------------------------------------
Etrack Incident = ET1193064
Description:
NBFSD would not support files larger than 3GB. In addition, some issues
might occur if any files within an image were larger than 4GB.
--------------------------------------------------------------------------------
Etrack Incident = ET1164771
Description:
A request would not be properly retried if an error occurred while getting
the device list.
--------------------------------------------------------------------------------
Etrack Incident = ET1033253 ET1169737
Description:
A change has been made to reclassify the Veritas Unified Logging (VxUL)
Log messages, per new developer guidelines.
--------------------------------------------------------------------------------
Etrack Incident = ET1209400 ET1214062 ET1212619 ET1217901 ET1217907 ET1216959
ET1219557 ET1219635 ET1219526 ET1219430 ET1219437 ET1220562 ET1222057 ET1224127
ET1225893 ET1225770 ET1225833 ET1221466 ET1229628 ET1229008 ET1230396 ET1220532
ET1230961 ET1229752 ET1228886 ET1232418
Description:
The addition of an Encryption Key Management Service (KMS) has been added
to NetBackup in this release.
--------------------------------------------------------------------------------
Etrack Incident = ET1089306
Description:
The nbpushdata -remove option now completely removes disk storage unit
related information from the EMM database.
--------------------------------------------------------------------------------
Etrack Incident = ET1210332
Description:
A backup would fail when attempting to use an unlabeled media that was
placed in a standalone drive.
Workaround:
To avoid this issue, label the media using bplabel before you use it in a
standalone drive.
--------------------------------------------------------------------------------
Etrack Incident = ET1133195
Associated Primary Etrack = ET1032373
Titan cases: 240-540-817
Description:
bpstuadd creates a SERVER entry in the master bp.conf file even though
the MEDIA_SERVER entry already exists.
Workaround:
After running bpstuadd, manually modify the server list to remove the
SERVER entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1193951
Description:
Policy Execution Manager failed to start scheduled jobs on Tru64 ALPHA
platforms because a timer was not initiated due to ACE_Time_Value::max_time
being zero.
Workaround:
If you should encounter this error, use NB_INFINITY.
--------------------------------------------------------------------------------
Etrack Incident = ET1117658
Description:
A change has been made to correct an issue with inline tape copy (ITC) to
BasicDisk duplications that span BasicDisk type storage units (STUs).
--------------------------------------------------------------------------------
Etrack Incident = ET1207651
Description:
The NetBackup Job Manager would fail to delete the snapshot for WOFB backup
jobs when streaming was disabled. A change was made in the Job Manager to
save the snapshot ID so that when the Policy Execution Manager initiates a
snapshot cleanup, the Job Manager can find the snapshot ID in the PARAMS
file.
--------------------------------------------------------------------------------
Etrack Incident = ET1152497
Description:
A problem was found that caused the NOM server thread count to increase to
a high number. This increased thread count rendered the NOM user interface
non-accessible. A change was made to endure that the NOM login does not
take more than two or three minutes, even if the server has a sizable load.
--------------------------------------------------------------------------------
Etrack Incident = ET1206423
Titan cases: 220-184-367
Description:
Some of the EMC CLARiiON LUNs were not enumerated as part of nbshareddisk
list output.
Some of the LUNs of the array were considered, "hot spare" and cause the
parsing for this to fail in such a way that subsequent LUN information was
ignored. Because of this, some of the valid LUNS were not enumerated.
--------------------------------------------------------------------------------
Etrack Incident = ET1193738
Associated Primary Etrack = ET1187817
Titan cases: 281-276-313 290-860-580
Description:
A change has been made to enable large-file support while opening the error
logs: /usr/openv/netbackup/db/error/log_<ctime>.
Workaround:
If the daily error log grows larger than 2GB in size, you can remove or
rename it and then restart the daemons.
--------------------------------------------------------------------------------
Etrack Incident = ET1124155
Description:
Deleting a server that was the last write host of an allocated media would
fail even if there were other valid servers in the media group that could
still use the media.
Workaround:
Manually move the media to another server in the media group before deleting
the server.
--------------------------------------------------------------------------------
Etrack Incident = ET1177472
Description:
IBM DS credentials would appear in log file whenever an IBM provider would
produce an exception while executing various commands. A change was made to
suppress the password in the exception.
--------------------------------------------------------------------------------
Etrack Incident = ET1213670
Description:
In case there are more than one device in a single call to import,
NetBackup would provide some intelligence by storing the host connection
information within the storage unit.
In most instances, the hostConnection name on the array was given as,
"exampleHost" while the actual hostname was exampleHost.subnet.domain.com.
This caused the comparison to fail with no host name left for the mapping
or unmasking operation on the array.
--------------------------------------------------------------------------------
Etrack Incident = ET1146542
Description:
Changes were added in this release to allow an import of a media from a
scratch pool.
--------------------------------------------------------------------------------
Etrack Incident = ET1047988
Description:
The error message returned by bpmedia attempting to do an operation on a
media not assigned to that server is misleading.
Workaround:
A more descriptive error code and message is found in the logs for bpmedia
and nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1214101
Associated Primary Etrack = ET1159481
Titan cases: 311-718-110 281-277-146
Description:
The following sequence of events would cause the catalog recovery to
complete with a status 0, however you would be unable to freeze the used
media in the catalog recovery.
1. Run a full online catalog backup.
2. Remove the NetBackup package and then reinstalled a new package.
3. Setup a storage unit and run an inventory.
4. Run a catalog recovery using the wizard.
--------------------------------------------------------------------------------
Etrack Incident = ET1045886
Description:
Added the ability to display disk-mount, failure reason codes in the
Activity Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET1205703
Description:
A change was made to address a bpjobd core dump issue originally discovered
on a Tru64 master server and it spans all platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1192264
Description:
bpmedialist would list media multiple times if it was assigned to a cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1214150
Description:
A change was made to ensure that you can install this release on a
SunCluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1215593
Description:
A change was made to address an NBEMM core dump issue that occurred during
internal testing efforts.
--------------------------------------------------------------------------------
Etrack Incident = ET1215487
Titan cases: 320-087-606
Description:
A change was made to address "allocation failed" errors receiving in the
Activity Monitor.
Additional Notes:
This issue only affected Solaris and Unixware.
--------------------------------------------------------------------------------
Etrack Incident = ET1210546
Description:
JobPolicies were not visible in NOM for a Solaris 10 X64-managed server.
--------------------------------------------------------------------------------
Etrack Incident = ET1201414
Description:
Fixed a problem with taking a snapshot with a true device name on Solaris.
Devices with a namespace like the following could not be supported.
/devices/pci@1d,700000/fibre-channel@1,1/fp@0,0/ssd@w50060e801029f700,12:
c,raw
Improvements to logging have been made for both UNIX and Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1194146
Description:
A change was made to remove older, unused code and files from NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1169475
Description:
After enabling NBAC, then running bpnbat -login for the first time and
providing an empty domain value would cause it to abort and dump core.
--------------------------------------------------------------------------------
Etrack Incident = ET1193751
Description:
A change was added to remove an extraneous dependency from the Makefile.
--------------------------------------------------------------------------------
Etrack Incident = ET1216307
Description:
Attempting a Snapshot backup for an IBMDS4K-fim would cause a hang to
occur. This issue was observed when the output of some of the SMCLI commands
were not in an expected format.
--------------------------------------------------------------------------------
Etrack Incident = ET1217553
Description:
A change was made to ensure that there are no duplicate message IDs as new
message strings are being added.
--------------------------------------------------------------------------------
Etrack Incident = ET1219038
Description:
Added SharedDisk support for RedHat Linux and SuSe Linux systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1202823
Description:
It was possible that after a duplication was started bptm could be delayed
by mounting issues or something similar. In this case it might be delayed
long enough for bpdm to attempt to connect to bptm over the socket that it
expects to be available, and timeout before bptm has a chance to create the
socket. The lack of vnet connection retries caused this scenario to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1219898
Associated Primary Etrack = ET1220320
Titan cases: 220-216-339
Description:
The bppllist -inventory option would fail to detect deleted policies, and
schedule and clients that were deleted from clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1219039
Description:
Added support for SharedDisk using SCSI Persistent Reservations on the
RedHat 4.0 Update 5 OS platforms. This proliferation encompasses Intel and
AMD x86 and x64 platforms for SharedDisk media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1202383
Description:
An issue can occur with an Instant Recovery Backup Policy with new
hardware FIMs that have an unequal number of targets associated with all
of the sources. For example, an Instant Recovery Backup Policy with new
hardware FIMs, has two resources, resource A and resource B. Resource A
has three targets: A1, A2, and A3 while resource B has one target, B1. In
this example, the first backup is successful, however, for the second
backup the snapshot resource spec for B is not received and it fails.
Workaround:
If you encounter this issue, change the policy so that you have an equal
number of targets for all of the sources.
--------------------------------------------------------------------------------
Etrack Incident = ET1214304
Description:
The schedule name was not displayed in the Activity Monitor for the jobs
that would only take snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1220901
Associated Primary Etrack = ET1218116
Titan cases: 311-842-209
Description:
Offline catalog backups were failing with a status 124 when the IGNORE_XATTR
setting was configured on the Master server.
Workaround:
If you encounter this issue, remove the IGNORE_XATTR setting on the Master
server when performing the cold catalog backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1102370
Description:
Modified backup selections would display as unreadable characters in the
output.
--------------------------------------------------------------------------------
Etrack Incident = ET1203744
Associated Primary Etrack = ET1195316
Titan cases: 311-783-307
Description:
A backup job with the DISABLE_JOB_LOGGING option would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1204493
Associated Primary Etrack = ET1204113
Titan cases: 240-713-639
Description:
Individual file restores from Flashbackup images were failing with a
status 5 when a full path within the image exceeded 1024 characters.
Workaround:
To avoid this issue, perform a full restore of the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1212228
Associated Primary Etrack = ET1220745
Titan cases: 290-914-792 290-956-352
Description:
NetBackup services would crash on AIX systems if the services were down.
--------------------------------------------------------------------------------
Etrack Incident = ET1208344
Description:
Additions and modifications have been made for NOM in the NBSL interfaces.
--------------------------------------------------------------------------------
Etrack Incident = ET1208227
Description:
A change was made to address a core dump issue with nbfirescan.
--------------------------------------------------------------------------------
Etrack Incident = ET1220060
Description:
NBJM would sometimes crash on shutdown if there were active parent jobs
trying to use the connection factory.
--------------------------------------------------------------------------------
Etrack Incident = ET1222212
Description:
The StorageServer attributes were incomplete for some OST servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1221166
Description:
Policy updates were not reflected in NOM after stopping a policy proxy in
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1220066
Description:
The automatic duplication would not start on time for a snapshot-based
backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1210010
Description:
Changes have been made to TLD robotics multipath control and setup, such as
the ability to add manual path control, the ability to view paths, and the
ability to turn a feature on or off using robtest/tldtest.
--------------------------------------------------------------------------------
Etrack Incident = ET1220679
Description:
Memory leaks would occur when devices were fetched. In addition, the client
program would crash if a memory allocation failed during a device fetch.
--------------------------------------------------------------------------------
Etrack Incident = ET1166549
Description:
This release contains multiple changes to enhance FlashBackup VMWare.
--------------------------------------------------------------------------------
Etrack Incident = ET1136148
Description:
If media server is in administrative pause state, the nbemmcmd -listhosts
-verbose command should show this paused state.
Workaround:
nbemmcmd -listhosts -verbose displays an integer value for machineState.
If this is an odd number (least significant bit set), the host is in an
administrative pause state.
--------------------------------------------------------------------------------
Etrack Incident = ET1172024 ET1184726 ET1226766
Description:
On a very busy system nbemm could deadlock or core dump.
Workaround:
If you encounter this issue, increase the number of DB connections.
--------------------------------------------------------------------------------
Etrack Incident = ET1222434 ET1220233 ET1215831 ET1214310 ET1221294 ET1227571
ET1229090 ET1228402 ET1231929 ET1230782 ET1235565 ET1230708 ET1236958 ET1231255
ET1233979 ET1194635 ET1242006 ET1242896 ET1237329 ET1241922 ET1239700 ET1238896
ET1235638 ET1236954 ET1247224
Associated Primary Etrack = ET1134318
Titan cases: 311-682-546
Description:
PEM has been refactored for improved stability, scalability, and
extensibility.
--------------------------------------------------------------------------------
Etrack Incident = ET1209391
Description:
Both nbemm and nbrb invokes the notification script. They start the script
and wait for the script to complete. This can cause a block for some time
with the calling thread, and if the script started by nbemm calls back into
nbemm, it can lead to a deadlock.
--------------------------------------------------------------------------------
Etrack Incident = ET1219962
Description:
Sharepoint backups would fail if the allow multiple data streams was set to
false. A change was made to the Policy Execution Manager to ignore this
flag. In addition, the change validates the place holder image so that
Sharepoint jobs are not continually being restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1215377 ET1223858
Description:
Changes have been added to correct some SIS issues in capacity management.
--------------------------------------------------------------------------------
Etrack Incident = ET1219687
Description:
A change was made to merge sections two and three of the job params file to
allow a Windows Open File Backup (WOFB) job that has streaming disabled to
save the snapshot ID of the parent job to the params file so that the
snapshot can be deleted later using the snapshot ID that is stored in the
jobs params file. The original design did not allow the signature of the
params file to change once created.
--------------------------------------------------------------------------------
Etrack Incident = ET1147842
Description:
A change has been made in NOM so that it relies on the hostSession.ping
(synchronous) method for finding the liveness of a connection, rather than
using heartbeats. This change means the recovery strategy must change for
NBSL so that it too no longer relies on heartbeats.
--------------------------------------------------------------------------------
Etrack Incident = ET1224240
Description:
A change was made to address an issue that would cause NBJM to crash on
shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET619166
Description:
A change has been made to ensure that the correct messages are logged in
the syslog when there are zero cleanings remaining for a media. A message
similar to the following should be logged.
Cleaning tape CLN065 has 0 cleanings left
--------------------------------------------------------------------------------
Etrack Incident = ET1221669
Description:
A change has been made to address a core dump issue found with nbrmms.
--------------------------------------------------------------------------------
Etrack Incident = ET1219679
Description:
An NBSL deadlock may occur with a volume fetch and getNextPage operation and
may cause the NBSL to not terminate cleanly.
Workaround:
If you encounter this issue, stop and restart the NBSL service.
--------------------------------------------------------------------------------
Etrack Incident = ET1182185
Description:
The NetBackup 6.5.1 patch install would remove PureDisk from the Disk Pool
Type offering when no PureDisk Disk Pools were configured.
--------------------------------------------------------------------------------
Etrack Incident = ET1204359
Associated Primary Etrack = ET1204445
Titan cases: 220-302-209 320-083-263
Description:
This release contains enhancements for better support management of
NetBackup 5.1 legacy images on upgraded DSSUs.
--------------------------------------------------------------------------------
Etrack Incident = ET1210921
Description:
A multi-path, standalone, non-shared drive caused confusion in EMM. EMM
would think the scan path was different than the one that ltid was using.
--------------------------------------------------------------------------------
Etrack Incident = ET1178113
Description:
A change was made to implement server-side caching for the device monitor on
the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1225918
Description:
A change was made to correct a failure that would occur with pairvolstat
on high end Hitachi arrays.
--------------------------------------------------------------------------------
Etrack Incident = ET1226849
Description:
The bpfrag command used to replace a fragment record fails with a
"no entity found" found error.
Workaround:
If you encounter this error, configure a non-fully-qualified client name
in the NetBackup policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1215580
Description:
NetBackup will queue backup jobs to a disk storage unit if it thinks there
is not enough space on the disk to store the backups. For disk storage
units with SIS devices, the device may be able to store the backup because
of data deduplication. The change causes NetBackup to not queue backup
jobs to SIS devices.
--------------------------------------------------------------------------------
Etrack Incident = ET1226421 ET1212341
Description:
In an IBM RS/6000 system the volume snapshot information is cached as
part of a select call and then use it in a make operation. If only one
target has "maintain snapshot for instance recovery" set then during a
second backup, the delete call for the previous image and the create call
of new image were being interleaved. This resulted in a backup failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1225755
Description:
The state details were not being shown for jobs that were run outside of
NBJM's control, such as bpverify, bpduplicate, bpimport, etc..
--------------------------------------------------------------------------------
Etrack Incident = ET1229830
Description:
The device allocator (DA) would not respect a NetBackup 5.1 host's
SSO_SCAN_ABILITY zero setting. A host's scanability must be set using
nbemmcmd on the EMM server. The vm.conf entry is no longer honored.
--------------------------------------------------------------------------------
Etrack Incident = ET1228237
Description:
The nbproxy processes would hang during a cluster failover and could not
be killed.
--------------------------------------------------------------------------------
Etrack Incident = ET1227068
Description:
Enhancements have been made to the product code to address potential
memory errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1229429
Description:
The media contents job would fail when NBAC was configured. It would fail
when using the user interface and the command line.
--------------------------------------------------------------------------------
Etrack Incident = ET1228937
Associated Primary Etrack = ET1225195
Titan cases: 290-061-961
Description:
When forking a child process to call lstat/lstat64 to detect an unavailable
NFS mount, the case where kill(child) returns errno ESRCH was not properly
handled. When ESRCH is returned by kill(child) it is assumable that the
child exited on its own accord.
--------------------------------------------------------------------------------
Etrack Incident = ET1229773
Description:
A change has been made to address an issue that would cause NBJM to crash
on a shutdown.
--------------------------------------------------------------------------------
Etrack Incident = ET1231401
Description:
Storage subsystems from the SMcli -d -i command's output was not being
fetched correctly and lead additional failures. Incorrect logic of
retrieving the data was the cause of this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1174590
Description:
A change was made to correct a core dump issue in mmcrawl when it was run
prior to configuring devices.
--------------------------------------------------------------------------------
Etrack Incident = ET1229149
Description:
Changed Job Manager to only validate the SharePoint granular parent job
which performs the discovery (using bpresolver).
--------------------------------------------------------------------------------
Etrack Incident = ET1222888
Description:
The VxFI hpeva provider would log no error message if the HPEVA CLI was not
installed.
--------------------------------------------------------------------------------
Etrack Incident = ET1176199
Associated Primary Etrack = ET1117350
Titan cases: 220-099-084 281-168-660
Description:
ACS mounts would intermittently fail with a DISMOUNT failure.
Additional Notes:
LTO drives now can take up to 15 minutes to come ready with tapes. Because
of this, a change wasmade to acsd to allow for a 15 minute timeout on mount.
--------------------------------------------------------------------------------
Etrack Incident = ET1219001
Associated Primary Etrack = ET1130589
Titan cases: 290-822-170
Description:
This release contains an enhancement to increase the efficiency of
bpexpdate for tape in comparison with the time it took to complete with
the NetBackup 6.0 release.
--------------------------------------------------------------------------------
Etrack Incident = ET1221162
Description:
An NBAC upgrade fails during a patch install with the following message:
ERROR: NetBackup Access Control upgrade has failed and must be run
manually (Error Code 38). Run "/usr/openv/netbackup/bin/admincmd/bpnbaz
-Upgrade" after this installation completes.
Workaround:
If you encounter this issue, run "bpnbat -login" as root/Administrator
before the patch installation or before you manually execute the command
"bpnbaz -upgrade".
--------------------------------------------------------------------------------
Etrack Incident = ET1185547
Description:
Deletion of certain machine types would not clean up all of the references
to that machine in the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1231294
Associated Primary Etrack = ET1019103
Titan cases: 290-706-957
Description:
The bpexpdate -deassignempty command may not work if one or more media
servers were offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1225909 ET1234586
Description:
The following enhancements were added in this release to ensure that
NetBackup 6.x supports back-revision 5.x media servers.
Vmscd - Clear the restart bit if ltid is confirmed to not be running.
- Increased the 45 second timeout to 5 minutes.
vmd - Global DB and DA requests now handled in child vmd process.
- Fix for master that does not have any drives (respond to
registration with no scan host)
mmcrawl - Added an option to display ltid restart status on all
drives and drive paths
- Updated the repair option to clear the restart bit
Vmoprcmd - Display a list of hosts that need to be restarted using the
-show_restart option.
--------------------------------------------------------------------------------
Etrack Incident = ET1227943
Description:
An NBAC user would not see the node for a licensed feature in the user
interface.
Additional Notes:
The default NBAC authorization schema has been updated to give Read
permission on the License resource to all User Groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1187087
Description:
Installing Solaris X64 platform keys for NetBackup Enterprise Server would
fail because the define for SOLARIS_X86 was not included in the make files
for the server bpminlicense command and bpcd on the client. This caused
the compiled platform in the licensing header file to be incorrect and
resulted in a platform mismatch for Solaris X64 keys.
Workaround:
To avoid this issue, customer keys have been modified until the NetBackup
problem is corrected.
Additional Notes:
Only master and media servers were affected because licenses were not
installed on client servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1232796
Description:
The state details of jobs like bpduplicate (for example, not started using
NBJM) was not cleared when it went from a QUEUED state to a ACTIVE state.
--------------------------------------------------------------------------------
Etrack Incident = ET1193274
Associated Primary Etrack = ET1188782
Titan cases: 281-258-571
Description:
Shared memory was not disabled during an encrypted database backup. This
caused backups to not be encrypted.
Workaround:
If you encounter this issue, add the /usr/openv/netbackup/NOSHM touch file.
--------------------------------------------------------------------------------
Etrack Incident = ET1177242
Associated Primary Etrack = ET1177238
Titan cases: 290-881-887
Description:
bpmedia -movedb -allvolumes -newserver <hostname> -oldserver <hostname>
When decommissioning a media server, a user may need a more efficient way
of moving multiple tapes between media servers when the image database is
very large.
Workaround:
Run the following command for each volume assigned to the media server you
are decommissioning.
bpmedia -movedb -m <media_id> -newserver <hostname>
--------------------------------------------------------------------------------
Etrack Incident = ET1232143 ET1241235
Titan cases: 320-067-351
Description:
Cannot remove drives with missing drive index records.
--------------------------------------------------------------------------------
Etrack Incident = ET1058986
Description:
After upgrading from NetBackup 5.1MP6, you were not able to list images
from a NAS snapshot backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1023503
Description:
Authorization support in NBSL for services and processes information was
not available.
--------------------------------------------------------------------------------
Etrack Incident = ET1234749
Description:
A change has been made to ensure that the duplication manager always adds
pending copies for all destinations (even if the destination is INACTIVE)
into EMM. In addition, a copy will not be considered for duplication if
it is INACTIVE in every session.
--------------------------------------------------------------------------------
Etrack Incident = ET1223697
Associated Primary Etrack = ET1143995
Titan cases: 230-438-228 290-891-616 290-913-205 320-080-024 220-107-441
Description:
Multiple E-mail notifications were being sent for failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1040379 ET1163386 ET1136975 ET1157122 ET1157917 ET1157948
ET1145678 ET1077568 ET1026946 ET1021274 ET1200188 ET1211737
Associated Primary Etrack = ET1158195 ET1126744 ET1126744 ET1177307
Titan cases: 290-881-088 220-105-996 220-105-996 220-153-246
Description:
The following issues have been addressed in this Release of NetBackup:
- The NetBackup Notification Service would stop intermittently after
upgrading to NetBackup 6.0 MP5.
- Several core dump issues with the NetBackup Event Manager.
- Several core dump issues with the NetBackup Enterprise Media Manager
(NBEMM).
- Memory leak issues with the NetBackup Event Manager.
- Enhancements to performance and stability for the NetBackup Event
Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1232018
Description:
An Inline tape copy job would fail instead of being queued if the drive was
in use for one of the copies.
--------------------------------------------------------------------------------
Etrack Incident = ET1235456
Description:
NetBackup would sometimes add multiple tape libraries in the database while
configuring a shared non-serialized tape library.
--------------------------------------------------------------------------------
Etrack Incident = ET1235005
Description:
A change was made to clean up duplicate and improper messages found.
--------------------------------------------------------------------------------
Etrack Incident = ET1078765
Description:
Synthetic Backup jobs would fail when the destination media for the
synthetic image was the same as the media on which one of the source
images resided.
--------------------------------------------------------------------------------
Etrack Incident = ET1057296
Description:
NBAC Logging did not adhere the log levels causing legacy and VxUL logs to
flood.
--------------------------------------------------------------------------------
Etrack Incident = ET1211652
Associated Primary Etrack = ET1174784
Titan cases: 220-147-432
Description:
In certain instances on HP-UX systems, pipe file descriptors may be
incorrectly flushed. This was initially observed in VSM, and has not been
seen in NetBackup. Symantec is proactively correcting this issue in this
release of NetBackup as a preventative measure.
--------------------------------------------------------------------------------
Etrack Incident = ET1203324
Description:
When a catalog backup is started that contains AT VxSS backup directives
for NABC that point to a nonroot broker, an error would occur during the
snapshot attempt of AT.
--------------------------------------------------------------------------------
Etrack Incident = ET1232083
Titan cases: 311-826-710
Description:
PrevPoolName was being set even if the pool was changed manually. A change
has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1216897
Description:
A change was made to maintain the protocol of sending exceptions instead
of nil objects in case of failures.
--------------------------------------------------------------------------------
Etrack Incident = ET1225310
Associated Primary Etrack = ET1217065
Titan cases: 240-717-814
Description:
Image cleanup would fail because of incomplete backup images in the catalog.
Workaround:
If you encounter this issue, delete the offending catalog files from
the disk.
Additional Notes:
An improper shutdown of the NetBackup services caused the problem images.
When shut down normally, incomplete backup images cannot occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1235448
Description:
NBJM crashed on shutdown when there were pending requests in the Callback
queue.
--------------------------------------------------------------------------------
Etrack Incident = ET1170652
Description:
bpplinfo would crash when listing policies that require snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1177789
Associated Primary Etrack = ET1163418
Titan cases: 240-659-059
Description:
With checkpoints and BMR enabled, a "bad image header" error appears
because of a "no entity was found (227)" error in bpdbm after the
"move backup job from incomplete state to done state" time has expired.
Workaround:
The workaround for this scenario is to ignore the error message because
it is benign.
--------------------------------------------------------------------------------
Etrack Incident = ET1209428
Description:
A verify of a large backup image would potentially fail with a "client
process aborted" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1216741
Description:
Running vmphyinv on some hosts would result in the following error:
Unable to get global device list: invalid host name (136)
--------------------------------------------------------------------------------
Etrack Incident = ET1236418
Associated Primary Etrack = ET1230008
Titan cases: 290-908-260 240-730-144
Description:
The debug files produced when a backup was run with the touch file
NetBackup/db/images/<client>/debug_file_history in place were not accurate
for some NDMP and FlashBackup file entries.
--------------------------------------------------------------------------------
Etrack Incident = ET1221440
Description:
A Snapshot backup takes a longer time to complete. These were issues in the
IBM provider, device provider, and VxFS provider.
--------------------------------------------------------------------------------
Etrack Incident = ET1230757
Description:
When PEM recovers a parent job that has not yet created children, it fails
with an EC_client_aborted error. But when it is retried, it continues to
fail with the same error. A change has been added to ensure that this
job is not tried again to avoid a continuous loop.
Workaround:
If you encounter this issue, manually cancel the job.
--------------------------------------------------------------------------------
Etrack Incident = ET1162296
Description:
If a duplication job is in progress, expiration of the read media will not
be allowed at that time.
--------------------------------------------------------------------------------
Etrack Incident = ET1146475
Description:
The message given by a hot catalog backup job in the Activity Monitor
was confusing. It said, "Offline catalog backup FAILED". A change was made
to the message to avoid confusion.
--------------------------------------------------------------------------------
Etrack Incident = ET1236185
Associated Primary Etrack = ET1217146
Titan cases: 311-824-283
Description:
AIT-4 and AIT-5 drives were downed while cleaning was in progress.
--------------------------------------------------------------------------------
Etrack Incident = ET1237078
Description:
Could not perform an autodiscover for ACS robots on ACSLS servers without
ACS 0 defined on the ACSLS server.
--------------------------------------------------------------------------------
Etrack Incident = ET1229033
Associated Primary Etrack = ET1198237
Titan cases: 311-813-853
Description:
vmdareq -h ignores the command line specification for the EMM server, and
it pulls the server name from bp.conf instead.
--------------------------------------------------------------------------------
Etrack Incident = ET1032515
Description:
A gethostname failure would not produce an error message.
--------------------------------------------------------------------------------
Etrack Incident = ET1234295
Description:
With the Language Pack installed, the nbshareddisk release command would
not capture the user-defined identifier's (UDID). The following error
message would appear in Japaneses and the UDID for each LUN was not
captured.
List of the UDID that can't access to the host
If Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each LUN.
Released reservation on device
--------------------------------------------------------------------------------
Etrack Incident = ET1236042
Associated Primary Etrack = ET1225889
Titan cases: 320-091-983
Description:
When a backup is started using the wait (-w) option, the bprd child
process is alive during backup execution and pings pem to check that it
is alive. This ping mechanism prints a log message every second and can
cause the bprd log to fill quickly and unnecessarily.
A change has been added that ensures the message queue is read only when
there is a message in the the queue, and not reading message queue every
second.
--------------------------------------------------------------------------------
Etrack Incident = ET1161380
Description:
bpplinfo and bpadm would crash if the policy type was NBU-Catalog and the
residence specified is a storage life cycle.
--------------------------------------------------------------------------------
Etrack Incident = ET1141296
Description:
Disk staging storage units (DSSUs) going from basic disk to advanced disk
would create multiple duplicates.
--------------------------------------------------------------------------------
Etrack Incident = ET1200165
Associated Primary Etrack = ET1169657
Titan cases: 290-843-958
Description:
Received the following warning message when deassignempty was run on an
unassigned media and image indexing was in use.
Could not deassign media due to Media Manager error (177)
Workaround:
Do not use image indexing.
Additional Notes:
When image indexing was in use (via the command "bpimage
create_image_index"), in-process images were not considered when
"bpexpdate -deassignempty" was run. If a media for an in-process job was
not previously used, bpexpdate would attempt to deassign it and receive
this message. With this fix, bpexpdate will include in-process images
even if image indexing is in use.
--------------------------------------------------------------------------------
Etrack Incident = ET1237562
Description:
NBJM crashed when a SQL Persistent Frozen Image (PFI) backup with VxVM was
run. It would crash on receipt of a BRMBackupHost message which was added
with this release.
--------------------------------------------------------------------------------
Etrack Incident = ET1225284
Titan cases: 220-220-209
Description:
A change was made that provides the ability to add a timeout to resource
requests in Resource Broker.
--------------------------------------------------------------------------------
Etrack Incident = ET1238631
Titan cases: 290-960-740
Description:
User-backup operations that were multiplexed would not respect the media
unload delay.
--------------------------------------------------------------------------------
Etrack Incident = ET1166645
Associated Primary Etrack = ET1149038
Titan cases: 311-714-377
Description:
The online catalog backup email report and disaster recovery file were
not listing all of media for critical policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1234618
Description:
A change was made to not destroy the manager in case of user-defined
exceptions.
--------------------------------------------------------------------------------
Etrack Incident = ET1238097
Associated Primary Etrack = ET1215629
Titan cases: 290-934-270
Description:
A change was made to address an NBNOS core dump issue that would occur on
an AIX master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1235414
Description:
The number of volumes that can be configured in a TLD robot has been
increased to 32767 slots.
--------------------------------------------------------------------------------
Etrack Incident = ET1196526
Description:
If the localization of the install is not English, then it is possible that
a duplication will hang indefinitely because of a string being improperly
localized. (This issue has been observed with French and Chinese locals.)
Workaround:
If you encounter this issue, set the localization to default, or English.
--------------------------------------------------------------------------------
Etrack Incident = ET1239571
Description:
Disk to Tape duplication jobs would not always terminate properly if they
were canceled or interrupted.
--------------------------------------------------------------------------------
Etrack Incident = ET1242510
Associated Primary Etrack = ET1225587
Titan cases: 240-705-124
Description:
A change was made to correct a display issue for the Drive and Robot
diagnostics to display the status of the test back to a remote user
interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1238594
Titan cases: 220-220-209
Description:
Vault duplication performance is impacted by "waiting on resources" while
a tape is currently "in use" by a backup. A timeout value for NBRB "waiting
on resources" has been created to ensure that Vault will move on to the
next image after a specific amount of time.
--------------------------------------------------------------------------------
Etrack Incident = ET1242645
Description:
When backing up to a PureDisk storage unit, the backup would fail with a
status 27: "child process killed by signal" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1223956
**Description:
The storage service would not retry a failed duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1241071
Description:
It was possible for bpjobd to lose jobs when stopped abruptly. When bpjobd
was restarted, the jobid file was reset to the highest jobid known to
bpjobd. This could lead to duplicate jobids because the lost jobids may be
known to NBPEM as suspended or incomplete jobs. In addition, the restart,
try logs and files files for the lost jobs were removed when bpjobd recycled
the unused files. As a result the lost jobs could not be resumed or
restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1230334
Description:
A change has been made to enable bpclusterutil to log its actions to aid
troubleshooting during isCluster, isActive, addSvc, deleteSvc, enableSvc,
disableSvc calls.
The log file will be created if the following directories exist.
UNIX:
- For NetBackup: /usr/openv/netbackup/bin/cluster/logs
- For NOM: /opt/VRTSnom/bin/cluster/logs
Windows:
- For NetBackup: C:\Program FIles\Vertias\NetBackup\bin\cluster\logs
- For NOM: C:\Program Files\Veritas\NetBackup Operations Manager\bin
\cluster\logs
--------------------------------------------------------------------------------
Etrack Incident = ET1232394
Description:
An SQL Server backup job would fail because the Policy Execution Manager
was incorrectly passing snapshot options -fi, -fim, -catalog, and -pfi to
the backup job. These options are only for file-based backups and not
stream-based backups which was the case here.
--------------------------------------------------------------------------------
Etrack Incident = ET1243077
Description:
The Resource Broker (RB) would crash when allocating resources for
duplicate backups, synthetic backups, or multiple copy jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1231197
Description:
The Policy Execution Manager was passing duplicate -alt_client options to
the Exchange off-host backup. In addition, it would pass the -alt_client
option when it was not required because the parameter was not initialized
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1241424
Description:
Authorization-related changes have been added for NBAC and NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1232362
Description:
Added additional logic checking within NBSL to ensure that REQUIRED mode
under VxSS does not create a PBXIOP transport end point when user calls
are proxied through NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1176451
Description:
Truncated messages without a trailing newline character were being emitted
by bpfis.
--------------------------------------------------------------------------------
Etrack Incident = ET1187803
Description:
Truncated messages without a trailing newline character were being emitted
by bpfis.
--------------------------------------------------------------------------------
Etrack Incident = ET1187920
Description:
The bpbrm (pid=20271) process from a client system failed with a status 20.
--------------------------------------------------------------------------------
Etrack Incident = ET1244764
Description:
Added support for the Sun/STK SL3000 robot for TLD and ACS control.
--------------------------------------------------------------------------------
Etrack Incident = ET1244834
Description:
The Oracle Backup stream jobs would remain queued because the parent Oracle
job had consumed the max jobs per client resource. The max jobs per client
was set to 1.
--------------------------------------------------------------------------------
Etrack Incident = ET1244613
Description:
NBJM would crash on shutdown when jobs were active.
--------------------------------------------------------------------------------
Etrack Incident = ET1238066
Titan cases: 281-285-952
Description:
bpdbjobs was showing incorrect sizes for cold catalog backups to tape when
the /usr/openv/netbackup/db folder exceeded 2GB.
--------------------------------------------------------------------------------
Etrack Incident = ET1246003
Description:
The Catalog record would not get deleted when performing a cancel operation
in nbstlutil.
--------------------------------------------------------------------------------
Etrack Incident = ET1221476
Associated Primary Etrack = ET1135854
Titan cases: 281-213-06 281-213-065
Description:
During large backup jobs, connections between master and media servers
were closed due to long periods of inactivity. This caused jobs to be
orphaned and resources released. A change was made that enables
SO_KEEPALIVE handling on the PBX and ACE/TAO level making it possible to
send keep alive packets periodically and prevent the connection from
closing.
--------------------------------------------------------------------------------
Etrack Incident = ET1247671
Description:
A negative job status was being shown for a running job.
--------------------------------------------------------------------------------
Etrack Incident = ET1249057
Associated Primary Etrack = ET1248292
Titan cases: 290-970-903 311-846-532
Description:
Imports would fail (potentially backups as well) in a busy UNIX environment
where the reading of a catalog record by bpbrm was interrupted in the
middle of the record.
--------------------------------------------------------------------------------
Etrack Incident = ET1242003
Description:
Images would not get deassigned if they are taken on a disk staging storage
unit on a cluster node.
--------------------------------------------------------------------------------
Etrack Incident = ET1249129
Associated Primary Etrack = ET1247786
Titan cases: 320-096-794
Description:
NetBackup would not expire empty media in a media sharing group using
"bpmedia -deassignempty" if UNRESTRICTED_MEDIA_SHARING was enabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1233754
Description:
The nbproxy would crash when a Pure Disk Export job was run.
--------------------------------------------------------------------------------
Etrack Incident = ET1251779
Associated Primary Etrack = ET1242682
Titan cases: 290-962-969
**Description:
The bpexpdate -deassignempty command would de-assign non empty tapes and
cause data loss if the user specified a cluster name, as well as node names,
in the storage unit configurations.
--------------------------------------------------------------------------------
Etrack Incident = ET1238662
Titan cases: 290-875-177
Description:
Drives would become stuck in AVR mode until ltid was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1252344
Description:
After upgrading from NetBackup 5.x or manually configuring an ACS robot on
NetBackup a 6.x server, running autodiscovery will add a new NetBackup ACS
robot to the configuration instead of using the one already configured.
--------------------------------------------------------------------------------
Etrack Incident = ET1253274 ET1261508
Associated Primary Etrack = ET1251645
Titan cases: 290-960-008
Description:
NetBackup 6.5 was not respecting the settings MUST_USE_LOCAL_DRIVE and
DONT_USE_SLAVE for a multiplexed (MPX) group (greater than 1).
--------------------------------------------------------------------------------
Etrack Incident = ET1253326
Description:
If a spanned request was canceled, the original resources would not be
released again and would not be available for use for other jobs even
though they were not being used.
--------------------------------------------------------------------------------
Etrack Incident = ET1244703
Description:
On Windows platforms, a change was made to add support in the "nbsharddisk
format" command to format with either a Master Boot Record (MBR) or GUID
Partition Table (GPT) partition style. By default, the disk is formatted
with the MBR partition style. This style has a maximum disk size limit of
2TB. To format a disk with the GPT partition style the -gpt option needs
to be passed with the "nbsharddisk format" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1252276
Description:
An unmask operation for HPeva LUNs would fail, if the folder name of an
array under which the hostname is registered contains a space.
For example, If hostname OIGTWIN18 is registered on an array under the
folder, "\Hosts\WIN Hosts" which contains a space. An unmasking operation
on this host using nbshareddisk would result in a failure. Removing the
space from the folder name corrects the error and enables the operation
to succeed.
--------------------------------------------------------------------------------
Etrack Incident = ET1255224
Associated Primary Etrack = ET1167945
Titan cases: 220-204-657 230-518-698 240-719-166 240-766-752 281-242-138
290-916-950 290-935-090 290-943-738 290-985-114 290-986-582 290-994-641
311-821-582 320-105-655
Description:
DSSU duplication jobs would fail with a status 50 that appeared in the
Activity Monitor if more than one copy was made concurrently.
For Duplications with two copies being created at the same time, BPJOBD
appeared to cancel the duplication after 20 minutes
The problem would occur if duplicating more than one copy concurrently.
--------------------------------------------------------------------------------
Etrack Incident = ET1252754
Titan cases: 240-724-837
Description:
A change has been made to prune old server entries from the vnet server
version cache and rely on the cache during DA_REGISTRATION processing.
--------------------------------------------------------------------------------
Etrack Incident = ET1256135
Description:
SAN Client's nbhba mode on Linux RedHat systems could not be loaded without
unloading the Qlogic driver first.
--------------------------------------------------------------------------------
Etrack Incident = ET1257773
Titan cases: 281-334-212
Description:
The NetBackup Resourse Broker (NBRB) does not guarantee spans have top
priority when nbrb.conf setting RESPECT_REQUEST_PRIORITY = 0, and
SECONDS_FOR_EVAL_LOOP_RELEASE is nonzero.
Workaround:
This issue is only seen when the nbrb.conf settings are used to modify the
NBRB job evaluation behavior.
Additional Notes:
Because the Resource Broker may now be configured to not respect a request
priority for the purposes of increasing throughput, spans must be treated
differently to guarantee they are always given top priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1259057
Associated Primary Etrack = ET1175415
Titan cases: 220-148-833
Description:
A bpbrmds application error would appear (faulting module) randomly on
Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1258889
Description:
bpdbm was terminating abruptly in some situations when it could not
retrieve a backup image file.
--------------------------------------------------------------------------------
Etrack Incident = ET1259934
Description:
Duplication of some images would fail when Media Sharing was enabled, media
was written by multiple media servers, and an alternate read media server
was not used for the duplication.
Workaround:
If you encounter this issue, use the duplication alternate read server
option.
--------------------------------------------------------------------------------
Etrack Incident = ET1260423
Associated Primary Etrack = ET1196883
Titan cases: 311-766-587
Description:
A differential backup to a NearStore storage unit would fail with a
status 26 after expiring a full backup image.
--------------------------------------------------------------------------------
Etrack Incident = ET1260502
Associated Primary Etrack = ET1180335
Titan cases: 320-076-645
Description:
User-directed backups would fail with the following status 12 error.
"using bpdm when root umask=066; ERR - Could not open file <filename>
to get shared memory information."
--------------------------------------------------------------------------------
Etrack Incident = ET1140864
Description:
A change was made to ensure synthetic backups calculate the correct delta
time. In addition, the change ensures an image does not leave a place
holder image behind after the backup expires.
--------------------------------------------------------------------------------
Etrack Incident = ET1261506
Titan cases: 240-724-837
Description:
The nbpushdata -add command fails while contacting media servers to get
the host information. The following is the error information that appears
in the nbpushdata log:
RetrieveFile: fdopen <filename> failed: Too many open files (24)
Workaround:
To work around this issue, run nbpushdata -add again. A second attempt
will be successful when contacting the media servers that were not
successfully contacted previously.
--------------------------------------------------------------------------------
Etrack Incident = ET1248919
Associated Primary Etrack = ET1248266
Titan cases: 320-097-705
Description:
The Disk Service Manager (DSM), the Resource Event Manager (REM), and
nbstserv need to honor the app_cluster machine type and nbu_cluster machine
type as a media server for disk and volume queries.
--------------------------------------------------------------------------------
Etrack Incident = ET1259995
Associated Primary Etrack = ET1262089
Description:
The nbproxy would hang while waiting for images that were locked by other
processes that were doing image-list queries to be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1243593
Associated Primary Etrack = ET1260946
**Description:
Backup images are not accessible after upgrade from 6.5 SharedDisk
installations to 6.5.1 or beyond on Solaris media servers. In worst case
backup images may get overwritten causing data loss. bpverify can be
used to verify that backup images are accessible after upgrade.
For more information about this issue, refer to the following TechNote on
the Symantec Support Web site.
http://entsupport.symantec.com/docs/303369
If a disk currently has Slice 6 formatted, the NetBackup 6.5 formats
would not clean Slice 6. In this case, if a user upgrades from
NetBackup 6.5 to a higher version, the online logic uses Slice 6 if it
detects a valid filesystem and starts copying the backup to Slice 6 by
overwriting the already written backups on Slice 2.
Workaround:
To resolve this issue, use bpverify to detect such a disk immediately
after the upgrade. If some of the backup images are not accessible, this
could be a likely reason. The disk, for which a failure occurred, can be
found from the ShareDisk logs.
Again, refer to the following TechNote on the Symantec Support Web site
for a complete set of instructions on how to work around this issue.
http://entsupport.symantec.com/docs/303369
(If you cannot use the SPR options use the following procedure.)
1. Use nbsharedisk unmask to make the disk visible to one of the
media servers.
2. Mount slice 2 (using OS mount command) and copy the data to the
temporary disk.
3. Remove the partitions from the disk.
4. Clean and format the disk using nbsharedisk.
5. Copy the data back from the temporary disk to the original disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1262100
Description:
A change was added to address a issue that caused bpdbm to hang on some
queries.
--------------------------------------------------------------------------------
Etrack Incident = ET1262650
Description:
The following debug message, "MSRDbConnection::ReleaseOldestResultSet", is
being erroneously logged at a DebugLevel 1. In NetBackup 6.5.2 this
message is very common and could occur hundreds of times per minute. This
message should really appear only at debug level 5. This issue will cause
the log files to grow very rapidly.
Workaround:
To avoid this issue, set the DebugLevel to 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1261953
Description:
A change has been made to the Policy Execution Manager to log the Locale
setting on startup to debug Internationalization (I18N) issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1260960
Description:
Job Manager performed stream discovery (calling bpmount on the client)
without checking preprocess interval. Then, when it attempted to process
the discovery data from bpmount, it checked the preprocess interval and
decided no discovery was needed; thus, the bpmount output was not used to
create the stream alternate (alt) file. End result was the file list
from the policy was used by bpfis to create the snapshot instead of the
streams file that caused it to expand the wild card to 70 entries. Since
the file list did not start with a NEW_STREAM, each entry was considered
an separate stream.
--------------------------------------------------------------------------------
Etrack Incident = ET1264708
Description:
Two variables in sfr.h were changed to 64-bit. When these two variables
were something other than 64-bit, FlashBackup Windows restores would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1265914
Description:
Manual configuration of an ACS robot would fail when adding more than one
library per API host.
--------------------------------------------------------------------------------
Etrack Incident = ET1263185
Description:
There were instances where the parent place holder image had zero for the
stream number instead of -1. The backup and restore user interface would
then display these place holder images as real images to restore from when
in fact they were not real images because the image attribute was 0 and
not 203 (the place holder image).
--------------------------------------------------------------------------------
Etrack Incident = ET1266636
Description:
After a successful import and format of IBM6000 LUNs, taking them offline
caused a failure with a provider-specific error.
Workaround:
If you encounter this error, ensure that the "hostname" command on Solaris
and the host name that is registered with the IBMTS array are an exact
match. If the FQDN name is specified, then both of the names MUST be FQDN.
--------------------------------------------------------------------------------
Etrack Incident = ET1266832
Description:
A change was made to the NetBackup Access Control authorization CLI to
upgrade the authorization information to support the Key Management
Services.
--------------------------------------------------------------------------------
Etrack Incident = ET1267444
Description:
A change was made to address an NBSL core dump issue that would occur when
job logs were fetched from NOM user interface and when the backuptrace in
NetBackup server command was not working.
--------------------------------------------------------------------------------
Etrack Incident = ET1268822
Description:
The NetBackup Policy Execution Manager (nbpem) would core dump under a
heavy load.
Workaround:
If you encounter this issue, change the default in VxUL of
MaxLogFileSizeKB to 51200 as shown below.
vxlogcfg -a -p 51216 -o default -s MaxLogFileSizeKB=51200
--------------------------------------------------------------------------------
Etrack Incident = ET1269897
Description:
A change was made to correct a potential nbemm core dump issue that could
occur while shutting down the services on Windows x64 Master server. This
issue was not present in NetBackup 6.5GA or 6.5.1. However, it was
determined that this issue could have occurred on a very busy system.
--------------------------------------------------------------------------------
Etrack Incident = ET1270380
Description:
Oracle scheduled backups would run before they were due.
--------------------------------------------------------------------------------
Etrack Incident = ET1137172
Associated Primary Etrack = ET1119164
Titan cases: 220-105-447
Description:
Stripping (-s) HP-UX binaries caused supportability problems.
--------------------------------------------------------------------------------
========
NB_6.5.1
========
Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
--------------------------------------------------------------------------------
Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
--------------------------------------------------------------------------------
Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
--------------------------------------------------------------------------------
Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
--------------------------------------------------------------------------------
Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
--------------------------------------------------------------------------------
Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops/<username>/jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
--------------------------------------------------------------------------------
Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1100839
Associated Primary Etrack = ET1052610
Titan cases: 311-480-661
Description:
On HP-UX IA64, restores of large sparse files (4 gigs+) would fail
to correctly restore the file holes that were present.
Additional Notes:
Running ls -ls would show that the restored files occupy fewer
blocks than the original. The checksum of the file would also be
different, simply because the file holes would be absent.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1100881
Associated Primary Etrack = ET1086608
Titan cases: 240-597-110
Description:
On AIX, a common Internet file system (CIFS) was backed up under
the local drives directive, when it was actually a remote drive.
Workaround:
To avoid this issue, create an exclude entry for drives that are
CIFS if they are not wanted in the backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1102639
Description:
A restore of a SAN client would potentially hang. The bptm processes
on the server would complete, but the bpbkar process on the client
would remain active.
Workaround:
To resolve this issue, on the media server, create the following
file:
/usr/openv/netbackup/WAIT_TO_CLOSE
and enter a value in the file for the number of seconds for bptm
to wait prior to terminating to allow the client to read all of
the data. A value of 60 should be sufficient.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete -drive -asciiname <asciidrvname>
--------------------------------------------------------------------------------
Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
--------------------------------------------------------------------------------
Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1102710
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
On servers with multiple NICs, it was possible the second NIC
would be set as the EMM server name.
Workaround:
To avoid this issue, edit the files that name the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109757
Description:
Backups would fail on HP-UX 11.31 RISC systems, and a core file
from bpnbat_helper would also be left behind.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1073905
Associated Primary Etrack = ET1073903
Description:
Sybase was generating world-writable files. Changes from Sybase
have been added that resolve this security flaw by preventing ASA
from writing world-writable files.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1119910
Description:
A library used for SCSI persistent reservation was not being
linked to the library that provided some support functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1123618
Description:
A disk online operation would fail if a NetBackup 6.5.1 disk was
formatted using an oder version of NetBackup such as NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET861231
Description:
Added a fix to correct an ENODEV issue that occurred on HP-UX IA64
while importing a Snapshot.
--------------------------------------------------------------------------------
Etrack Incident = ET1062790
Titan cases: 290-791-634
Description:
bpps would cause a Segmentation Fault (FLTBOUNDS) if the UID did
not exist in S10 global zone. This issue occurred only on
Solaris systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1130915 ET1131223
Description:
On a Solaris platform, some backup jobs would fail while
mounting a resource.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1137782
Associated Primary Etrack = ET1131135
Titan cases: 230-431-828
Description:
Unable to connect to the NetBackup Service Layer Service on a
particular host after selecting Media and Device Manager > Media.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139982
Description:
If one host (host A) was holding the reservation and the other
host (host B) tried to release it, when host A executed a
"nbshareddsik release" command, it would return an error stating
that the reservation was not released. However, if the command
was run a second time, the reservation would be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1117736
Description:
Changes have been made to correct a core file that was generated
because of a login failure. This random failure was seen using the
NetBackup-Java Administration Console and it did not affect Windows
platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1149164
Description:
Attempting to format multiple UDID's using the
"nbsharedisk format" command failed with the following error.
"Generic error for format failure at VM"
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
"/etc/nsswitch.conf":
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1151172
Description:
A raw SNC Oracle backup failed with an fopen () error. The owner and
group ID of the primary resource, after the backup/snapshot, would get
reverted back to superuser. Similarly, the alternate resource that
resulted out of the snapshot did not have the similar owner and group
ID as that of the primary one.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1161183
Associated Primary Etrack = ET1137130
Titan cases: 290-857-049
Description:
There is a problem with the NetBackup upgrade process when upgrading
(from NetBackup 5.x to NetBackup 6.5) in a NetBackup cluster
environment that results in the EMM database being created in
/usr/openv, rather than on the shared disk.
Workaround:
To determine if this issue affects you, refer to the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293034
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
--------------------------------------------------------------------------------
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Legacy ID
314586
Article URL http://www.symantec.com/docs/TECH65283
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