How to get updates for Backup Exec - Service Pack, Hotfix, and Device Driver updates

Article:TECH66724  |  Created: 2009-01-14  |  Updated: 2013-05-20  |  Article URL http://www.symantec.com/docs/TECH66724
Article Type
Technical Solution

Product(s)

Problem



How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.


Solution



Please run Live Update to apply the current Service Pack (SP) to a Backup Exec Server.
Once the update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.

Patches are released periodically. The Service Pack is a roll up of all prior Patches / HotFixes (HF). If a Patch released after the current Service Pack is needed to resolve an issue, it can be manually downloaded and applied from the links below. The next Service Pack will include all Patches up to the date of the Service Pack.


Windows Small Business Server (SBS) version downloads listed as SBS.
Drivers for BE 12.0 and higher are included in HF/SP updates.
 


Useful links:

BE 2012

Install:
BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704

Last Service Pack -
BE 2012 SP1 - http://www.symantec.com/docs/TECH186717

Post SP1 Hotfixes - Manual Download
http://www.symantec.com/docs/TECH189571  - in Live Update 
http://www.symantec.com/docs/TECH180964  - in Live Update  
http://www.symantec.com/docs/TECH194470  - in Live Update  
http://www.symantec.com/docs/TECH199866  - in Live Update  
http://www.symantec.com/docs/TECH200433  - in Live Update 
http://www.symantec.com/docs/TECH201596 - in Live Update  - This supersedes 199190 
http://www.symantec.com/docs/TECH203574
http://www.symantec.com/docs/TECH205111
 

BE 2010 R3

Install:
BE 2010 R3  Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)

Last Service Pack
BE 2010 R3 SP2 - http://www.symantec.com/docs/TECH178798 

Post SP2 Hotfixes - Manual Download
http://www.symantec.com/docs/TECH180429  - in Live Update 
http://www.symantec.com/docs/TECH176937  - in Live Update 
http://www.symantec.com/docs/TECH191248  - in Live Update 
http://www.symantec.com/docs/TECH194471  - in Live Update 
http://www.symantec.com/docs/TECH195395  - in Live Update
http://www.symantec.com/docs/TECH202063 

BE 2010 R2
**To be on the current vesion of BE 2010, Upgrade to BE 2010 R3

Install
BE 2010 R2  Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.4164_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)

Last Service Pack
BE 2010 R2 SP1 - http://www.symantec.com/docs/TECH143670 


BE 2010
**To be on the current vesion of BE 2010, Upgrade to BE 2010 R3

Install
BE 2010  Installer - http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.2896_MultiPlatforms_Multilingual_DVD.iso
(Same can be used for SBS)

Last Service Pack
BE 2010 SP1 - www.symantec.com/docs/TECH136199



BE 12.5

Install
BE 12.5 Installer - https://www4.symantec.com/Vrt/offer?a_id=51792
BE 12.5 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=51794 

Last Service Pack
BE 12.5 SP4  2010-06-07 -  http://www.symantec.com/docs/TECH135716

 


BE 12.0

Install
BE 12.0 Installer - https://www4.symantec.com/Vrt/offer?a_id=69753

Last Service Pack
BE 12.0  SP5 - 2010-06-22  -  http://www.symantec.com/docs/TECH136143     



BE 11.0 7170

Install
BE 11 7170 Installer - https://www4.symantec.com/Vrt/offer?a_id=30140
BE 11 7170 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=30403 
 

Last Service Pack
BE 11 7170  SP5 - http://www.symantec.com/docs/TECH126846    

Drivers
BE 11 7170 Drivers - 32bit - http://www.symantec.com/docs/TECH57871    
BE 11 7170 Drivers - 64bit -  http://www.symantec.com/docs/TECH57870   
 

 


BE 11.0 6235
**To be on the current vesion of BE 11.0, Upgrade to 11.0.7170

Last Service Pack
BE 11 6235 SP3 - http://www.symantec.com/docs/TECH59745  

Drivers
BE 11 6235 Drivers - 32bit - http://www.symantec.com/docs/TECH52027   
BE 11 6235 Drivers - 64bit - http://www.symantec.com/docs/TECH52026 



 

 




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317534


Article URL http://www.symantec.com/docs/TECH66724


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