CommandCentral Storage version 5.1 errors out on attempted install when symbolic links are used for directory locations /opt, /var or /tmp

Article:TECH68102  |  Created: 2009-01-20  |  Updated: 2010-01-20  |  Article URL http://www.symantec.com/docs/TECH68102
Article Type
Technical Solution


Environment

Issue



CommandCentral Storage version 5.1 errors out on attempted install when symbolic links are used for directory locations /opt, /var or /tmp

Error



CPI ERROR V-9-31-1377
Cannot install CommandCentral Storage Management Server and Change Manager
Management Server on system as its
/var/tmp directory does not have write and execute permission for group.

Solution



README for 5.1 release CPI Hot Fix for supporting CCS install on Solaris platform.
VERITAS CommandCentral Storage 5.1
*****************************************************************************

Need to apply this hotfix only on following systems.
1. Where a symbolic link is created for /var/tmp or /tmp or /opt instead of actual directory and installer bail out with message similar to:

Management Server message:

      "Cannot install CommandCentral Storage Management Server and Change Manager Management Server on system <hostname> as its
       /var/tmp directory does not have write and execute permission for group.
      installer log files are saved at /opt/VRTS/install/logs/installer-<Some uniq number>"

Managed host Message:

       "- Cannot install CommandCentral Storage on system <hostname> as its /var/tmp directory does not have write and execute permission for group."

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Header Information
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Synopsis:  CPI Hot Fix for supporting CCS install on Solaris platform.

ID#:  CPI HF#1.
Fixed Files:  Not applicable.
Platform: Solaris
Date: Feb 20, 2009.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Issues Fixed
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Etrack# 1529522 :  Installer is not checking permission of directory when link are created.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
List of files included in the Hotfix
1. 51_CPI_DIR_PERM_CHECK.pl
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- INSTRUCTION HOW TO APPLY THE HOTFIX:

Copy the CPI patch provided to local system from where the installation is intended to start.
From Unix directory in the install image, run the following command with the flag added as below.

Managed Host:
./installccstor  -require <absolute path of CPI patch>
i.e.:./installccstor -require /tmp/51_CPI_DIR_PERM_CHECK.pl

Management Server:
./installer -require <absolute path of CPI patch>
i.e: ./installer -require /tmp/51_CPI_DIR_PERM_CHECK.pl
 






Attachments

51_CPI_DIR_PERM_CHECK_319962.pl (8 kBytes)

Supplemental Materials

SourceETrack
Value1529522
DescriptionInstaller is not checking permission of directory when link are created.

Legacy ID



319962


Article URL http://www.symantec.com/docs/TECH68102


Terms of use for this information are found in Legal Notices