How to get updates for Backup Exec - Service Pack, Hotfix, and Device Driver updates
| Article:TECH66724 | | | Created: 2009-01-14 | | | Updated: 2013-04-30 | | | Article URL http://www.symantec.com/docs/TECH66724 |
Problem
How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.
Solution
For Backup Exec 11 and higher, please run Live Update to apply updates to Backup Exec Media Servers.
Run Live Update the 1st time to apply the latest Service Pack (SP)
Then Run Live Update a 2nd time to get the latest Hot Fix (HF) updates since the SP.
Once the updates are applied to the Backup Exec Media Server, the Remote Agents will need to be redeployed so that they receive the updates.
For direct downloads, or Backup Exec 9x and 10x, you can search the Support Site or use the Backup Exec Download site:
http://www.symantec.com/business/support/index?page=content&key=15047&channel=TECHNICAL_SOLUTION&basecat=DOWNLOADS
Windows Small Business Server (SBS) version downloads listed as SBS.
Drivers for BE 12.0 and higher are included in HF/SP updates by LiveUpdate.
Useful links:
BE 2012
Install:
BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704
Last Service Pack -
BE 2012 SP1 - http://www.symantec.com/docs/TECH186717
Post SP1 Hotfixes
http://www.symantec.com/docs/TECH189571
http://www.symantec.com/docs/TECH180964
http://www.symantec.com/docs/TECH194470
http://www.symantec.com/docs/TECH199866
http://www.symantec.com/docs/TECH200433
http://www.symantec.com/docs/TECH201596 - This supersedes 199190
http://www.symantec.com/docs/TECH203574 - Manual download only. Not in Live Update.
BE 2010 R3
Install:
BE 2010 R3 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 R3 SP2 - http://www.symantec.com/docs/TECH178798
Post SP2 Hotfixes
http://www.symantec.com/docs/TECH180429
http://www.symantec.com/docs/TECH176937
http://www.symantec.com/docs/TECH191248
http://www.symantec.com/docs/TECH194471
http://www.symantec.com/docs/TECH195395
http://www.symantec.com/docs/TECH202063 - Manual download only. Not in Live Update.
BE 2010 R2
**Upgrade to BE 2010 R3
Install
BE 2010 R2 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.4164_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 R2 SP1 - http://www.symantec.com/docs/TECH143670
BE 2010
**Upgrade to BE 2010 R3
Install
BE 2010 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.2896_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 SP1 - www.symantec.com/docs/TECH136199
BE 12.5
Install
BE 12.5 Installer - https://www4.symantec.com/Vrt/offer?a_id=51792
BE 12.5 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=51794
Last Service Pack
BE 12.5 SP4 2010-06-07 - http://www.symantec.com/docs/TECH135716
BE 12.0
Install
BE 12.0 Installer - https://www4.symantec.com/Vrt/offer?a_id=69753
Last Service Pack
BE 12.0 SP5 - 2010-06-22 - http://www.symantec.com/docs/TECH136143
BE 11.0 7170
Install
BE 11 7170 Installer - https://www4.symantec.com/Vrt/offer?a_id=30140
BE 11 7170 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=30403
Last Service Pack
BE 11 7170 SP5 - http://www.symantec.com/docs/TECH126846
Drivers
BE 11 7170 Drivers - 32bit - http://www.symantec.com/docs/TECH57871
BE 11 7170 Drivers - 64bit - http://www.symantec.com/docs/TECH57870
BE 11.0 6235
**Upgrade to 11.0.7170
Last Service Pack
BE 11 6235 SP3 - http://www.symantec.com/docs/TECH59745
Drivers
BE 11 6235 Drivers - 32bit - http://www.symantec.com/docs/TECH52027
BE 11 6235 Drivers - 64bit - http://www.symantec.com/docs/TECH52026
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Legacy ID
317534
Article URL http://www.symantec.com/docs/TECH66724
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