CommandCentral Storage version 5.1 errors out on attempted install when symbolic links are used for directory locations /opt, /var or /tmp
| Article:TECH68102 | | | Created: 2009-01-20 | | | Updated: 2010-01-20 | | | Article URL http://www.symantec.com/docs/TECH68102 |
Problem
CommandCentral Storage version 5.1 errors out on attempted install when symbolic links are used for directory locations /opt, /var or /tmp
Error
CPI ERROR V-9-31-1377
Cannot install CommandCentral Storage Management Server and Change Manager
Management Server on system
/var/tmp directory does not have write and execute permission for group.
Solution
README for 5.1 release CPI Hot Fix for supporting CCS install on Solaris platform.
VERITAS CommandCentral Storage 5.1
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Need to apply this hotfix only on following systems.
1. Where a symbolic link is created for /var/tmp or /tmp or /opt instead of actual directory and installer bail out with message similar to:
Management Server message:
"Cannot install CommandCentral Storage Management Server and Change Manager Management Server on system <hostname> as its
/var/tmp directory does not have write and execute permission for group.
installer log files are saved at /opt/VRTS/install/logs/installer-<Some uniq number>"
Managed host Message:
"- Cannot install CommandCentral Storage on system <hostname> as its /var/tmp directory does not have write and execute permission for group."
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Header Information
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Synopsis: CPI Hot Fix for supporting CCS install on Solaris platform.
ID#: CPI HF#1.
Fixed Files: Not applicable.
Platform: Solaris
Date: Feb 20, 2009.
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Issues Fixed
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Etrack# 1529522 : Installer is not checking permission of directory when link are created.
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List of files included in the Hotfix
1. 51_CPI_DIR_PERM_CHECK.pl
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- INSTRUCTION HOW TO APPLY THE HOTFIX:
Copy the CPI patch provided to local system from where the installation is intended to start.
From Unix directory in the install image, run the following command with the flag added as below.
Managed Host:
./installccstor -require <absolute path of CPI patch>
i.e.:./installccstor -require /tmp/51_CPI_DIR_PERM_CHECK.pl
Management Server:
./installer -require <absolute path of CPI patch>
i.e: ./installer -require /tmp/51_CPI_DIR_PERM_CHECK.pl
Attachments
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| Source | ETrack |
| Value | 1529522 |
| Description | Installer is not checking permission of directory when link are created. |
Legacy ID
319962
Article URL http://www.symantec.com/docs/TECH68102
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