GENERAL ERROR: Image Cleanup are completing with Status 47 Host Unreachable.

Article:TECH66237  |  Created: 2008-01-22  |  Updated: 2013-04-25  |  Article URL http://www.symantec.com/docs/TECH66237
Article Type
Technical Solution

Product(s)

Environment

Problem



Status code: 47


Solution



GENERAL ERROR: Image Cleanup are completing with Status 47 Host Unreachable.

ERROR CODE/MESSAGE:
Status 1 - the requested operation was partially successful
Fragments were not removed. Server <NAME> is not available (228)
Error nbdelete(pid=3020) Fragments were not removed. Server is invalid (37)

ENVIRONMENT/CONDITIONS:
This will occur if a media server was removed from a NetBackup environment without following the decommissioning procedure. NetBackup will not be able to communicate with the media server to expire the images from the environment.

EVIDENCE:
Detail Status of an image cleanup:
12/11/2008 1:44:43 AM - Info nbdelete(pid=3020) deleting expired images. Media Server: Media: S:\AL751SU1Full
12/11/2008 1:44:43 AM - Error nbdelete(pid=3020) Fragments were not removed. Server is invalid (37 )
12/11/2008 1:44:43 AM - Info nbdelete(pid=3020) deleting expired images. Media Server: Media: S:\AL751SU1Inc
12/11/2008 1:44:43 AM - Error nbdelete(pid=3020) Fragments were not removed. Server is invalid (37 )
the requested operation was partially successful(1)

OR:
12/10/2008 1:42:37 PM - Info bpdbm(pid=4152) deleted 1 expired records, compressed 0, tir removed 0, deleted 0 expired copies
host is unreachable(47)

SOLUTION/WORKAROUND:

To resolve this issue run the following command:

nbdelete -allvolumes -force

Located:
UNIX: /usr/openv/netbackup/bin/admincmd/
Windows: <INSTALL PATH>\netbackup\bin\admincmd


Verify that the image no longer exists in the NetBackup Database.

If the above command does not resolve the issue, contact NetBackup support to assist with creation of an SQL script to remove the left over information from the EMM database.



 



Legacy ID



316803


Article URL http://www.symantec.com/docs/TECH66237


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