Restore of Exchange 2007 Mailbox Database to a Recovery Storage Group fails with error - 0xe000ff00

Article:TECH65681  |  Created: 2008-01-03  |  Updated: 2013-11-12  |  Article URL http://www.symantec.com/docs/TECH65681
Article Type
Technical Solution

Product(s)

Issue



Restore of Exchange 2007 Mailbox Database to a Recovery Storage Group fails with the following error


Error



0xe000ff00 - Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured.

Unable to restore the selected Microsoft Exchange databases because one or more of the storage group's databases are mounted.

V-79-57344-65217- An error occurred while completing the operation on \\ServerName\Microsoft Information Store\SG.

A failure occurred performing the post-restore operation.


Cause



The restore job properties are not configured to redirect to Exchange 2007 Recovery Storage Group and hence the Backup Exec tries to restore to the database in original Storage Group which is mounted. 

Solution



This issue will occur even after the mailbox database has been added to the RSG and is dismounted and set to be overwritten by the restore.
Select the option "Redirect to Recovery Storage Group(RSG)" in Microsoft Exchange Redirection Tab (Figure 2).
Figure 2.

Supplemental Materials

SourceUMI
ValueV-79-57344-65280
Description

0xe000ff00 - Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured.


SourceUMI
ValueV-79-57344-65217
Description

A failure occurred performing the post-restore operation.


SourceError Code
Value0xe000ff00
Description

Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured.



Legacy ID



315637


Article URL http://www.symantec.com/docs/TECH65681


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