The warning message "Are you sure you want to navigate away from this page?" is displayed when trying to reopen the Backup Exec Infrastructure Manager (BEIM) Plug-in install window, if it has been closed previously using the Close (X) button

Article:TECH66597  |  Created: 2009-01-09  |  Updated: 2010-01-06  |  Article URL http://www.symantec.com/docs/TECH66597
Article Type
Technical Solution


Environment

Issue



The warning message "Are you sure you want to navigate away from this page?" is displayed when trying to reopen the Backup Exec Infrastructure Manager (BEIM) Plug-in install window, if it has been closed previously using the Close (X) button

Error



Are you sure you want to navigate away from this page?
You will lose the unsaved changes you have made.
Press OK to continue, or Cancel to stay on the current page.

Solution



The above warning message is generated when trying to reopen the "Install the Backup Exec Infrastructure Manager Plug-in" window from the BEIM console after being closed previously.

Cause:
This issue occurs if the BEIM plug-in install window was closed using the Close (X) button before clicking either on "Save" or "Cancel" after making changes.

Solution:
Click "Cancel" or "Save" before closing the Window with the Close (X) button.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see  www.symantec.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials

SourceETrack
Value1436788
DescriptionIf you close the BEIM Plugin install windows (without saving) it reacts strange when opened again

Legacy ID



317337


Article URL http://www.symantec.com/docs/TECH66597


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