Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

Article:TECH68418  |  Created: 2009-01-04  |  Updated: 2011-04-11  |  Article URL http://www.symantec.com/docs/TECH68418
Article Type
Technical Solution

Product(s)


Issue



Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.


Error



The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.


Solution



The Backup Exec Server Service (BESERVER.EXE) will not start and the following error is reported in the Application Log:
 
 
ERROR:
 
Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57802
 
Description:
The Backup Exec Server Service did not start.  An internal error (4313) occurred in object -1.
 
The Backup Exec Server service will not start if the Backup Exec SQL database (BEDB) is in Single User Mode. Please use the SQL Management Tools to determine if the BKUPEXEC BEDB SQL database is in Single User mode. If it is in Single User Mode, take the Backup Exec database out of Single User mode and restart the SQL SERVER (BKUPEXEC) service and all the Backup Exec services.
 
How to: Set a Database to Single-user Mode
http://msdn.microsoft.com/en-us/library/ms345598.aspx

Supplemental Materials

SourceEvent ID
Value57802
Description

The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.


Legacy ID



320569


Article URL http://www.symantec.com/docs/TECH68418


Terms of use for this information are found in Legal Notices