Hardware Fault Errors may occur when performing operations with a tape device.

Article:TECH66286  |  Created: 2008-01-24  |  Updated: 2012-01-23  |  Article URL http://www.symantec.com/docs/TECH66286
Article Type
Technical Solution

Product(s)

Issue



Hardware Fault Errors may occur when performing operations with a tape device.


Error



0xe00084ed-Critical - The tape drive has a hardware fault or Warning - The memory in the tape cartridge has failed, which reduces performance.


Solution




Do not use the tape cartridge for further backup operations.  Only use the tape media which is supported/recommended by the manufacturer of the tape drive. Try using a different tape and if the issue persists, open a support case with the hardware manufacturer & review/perform the steps in the following document:
 

How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec for Windows Servers

www.symantec.com/docs/TECH24414

Supplemental Materials

SourceUMI
ValueV-276-16384-0000
Description

0xe00084ed-Critical - The tape drive has a hardware fault.


SourceError Code
Value0xe00084ed
Description

  Critical - The tape drive has a hardware fault.



Legacy ID



316878


Article URL http://www.symantec.com/docs/TECH66286


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