License key installation failed with error "A license key for the Backup Exec product must be entered to add options"

Article:TECH67170  |  Created: 2010-01-13  |  Updated: 2011-03-31  |  Article URL http://www.symantec.com/docs/TECH67170
Article Type
Technical Solution

Product(s)

Environment

Problem



License key installation failed with error "A license key for the Backup Exec product must be entered to add options"


Error



A license key for the Backup Exec product must be entered to add option

Solution



This warning or error occurs when trying to install the license for any Backup Exec Agent (eg Exchange\SQL\Remote Agent) and continue to proceed without installing the base license for Backup Exec for Windows Servers Product
.  

Resolution:
 
Install the license for Backup Exec for Windows Servers \ Small Business Server
For information about how to obtain a license key, contact your reseller, or go to the following URL:

Along with this base licence, add any additional licenses to complete the installation.  If running version 12 and above, it is possible to evaluate most options and agents for a specified period of time without the need to revert the whole application to evaluation mode.

For additional information about licenses refer to the Related Documents



Legacy ID



318144


Article URL http://www.symantec.com/docs/TECH67170


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