How to move Placeholders from one Server to a new Server

Article:TECH68672  |  Created: 2009-01-11  |  Updated: 2010-01-05  |  Article URL http://www.symantec.com/docs/TECH68672
Article Type
Technical Solution

Product(s)

Environment

Issue



How to move Placeholders from one Server to a new Server

Solution



The process below can be used to move Placeholders to a new File Server due to a hardware change. The data on the File Server (including the Placeholders) can be backed up and then restored onto the new File Server and all archived files will open correctly as long as the File System Archiving (FSA) agent is installed again and the new server retains the same name as the old. Not all Backup software can properly backup Placeholders and the use of the FSAUtility to recreate Placeholders may be necessary. The command to recreate Placeholders would be as followed
FSAUtility -c -s \\unc_path_name\folder_name
In the event that a new server needs to be brought online and the NetBIOS name changed then the fsautility will have to be used to correctly move the Placeholders from the old File Server to the new File Server. Perform the following steps to properly move the Placeholders between servers.
1. Setup a new File Server (FS) and install the Operating System (OS).
2. Setup a new Directory Structure on the FS for shares and give the Vault Service Account full access via NTFS permissions and share rights.
3. Configure Enterprise Vault (EV) for the new FS and install the FSA agent on File Server.
4. Setup the Volume and Archive Points on the EV Server and perform an Initial Archiving Run (the Placeholder move will not function correctly unless a Archiving run has been performed).
5. Use the fsautility to move placeholders from old server to new.
a. This Utility can only be run on a sub-folder basis (ie..\\unc_path\subfolder\). It cannot be run against a base volume (ie..\\unc_path) and the Destination Folder must already exist as it will not get created by the FSAUtility.
b. Open Command Prompt Window
c. cd to Program Files\Enterprise Vault\
d. type FSAUtility -m -s \\unc_path_source -d \\unc_path_destination
This will be all that is necessary to get this done. As stated above if keeping the same name it will be much easier to Backup the data and Placeholder (if possible) and then restore back onto the new server.




Legacy ID



320911


Article URL http://www.symantec.com/docs/TECH68672


Terms of use for this information are found in Legal Notices