How to move Placeholders from one File Server to a new File Server

Article:TECH68672  |  Created: 2009-01-11  |  Updated: 2014-07-11  |  Article URL http://www.symantec.com/docs/TECH68672
Article Type
Technical Solution


Issue



How to move Placeholders from one File Server to a new File Server


Solution



The process below can be used to move Placeholders to a new File Server due to a hardware change. The data on the File Server (including the Placeholders) can be backed up and then restored onto the new File Server and all archived files will open correctly as long as the File System Archiving (FSA) agent is installed again and the new server retains the same name as the old. Not all Backup software can properly backup Placeholders and the use of the FSAUtility to recreate Placeholders may be necessary. The command to recreate Placeholders would be as followed
FSAUtility -c -s \\unc_path_name\folder_name
In the event that a new server needs to be brought online and the NetBIOS name changed then the fsautility will have to be used to correctly move the Placeholders from the old File Server to the new File Server. Perform the following steps to properly move the Placeholders between servers.
  1. Setup a new File Server (FS) and install the Operating System (OS).
     
  2. Setup a new Directory Structure on the File Server for shares and give the Vault Service Account full access via NTFS permissions and share rights.
     
  3. Configure Enterprise Vault (EV) for the new File Server and install the FSA agent on File Server.
     
  4. Setup the Volume and Archive Points on the Enterprise Vault Server and perform an Initial Archiving Run (the Placeholder move will not function correctly unless a Archiving run has been performed).
     
  5. Use the FSAUtility to move placeholders from old server to new.
     
  6. Open Command Prompt Window, go to the Enterprise Vault installation directory and type the following command:

    > FSAUtility -m -s \\unc_path_source -d \\unc_path_destination
     

This will be all that is necessary to get this done. As stated above if keeping the same name it will be much easier to Backup the data and Placeholder (if possible) and then restore back onto the new server.

For more information about the FSAUtility command, refer to the related articles section.



Legacy ID



320911


Article URL http://www.symantec.com/docs/TECH68672


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