GENERAL ERROR: intermittent status 47 and 23 in image cleanup jobs

Article:TECH65705  |  Created: 2008-01-03  |  Updated: 2013-04-25  |  Article URL http://www.symantec.com/docs/TECH65705
Article Type
Technical Solution

Product(s)

Environment

Issue



Status code: 23
Status code: 47


Solution



GENERAL ERROR:  Intermittent status 47 and 23 image cleanup jobs

ERROR CODE/MESSAGE:  
An example of the error as seen in the job details:
12/2/2008 11:39:52 AM - Info bpdbm(pid=908) deleted 1 expired records, compressed 0, tir removed 0, deleted 0 expired copies
host is unreachable(47)

The relating error in the bpdbm log:
11:39:52.165 [908.4940] <2> clean_stream: server
11:39:52.165 [908.4940] <2> IsCatalogCleanupTerminated: Terminated = 0
11:39:52.165 [908.4940] <4> delete_expired_backups: deleted 1 expired records, compressed 0, tir removed 0, deleted 0 expired copies
11:39:52.165 [908.4940] <2> db_error_add_to_file: dberrorq.c:midnite = 1228204800
11:39:52.165 [908.4940] <2> IsCatalogCleanupTerminated: Terminated = 0
11:39:52.352 [908.4940] <16> delete_expired_backups: OVsystem(C:\Program Files\Veritas\NetBackup\bin\admincmd\nbdelete.exe -allvolumes -jobid 13509) failed (47)


SOLUTION/WORKAROUND:
- If the error is due to a media server which is temporarily unavailable, try the operation at a later time when the network resolution is functioning properly.  

- If this is due to an improperly decommissioned media server, review the related documents for details for resolution.

 

 

 



Legacy ID



315686


Article URL http://www.symantec.com/docs/TECH65705


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