How to add additional Enterprise Vault Sites into Discovery Accelerator customer scope

Article:TECH66663  |  Created: 2009-01-12  |  Updated: 2011-04-28  |  Article URL http://www.symantec.com/docs/TECH66663
Article Type
Technical Solution

Product(s)

Environment

Issue



How to add additional Enterprise Vault Sites into Discovery Accelerator customer scope


Solution



When using the same EnterpriseVaultDirectory database, the different Enterprise Vault Sites will be listed in the Discovery Accelerator (DA) Archives automatically.  When the Enterprise Vault Sites use different EnterpriseVaultDirectory databases, the alias for each Enterprise Vault (EV) server running the EV Directory service must be entered into the Directory DNS Alias field of the customer properties page in order for the Enterprise Vault Site to be visible.
 
Multiple Directory DNS entries became available on version 7 and higher.
 

 
SOLUTION:
 
1. Log into the Discovery Accelerator EVBAADMIN webpage (http://<DA_Server>/evbaamin).
 
2. In left task pane, right click the customer where the issue exists and choose Properties.
 
3. For the Directory DNS Alias enter the name of the additional Enterprise Vault Site alias.
 
4. Restart the Enterprise Vault Accelerator Manager service on the Discovery Accelerator server.
 
5. Relaunch the customer webpage. Under Application Administration, click Archives to verify they are now available.
 

 


Legacy ID



317430


Article URL http://www.symantec.com/docs/TECH66663


Terms of use for this information are found in Legal Notices