Receiving Event ID 33808 (An error occurred while processing a B2D command. Drive: ReadFMTable() SFMB Not Found (B2D path \B2D000***.bkf). Error=13/64) when backing up or restoring to B2D file

Article:TECH68484  |  Created: 2009-01-05  |  Updated: 2014-01-16  |  Article URL http://www.symantec.com/docs/TECH68484
Article Type
Technical Solution

Product(s)

Issue



Receiving Event ID 33808 (An error occurred while processing a B2D command. Drive: ReadFMTable() SFMB Not Found (B2D path \B2D000***.bkf). Error=13/64) when backing up or restoring to B2D file


Error



Confirm this error by checking the Application Event log for the following error:

     Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 33808
Date: 6/20/2008
Time: 12:02:36 AM
User: N/A
Computer: SERVER

Description:

     An error occurred while processing a B2D command. Drive: ReadFMTable() SFMB Not Found (B2D path \B2D000***.bkf). Error=13/64

Log Name:      Application
Source:        Backup Exec
Date:          7/16/2012 10:50:14 AM
Event ID:      33808
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FCSBackup.fcs.local
Description:
An error occurred while processing a B2D command.
 Drive: Write() WriteFile failed 0/64 @70140295 (D:\WeeklyFullBackup\B2D001286.bkf).  Error=665

Log Name:      Application
Source:        Backup Exec
Date:          7/16/2012 10:50:14 AM
Event ID:      57665
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FCSBackup.fcs.local
Description:
Storage device "FullBackup" reported an error on a request to write data to media.

Error reported:
The requested operation could not be completed due to a file system limitation


Cause



1) A single backup job has exceeded the number of backup sets per backup-to-disk file.
2) Single Backup to disk folder in a Network Attached Storage device cannot handle more number of jobs

Solution



Solution:1
Split the backup job and create a B2D folder for each new job
OR
Increase the number of backup sets per B2D file
1. Right-click the B2D folder and select Properties
2. In the General tab, increase the Maximum number of backup sets per backup-to-disk file (default is 100)
3. Click OK
 
Solution:2
Create multiple Backup to Disk folders in the Network Attached Storage device and delegate the backup jobs to it.
Solution 3:
Edit the configuration of the settings of the B2D folders and set them to default.

Supplemental Materials

SourceEvent ID
Value33808
Description

An error occurred while processing a B2D command. Drive: ReadFMTable() SFMB Not Found (B2D path \B2D000***.bkf). Error=13


SourceEvent ID
Value33808
Description

An error occurred while processing a B2D command.
 Drive: Write() WriteFile failed 0/64 @70140295 (D:\WeeklyFullBackup\B2D001286.bkf).  Error=665


Legacy ID



320651


Article URL http://www.symantec.com/docs/TECH68484


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