How to get updates for Backup Exec - Service Pack, Hotfix, and Device Driver updates
| Article:TECH66724 | | | Created: 2009-01-14 | | | Updated: 2013-05-21 | | | Article URL http://www.symantec.com/docs/TECH66724 |
Problem
How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.
Solution
Please run Live Update to apply the current Service Pack (SP) to a Backup Exec Server.
Once the update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.
Patches are released periodically. The Service Pack is a roll up of all prior Patches / HotFixes (HF). If a Patch released after the current Service Pack is needed to resolve an issue, it can be manually downloaded and applied from the links below. The next Service Pack will include all Patches up to the date of the Service Pack.
Windows Small Business Server (SBS) version downloads listed as SBS.
Drivers for BE 12.0 and higher are included in HF/SP updates.
Useful links:
BE 2012
Install:
BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704
Last Service Pack -
BE 2012 SP1 - http://www.symantec.com/docs/TECH186717
Post SP1 Hotfixes - Manual Download
http://www.symantec.com/docs/TECH189571 - in Live Update
http://www.symantec.com/docs/TECH180964 - in Live Update
http://www.symantec.com/docs/TECH194470 - in Live Update
http://www.symantec.com/docs/TECH199866 - in Live Update
http://www.symantec.com/docs/TECH200433 - in Live Update
http://www.symantec.com/docs/TECH201596 - in Live Update - This supersedes 199190
http://www.symantec.com/docs/TECH203574
http://www.symantec.com/docs/TECH205111
BE 2010 R3
Install:
BE 2010 R3 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 R3 SP2 - http://www.symantec.com/docs/TECH178798
Post SP2 Hotfixes - Manual Download
http://www.symantec.com/docs/TECH180429 - in Live Update
http://www.symantec.com/docs/TECH176937 - in Live Update
http://www.symantec.com/docs/TECH191248 - in Live Update
http://www.symantec.com/docs/TECH194471 - in Live Update
http://www.symantec.com/docs/TECH195395 - in Live Update
http://www.symantec.com/docs/TECH202063
BE 2010 R2
**To be on the current vesion of BE 2010, Upgrade to BE 2010 R3
Install
BE 2010 R2 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.4164_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 R2 SP1 - http://www.symantec.com/docs/TECH143670
Post SP1 Hotfixes
http://www.symantec.com/docs/TECH150096 - in Live Update
http://www.symantec.com/docs/TECH144101 - in Live Update
http://www.symantec.com/docs/TECH148347 - in Live Update
http://www.symantec.com/docs/TECH153090 - in Live Update
http://www.symantec.com/docs/TECH147674 - in Live Update
http://www.symantec.com/docs/TECH155520 - in Live Update
http://www.symantec.com/docs/TECH154003 - in Live Update
http://www.symantec.com/docs/TECH159293 - in Live Update
http://www.symantec.com/docs/TECH162839 - in Live Update
http://www.symantec.com/docs/TECH164733 - in Live Update
BE 2010
**To be on the current vesion of BE 2010, Upgrade to BE 2010 R3
Install
BE 2010 Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.2896_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)
Last Service Pack
BE 2010 SP1 - www.symantec.com/docs/TECH136199
Post SP1 Hotfixes
http://www.symantec.com/docs/TECH138449 - in Live Update
http://www.symantec.com/docs/TECH153396 - in Live Update
http://www.symantec.com/docs/TECH354875 - in Live Update
http://www.symantec.com/docs/TECH354913 - in Live Update
http://www.symantec.com/docs/TECH358409 - in Live Update
http://www.symantec.com/docs/TECH141686 - in Live Update
http://www.symantec.com/docs/TECH162860 - in Live Update
BE 12.5
Install
BE 12.5 Installer - https://www4.symantec.com/Vrt/offer?a_id=51792
BE 12.5 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=51794
Last Service Pack
BE 12.5 SP4 2010-06-07 - http://www.symantec.com/docs/TECH135716
Post SP4 Hotfixes
http://www.symantec.com/docs/TECH355944 - in Live Update
http://www.symantec.com/docs/TECH357378 - in Live Update
http://www.symantec.com/docs/TECH355337 - in Live Update
http://www.symantec.com/docs/TECH141389 - in Live Update
http://www.symantec.com/docs/TECH142707 - in Live Update
http://www.symantec.com/docs/TECH358478 - in Live Update
http://www.symantec.com/docs/TECH153394 - in Live Update
http://www.symantec.com/docs/TECH153395 - in Live Update
http://www.symantec.com/docs/TECH160050 - in Live Update
http://www.symantec.com/docs/TECH157584 - in Live Update
http://www.symantec.com/docs/TECH169741 - in Live Update
BE 12.0
Install
BE 12.0 Installer - https://www4.symantec.com/Vrt/offer?a_id=69753
Last Service Pack
BE 12.0 SP5 - 2010-06-22 - http://www.symantec.com/docs/TECH136143
Post SP5 Hotfixes
http://www.symantec.com/docs/TECH358179 - in Live Update
http://www.symantec.com/docs/TECH141388 - in Live Update
http://www.symantec.com/docs/TECH155482 - in Live Update
BE 11.0 7170
Install
BE 11 7170 Installer - https://www4.symantec.com/Vrt/offer?a_id=30140
BE 11 7170 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=30403
Last Service Pack
BE 11 7170 SP5 - http://www.symantec.com/docs/TECH126846
Post SP5 Hotfixes
http://www.symantec.com/docs/TECH129663 - in Live Update
Drivers
BE 11 7170 Drivers - 32bit - http://www.symantec.com/docs/TECH57871
BE 11 7170 Drivers - 64bit - http://www.symantec.com/docs/TECH57870
BE 11.0 6235
**To be on the current vesion of BE 11.0, Upgrade to 11.0.7170
Last Service Pack
BE 11 6235 SP3 - http://www.symantec.com/docs/TECH59745
Drivers
BE 11 6235 Drivers - 32bit - http://www.symantec.com/docs/TECH52027
BE 11 6235 Drivers - 64bit - http://www.symantec.com/docs/TECH52026
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Legacy ID
317534
Article URL http://www.symantec.com/docs/TECH66724
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