Restore and Verify jobs on SATA tape drives will fail with "0xe00084ca - The data being read from the media is inconsistent"

Article:TECH66739  |  Created: 2009-01-14  |  Updated: 2012-01-25  |  Article URL http://www.symantec.com/docs/TECH66739
Article Type
Technical Solution

Product(s)


Issue



Restore and Verify jobs on SATA tape drives will fail with "0xe00084ca - The data being read from the media is inconsistent"


Error



0xe00084ca - The data being read from the media is inconsistent.

Verify- C: An inconsistency was encountered on the storage media in SONY 1.

The error has been reported with SATA tape drives, most commonly on tape drives that are connected to Silicon Image and RAID capable SATA controllers (Figure 1). The error will occur on both Verify and Restore jobs:

Figure 1:

 


Solution



For RAID enabled SATA controllers, please see following tech note and verify that your controller is supported: 
 
Backup Exec Hardware Compatibility Lists:
http://entsupport.symantec.com/carveout_PID_15047_view_CL.htm

Supplemental Materials

SourceUMI
ValueV-79-57344-33994
Description

The data being read from the media is inconsistent.


SourceETrack
Value1535990
Description

Restore & Verify on SATA drives fail with: The data being read from the media is inconsistent.



Legacy ID



317557


Article URL http://www.symantec.com/docs/TECH66739


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