How to extract BLOB data from an EMC Centera Clip when requested by Enterprise Vault Support
| Article:TECH65517 | | | Created: 2008-01-25 | | | Updated: 2011-07-19 | | | Article URL http://www.symantec.com/docs/TECH65517 |
Problem
How to extract BLOB data from an EMC Centera Clip when requested by Enterprise Vault Support
Solution
In certain scenarios, it may be requested that the raw BLOB data be retrieved from an EMC Centera in order for further investigation to continue.
Below are the following steps required to retrieve the BLOB information from a Centera.
1. Download Java Runtime Environment (JRE) 6.0 here:
http://www.oracle.com/technetwork/java/javase/downloads/jre-6u26-download-400751.html
2. Register to EMC and download JCAS Script 3.2 here:
https://community.emc.com/docs/DOC-2456
3. Install the Java Runtime Environment on your Enterprise Vault Server (please note that this requires a restart)
4. Extract the JCASScript to a location such as C:\JCAS
5. Open a command prompt and browse to the C:\JCAS directory
6. Type "java -jar jcasscript.jar" to start the JCAS Script shell
7. Obtain the IP Address of a primary Centera from the properties of the Vault Store Partition with in the Vault Admin Console
Below are the following steps required to retrieve the BLOB information from a Centera.
1. Download Java Runtime Environment (JRE) 6.0 here:
http://www.oracle.com/technetwork/java/javase/downloads/jre-6u26-download-400751.html
2. Register to EMC and download JCAS Script 3.2 here:
https://community.emc.com/docs/DOC-2456
3. Install the Java Runtime Environment on your Enterprise Vault Server (please note that this requires a restart)
4. Extract the JCASScript to a location such as C:\JCAS
5. Open a command prompt and browse to the C:\JCAS directory
6. Type "java -jar jcasscript.jar" to start the JCAS Script shell
7. Obtain the IP Address of a primary Centera from the properties of the Vault Store Partition with in the Vault Admin Console
All of the commands have abbreviations that can be used. Below are some of the commands used in this article:
poolOpen - po – establishes a connection to the Centera
clipOpen - co - requests to open a specified C-Clip
clipBlobSave - cbs - requests to save the associated blob files related to the C-Clip.
8. Type "PO <ip address>" to open the Centera Pool.
Note: If the Centera Pool requires a PEA file for authentication/access, the path to the applicable PEA file must be specified during the poolopen (PO) request.
Ex. poolopen 10.2.111.123?c:\emc\ev-pool.pea
9. Type "CO <clipID>" to open the Centera CLIP (for instance 'CO BIRJJ21E6Q59Ee01OPMG9PHUADFG413MTLMPH70VCURV8DM6J06H')
10. Type "CBS <clipID>" to save the BLOB data (for instance 'CBS BIRJJ21E6Q59Ee01OPMG9PHUADFG413MTLMPH70VCURV8DM6J06H')
11. This will then save out all the blobs in to the C:\JCAS\ directory and the files will be <clipID>.Blob1 in sequential order
12. Once the ClipBlobSave (CBS) has completed, the Clip will be closed
13. Type "CRR <clipID> C:\JCAS\<clipID>.xml" to save the Clip Descriptor File to an XML file
14. Type "Exit" and press Enter to quit out of the JCAS utility
15. Zip all of the BLOB information and the relevant XML file and send to the Enterprise Vault Support Engineer
9. Type "CO <clipID>" to open the Centera CLIP (for instance 'CO BIRJJ21E6Q59Ee01OPMG9PHUADFG413MTLMPH70VCURV8DM6J06H')
10. Type "CBS <clipID>" to save the BLOB data (for instance 'CBS BIRJJ21E6Q59Ee01OPMG9PHUADFG413MTLMPH70VCURV8DM6J06H')
11. This will then save out all the blobs in to the C:\JCAS\ directory and the files will be <clipID>.Blob1 in sequential order
12. Once the ClipBlobSave (CBS) has completed, the Clip will be closed
13. Type "CRR <clipID> C:\JCAS\<clipID>.xml" to save the Clip Descriptor File to an XML file
14. Type "Exit" and press Enter to quit out of the JCAS utility
15. Zip all of the BLOB information and the relevant XML file and send to the Enterprise Vault Support Engineer
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Legacy ID
315392
Article URL http://www.symantec.com/docs/TECH65517
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