MsInstaller Event Id 11706 while installing Microsoft SQL Server 2005 Express Edition which is required for the Backup Exec Installation

Article:TECH68705  |  Created: 2009-01-08  |  Updated: 2009-01-08  |  Article URL http://www.symantec.com/docs/TECH68705
Article Type
Technical Solution

Product(s)

Environment

Issue



MsInstaller Event Id 11706 while installing Microsoft SQL Server 2005 Express Edition which is required for the Backup Exec Installation

Solution




While installing the Microsoft SQL Server 2005 Express Edition which is required for the Backup Exec Installation, the following error message occurs:

An installation package for the product Microsoft SQL Server Native Client cannot be found. Try the installation again using a valid copy of the installation package 'sqlncli.msi'.
 
The following error is registered in the Application Log of the Event Viewer .

Event Type:          Error
Event Source:       MsInstaller
Event Category:    None
Event ID:            11706
Date:                  
Time:                  9:40:38 AM
User:                  
Computer:           SQLEXPSRV
Description:
Product: Microsoft SQL Server Native Client -- Error 1706. An installation package for the product Microsoft SQL Server Native Client cannot be found. Try the installation again using a valid copy of the installation package 'sqlncli.msi'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 42 46 32 35
0008: 46 2d 38 36 39
0010: 45 38 39 2d 42
0018: 2d 43 39 39 38
0020: 42 42 43 34 30
 
Problem Description.

An existing SQL Native Client Installation is making the Microsoft SQL Server 2005 Express Edition setup program to fail.  Probably this error is due to a previous installation attempt.

Solution.


1. Uninstall SQL Server Native Client using "Add or Remove Programs" in Control Panel.

 

2. Run Microsoft SQL Server 2005 Express Edition setup program again using BE installation disc or the below link or SQL Express 2005 CD.

Microsoft SQL Server 2005 Express Edition



Legacy ID



320953


Article URL http://www.symantec.com/docs/TECH68705


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