How to get updates for Backup Exec - Service Pack, Hotfix, Patches and Device Drivers

Article:TECH66724  |  Created: 2009-01-14  |  Updated: 2015-04-06  |  Article URL http://www.symantec.com/docs/TECH66724
Article Type
Technical Solution

Product(s)

Subject

Issue



How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.


Solution



Please run Live Update to apply the current Service Pack (SP) to a Backup Exec Server (formerly known as a Media Server)
Once the update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.

Updates are released periodically. The Service Pack is a roll up of all prior Service Packs, Patches, or HotFixes. After a new update is released it is available for manual download using the links below. The update is normally added to Live Update approximately two weeks after its release. The previous updates for that Backup Exec version are removed from Live Update.

If a Patch released after the current Service Pack is needed to resolve an issue, it can be manually downloaded and applied from the links below. The next Service Pack will include all Patches up to the date of the Service Pack.


Note:

  • Windows Small Business Server (SBS) version downloads listed as SBS.
  • Drivers for BE 12.0 and higher are included in HF/SP updates


Useful links:

Looking to try out Backup Exec? Access the current version at TrialWare.
This is the same download as FileConnect. Entering a License Key will active the product.

 

Click on a Backup Exec version:

 

 Backup Exec 15 

Install

Released 2015-04-06.

The Updated BE 15 Installer can be accessed at:
http://FileConnect.Symantec.com/
 

Latest Service Pack

None

Post SP Hotfixes 

None

 

Backup Exec 2014

Install

Released 2014-06-02.

The Updated BE 2014 Installer can be accessed at:
http://FileConnect.Symantec.com/
 

Latest Service Pack

BE 2014 SP2 - Released 2014-12-15 
http://www.symantec.com/docs/TECH225093

Post SP2 Hotfixes 

HF 227745 - Released 2015-02-11
http://www.symantec.com/docs/TECH227745  

 

Backup Exec 2012

Install

The Updated BE 2012 Installer can be accessed at:
http://FileConnect.Symantec.com/
 

Latest Service Pack

BE 2012 SP4 - Released 2014-03-13 -
http://www.symantec.com/docs/TECH212772

Post SP4 Hotfixes 

Released 2014-04-03 -
http://www.symantec.com/docs/TECH215906

Released 2014-04-28 -
http://www.symantec.com/docs/TECH216746

Released 2014-05-27 -
http://www.symantec.com/docs/TECH217347  * Hotfix 217347 is a cumulative hotfix and contains new fixes in addition to the fixes in Hotfix 215906 and 216746.

 

Backup Exec 2010 R3

Install

The Updated BE 2010 R3 Installer can be accessed at:
http://FileConnect.Symantec.com/
 

Latest Service Pack

Backup Exec 2010 R3 SP4 - Released 2014-01-27 -
http://www.symantec.com/docs/TECH208828

Post SP4 Hotfixes 

Released 2014-04-03 -
http://www.symantec.com/docs/TECH212812

 

Backup Exec 2010 R2

  Note: To be on the current version of BE 2010, Upgrade to BE 2010 R3

Install

The Updated BE 2010 R2 Installer can be accessed at:
http://FileConnect.Symantec.com/ 

However, for new installs use the 2010 R3 installer or a newer Version of BE
 

Latest Service Pack

BE 2010 R2 SP1 -
http://www.symantec.com/docs/TECH143670

Post SP1 Hotfixes 

http://www.symantec.com/docs/TECH150096  - in Live Update
http://www.symantec.com/docs/TECH144101  - in Live Update
http://www.symantec.com/docs/TECH148347  - in Live Update
http://www.symantec.com/docs/TECH153090  - in Live Update
http://www.symantec.com/docs/TECH147674  - in Live Update
http://www.symantec.com/docs/TECH155520  - in Live Update
http://www.symantec.com/docs/TECH154003  - in Live Update
http://www.symantec.com/docs/TECH159293  - in Live Update
http://www.symantec.com/docs/TECH162839  - in Live Update
http://www.symantec.com/docs/TECH164733  - in Live Update

 

Backup Exec 2010

  Note: To be on the current version of BE 2010, Upgrade to BE 2010 R3

Install

The Updated BE 2010 (R1) Installer can be accessed at:
http://FileConnect.Symantec.com/ 

However, for new installs use the 2010 R3 installer or a newer Version of BE

Latest Service Pack

BE 2010 SP1 -
www.symantec.com/docs/TECH136199

Post SP1 Hotfixes

http://www.symantec.com/docs/TECH138449  - in Live Update
http://www.symantec.com/docs/TECH153396  - in Live Update
http://www.symantec.com/docs/TECH141624  - in Live Update
http://www.symantec.com/docs/TECH138851  - in Live Update
http://www.symantec.com/docs/TECH138747  - in Live Update
http://www.symantec.com/docs/TECH141686  - in Live Update
http://www.symantec.com/docs/TECH162860  - in Live Update

 

Backup Exec 12.5

Install

The Updated BE 12.5 Installer can be accessed at:
http://FileConnect.Symantec.com/ 

BE 12.5 Installer -
https://www4.symantec.com/Vrt/offer?a_id=51792

BE 12.5 SBS Installer - 
https://www4.symantec.com/Vrt/offer?a_id=51794

Latest Service Pack

BE 12.5 SP4  2010-06-07 -
http://www.symantec.com/docs/TECH135716

Post SP4 Hotfixes 

http://www.symantec.com/docs/TECH135955 - in Live Update
http://www.symantec.com/docs/TECH138208 - in Live Update
http://www.symantec.com/docs/TECH136430 - in Live Update
http://www.symantec.com/docs/TECH141389 - in Live Update
http://www.symantec.com/docs/TECH142707 - in Live Update
http://www.symantec.com/docs/TECH139590 - in Live Update
http://www.symantec.com/docs/TECH153394 - in Live Update
http://www.symantec.com/docs/TECH153395 - in Live Update
http://www.symantec.com/docs/TECH160050 - in Live Update
http://www.symantec.com/docs/TECH157584 - in Live Update
http://www.symantec.com/docs/TECH169741 - in Live Update

 

Backup Exec 12.0

Install

The Updated BE 12.0 Installer can be accessed at:
http://FileConnect.Symantec.com/

BE 12.0 Installer -
https://www4.symantec.com/Vrt/offer?a_id=69753

Latest Service Pack

BE 12.0  SP5 - 2010-06-22  -
http://www.symantec.com/docs/TECH136143

Post SP5 Hotfixes 

http://www.symantec.com/docs/TECH138520  - in Live Update
http://www.symantec.com/docs/TECH141388  - in Live Update
http://www.symantec.com/docs/TECH155482  - in Live Update

 

Backup Exec 11.0 revision 7170

Install

The Updated BE 11.0 revision 7170 Installer can be accessed at:
http://FileConnect.Symantec.com/

BE 11 7170 Installer -
https://www4.symantec.com/Vrt/offer?a_id=30140

BE 11 7170 SBS Installer - 
https://www4.symantec.com/Vrt/offer?a_id=30403

Latest Service Pack

BE 11 7170  SP5 - 
http://www.symantec.com/docs/TECH126846

Post SP5 Hotfixes 

http://www.symantec.com/docs/TECH129663  - in Live Update

Drivers

BE 11 7170 Drivers - 32bit -
http://www.symantec.com/docs/TECH57871    

BE 11 7170 Drivers - 64bit -
http://www.symantec.com/docs/TECH57870

 

Backup Exec 11.0 revision 6235

  Note: To be on the current version of BE 11.0, Upgrade to 11.0 revision 7170

Install

The Updated BE 11.0 revision 6235 Installer can be accessed at:
http://FileConnect.Symantec.com/ 

However, for new installs use the 11.0 revision 7170 installer or a newer Version of BE
 

Latest Service Pack

BE 11 6235 SP3 -
http://www.symantec.com/docs/TECH59745

Post SP3 Hotfixes 

None

Drivers

BE 11 6235 Drivers - 32bit -
http://www.symantec.com/docs/TECH52027   

BE 11 6235 Drivers - 64bit -
http://www.symantec.com/docs/TECH52026

 

 




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317534


Article URL http://www.symantec.com/docs/TECH66724


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