When performing a redirect restore of a VMware guest OS, specified network may not be attached to the guest

Article:TECH65495

Created: 2008-01-25

Updated: 2012-03-21

Article URL http://www.symantec.com/docs/TECH65495

Article Type
Technical Solution

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Problem

When performing a redirect restore of a VMware guest OS, specified network may not be attached to the guest

Solution

When performing a redirect restore of a VMware guest OS, specified network may not be attached to the guest. This issue would occur when selecting the first item in the network list. (Figure 1)

If the "None" item which is not the first item (the second item in Figure 1) is selected for a restore job, the restore job would fail with "0xe0009568 - The restore job has failed. A network that is specified in the restore job is not available on the computer to which you want to restore. Run the job again as a redirected restore."

Figure 1

RESOLUTION

This issue has been resolved in Backup Exec for Windows Servers version 12.5 with HotFix 329867. See related documents.

Supplemental Materials

Source	ETrack
Value	1461538
Description	AVVI redirect restore does not attach a NIC to the guest

Source	Error Code
Value	0xe0009568
Description	The restore job has failed. A network that is specified in the restore job is not available on the computer to which you want to restore. Run the job again as a redirected restore.

Source	UMI
Value	V-79-57344-38248
Description	The restore job has failed. A network that is specified in the restore job is not available on the computer to which you want to restore. Run the job again as a redirected restore.