Onlining a Storage Foundation for Windows High Availability (SFW-HA) or Veritas Cluster Server (VCS) resource fails with an error that the agent failed to online the resource

Article:TECH67661  |  Created: 2009-01-09  |  Updated: 2010-10-23  |  Article URL http://www.symantec.com/docs/TECH67661
Article Type
Technical Solution

Product(s)

Environment

Issue



Attempting to online any On-Off resource of a particular type on a specific node; such as any configured MountV resource, may fail because of a failed agent.


Error



V-16-1-10269 Agent failed to online resource


Cause



This error can occur if the agent for the resource is not started; or is in a faulted state. To check the state of all agents, execute one of the following commands from a Windows command prompt:
haagent -display
hastatus -sum

Note: The hastatus -sum command will show any failed agents and the node in the cluster that they are faulted on.

To check the state of a specific agent, execute the following command:
haagent -display agent -sys HOSTNAME
where agent can be found from the haagent -list command, and HOSTNAME is the name of the node you wish to check.

Agent and HOSTNAME  are case sensitive, with HOSTNAME needing to be in capital letters.

If a resource type is faulted, the agent will need to be restarted so the resource can successfully online.
 


Solution



To clear the fault or restart an agent, execute the following command in a Windows command prompt:
> haagent -stop agent -sys HOSTNAME
> haagent -start agent -sys HOSTNAME

If an agent fails to stop, use the -force switch to force the operation.
 

Supplemental Materials

SourceUMI
ValueV-16-1-10269
Description

Agent failed to online resource



Legacy ID



319235


Article URL http://www.symantec.com/docs/TECH67661


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