Backup job targeted to Symantec Protection Network backup-to-disk folder fails with unknown error.

Article:TECH67628  |  Created: 2010-01-23  |  Updated: 2012-04-09  |  Article URL http://www.symantec.com/docs/TECH67628
Article Type
Technical Solution

Product(s)

Issue



Backup job targeted to Symantec Protection Network backup-to-disk folder fails with unknown error.


Error



e00084f4 - An unknown error has occurred.


Cause



  • If an append job is set to run to the Symantec Protection Network backup-to disk folder
  • If an overwrite job is run to the media set that has overwrite protection on the media. 

Solution



  • Symantec Protection Network backup jobs can only be new jobs or an overwrite job. Jobs run to append to the existing media set will fail.
  • Ensure that the media set is configured to overwrite the media which means no overwrite protection period should be set.

Supplemental Materials

SourceError Code
Valuee00084f4
Description

An unknown error has occurred


SourceUMI
ValueV-79-57344-34036
Description

An unknown error has occurred



Legacy ID



319194


Article URL http://www.symantec.com/docs/TECH67628


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